Home
Jobs

665 Rca Jobs - Page 14

Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
Filter
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

10.0 - 12.0 years

7 - 8 Lacs

Amravati

Work from Office

Naukri logo

1. Control & Instrumentation 2. BOP 3. MAX DNA 4. Allen bradaly

Posted 3 weeks ago

Apply

2.0 - 3.0 years

5 - 6 Lacs

Chennai

Work from Office

Naukri logo

Job Description: Redhat Openshift Administrator Job Location : Chennai Work Mode: Work at office The Resource should be able to Manage Microservice Environment in Redhat Openshift(OCP) enviroment. . Should be well versed in Container Orchestration, Deployments etc . should have hand on exprience on scheduling of containers on worker nodes , load balancing, distribution, Checking health of PODS . Deploy Standalone Application . ConfigMaps and Secrets . Should be able to perform automated installation, upgrades, and life cycle management throughout the container stack . . Installing Kubernetes . Kubernetes Volume Management . setting up Setting Up a Single Node and multinode Kubernetes Clusters . Creation and managing Namespaces. . Should be well versed in Red Hat OpenShift Administrator capabilities in GUI and command line prompts. . Should be able to deploy, Scale application fast. . Enhances DevOps productivity - Should be able to manage CI/CD pipeline management. . Setup Monitoring and alerting systems, AI-powered performance monitoring solutions, and user-demand analysis tools. . Should have basis knowledge on how to integrate with Dynatrace or Open source based monitoring tools. . Good understanding on Ingress and troubleshooting issue involving communication failures. . Good knowledge on Red hat linux Administration capabilities like storage allocation/deallocation, FS creations. . Should be able to implement advance security features in the Stack, Should be able to implement Security audit recommendations. . Should have good knowledge on O/s Hardening especially on Linux o/s level. . Troubleshoot the application issues in Red Hat OpenShift Container Platform environment. . Assistance to applications in change, migrations and assistance to build their images and develop their application topology. . Platform Upgrades and Cert Managements. . Knowledge, skills and abilities to manage container image repositories in support of Linux Containers. . Developing deployment templates . Good Knowledge on narrowing down the RCAs. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Posted 3 weeks ago

Apply

3.0 - 7.0 years

14 - 18 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Naukri logo

About Marvell . Your Team, Your Impact The Endpoint Security Engineer will be responsible for designing, implementing, and maintaining endpoint security solutions to protect our organizations sensitive data and assets. This role involves working closely with IT, network security, and other departments to ensure comprehensive endpoint security across all devices. What You Can Expect Fine tuning, configuration, administration, and management of the endpoint security platforms/solutions. Work with Security service providers to monitor and track remediation activities to address weaknesses and issues discovered through daily/weekly reviews. Work with Threat, Detect and Response ( SOC) teams to improve effectiveness in incident management. Work with IT endpoint teams to manage Add/removes/Changes and troubleshoot issues related to endpoint security tools. Develop strategies to measure and ensure compliance with endpoint security standards. Provide training and guidance to end-users and IT staff on endpoint security best practices. Conduct regular security audits and compliance checks on endpoint devices. Develop / maintain documentation - such as operational procedures, RCA and reports related to management/security/audit requirements. Drive and measure optimal health and performance monitoring of endpoint security agents and sensors. Provide regular reporting including assessment findings and recommendations for improvement. What Were Looking For Minimum 5+ years of p roven experience with managing endpoint protection platform s. Strong knowledge and experience in security technologies such as EDR, DLP, and EPM. Direct hands-on experience in supporting EDR platforms. Scripting skills, Python, PowerShell, Bash, Perl, Jscript and knowledge of regular expressions. Experience with endpoint management tools. Experience with administrating a diverse set of physical and virtual platforms, MS Windows, Linux and macOS is highly desired. Strong understanding of next-gen and traditional endpoint protection strategies and technologies. Understand and be able to maintain , test, and troubleshoot endpoint protection policies and rules. Experience in using various tools like SIEM, and SOAR is a plus. Familiarity with relevant identity-oriented standards, such as NIST800-63 and ISO27001. Strong analytical and problem-solving abilities, with attention to detail. Ability to prioritize, drive others to action, deliver results, mentor and develop technical skills in team. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Ability to work independently and prioritize tasks in a fast-paced, dynamic environment. Bachelors degree in Computer Science, Information Technology, Cybersecurity, or related field; Masters degree preferred. Relevant cybersecurity certifications such as CISSP, GIAC, or equivalent . Additional Compensation and Benefit Elements With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it s like to work at Marvell, visit our Careers page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #LI-CP1

Posted 3 weeks ago

Apply

3.0 - 7.0 years

5 - 8 Lacs

Chennai

Work from Office

Naukri logo

TransUnions Job Applicant Privacy Notice What Well Bring: The TransUnion CIBIL Back Office Operations Representative SME will leverage their in-depth knowledge of consumer services to provide expert guidance on handling customer queries, requests, and complaints. They will work closely with various teams to improve processes, develop training materials, and ensure that customer interactions are handled efficiently and effectively. Provide Expertise: Offer expert knowledge and insights in consumer services, particularly in handling customer queries, requests, and complaints. Process Improvement: Identify areas for improvement in customer service processes and suggest actionable changes. Documentation: Assist in the development and review of project documentation, training content, and manuals to ensure accuracy and relevance. Training: Conduct training sessions, webinars, and workshops to enhance the team s knowledge and performance. Customer Interaction: Provide guidance on complex customer interactions and ensure that responses are accurate and timely. Research: Stay updated on industry trends and best practices to continuously improve service quality. Collaboration: Work with cross-functional teams to address customer needs and issues effectively. Quality Assurance: Review and approve content developed by others to ensure it meets quality standards. What Youll Bring: Key Responsibilities: Responsible to handle top priority escalation calls and any other request in real time Possess complete knowledge on Email Dispute operations process Responsible to adopt new process updates and cascade to the team Conduct team huddle on a regular interval Ensuring timely delivery of all the MIS reports required for the process team. Responsible to prepare the open volume and allocate cases to production users Ensures to publish daily productivity plan to the manager. Ensures to be part of Calibration call which conducting by QA team and responsible to provide corrective action plan if any Adhere on the IT team downtime activity and perform UAT testing Accountability to escalate if any production application issues with IT team as well as management team Ensures to publish the agreed Operation dashboards to the Senior management team. Ensures to review all the RCA emails and perform CAPA for the process. Extended support to manage the BAU if required apart from the shift timings. Analytical Skills : Ability to analyze data and identify trends to improve service quality. Leadership : Strong leadership and mentorship abilities to guide and support team members. Adaptability: Ability to adapt to changing customer needs and industry trends. Impact Youll Make: Knowledge, skills and abilities (KSA s) Minimum Graduate degree in any stream Must have 3-7 years of experience in Operations or the BFSI industry (Preferrable) Excellent communication skills English (Verbal Written) Added advantage over spoken Hindi, able to read and comprehend consumer complaints in Hindi Able to work in fast-paced energy, flexible and should be able to handle workload Should have handled escalation/complaint desk related to banking or insurance products Strong Customer centric service attitude, analytical, and creative problem-solving skills are required Experience in Credit Bureaus would be preferred Strong Team player Good knowledge of MS - office Flexible towards weekend working as 6th day to manage the BAU. This role is pivotal in enhancing customer satisfaction and ensuring that the organization s consumer service standards are met and exceeded. This job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. TransUnion Job Title Rep II, Business Operations

Posted 3 weeks ago

Apply

3.0 - 5.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Naukri logo

Skill required: Trust & Safety - Content management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their business. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will continuously deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.Content moderation is meaningful work that may be challenging at times. In the context of this role, individuals may directly or inadvertently be exposed to potentially objectionable and sensitive content (e.g:, graphic, violent, sexual and egregious) and will need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to execute the responsibilities of their roles. Active participation in Accenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Content Moderation:Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms. Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs.* Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysisAttention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.* Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Roles and Responsibilities: * Assess the quality of analysts on the project* Meet volume and quality targets for all quality assurance audits* Develop and maintain knowledge of client and their business needs processes* Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements* Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings* Participate in Process Calibration sessions with Clients and Cros Vendor* Take accountability for effectively handling escalations* Identify root causes for business related issues and recommend solutions to improve overall client satisfaction* Assist with monitoring and tracking incidents to ensure timely resolution* Deliver individual and group feedback, provide coaching sesions, motivating, and encouraging analysts to improve performance.* Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality.* Need to enforce the defined policy guidelines for al workflows assigned under Content Moderation scope.* Need to ensure timely Quality insights are shared to drive proces improvements* Should ensure timely feedback and individual performance development is tracked and reported* Should work with core Operations Team and drive over all quality standards defined as per the process Qualification Any Graduation

Posted 3 weeks ago

Apply

7.0 - 12.0 years

10 - 17 Lacs

Navi Mumbai

Work from Office

Naukri logo

We are looking for a skilled Application Support and Production Support Engineer with 7+ years of experience in the BFSI domain, specializing Production Support, and Application Maintenance. The ideal candidate will have strong expertise in Unix/Linux, Oracle SQL, WebLogic administration basics, and enterprise-scale system monitoring using tools like Dynatrace and ELK. Experience in supporting banking clients and a solid understanding of DC-DR activities and card-based transaction systems are essential. Core Responsibilities - Application support and maintenance, handling large enterprise B2C application. - SQL development for data extraction, reporting, and issue resolution for banking applications. - UNIX/Linux server administration tasks such as file encryption, decryption, logs movement, and basic troubleshooting. - Testing and hardening activities in UAT and production server deployments. - Monitoring web services request/responses and application performance using Dynatrace and ELK monitoring tools. - Hands-on experience with WebLogic deployment, server health checks, and web application troubleshooting. - Conducting and participating in DC-DR (Disaster Recovery) planning, simulation, and execution activities. - Engage in incident management, change management, release management, and problem management following ITIL best practices. - Work closely with L1/L2/L3 teams and development/testing teams for RCA (Root Cause Analysis) and resolution. Preferred Skills - Strong knowledge of SQL (Oracle SQL Developer, Toad) for database queries and reporting. - Proficient in Unix/Linux scripting and server management. - Basic administration skills in WebLogic Server deployments and configurations. - Familiarity with Autosys Scheduler, Cron jobs, and working with FTP, SFTP tools. - Exposure to monitoring and analysis using Dynatrace and ELK Stack tools. - Good understanding of ITIL-based processes for support operations. Desired Skills - Bachelor's or Master's Degree in Computers or IT. - Strong background in Production Support for BFSI clients. - Knowledge of application deployment practices (WAR/JAR deployments) and server performance analysis (AWR Reports). - Basic understanding of Kafka or other message queuing systems (MQ servers). - Ability to participate in business continuity and disaster recovery exercises.

Posted 3 weeks ago

Apply

2.0 - 7.0 years

5 - 5 Lacs

Bengaluru

Work from Office

Naukri logo

Quality Analyst//Sr Quality Evaluator Leading BPO in Bangalore International Process Must be working as Quality Analyst for minimum 1 Year on papers Must be Excellent in 7QC Tools CTC UPTO 5.5LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period Must be a Graduate PLEASE NOTE- THIS IS NOT TESTING PROFILE Role and Key Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Client Escalation Management. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Key skills & knowledge: • Experience in supply chain management domain preferred. • Understanding of the Audit/ Mining & Coaching process. • Good verbal and written communication skills. • Hands on experience in MS Excel, Power Point presentations and Reporting knowledge. • Flexible to work in Shifts 24/7 Environment. • Ability to work under pressure and in strict timelines. • Exposure to online retail/ recovery will be an added advantage. Interested Candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Posted 3 weeks ago

Apply

8.0 - 13.0 years

12 - 15 Lacs

Kolkata

Work from Office

Naukri logo

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in International Voice Process is Mandatory Over All Experience 8+ Years CTC UPTO 15LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement and drive the QA process and structure Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders Implement initiatives and projects to counteract any possible trends, drive business KPIs Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency Analyses quality and performance trends to provide recommendations for program improvement Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Posted 3 weeks ago

Apply

10.0 - 15.0 years

10 - 15 Lacs

Navi Mumbai

Work from Office

Naukri logo

Oversee the entire quality assurance process, from raw materials to finished goods, ensuring consistent quality & compliance, ensuring that products meet regulatory requirements & quality standards like ISO 13485, ISO 9001, 21 CFR 211 & 21 CFR 820 Required Candidate profile Bachelors in science 10-15 years' experience in quality in medical device/ pharma industry QMS implementation experience Must have regulatory audit exposure Like WHO/ USFDA & EU GMP

Posted 3 weeks ago

Apply

1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Naukri logo

- Execute Food Safety audit as per FSSAI requirement. - Execute the monthly Audit and conduct customized audit across Catering/Base Kitchen Audits/ Live kitchen Audits. - Reports to be submitted within 2 working days. - Follow up of NC closure for both external and internal audits. - Ensure developed corrective action on nonconformity are implemented effectively. - Supporting for the preparation of external audits. - Conduct training as per the "Training Calendar" and monthly reporting of the training activities and updating on Tracker. - Involved in Food incidents handling with RCA & Investigation Audit and finalize the root cause with evidence for the identified non conformity or food incident and also recommend the CAPA to avoid the reoccurrence of the incident. - Verify the corrective action implementation effectiveness. - Coordinating with the clients (existing & new) for any HSEQ-related matters/ queries. - Helping mobilization of new sites for region by ensuring adherence to all HSE & QA related processes required for successful mobilization. - Reducing the customer complaints to the lowest level by establishing the proper control of all food safety hazards at the kitchens of Vendor partners at site or Base kitchen. - Implementing the FSMS system in the vendor kitchen by conducting daily checks at the kitchen, maintaining sanitization and cleaning of the vendor kitchen and deliver safe and hygienic food to the client. - Maintaining and updating the Food safety and quality records. Prerequisites: - Educational Qualification Bachelor Degree in food science and technology or Microbiology or Hotel management or catering technology from recognized university. - Preference would be given if acquired Accredited Lead Auditor Course in food safety Management System (ISO22000/FSSC22000). Have sufficient Knowledge of FSS Act and regulation. Must have sector specific knowledge regarding Hygiene, Sanitary practices, process knowledge, Allergen management, etc - Certified internal auditor on ISO 22000 / HACCP. - Knowledge in Quality and Food Safety Management System.

Posted 3 weeks ago

Apply

8.0 - 14.0 years

10 - 16 Lacs

Jamnagar, Ahmedabad, Rajkot

Work from Office

Naukri logo

Weighbridge Management: - All Weighbridge of the project/plant management need to be taken care along with team members. -Domestic dispatches Coordination with multiple agencies (8 -10 agencies) and stake holders for accurate, timely safe and intact delivery with ZERO HARM & +90 % dispatches against daily / periodic with no left over of direct customer orders - Export / Imports planning for timely lifting / hand over of containers in coordination with CHA, FF, transporters, Railways and internal stake holders. Key challenges are prevent demurrage / detentions / delay in supply to avoid impact on plant operations (imports) and satisfaction to end customer (export) y making timely supply/ meet vessel cut-off. - Explore operation efficiency in Rail / CHA / Shipping line / port authorities or concerns for movement of goods. - WIP (15-20 K tons/Annum) WIP dispatches majorly export required internal coordination, ensure timely dispatch to customers with proper compliances PMR dispatches including gold Silver, PGM and other WIP products (HAZ category) in domestic and exports. Key challenges are handing and stuffing in containers with close coordination with marketing, environment and production team Cost Detention, demurrage monitoring, preventive steps for minimum additional expenses during bulk imports / export Financial controls / ERM / BCP - Advance payment coordination, timely clearance of Cargo from port / rail sites, account Reconciliations with agencies / railways/CONCOR/cha/Freight forwarder/Shipping lines. Managing operations at multiple locations / all directions parallel with team size on 15 people + contracted staffs Customer complaint addressal Review and respond / prepare CAPA for all complaints lodge in CRM portal. Each complaint required detailed analysis and CAPA to avoid repetition. This leads increase in customer satisfaction, impact on NPS score Vendor evaluation / Addressal of issues / concerns / making strategy for process improment and cost control with quality Contract negotiations and finalisation Transportation, CHA and other services for all copper cluster units (Dahej / Asoj / Bhiwadi / Job worker) Forklift contract Bulk products (documentations only through contracted staff) & inbound operations including planning, execution Coordination with stake holders marketing / PPC / production/ security etc TAT / OTIF / SOP / ISO & other compliances Focus on continuous improvement projects having direct impact on operations efficiency and cash like infrastructure development, maintenance, consumables monitoring System process improvement and analysis Copper truck tracking monitoring, report, analysis, actionable points based on reports to improve gaps. Vendor performance review and action plans, Customer complaints analysis, tracking of trend, RCA, CAPA, Daily dispatch report analysis, cost analysis, issue / gap analysis, Operational challenges like loading in various seasons, infrastructure challenges, problem remedies, maintenance, Safety Member of task force (Road safety/ IMTS), Conduct audits for task force, dept, FCA, F&C Spoc for compliance adherence. Compliances for hired services, vehicles, all vendors for wages, attendance validations, OT related issues for all hired / engaged vendors Implementation and continual improvement on SOP and ISO adherences, work through e-permits, MOCs and follow ups of other compliances Equipment Hiring Forklift hiring for plant Long term and resolution of issues, responses to short / mid term hiring needs. Vendor Management system - Monitoring of performances through system, review and feedbacks for improvements , timely bills clearances as per WO and raising approvals for deviations. Proactiveness to avoid costs other than planned. Route surveys for transit safety review and costings, depot & customer visits P&B monitor and project for future Qualifications: Bachelor Of Engineering,Bachelor of Materials Engg. Minimum Experience Level: 8-14 Years Report to: Assistant Manager

Posted 3 weeks ago

Apply

2.0 - 3.0 years

5 - 9 Lacs

Mumbai

Work from Office

Naukri logo

Tracking and closing all customer request within ServiceLevel Agreement (SLA). Timely reporting of Internal MIS, ad-hoc data/ information& analysis. Developing and implementing formats that ensure no errors. Ensure reduction in complaints and errors by conducting rootcause analysis (RCAs). Development and regular maintenance of Standard OperatingProcedures (SOP). Spearhead in designing quality framework for front end andback-end operations. Implementation and maintenance of Quality Standards for allchannels of customer communication. Responsible to conduct training sessions for new joiners andexisting team members Responsible for monitoring & assessing the Quality,Turnaround and publish the report / dashboards to senior Management. Candidate should be able to drive the teams for achievementof better Quality & TAT. Develop & sustain a culture of continuous improvementthrough practices like Lean & Six Sigma to promote & implement bestpractices for all processes. Ensure successful rollout of all projects and processes. Ensure automation requirement are identified & carriedout. Work with various heads to drive collection. Responsible to identify process improvement area and willalso be responsible for implementation of the same & carry out as projects. Should have capability to interact with Peers from the teams/ cross functional & Senior Management. Grievance handling Customer Grievance resolution of issues being raised on the grievance redressal channels of IARC Complete RCA of grievance where required to identify and plug any gaps in the process to avoid reoccurrence. Regular review of open complaints and sharing feedback both 1 on 1 and with the team to maintain an upward trend in their communication and resolution to grievances. Training of internal teams & partner teams to manage reduction in customer complaints & standardize the processes. Assist with the development and implementation of programs specific to various campaigns throughout the year Create & drive various initiatives towards reduction in escalations of customer complaints. Close coordination with regulatory channels like ombudsman etc to resolve any issues escalated to that level Implement & execute reporting mechanism to regulatory channels Desired Candidate Profile Minimum graduate, masterdegree in a related field willbe an added advantage Experience of 2 - 3 years in Retail Banking; preferablyin Loan Servicing Good time management skills, selling skill, Interpersonaland communication skills, we'll versed with English and local Language. Excellent communication skills (both verbal &written) with an ability to listen & respond to Customer. Proficient in data analytics and insights

Posted 3 weeks ago

Apply

9.0 - 14.0 years

8 - 12 Lacs

Pune, Bengaluru

Work from Office

Naukri logo

Job Description for Azure Stack HCI 9+ years of experience in Hyper-v cluster, MS cluster Administration, Hyper-V replication, S2D cluster, Azure stack HCI, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. Need to be flexible to work in shifts and work from Office. Technical Skills:- Extensive troubleshooting skills and problem-solving ability required for MS Cluster, Hyper-V cluster and Azure stack HCI. Hyper-V - Strong knowledge and experience required for Installation , Configuration and end to end management of Hypervisor and VM running on Hyper-V. Azure stack HCI strong knowledge and troubleshooting experience required on S2D stack HCI cluster. Good experience required on Installation, configuration , backup and restoration of stack HCI nodes Cluster - Strong Knowledge and experience required for MS Failover Cluster Installation, configuration and troubleshooting of cluster issues. Ability to provide the RCA with the available logs. Windows - Server 2008 till 2022 installation, configuration, and end to end support for OS related issues. Dump file analysing. Patching - Good Experience required in Azure stack HCI OS patching and firmware upgrade for stack HCI nodes. Good Knowledge required on DNS, DHCP and GPO Tools - Good experience required on various MS tools like, Perfmon , procmon and netmon. Scripting Good to have PowerShell scripting knowledge. Process Good Knowledge on ITIL process. Soft Skills Strong communications skills Excellent spoken and written English communication. Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills Cross-team collaboration

Posted 3 weeks ago

Apply

3.0 - 8.0 years

2 - 5 Lacs

Gurugram

Work from Office

Naukri logo

Conduct data research by collecting, analysing , and interpreting data sets. Could be able to perform RCA and identify outliers in the data . Helps the customers in troubleshooting the issues related to the system. Utilise business tools for data extraction, model l ing , and troubleshooting to uncover the insights that help the customer for business growth. Collaborating with teams across functions to ensure smooth execution while adhering to timelines and quality standards. Align with organizational goals, and values and contribute to long-term success. Communicate effectively with stakeholders in the US , sharing project progress and addressing inquiries to maintain alignment. Requirements and skills: Experience of 1 -3 years in technical support to software products (B2B SaaS product) Experience in customer service, technical support, ticketing tools , and troubleshooting skills. Proficiency in Excel including Python/SQL Basic level . Should understand the renewable energy business. Strong team player while possessing the autonomy to manage his own workload. Excellent communication skill . Qualifications: Bachelor s degree in E lectrical engineering , Electronics & communication (Only)

Posted 3 weeks ago

Apply

5.0 - 10.0 years

11 - 12 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Naukri logo

1. Technical Issues Resolution for SGRE & Vestas fleet. Training to Asset Management & Self O&M team 2. RCA & CAPA implementation, Modification & Software implementation tracking for SGRE, Vestas & Mechanical Failures 3. Technical clearance of major components before dispatch. Construction - Engineering & Construction Quality, Safety(Factory Acceptance Tests ) 4. Finding alternative components for key parts. Writing and approving technical documentation for implementing preventive, breakdown maintenance strategies. 5. Continues focus on team building and mentoring to enhance technical skills for handling SGRE and Vestas turbines. 6. Initiating, developing, and monitoring new technologies to improve the safety, reliability, and performance of SGRE projects. 7. Central technical support for the material, supplier, and on-ground support for SGRE and mechanical components. 8. Material Quality management for incoming spare parts

Posted 3 weeks ago

Apply

10.0 - 15.0 years

30 - 35 Lacs

Hyderabad, Bangalore Rural

Work from Office

Naukri logo

Oracle Technofunctional Team Lead with expertise in BOM, Purchasing (PO), and Order Management (OM) modules, PO, OM Module Implementation skills, SQL query, RCA

Posted 3 weeks ago

Apply

5.0 - 7.0 years

9 Lacs

Bengaluru

Work from Office

Naukri logo

BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Senior Specialist-Training Job Description: Communications Skills: Excellent oral & written English (CEFR Level = C1, High B2) Expert business and technical writing skills Computer Skills: Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc. Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software Project Management: Preferred Project Management Certification/ LEAN/ Green Belt Certification Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Training Design & Development Should be knowledgeable on ADDIE and 6D s of Breakthrough learning in ensuring effective training delivery while achieving business objectives. Analytical and Problem Solving Skill Able to establish structure and procedures to protect classified information. Ability to make administrative and procedural decisions and judgments. Ability to determine problems, to problem solve and recommend solutions. To seek out better methods of training classes to operate. Coaching and Performance Management Ability to diagnose performance gaps and identify the training needs of a team of trainers. Ability to prepare coaching and development plan to help the team of trainers improve their performance. Documentation and Administrative Skill Able to participate during training, orientation and awareness programs such as QISMS, DPA, and the relevant company policies and standards. Able to report information security related incidents without any delay to the right authority. - Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality. Able to establish, implement and continuously improve the quality information security policies assigned to him / her. Conducts RCA and recommends solutions Location: BLR, AMR TECH PARK 2A 2nd FloorIndia Back Button Refresh Tap to unmute If playback doesnt begin shortly, try restarting your device. This video is unavailable More videos on YouTube An error occurred while retrieving sharing information. Please try again later.

Posted 3 weeks ago

Apply

3.0 - 6.0 years

25 - 30 Lacs

Mumbai, Navi Mumbai

Work from Office

Naukri logo

. Data analysis,identification of data gap and improvement in surveillance & report writing MDT / DSTplanning / supervision/ PVT /Core quality data acquisition, interpretation& report write up Experience ofRCA, SCAL, PVT, PTA, well testing and PDA analysis Numerical DynamicModelling simulation, classical reservoir Engineering Capability ofusing reservoir Eng software e.g. Prosper, MBAL, PVT Sim, Eclipse, IMEX, OFM,Ecrin, PanSys. Education Requirement : Qualification # minimum B.Tech(Pet Engg) / B.Sc. Engg(Pet Engg) Additional:M.Tech(Pet Engg) Experience Requirement : Minimum 3 yrs of work experience in ReservoirEngineering Skills & Competencies : Monitoring of reservoir surveillance Data analysis,identification of data gap and improvement in surveillance & report writing MDT / DST planning / supervision, PVT sampling, Core quality data acquisition, , RCA plan andsupervision, coordination, interpretation & report write up, Experience ofRCA, SCAL, PVT, PTA, well testing and PDA analysis QC of all data acquisition, maintaining of quality foruse and sharing with concerned group,preparation of data input for field development plan Coordinate within multi-disciplinary teams in order toprovide necessary input data to monitor progress of all company operated andnon-operated wells, actively and effectively participates in technical meetingsof JV companies and presents company views on various subjects. Coordinate within multi-disciplinary teams in order to provide necessary input data tomonitor progress of all company operated and non-operated wells, actively andeffectively participates in technical meetings of JV companies and presentscompany views on various subjects. Carry out complex 3D simulation model studies, Assessappropriate recovery factor ranges and calculate recoveries for field orreservoir applying conventional (deterministic & performance) methods anddrive mechanisms. Capability of using reservoir Engg softwares eg. Prosper,MBAL, PVT Sim, Eclipse, IMEX, OFM, Ecrine, PanSys Calculate reserves and well/reservoir performance for conventionaland non-conventional plays; understand the principles of production performanceof coal-bed methane gas reservoirs. Able to provide specific performance improvementrecommendations through recompletions, new drilling, injection pattern changes,etc. Establish plans and procedures to effect same Develop near- and long-term production and reservetargets for reservoirs. Actively follow reservoir performance and providesolutions to shortcomings from targets. Can determine the key reservoir engineering andgeoscience factors that influence recovery factor, number of wells required andproduction profile., risk analysis Can quantify reservoir engineering uncertainties inthe context of other uncertainties using appropriate ranges of uncertainty andappropriate decision and risk analysis techniques. Analyze well testing and flow back data for estimation of reservoir parameters Strong analytical abilities for reservoir operation Handle Special Projects

Posted 3 weeks ago

Apply

9.0 - 12.0 years

10 - 11 Lacs

Bengaluru

Work from Office

Naukri logo

Required Skills Technology | Operating System|Handle all security vulnerabilities Technology | Operating System|Knowledge of RAIDS, Knowledge of Reboot process of Storage Arrays Technology | Operating System | Working knowledge on Clusters, NLBs, installation and advance troubleshooting Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / Nutanix NPP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding or Decommissioning domain, creating scripts for daily or weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Posted 3 weeks ago

Apply

12.0 - 15.0 years

15 - 17 Lacs

Bengaluru

Work from Office

Naukri logo

Responsible for Products, Process & Customer Quality, work with Cross functional teams in plant, and from different Schneider Unit, Good Analytical skills, with sound technical background, Lead the Quality Assurance activities for Products & Process, (Process capability study, SPC analysis... Analysis of problems reported in shop floor & give an effective CAPA RCA, Drive process improvement activities in the assembly area, Training on Quality tools for all people, Exposure on 5 Why, G8D, Six Sigma methodology... Collect and prepare monthly report, Customer Complaint analysis & implementation of actions to ensure non repeatability of complaints, Be the organization s leader to analyze customer complaints and returns and initiative corrective and preventive action using G8D methodology, PFMEA, Plan Control management, Use Schneider tool and software, Participate to meeting with different entities and country Bachelors DEgree in Engineering, and knows the quaity tools, worked in digital tools

Posted 3 weeks ago

Apply

2.0 - 5.0 years

4 - 7 Lacs

Gurugram

Work from Office

Naukri logo

What you will do: Complaint handling and Product investigations of medical devices Perform Visual, functional, dimensional, functional inspection & RCA of field returned products. Maintain and ensure complaint files are complete and accurately reflect corresponding complaint activities. Risk management -Risk assessment Review of Process flow, DHR, Inspection plans, Measurement techniques, GRR s etc. Review and analyze Literatures such as Clinical reports, PMCF reports, National register etc. to identify Complaints Create PMS plan, PMS report, PSUR report as per EUMDR, Trend report & Complaint analysis. Other tasks as assigned by manager. What you need: Required skills: B. Tech / M.Tech Mechanical, Biotechnology with 2-5 years of work experience Hands on experience of Complaint handling and product investigations process.Hands on experience of problem-solving methodology and root cause analysis, 7 QC tools, Problem Solving & CAPA, Strong Analytical ability. Hands on experience of Risk Management process as per ISO 14971 Sound knowledge on complaint handling process of medical devices will be an added advantage Applied understanding of GDP, ISO 9001 & ISO 13485 (Good to have).Good understanding of FDA 21CFR Part 822 / 820 (Good to have) Preferred skilla: Demonstrated ability to work effectively with various work groups to assure conformance to regulatory requirements, internal processes, and policies. Demonstrated ability to self-motivate, ability to prioritize tasks in a deadline-driven environment. Demonstrated ability to effectively work with others in various coordinate disciplines and on multi-national teams. Travel Percentage: 20%

Posted 3 weeks ago

Apply

2.0 - 5.0 years

3 - 6 Lacs

Gurugram

Work from Office

Naukri logo

What you will do Complaint handling and Product investigations of medical devices Perform Visual, functional, dimensional, functional inspection & RCA of field returned products. Maintain and ensure complaint files are complete and accurately reflect corresponding complaint activities. Risk management -Risk assessment Review of Process flow, DHR, Inspection plans, Measurement techniques, GRR s etc. Review and analyze Literatures such as Clinical reports, PMCF reports, National register etc. to identify Complaints Create PMS plan, PMS report, PSUR report as per EUMDR, Trend report & Complaint analysis. Other tasks as assigned by manager. What you need: Required skills: B. Tech / M.Tech Mechanical, Biotechnology with 2-5 years of work experience. Hands on experience of PMS plan, PMS report, PSUR report as per EUMDR, Trend report & Complaint analysis. Hands on experience of problem-solving methodology and root cause analysis, 7 QC tools, Problem Solving & CAPA, Strong Analytical ability. Hands on experience of Risk Management process as per ISO 14971 Demonstrated ability to work effectively with various work groups to assure conformance to regulatory requirements, internal processes, and policies. Demonstrated ability to self-motivate, ability to prioritize tasks in a deadline-driven environment. Demonstrated ability to effectively work with others in various coordinate disciplines and on multi-national teams. Preferred Skills: Sound knowledge on complaint handling process of medical devices will be an added advantage Applied understanding of GDP, ISO 9001 & ISO 13485 (Good to have). Good understanding of FDA 21CFR Part 822 / 820 (Good to have) Travel Percentage: None

Posted 3 weeks ago

Apply

10.0 - 16.0 years

10 - 18 Lacs

Aurangabad

Work from Office

Naukri logo

Technical/Functional Knowledge and Skills required: 1. Metallurgical testing, validation & defect analysis of Aluminium die cast component GDC/HPDC/LPDC 2. Aluminium heat treatment & its optimization (T4, T5, T6 & T7) 3. Metallurgical testing, validation & defect analysis of Ferrous and non-ferrous alloys 4. Ferrous alloys heat treatment knowledge and experience 5. Metallography and microstructures of ferrous & non-ferrous metals 6. Mechanical testing & data Interpretation as per ASTM, JIS, ISO standards. 7. Knowledge of DFMEA, PFMEA, DVP, FTA, why-why analysis etc. 8. Knowledge of process optimization tools Like DOE, RCA, PDCA etc 9. Knowledge of destructive and non-destructive testing (MPI, DPT, X-ray) 10. Well versed with test standards international, customer standards 11. Excellent Communication skills Key Deliverables / Accountabilities of the Position: Roles & Responsibilities are as below 1. Metallurgical Failure analysis of components & investigation report writing with technical findings 2. Ability to work with team/CFT in product development teams to provide suggestions to ensure FTR product 3. To support design, development, quality, and other teams on material selection, characterization, testing & benchmarking 4. To perform complete material testing as and when required in coordination with both internal and external laboratory 5. VAVE initiative through alternative materials, life enhancement & quality improvement 6. Take care of all documentations in lab including (SOPs, check lists, 5S, Safety, Inventory checks etc.) 7. Good communication skills to present technical data, both in writing and orally, to cross functional team across organization. 8. Strong analytical skills and problem-solving ability Computer/ System knowledge & skills required: Knowledge of MS office and well acquainted with computer surfing Basic SAP, PLM will be added advantages Leadership skills Results orientation (30%) Innovative (30%) Team building (30%) Business acumen (10%)

Posted 3 weeks ago

Apply

3.0 - 6.0 years

6 - 16 Lacs

Hyderabad

Work from Office

Naukri logo

Job Description: Amazon is looking for a dynamic, self-starting Procurement Risk Specialist to develop the internal and external customer-facing support strategy and operational support processes. The individual selected for this role will: • Possess a Procurement Operations background with demonstrated experience executing medium-to-large programs, preferably in the customer experience and process transformation space. • Demonstrate highly-developed analytical skills including the ability to quickly synthesize, distill, and draw conclusions from large amounts of disparate data. • Identify Customer Experience improvement opportunities and work end to end till fix. • Deep dives and completes root cause analysis of CX outliers and trends and drives resolution of issues to closure. • Able to balance dive deep and insights generation skills to drive structural fix. • Able to influence stakeholders without authority to drive changes programmatically. • Report CX project metrics, status updates and track own goals. • Drives voice of the customer mechanisms to surface and address customer pain points on a continuous basis Major Responsibilities: • Use data analyses to develop solutions to improve customer experience and to guide business decision making • Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations • Work with business and tech teams to meet business requirements • Build and manage key stakeholder relationships and adapt existing data and digital solutions/technologies e.g. RCA/ RPA Methodology development. Follow established methods on projects & drive operational controls for all projects and teams • Ensure critical metrics for the Experience Excellence Services are met. Handle the collection of customer feedback and identify optimization areas. Identify and handle risks in relation to Business Services underpinning business processes • Lead initiatives to find opportunities, gather high level requirements, perform high level system impact analysis, and work directly with customer teams to identify and develop business cases, and acquire sponsorship. Ensure insights from Experience Analytics is provided to relevant partner • Responsible for the end-to-end process related to PR creation, Approval and PO Amendments. Primary responsibilities include managing relationships with different stakeholders such as Corp AP, Accounting, Payroll, Vendor Management and global Amazon employees. • Performs analysis on weekly and monthly basis on spend data, process inflow, invoice related queries for process improvement areas. • Prepare process metric by studying data and provide deep dive analysis on major contributors • Drive effective teamwork, communication, collaboration and commitment across both Global and India teams Basic Qualification: • Bachelors/Masters (MBA) with 3-5 years of experience in Procurement Operations and/or Accounts Payable • Experience in P2P in large multi-national organizations is a must • Strong Stakeholder Relationship Management focus (both Internal / External). • Strong interpersonal skills including written and oral communication skills • Excellent Microsoft Office skills, including a strong working knowledge of Excel • Problem solving ability and passion for big data • Excellent communication and data presentation skills

Posted 3 weeks ago

Apply

3.0 - 6.0 years

6 - 16 Lacs

Hyderabad

Work from Office

Naukri logo

Job Description: Client is looking for a dynamic, self-starting Procurement Risk Specialist to develop the internal and external customer-facing support strategy and operational support processes. The individual selected for this role will: Possess a Procurement Operations background with demonstrated experience executing medium-to-large programs, preferably in the customer experience and process transformation space. Demonstrate highly-developed analytical skills including the ability to quickly synthesize, distill, and draw conclusions from large amounts of disparate data. Identify Customer Experience improvement opportunities and work end to end till fix. Deep dives and completes root cause analysis of CX outliers and trends and drives resolution of issues to closure. Able to balance dive deep and insights generation skills to drive structural fix. Able to influence stakeholders without authority to drive changes programmatically. Report CX project metrics, status updates and track own goals. Drives voice of the customer mechanisms to surface and address customer pain points on a continuous basis Major Responsibilities: Use data analyses to develop solutions to improve customer experience and to guide business decision making Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Work with business and tech teams to meet business requirements Build and manage key stakeholder relationships and adapt existing data and digital solutions/technologies e.g. RCA/ RPA Methodology development. Follow established methods on projects & drive operational controls for all projects and teams Ensure critical metrics for the Experience Excellence Services are met. Handle the collection of customer feedback and identify optimization areas. Identify and handle risks in relation to Business Services underpinning business processes Lead initiatives to find opportunities, gather high level requirements, perform high level system impact analysis, and work directly with customer teams to identify and develop business cases, and acquire sponsorship. Ensure insights from Experience Analytics is provided to relevant partner Responsible for the end-to-end process related to PR creation, Approval and PO Amendments. Primary responsibilities include managing relationships with different stakeholders such as Corp AP, Accounting, Payroll, Vendor Management and global Amazon employees. Performs analysis on weekly and monthly basis on spend data, process inflow, invoice related queries for process improvement areas. Prepare process metric by studying data and provide deep dive analysis on major contributors Drive effective teamwork, communication, collaboration and commitment across both Global and India teams Basic Qualification: Bachelors/Masters (MBA) with 3-5 years of experience in Procurement Operations and/or Accounts Payable Experience in P2P in large multi-national organizations is a must Strong Stakeholder Relationship Management focus (both Internal / External). Strong interpersonal skills including written and oral communication skills Excellent Microsoft Office skills, including a strong working knowledge of Excel Problem solving ability and passion for big data Excellent communication and data presentation skills Note: Candidates with prior experience in multinational companies (MNCs) will be given preference. Eligibility: This role is open to candidates who have worked in MNC environments and are familiar with global business practices and standards. Interview Mode- F2F

Posted 3 weeks ago

Apply

Exploring RCA Jobs in India

India has a thriving job market for professionals skilled in Root Cause Analysis (RCA). RCA professionals are in high demand across various industries, including IT, manufacturing, healthcare, and customer service. If you are considering a career in RCA in India, here is a guide to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their vibrant job markets and have a high demand for RCA professionals.

Average Salary Range

The average salary range for RCA professionals in India varies based on experience levels. Entry-level RCA analysts can expect to earn between INR 3-5 lakhs per annum, while experienced RCA managers can earn upwards of INR 12-15 lakhs per annum.

Career Path

In the field of RCA, a typical career path may include roles such as RCA Analyst, RCA Specialist, RCA Manager, and RCA Consultant. As professionals gain experience and expertise, they may progress to higher levels of responsibility and leadership, such as Senior RCA Manager or Director of RCA.

Related Skills

Apart from proficiency in Root Cause Analysis, RCA professionals are often expected to have skills in data analysis, problem-solving, critical thinking, communication, and project management. Knowledge of quality management systems and industry-specific regulations can also be beneficial.

Interview Questions

  • What is Root Cause Analysis, and why is it important? (basic)
  • Can you walk us through your process for conducting an RCA investigation? (medium)
  • How do you prioritize potential root causes during an RCA process? (medium)
  • Have you ever implemented preventive measures based on RCA findings? If so, can you provide an example? (advanced)
  • How do you ensure that corrective actions from an RCA are effectively implemented and sustained? (advanced)
  • How do you handle resistance to change when implementing RCA recommendations? (medium)
  • Describe a challenging RCA project you led and how you overcame obstacles during the process. (advanced)
  • What software tools or techniques do you use for RCA, and why? (medium)
  • How do you communicate RCA findings and recommendations to stakeholders? (basic)
  • Can you explain the difference between immediate causes and root causes in an RCA context? (basic)
  • How do you ensure that RCA processes comply with industry standards and regulations? (advanced)
  • Describe a time when an RCA you conducted led to a significant improvement in operational efficiency. (medium)
  • How do you stay updated on best practices and advancements in the field of Root Cause Analysis? (basic)
  • What role does data analysis play in RCA, and how do you approach data interpretation during an investigation? (medium)
  • How do you handle situations where multiple root causes are identified during an RCA process? (advanced)
  • Can you provide an example of a successful RCA project you were involved in and its impact on the organization? (medium)
  • How do you involve cross-functional teams in an RCA process, and what benefits does it offer? (medium)
  • How do you ensure confidentiality and sensitivity when dealing with RCA investigations involving personnel issues? (medium)
  • What steps do you take to prevent bias or assumptions from influencing the outcome of an RCA? (advanced)
  • How do you measure the effectiveness of corrective actions implemented as a result of an RCA? (advanced)
  • Describe a scenario where an RCA you conducted did not yield the expected results. How did you handle the situation? (advanced)
  • How do you approach continuous improvement in RCA processes within an organization? (medium)
  • What role does leadership play in driving a culture of RCA within an organization? (basic)
  • How do you handle situations where stakeholders disagree on the identified root cause and proposed corrective actions? (advanced)

Closing Remark

As you prepare for interviews and explore job opportunities in the field of RCA in India, remember to showcase your expertise in Root Cause Analysis, problem-solving abilities, and communication skills. Stay updated on industry trends and best practices to stand out as a competitive candidate. With dedication and preparation, you can confidently pursue a successful career in RCA in the thriving job market of India. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies