3992 Rca Jobs - Page 23

Associate Manager - Customer Experience (Quality) Chennai, Tamil Nadu, India Company Description: Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. With this goal in mind, we employ various digital tools and technologies such as speech and text analytics, business intelligence tools, etc. to fetch relevant information from the data that we receive and summar...

Manager - Customer Experience Hyderabad, Telangana, India About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a...

You will be joining the Quality team at Konecranes, focusing on Quality Management in the manufacturing and service industry. Your responsibilities will include managing Quality at the Distribution Centre, covering Inbound & Supplier quality, NC management, HSEQ Documentation & Audits. - Incoming and supplier end inspections - Verification of supplier documents - Preparation of QAP/ITP - Ensuring compliance with ISO standards and corporate guidelines for HSEQ Systems - Monitoring internal HSEQ KPIs, Procedures - Handling rejection analysis, supplier rating - Providing support to improve supplier quality performance - Quality MIS, material inward and transfer in SAP - NC Handling To qualify f...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Key responsibilities: Enhance the overall customer experience Monitoring Customer Interactions Email, Chat & Voice Transactions Identify the opportunity areas & provide feedback & coaching Quality assurance monitoring: impart coaching basis feedback analysis and maintain dashboards representing the same Ensure compliance to laid down policies, procedures, and guidelines Support the teams to bridge ...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

AHEAD is seeking a self-motivated Critical Incident Manager with deep customer service and service delivery skills to join our Managed Services group. In this role, the Incident Manager is part of a team responsible for managing high severity incidents. The ideal candidate is one who can take charge in high stress situations and provide direction to Managed Service technical teams to drive expeditious resolution of incidents. This role is also responsible for RCA and Problem Management support for AMS. We are looking for a natural leader with proven knowledge of incident management frameworks and the ability to communicate clearly, confidently, and effectively to technical teams and our cust...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoratio...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoratio...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, a...

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and ...

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Solution Architect, you will engage in a dynamic and collaborative environment where your primary focus will be on translating client requirements into inno...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on serv...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on serv...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoratio...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoratio...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on serv...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on serv...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : Infrastructure Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. A...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Ping Identity Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced IAM professional with 6-7 years of hands-on experience in PingFederate, PingAccess, and PingID. The ideal candidate will be well-versed in SSO, Federation protocols (SAML, OAuth), and production support activities including troubleshooting and incident resolution. Roles & ...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : ForgeRock Access Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Seeking an IAM professional with 6-7 years of experience, specializing in ForgeRock AM, ForgeRock IDM, and ForgeRock DS. Proficient in SSO, Federation (SAML, OAuth), troubleshooting, and production support. Roles and Responsibilities:- Install, configure, and maintain ForgeRock AM across vari...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : ForgeRock Access Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Seeking an IAM professional with 6-7 years of experience, specializing in ForgeRock AM, ForgeRock IDM, and ForgeRock DS. Proficient in SSO, Federation (SAML, OAuth), troubleshooting, and production support. Roles and Responsibilities:- Install, configure, and maintain ForgeRock AM across vari...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : ForgeRock Access Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Seeking an IAM professional with 6-7 years of experience, specializing in ForgeRock AM, ForgeRock IDM, and ForgeRock DS. Proficient in SSO, Federation (SAML, OAuth), troubleshooting, and production support. Roles and Responsibilities:- Install, configure, and maintain ForgeRock AM across vari...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : ForgeRock Access Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Seeking an IAM professional with 6-7 years of experience, specializing in ForgeRock AM, ForgeRock IDM, and ForgeRock DS. Proficient in SSO, Federation (SAML, OAuth), troubleshooting, and production support. Roles and Responsibilities:- Install, configure, and maintain ForgeRock AM across vari...

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Presales Solution Architect, you will lead the end-to-end solution blueprint and roadmap, acting as the bridge between client vision and technology executio...