Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, weve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ). The Role Razorpay s partnership team is responsible for seeking and exploring new opportunities with Channel partners. Equipped with your business acumen and extensive product knowledge, you will be on the front line of interacting with our key Technology partners, and helping them find ways to grow using Razorpays newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help grow the enterprise business. As an Associate Manager for Partnership, you will foster and manage relationships with some of the biggest tech companies in India. You will own C-level relationships with key partners and grow them to their potential. You will work on cutting edge payments products that deliver processing solutions for our merchants. You will also create large, consistent business growth streams for Razorpay by unlocking great value for merchants. Roles and Responsibilities: Account Planning and Execution: Develop account plans for assigned partner portfolio, outlining objectives, strategies, and tactics to drive retention and growth. Execute account plans effectively, ensuring alignment with partner goals and company objectives Retention Strategy Development: Develop and execute strategies to retain and grow the assigned portfolio. This involves analyzing partner needs, identifying retention risks, and implementing targeted initiatives to mitigate churn Partner training and education Partner Performance Monitoring and Reporting Develop an in-depth knowledge of Razorpay core products via successful completion of required sales Training program, and utilize this knowledge to successfully lead the assigned retention/farming portfolio Relationship Management - Representing Razorpay at conferences and networking events Domestic travel - up to 25% Work effectively with internal support departments (Sales, Marketing and Product Development) to develop effective sales strategies that promote sales to new and existing customers Continuously research and remain knowledgeable of industry trends and competition Mandatory Qualification: Experience of 2-4 years in sales roles preferably within the payments industry and worked as an individual contributor Proven sales experience in specified territories and verticals Able to drive customer centricity Quick learner, adaptable to changing business needs The role involves domestic traveling and hence candidates need to be prepared for the same Razorpay believes in and follows an equal employment opportunity policy that doesnt discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn Twitter

The Role: Looking for a resource with knowledge and experience in digital payments, bank gateway integrations and other aspects. The candidate must have in depth product management understanding to define product features, must have program management skills to drive the projects against requirements, should be able to coordinate with Banks external stakeholders on product, solution and integration aspects. Roles and Responsibilities : Manage and deliver the payments platform for Merchant acquiring solutions. Devise products which cater to business use cases. This will require a good understanding of the payment product, features and system limitations. Extensive knowledge to facilitate pre-sale support, able to prepare functional scope documents, product requirement documents, testing and support in UAT and certification testing. Knowledge of payments product / program delivery channels like payment gateway, transaction processing, settlements and dispute aspects. As a platform manager, should provide solutions to individual customers that could be Merchants, business entities. Must have both issuing and acquiring knowledge which are offered to our business partners. Tracking the payments product platform for issues and engaging with the relevant internal and external stakeholders. The candidate is required to manage merchant bank products related to payments while working closely with multiple bank gateways, networks, etc. Mandatory Skills : Minimum 5 + Years of experience in a professionally managed organization such as IT or a leading bank with expertise in Payments and Merchant acquiring domain. Must be able to understand the business requirement, create a requirement document and define the scope of work. Must possess knowledge of payments related Delivery channels like Payment Gateway, Merchant onboard, Transaction processing, Settlement and Disputes aspects. Must have ETED transaction processing in Payments and settlement aspect. Must be familiar with SDLC process and Application trouble shooting. Must have experience in managing external internal stakeholders. Must be adaptive must work collaboratively with stakeholders to achieve a common goal. Added advantage - experience with the networks certifications. Documentation Skills and presentation skills are a must have for this role.

The Role As an Associate Director / Director you will play a key role in managing the team for onboarding and service management for merchants referred by our partner banks for our online & omni-channel payment gateway services . This includes onboarding checks, pricing/revenue assurance, terminal lifecycle management , issue resolution, process documentation & automation, and partner bank management. You are expected to manage and document all the required processes & ensure adherence to the same. You are also expected to work with your key stakeholders to drive new initiatives supporting their revenue targets, create process efficiencies, explore new solutions, and enforce quality standards & compliance adherence. Roles and Responsibilities: Administer a large team across onboarding, terminal management and service operations. Work closely with bank / gateway partners to implement compliance and quality requirements. Take on new/additional processes for back-end operations involving interaction with bank partners. Manage transitions and drive process governance improvement. Responsible for digitization automation, process documentation and deployment of robotics solutions. Manage stakeholders across multiple locations, both internal and external. Responsible for vendor management and P&L of all the managed businesses. Own & execute end to end cost queries internally, cross-functionally & with our banking partners. Cost validation and real-time loss alerts management for detecting and minimizing losses. Understand and work towards teams/organizations objectives. Manage the performance and growth of team members and guide them towards optimal performance. Required Skillsets: 13+ years of experience in operations management roles in Payments/Banking/Financial Services is mandatory of which a minimum of 6 years should have been spent managing people. Exposure to bank / network / gateways is important Strong verbal and written communication skills, good leadership, people management and executive presence. Process orientation, quality focused mindset. Customer focussed and always looking to raise the bar Comfort with using technology tools, including Google docs/sheets, ticketing systems, etc. Comfort with analysing & presenting insights based on data. Collaborative mindset, ability to energize the team and work with cross functional peers. Ability to manage internal and external stakeholders effectively. Location: Bangalore

New Success Rate - Business Analyst Bangalore Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). Key Responsibilities Provide real-time system monitoring for Razorpay’s top merchants and enterprise-wide transactions, with immediate stakeholder alerts during performance issues Transform merchant key metrics into actionable business intelligence through comprehensive data analysis Execute timely communication to stakeholders during system incidents or data anomalies Build and maintain interactive dashboards for internal performance tracking and metric visualization Identify meaningful patterns, trends, and inferences through data analytics Collaborate cross-functionally with internal teams to resolve issues and implement improvements Required Qualifications Proven ability to manage and interpret large-scale datasets Hands-on experience with business intelligence tools and data manipulation techniques (Tableau, looker etc) Knowledge of SQL for data extraction and analysis Strong communication skills Ability to work 24/7 in shifts Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

New Executive, Regulatory & Compliance Bangalore Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). Key Responsibilities 1. Regulatory Compliance Support Assist in ensuring the business operates in compliance with applicable laws, regulations, and internal policies. Monitor regulatory updates and assist in evaluating their impact on operations. Support the development and implementation of processes to address regulatory requirements. 2. Risk Assessment and Mitigation Conduct regular assessments to identify compliance risks. Assist in developing and implementing strategies to mitigate identified risks. 3. Audit and Analytical Support Perform compliance audits to verify adherence to policies and procedures. Analyze data from audits and compliance reviews to identify trends and potential areas of improvement. Prepare detailed audit reports with actionable insights and recommendations. 4. Monitoring and Reporting Assist in maintaining compliance monitoring tools and systems. Prepare reports and presentations for compliance managers and management. 5. Regulatory Liaison Support Support the preparation of responses to regulatory inquiries and audits. Coordinate with relevant teams to gather necessary documentation for regulatory reviews. Preferred Skills 1. Proficiency in MS Excel and other analytical tools. 2. Ability to work collaboratively and meet deadlines under pressure. 3. Strong analytical skills with the ability to interpret complex regulations and data. 4. Proficiency in audit techniques and tools, including report preparation. 5. Excellent attention to detail and organizational skills. 6. Strong communication skills, both written and verbal. 7. Familiarity with regulatory frameworks and guidelines is a plus. Key Qualifications 1. Bachelor’s/Master’s degree or CA Inter or equivalent in law, finance, business administration, or a related field. 2. 1-5 years of experience in compliance, risk management, auditing, or a related area. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

New Product Designer II Bangalore Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). Razorpay Engage is a business unit within Razorpay focused on helping growth marketing teams improve their return on ad spend. As one of the newer divisions, Engage has grown to over 200 team members and developed a comprehensive product stack that assists businesses with customer acquisition, activation, engagement, retention, and monetization. The unit offers practical tools including gift cards, wallets, offer engines, and targeted platforms designed to deliver appropriate incentives to customers at optimal times to increase conversion rates. Engage is currently working toward significant targets in product development, business outcomes, and revenue growth within Razorpay's broader structure. As a candidate exploring opportunities with Razorpay, you should understand that Razorpay Engage HQ is a comprehensive growth marketing platform designed to solve critical challenges in today's digital commerce landscape. In today's market where customer acquisition costs are soaring and retention is declining, Engage HQ helps businesses "target the right customer with the right offer at the right time" through six integrated product components: Gift Card Platform - Create and distribute customized gift cards with automated processes, serving major brands like Apple and Zomato Growth Wallets - Unify customer experiences with multi-balance support for cash, rewards, and cashbacks, boosting revenue as demonstrated by Ferns N Petals' 200% growth Offers Engine - Manage campaigns across channels with co-funded partnerships that reduce costs, driving significant transaction increases for clients like Airtel Rewards Marketplace - Access a unified catalog for incentives with streamlined operations, serving 10M+ customers including 500,000+ premium/HNI customers Ad Platform - Deploy targeted checkout ads with multi-channel distribution, helping clients like CRED activate 160,000+ dormant users while reducing acquisition costs BillMe - Enhance retention through digital billing and personalized campaigns, achieving 90% open rates and 20% increases in customer retention The platform maintains 99.99% uptime while processing over $150 billion in transactions across a network of 10M+ businesses and 100+ bank partnerships. If you join the Razorpay team, you'll be working on technology that's transforming how businesses acquire, engage, and retain customers in an increasingly competitive digital marketplace. The Role: You’ll work closely with product, engineering, and analytics to craft seamless, scalable experiences that solve high-impact, real-world business problems. You’ll own end-to-end design delivery—from discovery to shipped experiences. Your work will bring clarity to complex financial systems, simplify workflows, and create thoughtful, elegant solutions that balance user needs, business goals, and technical feasibility. Beyond functionality, you’ll care deeply about behavior, delight, and long-term experience quality. You’ll also contribute to and evolve our design system, advocating for scalable design thinking across the product suite. If you enjoy solving systems-level problems, thrive in collaborative environments, and love making complex things simple and beautiful—this role is for you. Responsibilities: End-to-End Ownership - Drive the design of intuitive, user-centric solutions across the BB+ product suite—from discovery to delivery. Define experience goals, lead design execution, and own outcomes in your domain. Vision to Execution - Translate intricate financial workflows into elegant, scalable UX. Help shape the long-term product vision while balancing user needs, business goals, and tech feasibility. Cross-Functional Collaboration - Work closely with PMs, engineers, researchers, and fellow designers. Engage in critiques, reviews, and product rituals to drive alignment and shared ownership. Craft & Systems Thinking - Design thoughtful interaction models, wireframes, and prototypes using Razorpay’s design system. Contribute back to the system through use and feedback. Communication & Influence - Present your work with clarity and intent. Use storytelling and design artifacts to inspire, align, and drive decisions across stakeholders. Iteration & Feedback - Continuously test and refine your designs. Proactively seek out feedback from users and teams to improve and evolve your solutions. AI Competency - Maintain a strong AI toolkit and know when and how to use it effectively. Leverage AI tools to accelerate workflows—but always lead with human insight, taste, and intent. What we’re looking for: 2+ years of hands-on experience designing digital products. A strong portfolio demonstrating end-to-end product thinking and interaction design—especially in data-heavy or systems-driven environments. Proficiency in modern design tools (Figma preferred), and ability to prototype and test ideas. Experience working with or contributing to a design system. Solid communication and collaboration skills—you can articulate decisions and work effectively with cross-functional teams. Ability to navigate ambiguity and bring clarity to complex problem spaces. Comfort with behavioral analytics and a bias toward data-informed design decisions. Familiarity with AI tools and the ability to thoughtfully integrate them into your workflow. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, weve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ). The Role: Lead Analytics Specialist will work with the central analytics team at Razorpay. This will give you an opportunity to work in a fast-paced environment aimed at creating a very high impact and to work with a diverse team of smart and hardworking professionals from various backgrounds. Some of the responsibilities include working with large, complex data sets, developing strong business and product understanding and closely being involved in the product life cycle. Setting high standards in project management and mentoring analysts. Roles and Responsibilities: You will work with large, complex data sets to solve open-ended, high impact business problems using data mining, experimentation, statistical analysis and related techniques, machine learning as needed You would have/develop a strong understanding of the business & product and conduct analysis to derive insights, develop hypothesis and validate with sound rigorous methodologies or formulate the problems for modeling with ML You would apply excellent problem solving skills and independently scope, deconstruct and formulate solutions from first-principles that bring outside-in and state of the art view You would be closely involved with the product life cycle working on ideation, reviewing Product Requirement Documents, defining success criteria, instrumenting for product features, Impact assessment and identifying and recommending improvements to further enhance the Product features You would expedite root cause analyses/insight generation against a given recurring use case through automation/self-serve platforms You will develop compelling stories with business insights, focusing on strategic goals of the organization You will work with Business, Product and Data engineering teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness Set high standards in project management; own scope and timelines for the team Take responsibility for skill-building within the organization (training, process definition, research of new tools and techniques etc.) Mentoring analysts within the team to deliver effectively, incubating new ideas. Mandatory Qualifications: Bachelors/Master s degree in Engineering, Economics, Finance, Mathematics, Statistics, Business Administration or a related quantitative field 5-7 years of high quality hands-on experience in analytics and data science Hands on experience in SQL and Python Define the business and product metrics to be evaluated, work with engg on data instrumentation, create and automate self-serve dashboards to present to relevant stakeholders leveraging tools such as Tableau, Qlikview, Looker etc. Ability to structure and analyze data leveraging techniques like EDA, Cohort analysis, Funnel analysis and transform them into understandable and actionable recommendations and then communicate them effectively across the organization. Hands on experience in working with large scale structured, semi structured and unstructured data and various approach to preprocess/cleanse data, dimensionality reduction Work experience in Consumer-tech organizations would be a plus Developed a clear understanding of the qualitative and quantitative aspects of the product/strategic initiative and leverage it to identify and act upon existing Gaps and Opportunities Hands on experience of A/B testing, Significance testing, supervised and unsupervised ML, Web Analytics and Statistical Learning Razorpay believes in and follows an equal employment opportunity policy that doesnt discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, weve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ). Key Responsibilities 1. Regulatory Compliance Support Assist in ensuring the business operates in compliance with applicable laws, regulations, and internal policies. Monitor regulatory updates and assist in evaluating their impact on operations. Support the development and implementation of processes to address regulatory requirements. 2. Risk Assessment and Mitigation Conduct regular assessments to identify compliance risks. Assist in developing and implementing strategies to mitigate identified risks. 3. Audit and Analytical Support Perform compliance audits to verify adherence to policies and procedures. Analyze data from audits and compliance reviews to identify trends and potential areas of improvement. Prepare detailed audit reports with actionable insights and recommendations. 4. Monitoring and Reporting Assist in maintaining compliance monitoring tools and systems. Prepare reports and presentations for compliance managers and management. 5. Regulatory Liaison Support Support the preparation of responses to regulatory inquiries and audits. Coordinate with relevant teams to gather necessary documentation for regulatory reviews. Preferred Skills 1. Proficiency in MS Excel and other analytical tools. 2. Ability to work collaboratively and meet deadlines under pressure. 3. Strong analytical skills with the ability to interpret complex regulations and data. 4. Proficiency in audit techniques and tools, including report preparation. 5. Excellent attention to detail and organizational skills. 6. Strong communication skills, both written and verbal. 7. Familiarity with regulatory frameworks and guidelines is a plus. Key Qualifications 1. Bachelor s/Master s degree or CA Inter or equivalent in law, finance, business administration, or a related field. 2. 1-5 years of experience in compliance, risk management, auditing, or a related area. Razorpay believes in and follows an equal employment opportunity policy that doesnt discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Razorpay Engage is a business unit within Razorpay focused on helping growth marketing teams improve their return on ad spend. As one of the newer divisions, Engage has grown to over 200 team members and developed a comprehensive product stack that assists businesses with customer acquisition, activation, engagement, retention, and monetization. The unit offers practical tools including gift cards, wallets, offer engines, and targeted platforms designed to deliver appropriate incentives to customers at optimal times to increase conversion rates. Engage is currently working toward significant targets in product development, business outcomes, and revenue growth within Razorpays broader structure. As a candidate exploring opportunities with Razorpay, you should understand that Razorpay Engage HQ is a comprehensive growth marketing platform designed to solve critical challenges in todays digital commerce landscape. In todays market where customer acquisition costs are soaring and retention is declining, Engage HQ helps businesses "target the right customer with the right offer at the right time" through six integrated product components: Gift Card Platform - Create and distribute customized gift cards with automated processes, serving major brands like Apple and Zomato Growth Wallets - Unify customer experiences with multi-balance support for cash, rewards, and cashbacks, boosting revenue as demonstrated by Ferns N Petals 200% growth Offers Engine - Manage campaigns across channels with co-funded partnerships that reduce costs, driving significant transaction increases for clients like Airtel Rewards Marketplace - Access a unified catalog for incentives with streamlined operations, serving 10M+ customers including 500,000+ premium/HNI customers Ad Platform - Deploy targeted checkout ads with multi-channel distribution, helping clients like CRED activate 160,000+ dormant users while reducing acquisition costs BillMe - Enhance retention through digital billing and personalized campaigns, achieving 90% open rates and 20% increases in customer retention The platform maintains 99.99% uptime while processing over $150 billion in transactions across a network of 10M+ businesses and 100+ bank partnerships. If you join the Razorpay team, youll be working on technology thats transforming how businesses acquire, engage, and retain customers in an increasingly competitive digital marketplace. The Role: You ll work closely with product, engineering, and analytics to craft seamless, scalable experiences that solve high-impact, real-world business problems. You ll own end-to-end design delivery from discovery to shipped experiences. Your work will bring clarity to complex financial systems, simplify workflows, and create thoughtful, elegant solutions that balance user needs, business goals, and technical feasibility. Beyond functionality, you ll care deeply about behavior, delight, and long-term experience quality. You ll also contribute to and evolve our design system, advocating for scalable design thinking across the product suite. If you enjoy solving systems-level problems, thrive in collaborative environments, and love making complex things simple and beautiful this role is for you. Responsibilities: End-to-End Ownership - Drive the design of intuitive, user-centric solutions across the BB+ product suite from discovery to delivery. Define experience goals, lead design execution, and own outcomes in your domain. Vision to Execution - Translate intricate financial workflows into elegant, scalable UX. Help shape the long-term product vision while balancing user needs, business goals, and tech feasibility. Cross-Functional Collaboration - Work closely with PMs, engineers, researchers, and fellow designers. Engage in critiques, reviews, and product rituals to drive alignment and shared ownership. Craft & Systems Thinking - Design thoughtful interaction models, wireframes, and prototypes using Razorpay s design system. Contribute back to the system through use and feedback. Communication & Influence - Present your work with clarity and intent. Use storytelling and design artifacts to inspire, align, and drive decisions across stakeholders. Iteration & Feedback - Continuously test and refine your designs. Proactively seek out feedback from users and teams to improve and evolve your solutions. AI Competency - Maintain a strong AI toolkit and know when and how to use it effectively. Leverage AI tools to accelerate workflows but always lead with human insight, taste, and intent. What we re looking for: 2+ years of hands-on experience designing digital products. A strong portfolio demonstrating end-to-end product thinking and interaction design especially in data-heavy or systems-driven environments. Proficiency in modern design tools (Figma preferred), and ability to prototype and test ideas. Experience working with or contributing to a design system. Solid communication and collaboration skills you can articulate decisions and work effectively with cross-functional teams. Ability to navigate ambiguity and bring clarity to complex problem spaces. Comfort with behavioral analytics and a bias toward data-informed design decisions. Familiarity with AI tools and the ability to thoughtfully integrate them into your workflow.

As a Technical Account Manager (TAM), you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products. Responsibilities: Customer Engagement: Establish and maintain robust relationships with Super Enterprise Merchants, serving as the go-to person for all technical and product-level discussions after Go-live. Proactively engage with customers to understand their queries, conduct hands-on troubleshooting, and ensure timely resolution of technical challenges. Technical Expertise: Demonstrate a comprehensive understanding of the Razorpay product stack. Report and escalate issues or bugs to the Product/Software engineering teams using tools like Jira, actively collaborating towards swift resolutions. Advocacy and Business Alignment: Advocate and drive desired Merchant behavior, identifying opportunities where Razorpay products and technologies can optimally align with the merchants monetary transaction needs. Act as a subject matter expert, driving best practices with the merchant, documenting technical information, gathering feedback, and contributing to product enhancements. Collaboration: Collaborate closely with Sales, Product, and Engineering teams on a day-to-day basis, ensuring seamless communication and alignment of goals. Skills and Requirements: Professional Experience: Previous experience in customer success and/or account management, with a focus on the technical aspects, in a SaaS environment. (Experience in Fintech is a Plus) Communication and Presentation Skills: Excellent written and verbal communication skills, coupled with effective presentation abilities. Project Management:Strong multitasking and project management skills, showcasing initiative, self-motivation, and teamwork. Technical Proficiency:Experience with tools such as Jira, Zendesk, or similar, and a basic understanding of programming (a plus). Customer Focus:Ability to discern evolving customer requirements and map them to platform features. Organizational Skills:Exceptional project management and organizational skills, especially in coordinating meetings and follow-ups with global stakeholders across multiple time zones and disciplines. Preferred Qualifications: 2+ years of experience in technical product and SaaS disciplines in a customer-facing role. B.Tech/M.Tech degree in Computer Science/Information Science. Technical certifications are a plus. Role Information: Role: Technical Account Manager Industry Type: Software Product Department: Business Engineering & Product Management Employment Type: Full Time, Permanent Role Category: Product Management - Technology Education: UG: Any Graduate PG: Any Postgraduate

Senior Analytics Specialist will work with the central analytics team at Razorpay. This will give you an opportunity to work in a fast-paced environment aimed at creating a very high impact and to work with a diverse team of smart and hardworking professionals from various backgrounds. Some of the responsibilities include working with large, complex data sets, developing strong business and product understanding and closely being involved in the product life cycle. Roles and Responsibilities: Work with large, complex data sets to solve open-ended, high-impact business problems using data mining, experimentation, statistical analysis, and machine learning as appropriate. Develop a deep understanding of the business and product to identify opportunities where GenAI and data-driven solutions can create impact; formulate hypotheses and validate them using rigorous analytical methods. Build and deploy modular, production-grade Python code to support use cases including prompt engineering, LLM-powe'red tools, and process automation using GenAI APIs. Design and optimize data pipelines and workflows to support both traditional analytics and GenAI model integrations. Apply strong problem-solving skills and first-principles thinking to independently scope and structure analytical solutions, integrating the latest in GenAI and ML where relevant. Drive automation and scalability of recurring insight generation, using GenAI or conventional approaches to reduce manual effort and enable self-serve insights where possible. Maintain high standards in project management, including clear scoping, timeline ownership, and proactive communication. Mandatory Qualifications: bachelors/masters degree in Engineering, Economics, Finance, Mathematics, Statistics, Computer Science, or a related quantitative field. 4+ years of high-quality hands-on experience in analytics, data science, or ML-based product development. Proficiency in Python with experience writing modular, reusable code; prior experience integrating GenAI models via APIs (eg, OpenAI, Claude, Gemini, etc) and building LLM-powe'red applications. Hands-on experience with SQL and working with structured, semi-structured, and unstructured data. Experience designing or maintaining data pipelines and workflows (eg, using Airflow, dbt, or equivalent). Experience applying A/B testing, significance testing, and both supervised and unsupervised ML techniques. Prior experience in consumer-tech or product-oriented organizations is a plus. Strong communication and storytelling skills with the ability to influence stakeholders through data and logic. Good to have: MLOps & Infrastructure: Build and maintain automated pipelines for model versioning and deployment (for example, using Datarobot, Airflow, Github). Responsible AI: Set up checks for bias, fairness, and harmful outputs in all LLM-powe'red features. Cloud & Scaling: Deploy and scale Python services on AWS (Lambda, ECS/EKS).

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role To sustain and nurture solid relationships with key clients that generate the most income for Razorpay. Roles And Responsibilities You will be primarily responsible for managing the existing products wallet share and net revenue within the portfolio, and also developing and closing new business prospects within the portfolio. Develop product expertise to ensure smooth sales. Drive the development of the sales pipeline within the overall portfolio aggressively through prospecting and doing sales pitches. Be the customer's voice, clearly communicating requirements and feedback to other departments such as banking, product development and account management. Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota. Conducting business reviews to ensure clients are satisfied with their products and services. Attending meetings with clients inside and outside their offices to build better relationships with them. Achieving client relationship targets and KPI’s as set by the team lead. Liaising with internal departments to ensure client needs are fulfilled effectively. Escalating and resolving areas of concern as raised by clients. Updating the CRM for any change with regard to a client. Mandatory Qualifications Overall 5-7 years of relevant experience in Key Account Management/Sales in B2B space. Knowledge of best customer service practices. Strong interpersonal skills and an ability to build rapport with customers. Good with numbers and data analysis Drive Revenue and Growth Go-getter attitude. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less

Dear All, Razorpay, Bengaluru is hiring for a Lead - Core Finance. The Role - We are seeking a proactive Qualified CA ( Direct Cost ) with a strong foundation in accounting principles and expertise in reconciliations , GST , TDS , and income tax regulations. The role demands a knack for automation using tools like Excel (VBA, macros, Power Query) , and proficiency in data analysis through SQL and Power BI . Roles and Responsibilities - Own Direct & Partnership Cost schedules: monthly prep + variance analysis Work with banks to analyze cost drivers & support negotiations Create P&L decks and extract insights for management Build automated templates & improve process turnarounds Maintain clean reconciliations and GL hygiene Ensure timely closure of open BS items Support Statutory audits and internal controls Identify areas for cost optimization and process improvement Handle ad-hoc strategic analysis and management reporting Qualifications Chartered Accountant (1–3 years PQE) Advanced Excel, Word, PowerPoint (bonus for automation/VBA) Strong written and verbal communication Fintech or fast-paced work environment is a plus Note - You can share your CV to nidhi.chawda@razorpay.com with your CTC, ECTC, NP and current location. Show more Show less

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role As a lead you will be responsible for developing, implementing and maintaining policies and procedures on application support services. Managing a team to ensure that all support or service requests are dealt with according to the agreed procedures. Communicates and negotiates with stakeholders and external parties on application support related matters. Roles And Responsibilities Work directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices. Addressing technical queries on APIs, and Plugins and complete Razorpay product suite. Responsible for following the escalation matrix and engagement of stakeholders, communicating technical issues to merchants and internal departments. Analyze incident trends based on data analysis on past incidents and chalk out action items to reduce service volume and increase availability of the applications. Apply negotiation styles accordingly when managing both internal & external stakeholders. Responsible for ensuring the team OKRs in green state by tracking it on a daily basis. Communicate the application support policies, procedures and SLA to the relevant stakeholders and ensure the guidelines are followed across enterprises. Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages. Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers. Ensure the Customer Satisfaction is green and meets the organization targets. Mandatory Qualification At least 4-6 years of experience as Application Support Lead/Manager. Experience working with the Payment Industry is a plus. Strong knowledge of Microsoft Excel, PowerPoint and Data Management Systems is essential with a high degree of self-motivation and can-do demeanor. Ability to gain valuable insights through the strong data/information literacy skill, perform root cause analysis & problem solving. Must possess technical, analytical, presentation skills with ability to translate findings into business reports and presentation. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less

The Role - We are seeking a proactive Assistant Manager - Core Finance ( Direct Cost ) with a strong foundation in accounting principles and expertise in reconciliations , GST , TDS , and income tax regulations. The role demands a knack for automation using tools like Excel (VBA, macros, Power Query) , and proficiency in data analysis through SQL and Power BI . Roles and Responsibilities - Own Direct & Partnership Cost schedules: monthly prep + variance analysis Work with banks to analyze cost drivers & support negotiations Create P&L decks and extract insights for management Build automated templates & improve process turnarounds Maintain clean reconciliations and GL hygiene Ensure timely closure of open BS items Support Statutory audits and internal controls Identify areas for cost optimization and process improvement Handle ad-hoc strategic analysis and management reporting Qualifications Chartered Accountant (1-3 years PQE) Advanced Excel, Word, PowerPoint (bonus for automation/VBA) Strong written and verbal communication Fintech or fast-paced work environment is a plus

Razorpay is looking for a Senior Technical Program Manager (Sr TPM) to join our engineering team. At Razorpay, The Sr TPM is a highly diversified critical role. It includes initiating, planning, and executing intermediate to large scale, cross-functional, and company-wide programs. The Sr TPM will be responsible for the strategies, processes, tools, & techniques to lead engineering product development programs across Razorpay products. As a Sr TPM, you will independently lead cross-organization programs, influencing the roadmap priorities and technical direction across teams. You will work with stakeholders across the organization and own the communication of all aspects of the program including surfacing risks and progress towards the goal. You will guide the team towards technical solutions and make trade-off decisions. You will drive program management best practices across the organization and mentor others to effectively deliver their programs. Roles and Responsibilities: Lead program definition, planning, and execution of assigned Program(s), which constitute multiple projects, ensuring critical success factors are defined and monitored and the tech objectives are achieved. Drive program definition and scoping, own the program plan and the deliverables required for the program s success. Develop and manage an integrated program schedule and monitor and report on progress Present Program(s) status on a regular basis to stakeholders and senior executives. At the heart of this role is delivery. You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment. Be responsible for making project decisions, and achieving tactical goals while retaining a strategic focus. Prioritize projects, leveraging data to drive decisions. Define, refine and continuous improvement of processes and practices to drive efficiency and scale. Establish excellent working relations with all internal and external partners with an emphasis on removing roadblocks to program success. Qualifications: Total 8+ years with 4+ years in a technical role and 4+ working as a project manager or program manager in software or related industry. A bachelors Degree or equivalent in Engineering, or a related field. PGDM/ MBA would be a big plus. Strong verbal & written communication and presentation skills with a high degree of comfort speaking with executives, product & technical leaders, external partners, and developers. Demonstrated ability to adapt to new environments, new technologies and learn quickly. Possess an in-depth technical understanding of agile software development lifecycle. Ability to traverse both vertically and horizontally in a large organization. Extensive experience defining programs and implementing them across a team focused on delivering outcomes that meet rapidly evolving customer needs. Proven ability to bring clarity to ambiguous situations. Ability to handle multiple competing priorities in a fast-paced environment. Ability to interact with diverse technical and non-technical groups, spanning all organizational levels. Knowledge of project management elements, life cycles, tools, and reporting.

About the Role: We are seeking a detail-oriented and organized Accounts Payable Individual to play a crucial role in managing our financial obligations and ensuring the efficiency of our accounts payable processes. You will be responsible for maintaining accurate records, processing payments, and contributing to the overall smooth operation of our finance department, with a focus on utilizing SAP and applying basic accounting principles. Objectives of this Role: Accurately manage and maintain accounts payable records, ensuring timely and accurate processing of invoices and payments. Efficiently utilize SAP to process vendor invoices, generate reports, and reconcile accounts payable data. Contribute to the streamlining of the accounts payable process by identifying inefficiencies and suggesting improvements. Ensure compliance with national and local financial requirements while exercising integrity and confidentiality in financial reporting related to accounts payable. Support the broader accounting and finance team with various tasks, leveraging basic accounting knowledge. Responsibilities: Maintain up-to-date accounts payable records, ensuring accurate aging, application of credits, and resolution of discrepancies. Process vendor invoices accurately and efficiently within SAP, including data entry, coding, and routing for approval. Generate and analyze accounts payable reports from SAP to provide insights into outstanding obligations and payment trends. Perform regular reconciliation of vendor statements with our accounts payable ledger in SAP to identify and resolve any discrepancies. Assist in the preparation of payment runs and ensure the timely disbursement of funds to vendors. Identify and communicate potential areas for process improvement within the accounts payable cycle. Support the implementation of any changes or updates to the accounts payable process within SAP. Maintain organized documentation related to accounts payable transactions in accordance with company policy. Assist with month-end and year-end closing activities related to accounts payable. Support other accounting and finance team members as needed, utilizing basic accounting principles. Required Skills and Qualifications: Understanding of basic principles of finance and accounting, specifically related to accounts payable. Proven proficiency with SAP for accounts payable processing, reporting, and reconciliation. Strong attention to detail and accuracy in data entry and record-keeping. Superb time management and organizational skills to manage deadlines effectively. Proficiency with basic office software (e.g., Google Drive, Microsoft Office Suite). Ability to maintain company and vendor confidentiality. Preferred Skills and Qualifications: Associate s degree or equivalent with 2-3 years of experience in accounts payable. Experience in identifying and driving process improvements within accounts payable. Familiarity with other accounting ERP systems (e.g., Tally) is a plus.

Identify and Prioritize Partnerships with CAs: Research and analyze potential CAs as partners for RazorpayX's payroll and banking products. Develop a comprehensive understanding of the CA alliances landscape in the fintech industry. Build and Nurture Relationships: Establish and maintain strong relationships with prospective CA partners by driving the team on strong engagement and relationships Negotiate Partnership Agreements: Lead negotiations to finalize partnership agreements, ensuring that terms and conditions align with RazorpayX's business objectives and deliver mutual value. Onboard and Enable Partners: Guide the team to effectively try new strategies to reach out and onboard more CA partners & provide necessary training and resources to facilitate their integration with RazorpayX products. Data Analysis and Reporting: Monitor partnership performance and KPIs. Prepare regular reports to track the effectiveness of partnerships and make data-driven decisions for continuous improvement. Team management: Ensure that both the CA hunting and farming teams are set up to scale and expand their CA charters across all of RazorpayX products Mandatory qualifications: Bachelor's degree in Business, Sales, Marketing, or a related field. MBA preferred At least 2 years of experience in partnerships roles, especially in working with Chartered accountants as channel partners. Experience in building partnerships for SAAS products is preferred Proven track record of successfully identifying, negotiating, and managing partnerships. Strong understanding of fintech products, payments, and banking services. Excellent communication and presentation skills. Data-driven mindset with the ability to analyze and interpret partnership performance metrics. Exceptional negotiation and relationship-building skills. Self-driven and motivated with a proactive approach to problem-solving. Team player with the ability to collaborate effectively with cross-functional teams. Prior experience in a startup or fast-paced environment is a plus.

The Role: An Engineering Manager at Razorpay comes with considerable engineering management experience and proven leadership skills. You are expected to work on multiple projects at the same time, and also build and manage teams of engineers, possibly with a diverse set of tech skills. You may also be required to manage first-line managers. You will formulate and execute strategies, and coordinate with other managers. Your responsibilities mainly include people management, delivery management, and overseeing all the activities related to each project. Roles and Responsibilities: We believe in Impact creation at scale, so it is imperative for an Engineering Manager. Ability to attract and hire top-notch Engineering talent for the organization. Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organization in executing initiatives in an agile way. Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems. Help implement effective engineering processes and champion their adoption. Has the technical capacity and capability to partner with tech leads and architects in problem-solving. Mentor the professional development of each direct report through personal and performance management. Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition. Effective at influencing a culture of engineering craftsmanship and excellence. Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements. Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders. Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture. Mandatory Qualifications: Total of 7+ years experience, 5+ years of experience in very large-scale applications, and 3+ years experience in actual people management. Strong problem-solving skills, data structures, and algorithms. Experience with distributed systems handling large amounts of data. Excellent coding skills in one of the languages PHP/Python/C++/Java. Very good understanding of Web Technologies. Very good understanding of any RDBMS and/or messaging. Show more Show less

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role Razorpay Cross Border Team is looking for a professional who can sustain and nurture solid relationships with key clients, drive growth & product usage in the enterprise ecosystem.The person would be responsible for communicating with customers, understanding their needs, ensuring a smooth sales process and be tasked with enabling accounts in the enterprise segment to adopt Razorpay's cross border payments stack that is reimagining global money movement needs for businesses in the country. Roles And Responsibilities You will be primarily responsible for managing the existing products wallet share and net revenue within the portfolio, and also developing and closing new business prospects within the portfolio. Develop product expertise to ensure smooth sales. Drive the development of the sales pipeline within the overall portfolio aggressively through prospecting and doing sales pitches. Be the customer's voice, clearly communicating requirements and feedback to other departments such as banking, product development and account management. Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota. Conducting business reviews to ensure clients are satisfied with their products and services. Attending meetings with clients inside and outside their offices to build better relationships with them. Achieving client relationship targets and KPI’s as set by the team lead. Liaising with internal departments to ensure client needs are fulfilled effectively. Escalating and resolving areas of concern as raised by clients. Updating the CRM for any change with regard to a client. Mandatory Qualifications Overall 5-7+ of relevant experience in Key Account Management/Sales in B2B space. Knowledge of best customer service practices. Strong interpersonal skills and an ability to build rapport with customers. High action for bias and ability to work with multiple stakeholders in parallel Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less