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Wealth Head / RM Head Team Handling Role V Konnect

3.0 - 8.0 years

11 - 14 Lacs

Ghaziabad, Gurugram, Delhi / NCR

Work from Office

To effectively manage a team of RMs and ensure that they meet the organizational goals of liability book growth, fee income and portfolio quality metrics Guide and mentor to the relationship managers to deliver superior customer experience Ensuring RMs are meeting the right set of customers and following the operating rhythm cadence as defined To carry out regular supervisory review cadence as defined Doing joint calls with mapped relationship managers to augment business conversions Customer complaints and service issues management to ensure satisfactory closure within the defined TAT SMFocus on portfolio quality by way of appropriate customer segment fitment, balance growth to maintain true customers and focus on cross-sell of non-financial and financial products Focus on driving RMs to broad-base customer relationship management by way of connect with 100% of the mapped book Provide clarity of business objectives to the mapped RMs Monitoring sales and service processes of the RMs Complete ownership of KRAs of Mapped RMs and Senior RMs across NR, Priority and Burgundy Manage and control attrition in the NTB and ETB mapped book of the RMs Increase the liability book size of NTB and ETB customers mapped to the reporting RMs Improve the product per customer/ family by guiding RMs on the operating rhythm and the sales process To enhance and retain customer profitability by capturing larger share of wallet Ensure all customers are accurately profiled Ensure right products and investment advisory services are provided to the customers by the mapped RMs Ensure RMs are trained and well equipped with data and products to handle customer requirements and service requests Recruitment and training of the relationship management team Ensure timely certifications for all mapped RMs Work closely with the Branch Heads, Cluster Heads and Circle Business Managers to design action plans and drive CO agendas, initiatives and organizational goals To aggressively and cohesively work with different products teams like TPP, Assets, CBG, RFR etc. and help generate business from the mapped book of the RMs To assist RMs to accelerate NTB acquisitions by help building referrals and pipeline for new accounts

Posted 3 weeks ago

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Branch Manager - Leading Co-op Bank - Across Mumbai Quotient Consultancy

5 - 10 years

8 - 10 Lacs

Navi Mumbai, Thane, Mumbai (All Areas)

Work from Office

Dear Candidate, Urgent opening with leaidng Bank. Designation : Branch Manager Location : Across Mumbai CTC : Upto 10 LPA Job Description : - The nature of your duties will be managerial and it will also include work / duties assigned to you from time to time. Bank reserves its rights to change these at its sole discretion to meet the exigencies of work and overall banks objectives. • Overall responsible for the Branch performance managing day to day affairs of the branch including front end business development (including 3 rd party products), back end operations and all product offerings (i.e. mobilizing deposits and advancing loans) thereby achieving generation of targeted revenue / profits. • Strategizing and executing product focused campaigns – for CASA / FDs / Gold, Business Home, Vehicle, Mortgage and Large value loans to build up quality credit portfolio for sustainable profitability (Retail & SME). • Supervising marketing and Business Development initiatives and operations for various Liabilities products, lending against Tangible Securities, Third Party Products thereby achieving increased sales / maximizing profit. • Responsible for vigilance, inspection and audit and compliance at branch. • Responsible for credit management at branch level – prompt and effective follow up on recoveries from NPAs. • Ensuring proficiency in delivery of high standard and quality customer experience and elevating customer satisfaction and maintaining customer oriented work culture in the branch. • Attending to queries / clarifications of internal and statutory auditors and inspection and compliance. • Responsible for Cost Management and Optimization at branch level. • Initiate action of Recovery on the loans defaulted by the borrowers. EXPERIENCE: Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products In-depth understanding of financial instruments, markets and macro - micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Interested candidate can revert back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

Posted 3 months ago

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