1678 Rca Jobs - Page 3

Owns and manages the customer experience for large (Maha) customers End to end responsibility for customer experience/ essential services Manager customer experience in compliance with all company procedures Manages the end to end shipment process in compliance with all company procedures. Owns all customer issues and facilitates their timely and effective solution by engaging relevant internal stakeholders. Identify and attract prospective strategic customers Collect and analyze sales data and trends Stay up-to-date with internal and external developments and suggest new ways to increase sales Publish regular insights reports to measure and track KPIs against benchmarks. Lead analytics presentations to business stakeholders. Create customer performance dashboards and present RCA of performance metrics, per customer, that are failing for service intervention Leverage CX data to identify opportunities to improve customer service and customer experience

KEY SKILLS AND EXPERIENCE You have: B.E / B.Tech / M.E / M.Tech with 9+ years of experience in problem-solving to lead and resolve complex technical situations, including software upgrades, audits, and network expansions. Experience in interacting with customers for complex cases, providing workarounds, and ensuring SLAs are met. Experience in RCA analysis and report creation. Experience in complying with emergency process requirements and ensuring quick recovery for critical outages. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN You will diagnose and resolve complex technical issues by analyzing logs, system behavior, and customer environments. Troubleshoot both hardware and software-related problems. You will act as the primary point of contact for customers experiencing technical difficulties. Maintain a high level of customer satisfaction by communicating clearly and professionally while managing expectations. Log, categorize, and prioritize customer issues in the ticketing system, ensuring that all incidents are tracked, escalated as needed, and resolved promptly. You will be using advanced analytical skills to solve complex problems and takes a new perspective. You will provides working leadership and training to less experienced personnel and may lead technical projects with manageable risks. Works effectively in a mixed environment and collaborates with R&D teams for defect fixes. You will provides expertise and delivers advanced system troubleshooting methods. Use best practices and knowledge of internal or external business issues to improve products or services.

As a member of the Managed Services support team, you will be responsible for delivering high-quality services to global customers. Your role will involve utilizing your strong skills in VMware vSphere and server hardware to ensure the smooth operation and management of systems. It is essential to have a customer-centric approach, cultural sensitivity, and the ability to quickly adapt to new challenges. To be eligible for this position, you should hold a Bachelor's degree in Engineering or equivalent and have a minimum of 2-3 years of relevant experience in an Enterprise Managed Service environment. Possessing certifications such as VMware VCP or ITIL will be advantageous. You must be willing to work in a 24/7 support environment and meet the minimum level requirement if applying as part of an internal job posting. Your technical skills in VMWare should include expertise in administering, operating, and managing vSphere Datacenter, as well as experience in ESXi and vCenter upgrades, virtual machine operations, performance monitoring, networking, storage configurations, security, and more. Additionally, you should have a basic understanding of DHCP, DNS, Active Directory, Linux Operating Systems, and Physical Network and Storage technologies. In the area of Compute, you will be providing remote support for Compute infrastructure and OneView application, ensuring compliance with technical standards and contract terms. Your responsibilities will include managing servers, server management software tools, remote deployment programs, monitoring processes, and collaborating with various functions for quick issue resolution. Key responsibilities will involve resolving customer issues via different channels, escalating issues when necessary, leveraging internal technical expertise, collaborating with other teams, maintaining documentation quality, and meeting productivity measures. You will also be responsible for handling Problem Management, Post-Incident Reviews, and Root Cause Analysis. Non-technical skills such as excellent communication, commitment to high-quality support, customer satisfaction, ownership, productivity, teamwork, and decision-making will be essential for success in this role. This position offers the opportunity to work with an American multinational information technology company based in Spring, Texas, which specializes in servers, storage, networking, containerization software, and consulting services. Join us at Talworx, an emerging recruitment consulting and services firm, to be a part of this dynamic team.,

As a Specialist Quality at Sagility, you will play a crucial role in ensuring the highest standards of service quality in our organization. We are looking for a graduate with international customer service experience, and preference will be given to candidates with 1-2 years of QA experience. Your responsibilities will include participating in daily call audits to measure service quality standards, identifying areas for process improvement, and working collaboratively within the organization to implement effective resolutions in a timely manner. Your focus will be on enhancing client satisfaction and company profitability. Promoting teamwork and cooperative effort is essential in this role, along with providing guidance and training to other Supervisors and CSRs. Maintaining a clean, safe, and organized work area while practicing good safety habits is also part of your responsibilities. To excel in this position, you should have the ability to perform quality audits and possess exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency in technology, including computers, software applications, and phone systems, is required. Expertise in CSAT/NPS Analysis, RCA, and BQM is also necessary. You should be able to drive individual and team efficiency and productivity through effective metric management, coach and motivate employees, and strategically lead and develop the team for improved performance. Delegating and managing workloads and projects across functions, driving continuous improvement efforts, and proactively solving problems are key aspects of this role. If you are located in Bangalore, India, and meet the qualifications mentioned above, we encourage you to apply for this exciting opportunity to contribute to our commitment to quality service at Sagility.,

Key Responsibilities: Lead maintenance activities for the press shop with machines ranging from 100T to 2000T. Diagnose and resolve issues in imported machines, identifying root causes effectively. Troubleshoot and maintain servo drives, servo motors, safety controllers, HMIs, and machine panels including their components. Interpret and work with electrical drawings with in-depth technical understanding. Utilize quality and problem-solving tools such as: Why-Why Analysis Pareto Analysis PDCA (Plan-Do-Check-Act) Other standard quality management tools Technical Expertise: PLC Troubleshooting & Programming: Siemens S7200, S7300, S71200/1500 GE Fanuc PLC & SCADA systems Familiarity with function blocks, ladder logic, PID blocks Maintenance and troubleshooting of: Blowers, electric drives (including VFDs and servo drives) CNC machines, SPMs, ovens, kilns Power control panels, motor control centers, modern electrical drives Ensure effective root cause analysis for permanent resolution of breakdowns. Compliance & Standards: Ensure compliance with: Electrical Inspector / CEIG regulations Saint-Gobains Environment, Health & Safety (EHS) standards World Class Manufacturing (WCM) standards Knowledge and compliance with: Lockout-Tagout (LOTO) SMAT (Safety Management Audit Tool) Work Permit Systems Maintenance & Continuous Improvement: Awareness and tracking of maintenance KPIs: MTBF (Mean Time Between Failures) MTTR (Mean Time to Repair) OEE (Overall Equipment Effectiveness) Availability and loss time metrics Implement and manage maintenance strategies: TBM (Time-Based Maintenance) CBM (Condition-Based Maintenance) Predictive and preventive maintenance Lead WCM activities and drive improvements through WCM projects. Manage spare parts and inventory effectively within budget constraints. Leadership & Team Management: Provide leadership to a team of engineers, technicians, and contractors. Minimum 4–5 years of experience in a supervisory/leadership capacity.

About this opportunity: At Ericsson, you can be a game changer! Because working here isn t just a deal. It s a big deal. This means that you get to leverage our 140+ years of experience & the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society s most complicated challenges, enabling you to be the person that did that. We ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive & accessible; empowering a hard-working, sustainable, & connected world. What you will do End-to-end administration and operations of CNIS platforms including Kubernetes, container runtimes, and cloud-native infrastructure components. Manage and optimize Cloud Container Distribution (CCD), covering provisioning, upgrades, backup/restore, lifecycle management, and disaster recovery readiness. Perform CCD health checks, configuration drift analysis, capacity tracking, and environment validation across clusters. Work closely with app and platform teams to onboard workloads and provide CCD-level support. Monitor system performance and availability using tools like Prometheus, Grafana, and other tools Ensure compliance with security, governance, and operational policies. Participate in and lead DR planning, execution, and RCA of major incidents. Maintain detailed runbooks, MOPs, and CNIS documentation for operational readiness. Monitor SDI health and performance, resolve bottlenecks, and ensure seamless integration with CNIS layers. Good troubleshooting experience with CNIS components Expertise in Red Hat Enterprise Linux (RHEL) system administration and troubleshooting. Hardware troubleshooting experience on HP ProLiant, Dell PowerEdge servers. Patch management, firmware upgrades, and OS-level tuning Strong hands-on experience with Juniper and Extreme Networks switches. Switch boot process, firmware upgrades, backup/restore, Border leaf switch management and troubleshooting Familiarity with traffic filtering, isolation, and multi-tenant CNIS network architecture. Configuration of VLANs, trunking, port profiles (access/trunk), and ACLs Strong knowledge on CEPH Storage administration and troubleshooting The skills you bring: 10+ years of Experience is supporting & managing business critical operations. In depth knowledge & working experience on Linux Administration. In depth knowledge & working experience on Dockers, Kubernetes & any other cloud platform. Troubleshooting & Debugging skills to find issues. Understanding of SDN and integration with container networking layers (e.g., Calico). Familiarity with traffic filtering, isolation, and multi-tenant CNIS network architecture. Switch boot process, firmware upgrades, backup/restore, Border leaf switch management and troubleshooting. Configuration of VLANs,trucking, port profiles (access/trunk), and ACLs Performance analysis, component replacement, switch stacking, and chassis management. Certifications Preferred: CKA / CKAD / CKS Kubernetes certifications Red Hat Certified System Administrator (RHCSA/RHCE) Networking certifications (Juniper/Extreme/SDN) ITIL Foundation (preferred in process-driven environments) Primary country and city: India (IN) || Req ID: 770510

Join our Team About this opportunity: At Ericsson, you can be a game changer! Because working here isn t just a deal. It s a big deal. This means that you get to leverage our 140+ years of experience & the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society s most complicated challenges, enabling you to be the person that did that. We ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive & accessible; empowering a hard-working, sustainable, & connected world. What you will do End-to-end administration and operations of CNIS platforms including Kubernetes, container runtimes, and cloud-native infrastructure components. Manage and optimize Cloud Container Distribution (CCD), covering provisioning, upgrades, backup/restore, lifecycle management, and disaster recovery readiness. Perform CCD health checks, configuration drift analysis, capacity tracking, and environment validation across clusters. Work closely with app and platform teams to onboard workloads and provide CCD-level support. Monitor system performance and availability using tools like Prometheus, Grafana, and other tools Ensure compliance with security, governance, and operational policies. Participate in and lead DR planning, execution, and RCA of major incidents. Maintain detailed runbooks, MOPs, and CNIS documentation for operational readiness. Monitor SDI health and performance, resolve bottlenecks, and ensure seamless integration with CNIS layers. Good troubleshooting experience with CNIS components Expertise in Red Hat Enterprise Linux (RHEL) system administration and troubleshooting. Hardware troubleshooting experience on HP ProLiant, Dell PowerEdge servers. Patch management, firmware upgrades, and OS-level tuning Strong hands-on experience with Juniper and Extreme Networks switches. Switch boot process, firmware upgrades, backup/restore, Border leaf switch management and troubleshooting Familiarity with traffic filtering, isolation, and multi-tenant CNIS network architecture. Configuration of VLANs, trunking, port profiles (access/trunk), and ACLs Strong knowledge on CEPH Storage administration and troubleshooting The skills you bring: 10+ years of Experience is supporting & managing business critical operations. In depth knowledge & working experience on Linux Administration. In depth knowledge & working experience on Dockers, Kubernetes & any other cloud platform. Troubleshooting & Debugging skills to find issues. Understanding of SDN and integration with container networking layers (e.g., Calico). Familiarity with traffic filtering, isolation, and multi-tenant CNIS network architecture. Switch boot process, firmware upgrades, backup/restore, Border leaf switch management and troubleshooting. Configuration of VLANs,trucking, port profiles (access/trunk), and ACLs Performance analysis, component replacement, switch stacking, and chassis management. Certifications Preferred: CKA / CKAD / CKS Kubernetes certifications Red Hat Certified System Administrator (RHCSA/RHCE) Networking certifications (Juniper/Extreme/SDN) ITIL Foundation (preferred in process-driven environments) Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Req ID: 770510

Jul 25, 2025 Location: Bengaluru Designation: Deputy Manager Entity: Deloitte Touche Tohmatsu India LLP Context & Main Purpose of Role As A Cyber Security Reporting Senior Consultant, you will work with internal and external stakeholder of Cyber Security Org to understand the reporting requirements and translate it to Measurable metrics, KPIs and KRIs to track cyber Security Posture of the Organization Ideal candidate will be having an experience for 5+ years in BISO or Senior analyst role for a Security organization in global company in GRC, Vulnerability Management, Secure by Design, NIST implementation domain. Key Responsibilities / Focus Areas: Technical Knowledge of Security Capabilities such as, CSPM, EDR, SIEM/SOAR, Vulnerability Management will be a plus. Have a knowledge of cyber security concepts around Vulnerability Management, Identity Management, Risk Management, etc. Good understanding of overall cyber security objective of the organization and having an ability translate data into actionable metrics to drive initiatives to improve cyber security posture. Understanding of Senior stakeholder s requirements in the organization such CISO, CIO, CRO and ability to communicate with them in an effective manner with excellent verbal and written communication skills. Understanding of Various framework such as NIST, ISO 27001, MITRE etc. and use the framework-based reporting to draw actionable insights for Cyber-savvy as well as non-technical stakeholder. Excellent presentation and program Management skills to drive Cyber Security reporting program independently with timely reviews, status updates and problem-solving ability to ensure project meets its desired objective. Understanding of Visual modes of communications Dashboards and Presentation for Senior stakeholders and ability to quickly turn in prototypes, solution for Cyber reporting requirements. Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences on the dashboard. Understanding of users requirements, ability to document requirement write user stories, RCA reports, design compelling presentations to support various stakeholders responsible for decision making Facilitate the client s dashboard vision by researching, conceiving, sketching, prototyping, and user-testing experiences for Power BI dashboards. Design and deliver wireframes, user stories, user journeys, and mockups optimized for Power BI service. Make strategic design and user-experience decisions related to core, and new, functions and features. Take a user-centered design approach and rapidly test and iterate your designs. A clear understanding of the importance of user-centered design and design thinking.

BE/B.Tech/Post-Grad/ Graduate or Postgraduate in any other discipline 4-8 years of relevant experience. Candidates should be okay to work in rotational shifts. Good to have - Certifications - CSA (Certified SoC Analyst), CISM and CCSP, Certifications from Microsoft Azure Suite Candidates having SOC experience would be preferred Well versed in Microsoft productivity tools such as Word, PowerPoint and Excel An understanding of concepts of analytics and should be able to generate trends, drill downs, and various graphical representations Windows / Azure / AWS infrastructure knowledge will have added advantage Experience in Windows security tools like Defender for office, Defender for identity, Sentinel and other Microsoft security tools will have added advantage Excellent written and oral communication skills . Actively monitoring, analysing & escalating SIEM alerts based on correlation rules, Email protection alerts & malware analysis, Provide inputs for proactive content fine tuning & use case enablement, Active threat hunting on network flow, user behaviour & threat intelligence, Phishing email analysis for MFs, Raising incidents in Pastebin inte Should be familiar with Domain Knowledge (Cyber Security), Threat Hunting, SIEM- Azure Sentinel, SIEM - (RSA / Splunk / LogRhythm), Python Scripting, Windows Active Directory, Operating systems and servers. Ability to Triage and assignment Incident Handling. Ability to Follow Playbooks instructions- Incident Response Playbooks Ability to Comprehend Logs (HTTP, SMTP, Network) (Under guidance) Understand and imbibe current SOC process Perform quality assessment on SOC operations being performed as per existing process Record and deviations identified into tracking tool(s)/spreadsheets Perform follow-ups with respective error owners to mitigate process deviations Identify process deviations, Summarize and generate trends, patterns into process deviations / errors observed. Perform RCA into observed errors / trends and generate recommendations for process improvement Generate personnel specific recommendations for performance enhancement Contribute in overseeing quality assessment process for multiple SOC verticals In-line alignment with SOC operations for quick-detection / prevention of process deviations Support as QA touchpoint in critical cyber incidents to enhance quality of service Assessment of investigation report with assertions, evidences and recommended actions

Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter The Site Delivery Manager is responsible for end-to-end service delivery and operational excellence for a specific site. This role ensures the stability, performance, and continuous improvement of IT services, while managing key performance indicators (KPIs), incident and change management, cost governance, and customer satisfaction. The individual will serve as the primary liaison between business stakeholders, SRE/infra teams, and other technology units to drive operational maturity and service reliability. Responsibilities: Service Delivery & Operations Management Own and manage site-level SLAs for incidents, problems, and changes Ensure adherence to MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve) metrics for Alerts & Incidents Oversee incident lifecycle and ensure timely Root Cause Analysis (RCA) Track problem ticket aging and drive problem resolution Manage service delivery reviews, post-incident reviews, and escalations Change Management Lead the Change Advisory Board (CAB) process at the site level Review and approve changes; ensure minimal service disruption during deployments Validate and document post-deployment summaries and outcomes Monitoring & Governance Oversee handover of SaaS product monitoring responsibilities to Zeta command center (ZCC) Monitor alerts, dashboards, and performance trends to proactively prevent incidents Maintain high security posture by coordinating with InfoSec and Compliance teams Customer and Stakeholder Engagement Act as the primary point of contact for internal and external stakeholders at the site Own customer-facing RCA communication and service quality improvements Facilitate cross-functional collaboration across product, SRE, infrastructure, and customer teams Cost & Resource Management Own and manage the site s technology budget; ensure cost adherence Conduct monthly/quarterly cost anomaly analysis and optimizations Work with platform and finance team for infrastructure/resource planning People & Process Drive process improvements and operational maturity Foster a culture of accountability, resilience, and continuous improvement Skills: Strong operational and delivery management Excellent communication, stakeholder, and conflict-resolution skills Data-driven decision-making and analytical thinking Budgeting, cost analysis, and resource planning Familiarity with cloud platforms (AWS) Experience & Qualifications: Bachelors degree in computer science, Engineering, or a related field (masters preferred) 6-8 years of experience in IT Service Management, SRE, or infrastructure operations Strong understanding of ITIL framework, site reliability principles, and cloud operations Experience with monitoring tools (e.g., Datadog, Prometheus, Grafana), incident platforms (e.g., OpsGenie/PagerDuty, Jira Service Management / ServiceNow), and change management tools Proven leadership skills in managing cross-functional teams and engaging with senior stakeholders Equal Opportunity

Company: Marsh Description: Duties & Responsibilities: The configuration Assistant will: Be responsible for implementing Darwin by configuring it to meet our Client requirements. Implement the feedback from peer review on the design and configure the system as per guidelines Perform thorough Unit testing before assigning the Work Package to QA Fix the defects reported by QA, conduct root cause analysis of defects and define the preventive action steps. Ensure process compliance unit test plans updated on JIRA, all communication with business analyst to be tracked on JIRA Manage to complete the configuration scope in the estimated effort and time Knowledge: Darwin Knowledge Be able to perform simple configuration tasks with no guidelines or supervision; Able to build and perform unit testing on simple outbound and inbound interface (EG: Payroll report for a Client, provider report for a Client) Able to configure and schedule standard provider reports, perform simple branding and other simple-medium tasks Assess configuration impact and communicate this to stakeholders involved before the configuration starts Software Development Life Cycle internal process Manage projects by following the ID3 methodology, using templates and the process flow described on Confluence Communication Owns communication on work packages assigned: pro-actively informs project stakeholders about status of work Growth/Development Seeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skills Seeks development by reaching to a mentor or colleagues who can provide advice, direction and share insights on various parts of the projects assigned Actively attend team trainings: Service Delivery Specific Trainings, Darwin related knowledge session, Technology product updates Prove responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep Darwin skills tracker updated, identify new areas to develop Attend the Advance Enablement sessions, Lessons learnt sessions Skills Required: Excellent verbal and written communication skills in English An eye for detail good logical and numerical reasoning Fast learner with the ability to pick up new tasks quickly Process/Project Management Sound knowledge of SDLC/STLC concepts Knowledge of Workflow tools(preferably Jira)/Defect Management/RCA Added Advantage Basic HTML skills Good data manipulation skills in Excel Education: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility: Minimum 2-3 years work experience

We are looking for an Application Analyst with strong experience in application support, incident management, and vendor coordination. Key Responsibilities: Manage business applications ensuring uninterrupted services Handle incident, problem, and change management (SIT, UAT & Production movement) Coordinate with vendors for issue resolution and SLA adherence Prepare technical documentation and manage audits/compliance Work on Oracle/SQL databases, LOS/LMS systems , and support new IT projects Key Skills Required: 3+ years experience in application support/IT operations (financial services preferred) Hands-on experience in Oracle, SQL or other databases Exposure to cloud computing is a plus Strong problem-solving and stakeholder management skills Location: Kengeri Education: Graduate in IT / Computer Science 8383087401

As a Test Engineer, you will be responsible for understanding the requirements quickly, architecting and designing test strategies, providing effort estimations as inputs to SOWs using best QA practices, peer reviewing, and taking it all the way to production releases. You will collaborate closely with development engineers, stakeholders, and the build/release team to ensure the successful delivery of high-quality products. Your role will involve utilizing collaborative tools such as Confluence wiki and JIRA to streamline communication and documentation. You will actively participate in problem-solving activities and provide Root Cause Analysis (RCA) with the business tester and ORMB product team. In addition, you will provide assistance to the ORMB solution architect in business configuration within ORMB. You will also support customers in creating Service Requests (SR) with the product team by performing proper analysis and coordinating with the product team and managed services team for release management and patch deployment. Your responsibilities will include supporting the stabilization of production billing runs, leading Parallel run executions to compare legacy system or old ORMB version results with the latest ORMB version, and leading scope, testing, and configuration discussions with customer and partner teams. Furthermore, you will be involved in planning and conducting internal trainings, as well as leading internal initiatives for creating consulting accelerators, re-usable assets, and configurations. You will work closely with the product team to explain functional gaps and provide test requirements and recommendations for product quality and testability. Your core focus areas will include Test Planning, Test Design, Test Execution, and Defect Reporting & Tracking. This role requires strong collaboration skills, attention to detail, and a proactive approach to ensuring the quality and success of product releases.,

As the Site Incharge for Solar Asset Management in Bhalki, Karnataka, you will be responsible for overseeing the efficient operation and maintenance of the solar power plant equipment. With 6-12 years of experience in the field and a degree in Electrical Engineering, you should possess a strong understanding of the basic principles of electrical components. Your role will involve preparing various documents in accordance with ISO standards and utilizing tools like Root Cause Analysis, Corrective Action, and Preventive Action processes to solve problems effectively. You will be required to identify non-conformities, conduct RCA, CAPA, and track the closure of NCs to ensure timely resolution. Supervising and verifying preventive maintenance activities for solar power plant equipment such as modules and inverters will be a key aspect of your responsibilities. You will need to conduct regular checks on inverters and strings for faults, as well as rectify any defects in strings and modules. Collaboration with Original Equipment Manufacturers (OEMs) for spares, Annual Maintenance Contracts (AMC), warranty claims, and service requests will be essential. Additionally, you will be expected to analyze various plant performance parameters in comparison to the plant design using tools like PV syst. Your role as a Site Incharge requires attention to detail, strong coordination skills, and a proactive approach to ensuring the optimal functioning of the solar power plant in Bhalki, Karnataka.,

As a Support Engineer (L3 Support) for ForgeRock OpenAM, you will be an integral part of the IAM managed services team, working on-site at the customer location in Noida, India. Your responsibilities will include incident support, problem management, change management, platform configuration, and performance improvement maintenance related to ForgeRock AM. You should hold a Bachelor's degree in Computer Science/Information Technology or a related field, along with 4-6 years of relevant experience in IAM support, specifically with ForgeRock OpenAM. Your role will involve driving L3 level troubleshooting of IAM solutions, handling change management, and supporting multiple customers" infrastructure as a Managed Services Provider. Your key responsibilities will include managing end-to-end IAM support as per SLA, collaborating with customer teams, resolving complex ForgeRock AM integrated issues, conducting RCA, and acting as the primary point of contact for onsite IAM-related matters. Additionally, you will be involved in custom development, product performance optimization, change management, system upgrades, and regular maintenance activities. To excel in this role, you should possess strong communication, presentation, and collaboration skills, along with a problem-solving attitude. Knowledge of ForgeRock AM, SailPoint IIQ, Java coding, SQL queries, Active Directory/LDAP, databases, Git, Windows, Linux environments, and automation scripts will be beneficial. Your ability to understand IAM solution design, configure systems, and transition services post-deployment will be key to success. In summary, as a Support Engineer for ForgeRock OpenAM, you will play a crucial role in providing high-quality support, troubleshooting complex issues, and ensuring the smooth operation of IAM solutions for customers.,

Job Title: Major Incident Manager Leadership & Communication : Ability to lead cross-functional teams during high-pressure situations. Communicate findings and resolutions to stakeholders and affected users Analytical Thinking : Quickly assess and prioritize incidents. Technical Knowledge : Understanding IT infrastructure, applications, and monitoring tools. Time Management The role of the incident manager is to coordinate the response to an incident and ensure that it is resolved in a timely and effective manner. Root Cause Analysis (RCA). 5 Whys. Ensure the root cause is resolved or mitigated Stakeholder Management : Communicate effectively with internal and external stakeholders. Process Adherence : Familiarity with incident management frameworks like ITIL. Continual Improvement : Apply design thinking to improve stakeholder experience and incident Understand SLA/KPI? Trying to create or review SLA/KPI metrics for a project or team. Problem Record PR - Problem Management involves both reactive and proactive approaches Hands-On experience on Major incident scenarios. Use ITSM tools and incident dashboards, communication platforms, and escalation matrices. Conduct post-incident reviews to identify improvement areas. ITIL Foundation Certification

Education Qualification : MBA / PG Diploma Skills : Tertiary -> Technology | Networking Roles | Network Architect | 5 - Expert Tertiary -> Technology | Network Administration | SDWAN, Deploying and Managing of | 5 - Expert Secondary -> Technology | Networking Knowledge, Concepts | Network Architecture and Design | 4 - Advanced Primary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 5 - Expert Certification : Technology | Networking Certifications | CCDP Details: 1. Achievement of the Unit / account margin goals for the year - Achievement of the margin goals through various optimization initiatives for the account - Monthly Accounts profitability Reports published by finance 2. Revenue Goals: Achievement of the Unit / account revenue goals for the year 3. Formal documented succession plan for the critical roles in the program 4. Talent management and Improvement 5. Succession plan: Formal documented plan for all critical roles / people 6. WMG, HR , L&D Dashboard 7. Achievement of SLAs / KPIs for programs - All green status - Zero defect delivery 8. Achievement of formal published GO for the program as agreed and tracked through customer governance 9. Any misses to have a formal RCA based fix or a formal SIP initiative associated 10. Productivity and Service Excellence: 14. Devise, implement continuous improvement initiatives aimed at achieving key objectives - published and documented for outcome / benefits 11. Left shift resulting in positive movement on CPP / RPP and pyramid mix as against the annual baseline 12. Ensure tracking of productivity in a systematic manner and take measure to improve productivity 13. Formal internal reviews for published plans vs actuals 14. QMS / IMS Goals: Ensure account maintains 100% compliance to service, security management processes defined, 100% adherence, implementation to QMS processes defined by organization in accounts, Zero Major NC in Internal and External Audit 15. Share at-least one Best practices within account to SEPG team for taking it across the organization as applicable. 16. Value based delivery: Identify and execute initiatives classified as Value for customer, Demonstrate to customer on the Value delivered to customer through these initiatives 17. Ensure documentation of the projects and share the same with SEPG team

No. of Years: 3~5 Yrs of relavant experience in automotive industry Experience in root cause analysis & conducting simulation of market failures of vehicle systems. Expertise in Brakes , Supension and ADAS system Work experience & knowledge on Electric vehicle and new technology is an advantage Understanding of vehicle & component level testing standards for New Models.Basic know how of design level interventaion for Quality problems . Plan and conduct fleet testing across India and analysis of large amounts of test data to create meaningful solutions. Knowledge of component level designs, drawings and benchmarking activity. Excellent coordination skills to work with diverse internal and external project stakeholders Experience in field Data collection and creation of testing Standards as per customer usage conditions. Strong communication & presentation skills, understanding of manufacturing processes at vehicle & component level. Know-how about new vehicle features / technology and evaluation test methods & standards. Understanding of drawing & conducting inspection/audit at component level. Basic knowledge of SPC tools such as Cp / Cpk , controls charts etc. Advanced knowledge of quality tools and methods (e.g 8D, Ishikawa, FMEA, RCA, CAPA, MSA etc) Skills for effective coordination with other related departments, production shops & field.

Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we ll help you in advancing your skills and career. Here, you ll be supported in progressing whatever your ambitions. About the Position: Manager, GBS Service Delivery, PTP Location: Gurgaon, Haryana Responsibilites: Lead PTP South Asia team (India and Thailand GBS team) perform day to day indirect procurement, invoice and payment process as per approval and policy to ensure the team performance meets with defined SLA & KPI. Ensures all activities comply with relevant Acts, legal demands, ethical standards and the internal Quality Management System. Finalize the corrective and preventive control actions in RCA. People management- Develop measures of success and key performance indicators for measuring value improvement with reporting. Employee regular talking and coaching for employee career development. Motivate teams in the development and adoption of global best practices. Define a review mechanism within the team to ensure the quality of deliverables . Built the governance review with stakeholders. Drive process harmonization projects to align APAC process in line with global standards . Build and grow cross-functional relationships vital to success of A ccount ing & Control Forward. Manage day - to - day interaction with South Asia Finance team, Indirect sourcing team, Global process team and GBS counterpart in other regions. Your Experience: Functional Knowledge Bachelor s degree or higher in Finance, Accounting, Economics, or a related field 10+ years of experience in financial analysis & planning or Finance process Demonstrated end-to-end process thinking with the ability to drive process harmonization Leadership Demonstrated leadership skills with the ability to influence stakeholders, drive process improvements, and support change management principles Recommends operating policies and establishes procedures and approaches for team(s) managed; identifies and drives business, controls and process improvements. Problem Solving Identifies and resolves functional, technical, operational and organizational problems in a specialized area of expertise based on existing policies, procedures and solutions. Adapts plans and processes to meet business, operational, service and/or project challenges; reprioritizes objectives, milestones, etc. as required. Interactions (and Communications) Influences others either internally or externally to build collaborative relationships, achieve goals and effectively guide them to understand more complex issues. Participates in briefings and technical meetings concerning specific project, operations and schedules. Operates with a high level of discretion to gain cooperation of others. Requisition ID: 610328 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn t just business, it s personal. And if you re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

We are looking for TL Electrical for Chennai location. Qualifications: Electrical Engineering with more than 8 years of industry experience Field experience in Wind Industry will be preferred Experience with DMAIC improvement cycle, 6-Sigma, SCRUM and gate models would be an advantage. Exposure to multi-culture and international organization is preferred Competencies: Knowledge in working with Engineering drawings / Electrical circuit drawings. Strong fundamentals in mechanical engineering domain will be an added benefit Usage of CAD tools and SAP Fluent in English - written and oral Regards Talent Acquisition Team

Greetings from Infosys BPM Ltd., We are looking to hire an Assistant Manager Quality at Mangaluru, Karnataka, please find the below job description for your reference and apply if interested. Job Role: Assistant Manager Quality Work Location: Mangaluru, Karnataka (work from office) Education Qualification: Full-time graduation / Post graduation Experience required: At least 6 years of experience in Quality Assurance and Process Improvements Job Description: Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems. Good working knowledge of Quality Control methodologies Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies Experience on Quality Assurance practices leading Stable and predictable process performance Experience in leveraging & proven expertise in replicating key best practices and standards, realizing cross industry synergies. Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes Process Improvement Methodologies, Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs. Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits. Ability to analyze complex data and share key process and business inferences/insights with the leadership team Ability to project manage complex change initiatives by partnering with clients Lean and Six Sigma concepts understanding, ability to demonstrate quality concepts and leveraging to meet business objectives. Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis Strong communication skills. Regards, Infosys BPM Talent Acquisition Team

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. This position will be responsible for maintenance & troubleshooting on conveyors involving automation, such as PLC, SCADA, HMI, VFD, field sensors, sortation systems and control cabinets. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. DG maintenance. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade work for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. This position will be responsible for maintenance & troubleshooting on conveyors involving automation, such as PLC, SCADA, HMI, VFD, field sensors, sortation systems and control cabinets. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. DG maintenance. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade work for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. About the team To be the most innovative and agile team which sets benchmark for safety, reliability and maintenance engineering, is recognized for sustainability initiatives, YoY cost optimization and people inclusivity with North star goal of being BAA in RME across geographies by 2030. Diploma/Degree in Electrical/ Electronics, Controls & instrumentation with necessary experience of minimum 2 years Diploma/ Degree in Electrical/ Electronics, Controls & instrumentation with necessary experience of minimum 2 years

Monitor and manage blocked invoices in SAP using MRBR transaction Analyze root causes for invoice blocks (price/quantity variances, missing GRNs, PO issues, etc.) Collaborate with Procurement, Receiving, and Vendor Management teams to resolve discrepancies Co-ordinate directly with global vendors and buyers to resolve blocked invoices Conduct weekly/ fortnightly calls with vendors and buyers across AMERICA Weekly report out to Vendors and buyers on invoices pending for resolution Handle queries related to blocked invoices via shared mailbox & Service Now. Maintain accurate documentation of resolution steps and approvals Ensure compliance with company policies, SOX controls, and audit requirements Prepare reports in excel and analyze complex Power Bi reports to understand the trend and RCA for blocked invoices. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor s degree in commerce, Finance, or related field. 7 8 years of experience in SAP Accounts Payable, with hands-on MRBR resolution in a manufacturing environment. Strong understanding of the Procure-to-Pay (P2P) cycle, especially in plant operations. Proficiency in SAP ECC or S/4HANA. Familiarity with inventory and GRN processes in manufacturing. Strong analytical and communication skills. Ability to work independently and manage multiple stakeholders . Experience in shared services or global finance operations Proficiency in Microsoft Excel- including advanced formulas, Pivots.

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Call or Whatspp cv Neha 82872 67407 Required Candidate profile WFO-Lucknow not Delhi/NCR or kol Apply those who can relocate in Lucknow

Responsible for conducting quality inspections at all stages, including raw materials, fabrication, welding, & machining. Ensure compliance with technical specifications thru material testing,chemical analysis, & documentation of inspection reports. Annual bonus Provident fund