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Group Manager - Transactional Quality - Pune WNS

0.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Description Group Manager - Quality Reporting The role holder will report to Account Quality LeaderJob Purpose and Role Manage Next-Gen Shared Services Quality Organization by consistently Raising-the-bar on service-delivery standards & enable low-risk & zero-surprises BAU Primary Duties & Responsibilities Manage high-performing team supporting Account/s and provide exceptional quality assurance services to WNS clients Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Ag...

Posted 1 week ago

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