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8.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
ExcelHer - Cad Design Engineer Location: Bangalore, IN, 562122 Position Type: Professional About ExcelHer program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry where we need more women power? We are pleased to launch the ExcelHer program - the career returnship program at Volvo Group in India. The program is for women who have been on a career break for a year or more . This is our step towards empowering women to relaunch their professional journey after their absence from the workplace due to personal commitments. Exciting work assignments have been identified which you can refer in the list below. The assignment is for a tenure of 9 months . The participant of this program would have access to professional development programs, mentoring assistance by a business leader, apart from the experience of working with people from different functions/technologies/culture. If youre ready to seize this opportunity and align your experience with our career-defining assignments, we invite you to apply today. What s it like to work with Volvo Group? The Volvo Group culture is defined by a set of five carefully chosen values- Customer success, Trust, Passion, Change, and Performance. These values guide our day-to-day behavior and drive our decision-making at all levels of the organization. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization. Our company values help guide us on that journey. Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Position: ExcelHER - CAD De sign Engineer ROLE DESCRIPTION: Expertise in design and development of casted/forged metallic parts, pipes, brackets, handling supplier parts etc. Ensure design correctness and completeness for all design releases within the area of responsibility. Aide and support preparation of Engineering Design documents, for example 3D and 2D including CAD layouts (as per Volvo standards). Create and review technical drawings using GD&T, satisfying Form, Fit and Functional needs of design. Provide solutions from concept to industrialization phases of varying projects. B e able to perform packaging studies and propose intelligent design solutions to support Quality, Delivery, Cost, Feature and Sustainability aspects. SKILLS: Excellent in Creo Parametric 10 (Solid and Surface modelling, handling large assemblies, Sheetmetal modelling, Detailing, Piping and Cabling), Creo View, Windchill High demonstration of 3D modelling techniques ranging from medium to very complex cad geometries (inclusive of surfacing also) Strong GD&T application knowledge in designs proposed. Experience in handling supplier geometries (usage of Creo-IDD workbench added advantage) Strong in Engineering fundamentals involving complete development loop for projects. Having profound Powertrain / Internal Combustion Engine knowledge would be merit Good Knowledge of the materials and quality tools (SFMEA, DfaM , DFMEA, RCA, etc) Strong and fluent communication skills. EXPECTATIONS: Should be able to work as CAD Engineer with other CAD Engineers. Plan, lead and co-ordinate design & packaging studies through all of project phase and be responsible for digital mock-up correctness. Ensure the deliveries are made as per the requirements meeting timelines. Communicate relevant design and cad proposals to counterparts, clarify requirements and deliver as per needs of projects. Work collaboratively with internal and external teams to meet shared objectives . Recognized as a dedicated person with the player mindset, accountable and person to reach for jobs handled. Should be able to bring more value and experiences in team. Should be well-prepared person with high technical, Design and CAD knowledge. Aide for capitalising knowledge and methods preparations in projects involved. QUALIFICATION & EXPERIENCE: 8-10 years of automotive experience preferably in Powertrain industry BE/ BTech / MTech/MS in Mechanical Engineering We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation. Job Category: Product Design Organization: Group Trucks Technology Travel Required: No Travel Required Requisition ID: 21710 View All Jobs Do we share the same aspirations? Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Role purposeAs a Specialist - Service Management your responsibility will be to provide high quality operational and technical application and systems support to customers and internal business functions. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of IncidentsDuties and Responsibilities: Should have a macro view of all Processes of all customers and expert in atleast one module of the product Handling of incidents and Response and Resolution to Incidents with detailed RCA within SLAs Review the response suggested by L2 Support keeping 360 degree view Participation in P1 and P2 severity level of incidents to ensure timeline response and resolution within SLAs Providing technical and functional analysis to Development team as part of Bug Analysis Review technical and functional analysis to be shared with Development team as part of Bug Analysis Guide and mentor the L2 Support Participating from techno-functional point of view during reviews with customer Perform causal analysis on the incidents logged by customer with the objective of permanent reductionKnowledge, Experience & Skills: Experienced in client interface for issue resolution. Issue assignment to team members & tracking. Working on processes to make sure customer SLA s are met and desired satisfaction level is achieved. Validation of issues getting reopened. Hands on Support for a set of customers accounts and leading teams supporting the product application. Bachelors degree in any engineering field, ITIL Foundation qualified.
Posted 1 month ago
3.0 - 8.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage/ waste disposal. Handling agency staff & overall shift. Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage/ waste disposal. Handling agency staff & overall shift. Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage/ waste disposal. Handling agency staff & overall shift. Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage/ waste disposal. Handling agency staff & overall shift. A day in the life Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage/ waste disposal. Handling agency staff & overall shift. Diploma or Degree in Electrical/ Instrumentation/Electronics Engineering with 3+ years of experience. Diploma or Degree in Electrical/ Instrumentation/Electronics Engineering with 3+ years of experience.
Posted 1 month ago
0.0 - 4.0 years
4 - 6 Lacs
Kolkata, Chandigarh, Hyderabad
Work from Office
Role & Responsibilities: - Looking after PAN India automation equipment including Sorters and DWS systems of varying types, working principles & different vendors in terms of Maximizing uptime by minimizing Downtimes of the equipment due to breakdowns - Keeping consistent track of Breakdowns ticketing system with respect to timely attending and closure of tickets with proper RCA of the issues and deriving actionable items for prevention of future breakdowns - Closely monitoring the adherence to Scheduled maintenance of the equipment which needs to be done on daily, weekly & monthly basis with the help of a team of Sorter Operators and the respective vendor teams - Monitoring the Open issues at site and actively closing them to ensure proper functioning of the systems and improve reliability of the equipment - Looking for scope of improvements in the existing systems to improve the productivity, efficiency, safety, health & reliability of the equipment - Monitoring the productivity and efficiency of the equipment based on key parameters like Rejections, Breakdowns, Dimensioning and weighing accuracies etc. - Defining the work content, roles & responsibilities of the Sorter operations team giving due regard to maintenance of the equipment by daily maintenance, pointing out and closing the open issues, monitoring the key performance parameters & troubleshooting the equipment during breakdowns to reduce downtime. - Training of the Sorter operators and the operations team regarding proper handling of the systems and operations of the automation equipment to maximize utilization and productivity and prevent breakdowns due to mishandling. - Regular interaction with the site teams, sorter operators & vendor team to ensure seamless coordination and operations of the system align with implementation of the improvement and taking care of trouble cases - Tracking and maintaining of Spare parts procured for the equipment at site by regular auditing and maintaining consumption list of the spares used up during breakdowns - Tracking of the Spare replenishment from the vendors for the faulty spares to ensure regular availability of spares at site.
Posted 1 month ago
3.0 - 7.0 years
2 - 7 Lacs
Noida
Work from Office
Job Type Full time Industry IT Service Work Experience 3.5 -6 years Weekly Off 5 Day working City Noida Postal Code 201303 About The Role Broad Function: We are seeking a Production Support Engineer who will be responsible for providing technical support to customers using Java-based applications and certain composition engines like Quadient, OpenText, etc. Provide optimal solutions for the core problems, code fixes, diagnose and fix operational issues. Roles and Responsibilities: Issue Resolution and SLA Adherence: Resolve complex issues with minimal downtime and adherence to SLAs. Perform RCA for critical failures and provide comprehensive documentation. Implement failover mechanisms for high availability during outages. Automation and Predictive Analysis: Automate recurring tasks using JAVA, Bash, or other scripting tools. Configure proactive monitoring and alerts to minimize manual intervention. Use predictive analysis to identify and preempt potential failures. Technical Expertise: Troubleshoot databases (JAVA) and optimize query performance. Work extensively with Kafka for messaging and Amazon EKS for container orchestration. Develop and maintain solutions using Java and Spring Boot. Collaboration and Documentation: Conduct biweekly review meetings with stakeholders. Escalate critical issues to Level 2 with detailed analysis and logs. Maintain clear documentation of workflows, application flows, and resolution playbooks. Foster a collaborative team environment by sharing learnings and solutions. Monitoring and Alerting: Configure tools like Prometheus, Grafana, or ELK for real-time system monitoring. Set up proactive alert systems to address potential system issues. Audit monitoring configurations to align with evolving system requirements. New Feature Development and Maintenance: Collaborate with product teams to deploy new features effectively. RequirementsDesired Candidate profile: Bachelors degree in computer science or related field. 3.5+ years of experience in production support or related roles. Expertise in Java, SQL, Kafka, MongoDB, and Amazon EKS. Proficiency in scripting languages like Python and Bash. Familiarity with cloud services, microservices architecture, and DevOps tools. Strong analytical and problem-solving skills with RCA and log analysis experience. BenefitsThe company offers a range of employee benefits including: Cashless medical insurance for employees, spouses, and children Accidental insurance coverage Life insurance coverage Retirement benefits including Provident Fund (PF) and Gratuity ESI* Complementary meal coupons Company-paid transportation Sodexo benefits for income tax savings Paternity & Maternity Leave Benefit National Pension Saving
Posted 1 month ago
5.0 - 9.0 years
8 - 12 Lacs
Phaltan
Hybrid
Role & responsibilities Responsible for day-to-day delivery operations and support of defined IT systems and infrastructure services for Cummins Megasite; Coordinates with people and teams to accomplish goals and objectives using available resources. Lead operational support ensuring the effectiveness, efficiency, accuracy, and availability of systems for end users. Key Responsibilities: Contributes to the delivery and support of all CBS IT Infrastructure services, onsite DC for Cummins Megasite (having 10 manufacturing plants and common facilities). Leading team of onsite engineers, supplier resources operating in different shifts. Supports the development and maintenance of services (i.e. IT Service Catalog, Asset Management system, ITIL Services) Generates and reports service delivery metrics and help drive standards across regions and locations (i.e. Scorecards, Service Level Agreement (SLAs) and Customer Satisfaction or Net Promoter Scoring). Acts as a point of contact for customers for service-related inquiries and maintains relationships with key customers and suppliers. Is familiar with Service / Operational Level Agreements for IT Services Provided. Utilizes root cause analysis using the formal problem-solving approach for recurring issues. Identifies opportunities for service improvements. Maintains the accuracy of service-related standards, procedures and work instructions in a knowledge management system. Able to support the Service Owners when needed. Learn Business Relationship Management best practices to support delivery of business value. Lead routine maintenance, facilitates customizations and changes to, and ensures system disaster recovery for systems. Resolves issues and performs authorized changes and upgrades to existing systems. Performs preventative maintenance on IT systems and networks; monitors system performance and accuracy. Performs root-cause analysis to identify issues. Qualifications: BE, Btech or Diploma in IT, Operations or project management etc. Different IT certifications related to Microsoft, Cisco, ITIL, MP, Agile etc. Knowledge of different continuous improvement methods like 6 Sigma, RCA, FTA, JDI etc would be added advantage.
Posted 1 month ago
5.0 - 7.0 years
6 - 8 Lacs
Phaltan
Work from Office
Job Summary: Performs maintenance and machine support tasks to keep equipment available and capable. Selects and uses appropriate tools, machinery and specialty equipment completing work with limited guidance. Learns and understand the protocols of working safely with electricity and other energy sources with industrial equipment. Key Responsibilities: Health, Safety & Environmental (HSE) Stop work and immediately report any major injury hazards. Report any work-related injury, illness, incident or hazard. Comply with HSE standards, policies, procedures and regulations. Use appropriate personal protective equipment. Promote interdependence by looking out for one another. Correct hazards within your control and capabilities. Recognize how your work may impact the environment and work to minimize the negative impact. Engage in HSE Training. Quality Applies high standards of workmanship and craftsmanship. Support equipment uptime and downtime failure analysis. Performs work in accordance with diagrams, sketches, operation manuals and specifications using various tools, measuring and testing instruments. Provide feedback into the Preventive Maintenance system. Follows all process documentation and quality procedures. Raises issues to minimize cost and quality exposures. Performs quality inspections. Delivery Repairs and maintains manufacturing equipment. Performs and documents preventive, emergency, corrective and predictive maintenance activities. Maintains clean and orderly work area, including routine housekeeping and machine cleaning tasks. Performs other miscellaneous duties as required to meet production goals. Identify and reduce manufacturing constraints Schedule maintenance activities around production requirements Solve problems and improve processes Participate in continuous improvement activities Teamwork Communicates effectively with the assigned team and with all support teams. Completes training and personal development in line with business requirements. Participates actively with local Total Productive Maintenance (TPM) teams in ways to improve quality, safety, process, material flow, and employee development. Experience Requirement No. of Years 5 to 7 years Specific field Mechanical Maintenance (Machine Shop) Experience details Preferred in Machine shop maintenance activities, Hands on CNCs (VMC, HMC), SPMs, Gantry and Robot systems Job Summary Maintenance of all HMCs, VMCs, SPMs & other equipments in M/c Shop. Achieve Zero Safety Incidences in Machine shop. Maintain 5S Score in machine shop & Plant Engg. Dept. Ensure to adherence to all safety & discipline norms. Handle day to day maintenance activities & issues in machine shop. Ensure to update shop breakdown history & analysis. Resolve daily Machine, Equipment related quality & breakdown issues. Preparation & keeping of various maintenance reports. Execute PM in machine shop & Update in Cummins System Installation & Commissioning of new machines. Undertake projects related with Improving Maint. KPIs. Ensure 100% PM compliance as per planned schedule. Maximo system monitoring & timely completion of all work orders. Maintain & Improve Housekeeping standards with discipline of the work force. LOTO,Risk assessments, work permits & Safety practices implementation in machine shop. Maintaining the Uptime/ MTBF/MTTR of all critical equipment. Familiar with Hydraulic, Pneumatic systems & basic electrical fundamentals, knowledge of CNC machines & their working. Implement safety system in the machine shop. Guide work staff to achieve their individual targets. Responsibilities Manage installation & commissioning of machines/equipments. Responsible for maintenance of general purpose , CNC & SPM machines in Machine shop. Interfacing of automated material handling systems with the machines. Consistently Maintain & Improve Housekeeping standards. Implementation of safety systems - Job safety analysis, Risk assessments and work permits, LOTO related to maintenance activities in machine shop. Ability to manage teams of Associates, ITIs & DETs / trainees and resolve their issues Maintain the discipline of the work force. Spare parts planning and inventory management on the basis of VED and ABC analysis. Achieve cost reduction by initiating various improvement projects to reduce the managed expenses of BU. Giving timely feedback of progress /issues to BU / maintenance leader Skills / Competencies Diploma in Mechanical engineering. Knowledge of Machine tools, manufacturing fundamentals. Good Communication skills & Knowledge of Computer operating Good Analytical skills with proactive Team player & Basic knowledge of Health & safety Knowledge of Basic hydraulics, pneumatics will have added advantage Basic Knowledge of TPM, 5S, RCA techniques etc.
Posted 1 month ago
6.0 - 8.0 years
16 - 18 Lacs
Bengaluru
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager - Financial Crime Risk Stewardship Principal responsibilities To support 2LOD stakeholders in stewardship tasks across activities like Trigger Event, Continuous Monitoring Plans, Issue Read across, PTG s, RCA reviews To proactively identify key emerging compliance risks across all FC categories and interface appropriately with other FC teams and senior management; To pro-actively work with the Business and Stakeholders to enhance policies and procedures as required; To provide innovative and effective solutions to problem statements based on SME knowledge that assist the Business / Function. Maintain effective relationship with business areas and identify areas of improvements through continuous communication across 3LOD Stakeholders. Escalate key stakeholder issues in an effective way to ensure timely resolution. Provide recommendations and Guidance to stakeholders around Risk, control, Issue and Action profiles end to end to improve risk management. Oversight on Financial Crime Risk Stewardship Support Generic mailbox and mails to be actioned and responded promptly. Effective collaboration across the HSBC Group including the FC senior leadership team, Group FC, Global Operational Risk (Op Risk), Assurance Function, GLoBs and across all Regions to support compliance stewardship task. Constructive feedback of team members while collaborating with them in process of achieving stewardship objectives. Requirements Minimum of 6-8 Years experience in Banking/Financial Institution/Risk management/Compliance roles Excellent knowledge and understanding of: Non Financial Risk Management and Operational Risk Management Framework Risk Frameworks An understanding of the concepts supporting a risk management framework, the lines of defence and how they interact and how a risk profile is established, with key risks identified and appropriate controls mapped. Knowledge of how a risk profile can be challenged and remediation activities tracked Regulatory Risks Knowledge of the wider regulatory environment and some idea of the likely regulatory risks and upcoming changes that are mostly likely to impact HSBC and which areas of our business are likely to be most affected. Knowledge and understanding of the global regulatory environment and key compliance risk trends as well as practitioner-level knowledge of regulatory obligations in multiple jurisdictions; Business Processes Candidates should have an overall understanding of the different types business of HSBC and the types of products offered by each and how these businesses are supported by middle and back offices Analytical Skills The candidates must be able to understand huge risk data, compare information from across the three lines of defence and reach a conclusion, identifying anomalies and where further input required. This includes both strong verbal and numerical analysis, as successful applicants will have to use numerical comparison and close reading of rationales to reach suitable conclusions, provide professional recommendations to bridge gaps across risk, control and Issue profile. Stakeholder Engagement Candidates must feel confident engaging with senior stakeholders directly, including 1LoD and 2LoD stakeholders. Candidates must be able to build effective working relationships and provide robust challenge and feedback where necessary without compromising those relationships Report Writing & Drafting skills Candidates must be able to summarise large amounts of complex data into clear and comprehensive reports that can be readily understood by a senior audience. Candidates must be able to meet challenging deadlines to produce such reports. Must have ability to draft recommendations in clear, concise and professional manner to convey the stewardship analyis output to senior stakeholders. To support decisions with sound reasoning, clearly articulate the case for risk management, policy, the business and regulatory implications of analysis and findings As a highly motivated and dynamic self-starter, working collaboratively within teams, delivering on time and with a strong attention to detail. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
12.0 - 17.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Cross Functional Technical Leader Location: Bangalore, IN, 562122 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the futureIf you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Job Title: Senior Cross Functional Technical Lead - Chassis Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the futureIf you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. JOB SUMMARY This position is responsible for leading and coordinating cross-functional efforts to deliver product evolutions within the Chassis team, ensuring quality, cost, and delivery targets and timelines are met. The role also includes driving continuous improvement and leveraging digital tools to optimize physical build processes. Key Responsibilities Lead cross-functional coordination across Operations, Purchasing, Technology Streams, Vehicle Verification, Aftermarket, and Product Finance to ensure aligned and timely project execution. Drive end-to-end planning, execution, and delivery of verified and validated chassis/section components and systems in line with product performance targets. Proactively manage risks and implement mitigation strategies. Apply structured Root Cause Analysis (RCA) methodologies to resolve technical and project-related issues. Ensure stakeholder alignment through clear, timely, and effective communication across all levels. Own and maintain L4 technical timeplans; secure cross-functional buy-in and resolve roadblocks. Monitor engineering releases and maintain up-to-date product documentation. Lead part securement reviews to ensure timely availability of parts for builds and testing. Track and report Quality, Delivery, Cost, Feature, Sustainability (QDCCFS) status across project dimensions and escalate as required. Leverage Virtual Truck simulations for early concept validation and support physical vehicle build activities. Oversee certification and homologation impact assessments; ensure execution of V&V plans to secure appropriate certifications. Collaborate with the Complete Vehicle team and internal Chassis Product Owners & Engineers to define and execute system-level verification activities. Education & Professional Competencies Strong grasp of project management principles including planning, stakeholder engagement, risk mitigation, and structured communication. Technical expertise in automotive development, with a sound understanding of chassis systems and truck technologies such as suspension, axles, brakes, fuel systems, and cooling modules. Proficient in Agile development methodologies and quality/risk management tools. Experienced in digital transformation initiatives and their application in engineering environments. Hands-on experience with JIRA and Agile workflows. Background in the automotive or transportation industry strongly preferred. Skilled in concept evaluation using frameworks like QDCCF, Pugh Matrix, or similar tools. Knowledge of, or keen interest in, emerging automotive technologies such as E-Mobility, Fuel Cell, Hydrogen ICE (H2ICE), and Hybrid systems. Holds a bachelor s or master s degree in mechanical engineering or a related discipline. Over 12 years of experience in automotive product development and cross-functional project execution Personal Attributes Proven ability to lead cross-functional teams in high-pressure environments. Strong problem-solving orientation with a proactive and collaborative approach. Curious and eager to learn, with a passion for working on next-generation automotive technologies. Results-oriented, with a balanced focus on product, process, and people collaboration. Good communication skills. Inspirational and supportive leadership style, encouraging innovation and ownership within the team. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group s leading brands and entities. Job Category: Project Management Organization: Group Trucks Technology Travel Required: Occasional Travel Requisition ID: 22699 View All Jobs Do we share the same aspirations Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs like Sequoia Surge, Omidiyar Networs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. Purpose of the role: We at DrinkPrime are looking for a Quality Analyst who would be responsible for doing call audits , identifying process gaps and generating feedback summary reports. This role involves coordination with multiple stakeholders within our sales & marketing team and offers an opportunity to work on areas that are critical in nature and a great visibility to sales leadership team. 1. Perform call quality audits for the calls handled by the Sales agents. 2. Perform root cause analysis, and provide the feedback to the agents for the parameters, as per the requirement. 3. Call Quality Auditor/Analyst who has previously worked in a Call Quality Auditing team and has recently worked for at least 1 year doing Sales call quality audits or someone with 2 to 3 years experience in Customer Service Calls Auditing. Job Description, Responsibilities, Goals and Scope: 01) The process is fixed Day Shift 02) Perform call monitoring/auditing for the calls handled by the sales agents and share the feedback of call monitoring observations to the agents 03) Monitor the agents calls for various parameters like call greeting, professionalism, communication, process knowledge etc 04) Understand and gauge the communication level and professionalism level of the agent on the call while auditing 05) Understand the conversation (English, Hindi or any regional language) on the call and mark the agents with relevant feedback 06) Fill out the call auditing form with relevant scoring for the parameters 07) Perform Root Cause Analysis (RCA) for the call audits. 08) Have good knowledge of fatal and non-fatal errors 09) Participate in Call Calibration sessions 10) Candidate must have good communication is required in both English & Hindi along with one of the regional languages like Kannada.
Posted 1 month ago
1.0 - 4.0 years
4 - 6 Lacs
Ludhiana
Work from Office
1. Diagnoses or evaluates mental and emotional disorders of individuals and administers programs of treatment; interviews patients in clinics, hospitals, and other settings and studies medical and social case histories.
Posted 1 month ago
15.0 - 20.0 years
18 - 25 Lacs
Hyderabad
Work from Office
Responsibilities: 1 Lead a team of 40+ engineers for prototype validation, production testing, and field issue resolution. 2 Conduct regular training and knowledge transfer sessions for team development. 3 Define KRAs and conduct periodic performance reviews for the team. 4 Detailed knowledge about quality control and assurance processes in alignment with IATF, ISO 9001, IS 16046, AIS-156 and other applicable standards. 5 Manage internal, external, and customer audits ensuring 100% compliance. 6 Drive product certifications and approvals (TSEC, BPC, IA) with telecom and EV industry standards. 7 Develop test plans, protocols, test setup and reports for Telecom Power Plants, Lithium-Ion Batteries, EV Chargers. 8 Supervise lithium battery pack testing operations (cycle life, safety, functional tests) using CAN/RS-485 based protocols. 9 Optimize test jigs and infrastructure to meet dynamic product requirements. 10 Drive systematic Root Cause Analysis (RCA), 8D, and CAPA processes for in-house and field issues. 11 Lead voice of customer (VOC) initiatives ensuring effective and timely resolution of complaints. 12 Lead continuous improvement and cost optimization projects, targeting OPEX reduction and production efficiency enhancement. 13 Manage project milestone reviews for product quality, testing, and validation stages. Required Skills 1 Strong leadership with demonstrated ability to lead large cross-functional teams. 2 Good understanding of lithium-Ion battery technology i.e chemistry, form factors, performance parameters 3 Expert in lithium battery pack testing, telecom power systems, and product validation. 4 Awareness in quality management systems (IATF 16949, ISO 9001). 5 Hands-on experience in CAN, RS-485-based systems, and EV battery technologies. 6 Hands-on experience with lithium battery testing equipment i.e Croma, Neware, Bitrode, Keysight etc. 7 Proficient in ERP systems (preferably SAP) and MS Office tools. 8 Excellent problem-solving, analytical, and decision-making skills.
Posted 1 month ago
17.0 - 27.0 years
60 - 90 Lacs
Vapi, Indore, Vadodara
Work from Office
Implement a unified Quality Vision & Strategy Manage quality heads in India & USA Ensure adherence to India & US-specific quality requirements Drive zero-defect culture, implement Lean Six Sigma &TQM practices Lead all audits Develop KPIs &dashboards Required Candidate profile - Good Edu - SSBB/TQM/ISO certifications - Deep understanding of Quality principles & Laws - Must have good experience in **India & USA** Quality standard, processes & reporting - Great communication Perks and benefits Great Opportunity in growing organization
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Number of Openings 1 ECMS ID in sourcing stage 531408 Assignment Duration 6months Total Yrs. of Experience 6 + Years Relevant Yrs. of experience 6+ Detailed JD (Roles and Responsibilities) - 6 to 10 years work experience on Microsoft Defender for Endpoint (Implementation, deployment, configuration, Monitoring) - Work Experience on Trend Micro Products [Implementation, deployment, configuration, Monitoring] ( Apex Central, Portal protects, Server Protect, Portable Security) - Experience on SCCM & Intune for deploying & configuring Antimalware policies & exclusions. - Malware Analysis which are identified by Endpoint security toolsWeekly/Monthly/Quarterly Governance & Reporting -Creating Change Requests, SOPs & KBs as needed for team & stakeholders. -Basic ITIL Knowledge -Knowledge or experience in Cloud technologies, Preferred to Azure -Creating SLA & KPI Reports -Providing KT Session when and where needed on respective supporting tools. -Automation & Scripting on respective supporting tools -Endpoint security Escalation handling. -Work on problem management and provide RCA -Working with Endpoint security product vendors (creating case, follow-up , troubleshooting) - Experience in ticketing in SNOW Other requisites Good communication skills Ability to collaborate with other Infosec Teams Willing to do rotational shifts including night shifts (mandatory) Mandatory skills End Point Security Desired/ Secondary skills End Point Security Domain Cyber Security Max Vendor Rate in Per Day (Currency in relevance to work location) 6500 Work Location given in ECMS ID Bangalore/Pune/Hyderabad WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Before OR After onboarding) After Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes
Posted 1 month ago
10.0 - 15.0 years
35 - 40 Lacs
Mumbai
Work from Office
Long Description The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of product/domain. In case additional services are contracted with the customer the Support engineer will also handle e.g., Pre-emptive and Software Update handling. Related to Problem Management, Support Engineer is responsible for the implementation of preventive actions and reporting results of implementation. Responsibility and Tasks General Support for Upgrade projects for MOAI Handle and resolve Customer issues Provide dedicated support Deliver results & meet customer expectations Handle Software Update Management (SUM) Handle Customers and internal Stakeholders from Technical perspective Work with diverse team Operational Prepare and understand the Network Impact report for different software version of RAN. Identify different delta/differences between software and it s functionality. Do compare pre-post network KPIs and able to explain the reasoning. Do lead in implementing the new feature and functionality and it s testing. Do track of system constant implemented in network. Keep track of ongoing Customer service request and ensure that concern is being addressed with the right priority. Analyze and troubleshoot to Handle and provide support in critical and Emergency cases when needed. Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Customer service request for Critical/ Priority cases. Available to handle customer technical queries all the time and ensure timely response. Make constant efforts to be updated on relevant technical skills all the time. Participate in Project activities and involve as needed. Take handover from Project and ensure all the check points completed. Organize and deliver the Knowledge sharing sessions with stakeholders. Review and prepare the relevant technical document i.e. RCA Customer Specific Good Working Relationship with Customer and Working groups Take part in Operational review meetings as and when required Understand and get updated on solution deployed in customer network Make customer aware on product Life cycle i.e. HW or SW Interface with customer for planned activities in network as needed Maintain the Install base information from Network Business Related Provide technical support to Service delivery Manager in all respect Participate and contribute during pre-sales engagement activities, if needed Understanding of the contractual obligation for support delivery Ensure that KPIs are met according to SLA Identify the add on sales opportunities Minimum Qualification and Experience Education Qualification & Years of Experience Education: BE/B. Tech or equivalent Min years of experience: 10+ Years Last 4 years experience must be in 5G/LTE Skill Experience Strong knowledge about 5G/4G RAN latest features. Strong technical acumen should be exhibited when dealing with complex customer issues. Strong configuration knowledge of various RAN Solution in MSRBS/DSS/CA Should able do tracing and complex logs analysis for RAN Nodes Good knowledge of 3GPP Must have call flows, protocols, and Interface related knowledge in 5G RAN network Ability to technically analyze and approve solution implementation for the customer An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units. Transport and Core network basic troubleshooting Must have worked in a telecom support / care / Level2 / R&D / Integration function earlier Experience with Ericsson will be preferred Well versed with the customer support process Why join Ericsson? What happens once you apply? We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Mumbai Req ID: 769349
Posted 1 month ago
12.0 - 17.0 years
40 - 50 Lacs
Gurugram
Work from Office
Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good functional knowledge in Oracle SaaS product (ERP, SCM) Good awareness of various AI features for Oracle Cloud Applications (SCM, ERP) Understanding of Functional & Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. ITIL Foundation Certification in IT Service Management Experience with implementation and support of Oracle SaaS ERP, SCM Applications, including at least 2 full cycle projects Fusion ERP, SCM Certification preferred Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC5 Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer s Oracle SaaS setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle s Cloud Strategy. RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports - Trend Analysis & Status of Remediation Deliver Quarterly SVRs Responsible for sharing RCA with customer & Remediation follow-up Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical/Functional Expertise: Proficient in Oracle SaaS (ERP,SCM) Worked as Project Manager or Service Delivery Manager to manage Oracle SaaS products Certifications : Oracle Fusion Cloud Applications ERP Process Essentials Awareness of various AI features for Oracle Cloud Applications (SCM, ERP) Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Applications (ERP, SCM)
Posted 1 month ago
12.0 - 17.0 years
40 - 50 Lacs
Gurugram
Work from Office
Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning - My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports - Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Oracle Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure
Posted 1 month ago
12.0 - 17.0 years
40 - 50 Lacs
Gurugram
Work from Office
Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC5 Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning - My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports - Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure
Posted 1 month ago
4.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
ql-editor kch-description-color"> About SuperK: SuperK is revolutionizing grocery shopping in Indias small-town markets with a tech-driven, membership-based retail model. With over 100 stores across 80+ towns in Andhra Pradesh, SuperK is bringing the convenience of a small-format Costco to Tier 3-5 towns, turning unorganized retail into a seamless, organized experience. Backed by leading investors like Blume Ventures and XEED Ventures, SuperK is reshaping the future of retail, making quality groceries and savings accessible to small-town India like never before. About the Role: We are seeking a dynamic and analytical Category Sell Manager / Lead to drive our FMCG - Home & Personal Care categorys commercial performance. In this role, you will own output margins, sales mix, pricing execution, and customer offer strategy. You will play a pivotal role in designing promotions, tracking performance, and optimising assortment to deliver sustainable growth. Key Responsibilities: Commercial Performance: - Drive category sales mix and output margin improvement. - Oversee pricing controls, scheme execution, and adherence across all channels. Customer Offer Strategy: - Design and customise offers, discounts, and loyalty initiatives to drive activation, retention, and share of wallet. - Define targeting strategies for different customer cohorts. Performance Tracking: - Develop and maintain performance dashboards that cover categories, promotions, and events. - Conduct RCA (Root Cause Analysis) to understand variances and identify improvement areas. Competitor Intelligence: - Benchmark pricing, promotions, assortment, and customer propositions against key competitors. - Proactively recommend action plans to stay ahead of market trends. Event Planning & Forecasting: - Plan category-led events, including scale projections, operational readiness, and post-event analysis. - Coordinate with supply chain and marketing to ensure execution excellence. Assortment Optimisation: Design and maintain the assortment churn framework to improve relevance, productivity, and profitability continuously Requirements: - 4-8 years of experience in category management, revenue management, or sales planning in Online grocery/FMCG/e-commerce. - Strong expertise in pricing strategy, promotions, and offer management. - An analytical mindset with experience building dashboards and performance analysis. - Excellent understanding of customer behaviour and segmentation. - Strong planning, execution, and cross-functional collaboration skills. - Proficiency in Excel and data tools (Tableau, Power BI, or similar) preferred. Why Join SuperK? - High Ownership: Youll drive key business levers end-to-end and see the tangible impact of your work. - Growth & Scale: Be part of a fast-growing brand disrupting the grocery retail market. - Innovation-led Culture: Work with a passionate team that believes in challenging the status quo and building for Bharat. - Career Progression: Fast-track growth opportunities as SuperK scales across geographies and categories
Posted 1 month ago
2.0 - 3.0 years
4 - 5 Lacs
Ambasamudram
Work from Office
Coats is looking for Supply Chain Executive to join our dynamic team and embark on a rewarding career journey Develop and implement supply chain strategies to optimize cost, efficiency, and customer satisfaction Manage and coordinate all aspects of the supply chain process, including procurement, production, transportation, and delivery Build and maintain relationships with suppliers and customers Negotiate contracts and agreements with suppliers and vendors Monitor inventory levels and ensure adequate supply of materials and goods Analyze supply chain data to identify areas for improvement and cost savings Develop and maintain performance metrics to measure supply chain efficiency and effectiveness Ensure compliance with regulatory requirements and company policies Manage and lead a team of supply chain professionals Excellent communication and interpersonal skills Strong negotiation and contract management skills
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Latur
Work from Office
Carry out daily quality operations with a focus on laboratory analysis and process control activities. Adhere to Good Laboratory Practices (GLP), laboratory-specific SOPs, work instructions, and approved sampling protocols. Conduct sampling and analysis of raw materials, in-process materials, finished goods, seed, coal, and utility items as per defined frequencies and ensure timely and accurate reporting of results. Maintain and update records related to control samples, daily sample analysis, re-testing data, and communicate outcomes to Assistant Manager/Manager regularly. Ensure all quality-related data is accurately entered and updated in the ERP/Oil Soft system. Ensure correct sampling and timely reporting of daily seed receipts; escalate results or abnormalities to the concerned superior promptly. Monitor adherence to ADM s product and process specifications throughout all production stages at the tolling unit. Perform vehicle and tanker inspections and authorize positive release of materials only after quality clearance. Visit customers, as required, to address product complaints and ensure proper documentation and closure of root cause analysis (RCA) and corrective/preventive actions (CAPA). Support and participate in internal, external, regulatory, and customer audits; assist in the closure of audit findings. Ensure robust traceability systems are in place and support execution of mock recall and actual recall exercises. Participate in training sessions related to Quality, Food Safety, and EHS; contribute to site safety and sustainability programs including engagement in safety observations. Actively represent ADM s quality standards and expectations at tolling locations and coordinate with partner facility teams to uphold ADM s brand reputation. Be open to relocation across any PAN India tolling location as per ADM s operational requirements.
Posted 1 month ago
10.0 - 15.0 years
1 - 5 Lacs
Mumbai
Work from Office
Long Description The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of product/domain. In case additional services are contracted with the customer the Support engineer will also handle e.g., Pre-emptive and Software Update handling. Related to Problem Management, Support Engineer is responsible for the implementation of preventive actions and reporting results of implementation. Responsibility and Tasks General Support for Upgrade projects for MOAI Handle and resolve Customer issues Provide dedicated support Deliver results & meet customer expectations Handle Software Update Management (SUM) Handle Customers and internal Stakeholders from Technical perspective Work with diverse team Operational Prepare and understand the Network Impact report for different software version of RAN. Identify different delta/differences between software and it s functionality. Do compare pre-post network KPIs and able to explain the reasoning. Do lead in implementing the new feature and functionality and it s testing. Do track of system constant implemented in network. Keep track of ongoing Customer service request and ensure that concern is being addressed with the right priority. Analyze and troubleshoot to Handle and provide support in critical and Emergency cases when needed. Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Customer service request for Critical/ Priority cases. Available to handle customer technical queries all the time and ensure timely response. Make constant efforts to be updated on relevant technical skills all the time. Participate in Project activities and involve as needed. Take handover from Project and ensure all the check points completed. Organize and deliver the Knowledge sharing sessions with stakeholders. Review and prepare the relevant technical document i.e. RCA Customer Specific Good Working Relationship with Customer and Working groups Take part in Operational review meetings as and when required Understand and get updated on solution deployed in customer network Make customer aware on product Life cycle i.e. HW or SW Interface with customer for planned activities in network as needed Maintain the Install base information from Network Business Related Provide technical support to Service delivery Manager in all respect Participate and contribute during pre-sales engagement activities, if needed Understanding of the contractual obligation for support delivery Ensure that KPIs are met according to SLA Identify the add on sales opportunities Minimum Qualification and Experience Education Qualification & Years of Experience Education: BE/B. Tech or equivalent Min years of experience: 10+ Years Last 4 years experience must be in 5G/LTE Skill Experience Strong knowledge about 5G/4G RAN latest features. Strong technical acumen should be exhibited when dealing with complex customer issues. Strong configuration knowledge of various RAN Solution in MSRBS/DSS/CA Should able do tracing and complex logs analysis for RAN Nodes Good knowledge of 3GPP Must have call flows, protocols, and Interface related knowledge in 5G RAN network Ability to technically analyze and approve solution implementation for the customer An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units. Transport and Core network basic troubleshooting Must have worked in a telecom support / care / Level2 / R&D / Integration function earlier Experience with Ericsson will be preferred Well versed with the customer support process Why join Ericsson? What happens once you apply? Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Mumbai Req ID: 769349
Posted 1 month ago
5.0 - 6.0 years
9 - 14 Lacs
Meerut
Work from Office
Job Description Position: Manager (Quality Assurance / Production / Customer Service) Reporting To: Head - Quality Location: Meerut-Uttar Pradesh Role Summary: Responsible for ensuring the consistent quality of seeds through implementation and management of quality systems, Handling of customer complaints, root cause analysis, and continuous improvement initiatives. To ensure customer satisfaction and regulatory compliance in QA, seed production, processing, storage, and distribution. Support cross functional CAPA projects derived from complaints Key Responsibilities: 1. Customer Complaint Handling Act as the primary point of contact for all quality-related customer complaints. Record, investigate, and resolve complaints related to seed germination, Genetic purity, Physical admixture, moisture, and physical damage, Packing material Coordinate with production, processing, Sales and R&D teams for root cause analysis (RCA). Ensure closure of complaints with corrective and preventive actions (CAPA). Maintain a complaint log and prepare periodic analysis reports for management. 2. Quality Systems Implementation Oversee quality audits during seed production, processing, storage, and dispatch. Adherence to ISTA and other national/international quality standards. Implement and monitor SOPs for documentation, and traceability. Conduct internal audits and drive continual improvement programs. 3. Coordination and Communication Coordination with internal teams (production, processing, logistics) for quality compliance. Provide and arrange regular training to field staff, samplers, and warehouse operators. Participate in quality reviews with stakeholders, auditors, or agencies. 4. Documentation and Compliance Maintain documentation related to seed lots, sampling reports, test results, and traceability. Ensure all records are audit-ready and comply with certification body norms. Prepare monthly and seasonal reports for senior management. Qualifications & Skills: Master s degree in Agriculture/ Agribusiness management / Seed Technology, or related fields. Minimum 5-6 years experience in seed production or quality assurance. In-depth understanding of seed quality standards and testing protocols. Strong analytical, communication, and problem-solving skills. Working knowledge of ISO standards and digital complaint tracking systems is a plus. Key Competencies: Customer Focus Data Analysis and RCA Leadership and Team Coordination Documentation and Reporting
Posted 1 month ago
2.0 - 8.0 years
4 - 10 Lacs
Pune
Work from Office
In This Role, Your Responsibilities Will Be: Plan and monitor Internal and Customer FAT (Factory Acceptance Test) schedules. Review and interpret project quality and engineering documents, ensuring compliance with customer requirements and applicable international standards. Identify and define test requirements and procedures specific to metering systems. Prepare and maintain FAT procedures and checklists. Ensure the availability and calibration of testing instruments and calibration cylinders. Conduct incoming material inspections and routine quality checks at the Talegaon facility. Perform internal testing of Metering Skids, Flow Computers, Sample Handling Systems (SHS), Control Panels, Transmitters, Gauges, and related instrumentation during pre-FAT. Generate, track, and issue Calibration and FAT reports. Lead FAT sessions with customers, demonstrating system functionality, communication, and logic testing (e.g., cause & effect). Investigate equipment failures during testing or warranty claims, and support Root Cause Analysis (RCA) and Corrective Actions (CA). Identify and implement process improvement opportunities across internal and supplier activities. Ensure compliance with quality standards, procedures, work instructions, template and demonstrate adherence during internal, project or external audits. For This Role, You Will Need: Minimum Qualification - Diploma or Bachelor s in Instrumentation Engineering or related discipline. Other graduates with relevant core quality experience can be considered. 2 to 8 years of experience in testing functions related to instrumentation and control systems. Hands-on experience with the configuration, testing, calibration, and communication of Flow Computers, Pressure/Temperature Transmitters, Flowmeters etc. Familiarity with Hydrocarbon Metering Skids, Sample Handling Systems, Control Panels, DCS. Strong documentation, reporting, and communication skills, with experience supporting both domestic and international customers. Proficiency in reading and interpreting P&IDs, wiring diagrams, GA drawings, cause & effect matrices, and technical specifications. Knowledge of international standards such as AGA-9, NEC, ISO 9001, and IEC (Area Classification, Ingress Protection). Industry experience in Oil & Gas, Chemical, Petrochemical, or Service sectors is preferred. Preferred Qualifications That Set You Apart: Qualification / Certification / Trainings / Credentials related to below products- Flowmeters- Ultrasonic and Coriolis Gas Chromatograph DCS, Flow Computers, HMI Who You Are : You will decisively make high-quality decisions, even when based on incomplete information or in the face of uncertainty. You will promote a sense of urgency and establish and enforce individual accountability in the team. You anticipate customer needs and provide services that are beyond customer expectations. Our Culture & Commitment to You . .
Posted 1 month ago
12.0 - 17.0 years
40 - 50 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Key Responsibilities: Design and implement automation workflows using VMware Aria Suite products and VMware PowerCLI, Power shell or other tools Develop Infrastructure-as-Code (IaC) solutions using tools like Terraform, Ansible, or SaltStack for VMware environments. Automate provisioning, configuration, and lifecycle management of vCenter, ESX hosts, virtual machines, clusters, and other VMware resources. Create and maintain scripts using PowerShell, Python, or Bash to automate routine tasks. Familiarity with containerization and Orchestration (e.g., Docker, Kubernates) is a plus. ntegrate automation workflows into CI/CD pipelines to support DevOps processes. Work with development and operations teams to ensure seamless integration of automation tools with existing systems. Experience with version control (e.g., Git) and CI/CD systems (e.g., Jenkins , GitlabCI) mplement monitoring solutions for virtualized environments using tools like VMware Aria Operations (formerly vRealize Operations Manager), Prometheus, or Grafana. Perform root cause analysis (RCA) and implement corrective actions to prevent recurrence. Knowledge of monitoring tools like VMware Aria Operations, Grafana, or Splunk. Ability to configure alerts and dashboards for proactive system monitoring. Automate incident detection, implement proactive measures to reduce downtime and resolution processes to improve system reliability. Develop self-healing mechanisms for common infrastructure issues Monitor and improve the reliability and performance of VMware infrastructure. Work closely with development, operations, and security teams to ensure alignment with business goals. Provide technical guidance and training to team members on VMware automation and reliability best practices. Maintain detailed documentation of automation workflows, configurations, and processes. Generate regular reports on system reliability, performance, and automation effectiveness. Requirements Qualifications External To be successful in this role you should meet the following requirements: Bachelor s degree in computer science engineering or related field. 12+ years of experience in IT. Strong experience with VMware Aria Suite products and VMware Aria Operations. Proficiency in VMware vSphere, NSX, vSAN, and other VMware products. Hands-on experience with scripting languages like Power CLI, PowerShell, Python, or Bash. Automation and IaC: Expertise in Infrastructure-as-Code (IaC) tools like Terraform, Ansible, or SaltStack. Experience with CI/CD pipelines and integrating automation workflows into DevOps processes. Strong troubleshooting skills for VMware environments, including performance and configuration issues. Ability to resolve complex issues related to resource contention, automation failures, and system reliability. You ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
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