Complaint Management Executive Topgear Consultants

2.0 - 5.0 years

2 - 4 Lacs

chennai

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Role & responsibilities: Grievance Redressal Management Complaint Handling: Team will be primarily responsible for overseeing the effective resolution of customer complaints raised through regulatory channel. This includes addressing issues related to services, transactions, fraud, or any other areas of customer dissatisfaction. Timely Resolution: Ensuring that complaints are addressed and resolved within the timelines prescribed. Escalation Point: Acting as the final point of contact for complaints that cannot be resolved at lower levels. Compliance with RBI Regulations Adherence to RBI Guidelines: Ensuring that the organization complies with the RBI's guidelines. Monitoring Compliance: Reg...

Posted 1 week ago

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Urgent Hiring - Nodal Complaints Officer | Aditya Birla Capital Aditya Birla Capital (ABCL)

4.0 - 9.0 years

5 - 10 Lacs

mumbai suburban, mumbai (all areas)

Work from Office

We are Currently Hiring for the Role of Nodal Complaints Officer at Aditya Birla Capital Ltd. ABC Company Info: Aditya Birla Capital Limited ("ABCL") is the holding company for the financial services businesses of the Aditya Birla Group. With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of ABCL have a nationwide reach with over 1300 branches, more than 2,00,000 agents/channel partners and various bank partners. Role & responsibilities: : Respond to customer complaints Strictly...

Posted 2 months ago

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Nodal Redressal Executive/Grievance Redressal Executive Kreon Financial Services

0.0 - 2.0 years

2 - 3 Lacs

chennai

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The ideal candidate will serve as the primary point of contact for handling escalated customer grievances through various channels, including regulatory platforms (RBI CMS, SEBI SCORES, CPGRAMS), emails, and social media.

Posted Date not available

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