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5.0 - 10.0 years
5 - 10 Lacs
Delhi, India
On-site
Role & responsibilities Responsible for trouble shoot, diagnose and resolve issues reported in the battery pack. Regular Monitoring of Battery health and take appropriate action collectively with CFT team for resolving the issue. Responsible to lay proper guidelines by creating SOPs for the battery maintenance activity, implement by training and ensure same being followed at the field. Record and maintain all the records of the battery activities. RCA analysis for the battery components. Identify and implement methods maximize the battery performance. Ensuring optimal performance and reliability of lithium ion battery system. Genuine coordination and responsible reporting require with 100% positive work attitude and ethics Skills Lithium ion Battery , battery testing, field service, Warranty management, fault finding, trouble shooting, technical service
Posted 1 week ago
5.0 - 10.0 years
5 - 10 Lacs
Bengaluru, Karnataka, India
On-site
Role & responsibilities Responsible for trouble shoot, diagnose and resolve issues reported in the battery pack. Regular Monitoring of Battery health and take appropriate action collectively with CFT team for resolving the issue. Responsible to lay proper guidelines by creating SOPs for the battery maintenance activity, implement by training and ensure same being followed at the field. Record and maintain all the records of the battery activities. RCA analysis for the battery components. Identify and implement methods maximize the battery performance. Ensuring optimal performance and reliability of lithium ion battery system. Genuine coordination and responsible reporting require with 100% positive work attitude and ethics Skills Lithium ion Battery , battery testing, field service, Warranty management, fault finding, trouble shooting, technical service
Posted 1 week ago
9.0 - 14.0 years
9 - 14 Lacs
Bengaluru, Karnataka, India
On-site
SMG Lead Monitoring and Improving Service Management Processes: Tracking the effectiveness of Incident, Problem, Change Management,MIM,SACM processes. Incident Management: Coordinating and contributing to the resolution of critical and high-priority incidents. Leading Major Incident calls and creating RCA documentation for major incidents. Change Management: Driving the change management process, including attending meetings and participating in CAB (Change Advisory Board). Analyzing change records to identify trends and potential issues. Problem Management: Supporting investigations to resolve problems between teams and ensure end-to-end SLAs are met. Stakeholder Management: Building and maintaining strong relationships with various teams and stakeholders. Communicating effectively and influencing stakeholders to drive service improvements. Strategic Planning and Execution: Developing and implementing strategic plans to achieve organizational goals. Handling budgets and ensuring financial targets are met. Team Leadership and Development: Leading and managing a team of service management professionals. Providing guidance, coaching, and mentorship to team members. Data Analysis and Reporting: Analyzing data to identify trends, patterns, and areas for improvement. Generating reports and presenting findings to stakeholders. Skills and Qualifications: Strong understanding of ITIL framework and service management principles. Excellent communication, interpersonal, and stakeholder management skills. Proven ability to lead and manage a team, providing guidance and mentorship.
Posted 3 weeks ago
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