Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.
Bengaluru
INR 32.5 - 37.5 Lacs P.A.
Work from Office
Full Time
Razorpay is looking for a Technical Program Manager (TPM) to join our central program management team. At Razorpay, the TPM is a highly diversified and critical role. It includes initiating, defining, planning, and executing intermediate to large scale, cross-functional programs company-wide programs. The TPM will be responsible for the strategies, processes, tools, & techniques to drive product development programs across Razorpay products. As a TPM, you will independently drive programs, influencing the roadmap priorities and technical direction across teams. You will work with stakeholders across the organization and own the communication on all aspects of the program, including surfacing risks and reporting on the progress towards the program goals. You will guide the team towards technical solutions and make trade-off decisions. You will drive program management best practices across the organization and mentor others to effectively deliver their programs. Roles and Responsibilities: Lead planning, dependency resolution and execution of assigned program(s), which constitute multiple projects, and ensuring critical success factors are defined and monitored and the objectives are achieved. Drive program definition and scoping, own the program plan and the deliverables required for the program s success. Develop and manage an integrated program schedule, and monitor and report on progress. Present program(s) status on a regular basis to stakeholders and senior executives. At the heart of this role is delivery. You will be a problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through alignment, consensus and sound judgment. Be responsible for making decisions, and achieving tactical goals while retaining a strategic focus. Prioritize projects, leveraging data to drive decisions. Define, refine, and continuously improve processes and practices to drive efficiency and scale. Establish excellent working relations with all internal and external partners, with an emphasis on removing roadblocks to program success. Mandatory Qualifications: Total 6+ years, with 4+ years in a technical role and 2+ years working as a project manager or program manager in software or related industries. A Bachelor s Degree or equivalent in Engineering, or a related field. PGDM/ MBA would be a big plus. Strong verbal & written communication and presentation skills with a high degree of comfort speaking with executives, product and technical leaders, external partners, and developers. Demonstrated ability to adapt to new environments and new technologies and learn quickly. Possess an in-depth technical understanding of the agile software development lifecycle. Ability to traverse both vertically and horizontally in a large organization. Extensive experience defining programs and implementing them across a team focused on delivering outcomes that meet rapidly evolving customer needs. Proven ability to bring clarity to ambiguous situations. Ability to handle multiple competing priorities in a fast-paced environment. Ability to interact with diverse technical and non-technical groups, spanning all organizational levels. Knowledge of project management elements, life cycles, tools, and reporting. Location: Bengaluru, India
Bengaluru, Karnataka
Not disclosed
On-site
Not specified
New Compliance Engineer Bangalore Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role: A Compliance Engineer will contribute to the Plan, complete, report, and manage, program, follow-up, and ad-hoc internal audits for all areas of the business making recommendations and suggestions to staff, process owners, and the board of directors wherever applicable. Create, define and improvise processes and procedures as per industry standards and audit requirement Roles and Responsibilities: Develop, implement and maintain internal audit policies and procedures in accordance with local regulations, legal requirements, PCI DSS and ISO 27001, and any other standard that the company opts to follow. Assist compliance manager to administer all processes and procedures and ensure working within the regulatory framework and develop and implement all policies and recommend ways to minimize risk. Keep current with legal and regulatory information relative to business operations Audit and monitor data, systems, and processes for compliance to policies and laws Contribute to planning and executing information security awareness programs Prepare for and participate in process-led internal, and external vendor audits, at planned intervals and to provide suitable reporting on whether the management systems conform to Legal and regulatory requirements Our own quality and information security management system requirements. The requirements of PCI-DSS Level 1, ISO 27001:2013 and GDPR: Follow up constantly with internal stakeholders in gathering required evidence and organize them in a folder structure at the defined location Identify if the management systems are effectively implemented and maintained Plan and complete ad-hoc audits as required (Vendor Audits). Produce reports for all audits undertaken identifying: Audit criteria and scope Deficiencies and non-conformities Corrective action required (after agreement with process owner) Those responsible Achievable target dates for follow-up audits Update and record the standard specific clauses and controls covered, post audit Monitor progress on corrective actions to ensure they are concluded without undue delay Assist in the preparation of new documented information as well as updates to current ones. Comply with legal and regulatory, contractual and business requirements Mandatory Qualifications: ISO 27001:2013 Internal Auditor (Good to have) Good understanding of the International Standards Basic technical understanding of information security concepts 3-5 years of experience in compliance-related activities Good interpersonal skills Familiar with industry standards such as ITIL, PCI DSS, ISO 27001 Self-starter and willing to roll up the sleeves and work with the team Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). Product Operations Specialist (POS) is expected to build a deep understanding of Merchant onboarding, terminal enablement, testing, root cause analysis, etc. Coordinate with the relevant internal team to make sure that customers are able to get onboard. Understand what are the rules/configs required in order to enable the customer. Be the gatekeeper to validate, enable and maintain configurations on checklists. Work closely with customers and help them go live. This will also require helping them coordinate with the external aggregators. Testing basic test suite manually in absence of automated testing to verify that sanity testing is achieved. Should be able to come up with the first level of root cause analysis if there is any delay or issue because of mistakes in merchant onboarding. Coordinate internally and with the customers to provide BAU support. Identify operational tasks that can be automated and collaborate with the Product team to get the same automated. Support the Product Manager and Product Marketing Manager team in owning the GTM for the products. POS must be able to support other Operations teams with any related operations Collaborate with Operations, Support, and Integrations teams to resolve day-to-day issues w.r.t merchant onboarding and providing Product clarifications You will be a good fit for this role if: You are comfortable working hands-on in a fast-paced start-up environment and come with a self-starter mindset You have good communication skills and enjoy liaising and working with multiple stakeholders You are good at problem-solving and are detail-oriented You are entrepreneurial and a hustler You are data-driven and have decent analytical skills You are willing to understand technical aspects relevant to the sub-group domain. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Title: SecOps Security Engineer The Role: We are seeking a motivated Security Engineer to join our dynamic team. The selected candidate will be instrumental in triaging alerts, managing security incidents, scripting to automate security use cases, incident management, and threat intelligence. A strong understanding of AWS and Kubernetes security is critical, with familiarity with AWS security tools such as GuardDuty and CloudTrail. Roles/Responsibilities: Monitor and respond to security alerts, and analyze their potential impacts on the system. Act as a primary responder during security incidents, working closely with other teams to mitigate risks and minimize damage. Write and implement scripts to automate security tasks and improve operational efficiency. Manage end-to-end security incidents to ensure a timely resolution and minimize impact. Conduct threat intelligence research to stay abreast of the latest cyber threats and share knowledge to enhance defensive strategies. Develop and maintain detailed documentation for security incidents and operational procedures. Collaborate with different teams in the organization to enhance security policies and procedures. Utilize AWS security tools such as GuardDuty and CloudTrail, and ensure secure deployment of Kubernetes. Requirements: 1-3 years of experience Bachelors degree in Computer Science, Cybersecurity, or a related field. Proficient in AWS and Kubernetes security, along with experience in using AWS security tools such as GuardDuty and CloudTrail. Proficiency in scripting languages like Python, Bash, or PowerShell. Experience in security incident response and management, and security alert management. Familiarity with threat intelligence methodologies and sources. Excellent problem-solving skills and ability to work under pressure. Strong communication skills for effective collaboration with team members and other departments. Familiarity with cloud and container security best practices.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role Razorpay’s partnership team is responsible for seeking and exploring new opportunities with Channel partners. Equipped with your business acumen and extensive product knowledge, you will be on the front line of interacting with our key Technology partners, and helping them find ways to grow using Razorpay's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help grow the enterprise business. As an Associate Manager for Partnership, you will foster and manage relationships with some of the biggest tech companies in India. You will own C-level relationships with key partners and grow them to their potential. You will work on cutting edge payments products that deliver processing solutions for our merchants. You will also create large, consistent business growth streams for Razorpay by unlocking great value for merchants. Roles And Responsibilities Account Planning and Execution: Develop account plans for assigned partner portfolio, outlining objectives, strategies, and tactics to drive retention and growth. Execute account plans effectively, ensuring alignment with partner goals and company objectives Retention Strategy Development: Develop and execute strategies to retain and grow the assigned portfolio. This involves analyzing partner needs, identifying retention risks, and implementing targeted initiatives to mitigate churn Partner training and education Partner Performance Monitoring and Reporting Develop an in-depth knowledge of Razorpay core products via successful completion of required sales Training program, and utilize this knowledge to successfully lead the assigned retention/farming portfolio Relationship Management- Representing Razorpay at conferences and networking events Domestic travel - up to 25% Work effectively with internal support departments (Sales, Marketing and Product Development) to develop effective sales strategies that promote sales to new and existing customers Continuously research and remain knowledgeable of industry trends and competition Mandatory Qualification Experience of 2-4 years in sales roles preferably within the payments industry and worked as an individual contributor Proven sales experience in specified territories and verticals Able to drive customer centricity Quick learner, adaptable to changing business needs The role involves domestic traveling and hence candidates need to be prepared for the same Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less
Bengaluru
INR 13.0 - 17.0 Lacs P.A.
Work from Office
Full Time
The Role The Staff Analyst role is a senior individual contributor position that emphasizes strategic impact, advanced analytical rigor, and cross-functional collaboration. You will focus on product analytics, taking ownership of high-impact projects, mentoring other team members, and contributing to the organization s strategic goals through actionable insights and innovative analytics solutions. This role combines hands-on data work with thought leadership, leveraging advanced analytics techniques, structured problem-solving, and storytelling to guide product decisions and strategy. Key Responsibilities Strategic Analytics Leadership Lead the definition of structured, scalable methodologies to solve high-ambiguity, open-ended product and business problems. Identify and prioritize analytics opportunities to enhance product performance, customer satisfaction, and business growth. Develop long-term strategic plans and next-big-bet ideas for product enhancements, aligned with organizational goals. Advanced Data Analytics Conduct end-to-end analyses, from data extraction to insights presentation, using advanced statistical methods and machine learning techniques as needed. Establish robust frameworks for experimentation and impact assessment of product changes, ensuring statistical rigor and actionable recommendations. Develop dynamic and modularized data solutions, including advanced dashboards, to improve visibility and decision-making across teams. Product Collaboration Partner closely with product managers to define success metrics, instrument new features, and evaluate product performance post-launch. Influence key decisions by effectively integrating analytics into the product lifecycle, from ideation to feature optimization and data products integration. Promote and uphold best practices in instrumentation, experimentation, and impact evaluation within the team and across the organization. Mentorship and Influence Mentor and coach junior analysts, fostering a culture of continuous learning and excellence in analytics. Guide teams on advanced technical skills, including SQL optimization, Python-based data manipulation, and innovative statistical/machine learning approaches. Advocate for and implement analytics innovations, fostering a self-serve analytics culture and enhancing team productivity. Stakeholder Engagement Communicate compelling narratives from complex data insights to senior stakeholders, influencing strategic decision-making and ensuring alignment with organizational goals. Act as a trusted advisor to business and product leaders, abstracting complex challenges into actionable insights and driving stakeholder confidence. Required Qualifications Education: Bachelor s/Master s degree in Engineering, Economics, Statistics, Mathematics, Computer Science, or a related quantitative field. Experience: 7+ years of hands-on experience in analytics, with a proven track record in solving high-impact business problems in consumer tech or fintech. Technical Proficiency: Advanced SQL skills for large-scale data manipulation. Proficiency in Python for data analysis, automation, and machine learning. Expertise in data visualization tools such as Tableau, Looker, or Power BI. Strong understanding of statistical concepts, A/B testing, and causal inference. Familiarity with core concepts such as supervised and unsupervised learning, feature engineering, model evaluation metrics, and model deployment. Experience implementing models such as regression, classification, clustering, and tree-based algorithms Knowledge of best practices for scaling and integrating ML solutions into production environments in collaboration with engineering/data science teams. Knowledge of data pipeline architecture and experience with tools like Airflow or similar DAG orchestration frameworks. Business Acumen: Deep understanding of product lifecycle, KPIs, and business strategy in consumer tech or fintech contexts. Experience leading cross-functional projects with significant organizational impact.
Bengaluru
INR 13.0 - 15.0 Lacs P.A.
Work from Office
Full Time
The Role: A Compliance Engineer will contribute to the Plan, complete, report, and manage, program, follow-up, and ad-hoc internal audits for all areas of the business making recommendations and suggestions to staff, process owners, and the board of directors wherever applicable. Create, define and improvise processes and procedures as per industry standards and audit requirement Roles and Responsibilities: Develop, implement and maintain internal audit policies and procedures in accordance with local regulations, legal requirements, PCI DSS and ISO 27001, and any other standard that the company opts to follow. Assist compliance manager to administer all processes and procedures and ensure working within the regulatory framework and develop and implement all policies and recommend ways to minimize risk. Keep current with legal and regulatory information relative to business operations Audit and monitor data, systems, and processes for compliance to policies and laws Contribute to planning and executing information security awareness programs Prepare for and participate in process-led internal, and external vendor audits, at planned intervals and to provide suitable reporting on whether the management systems conform to Legal and regulatory requirements Our own quality and information security management system requirements. The requirements of PCI-DSS Level 1, ISO 27001:2013 and GDPR: Follow up constantly with internal stakeholders in gathering required evidence and organize them in a folder structure at the defined location Identify if the management systems are effectively implemented and maintained Plan and complete ad-hoc audits as required (Vendor Audits). Produce reports for all audits undertaken identifying: Audit criteria and scope Deficiencies and non-conformities Corrective action required (after agreement with process owner) Those responsible Achievable target dates for follow-up audits Update and record the standard specific clauses and controls covered, post audit Monitor progress on corrective actions to ensure they are concluded without undue delay Assist in the preparation of new documented information as well as updates to current ones. Comply with legal and regulatory, contractual and business requirements Mandatory Qualifications: ISO 27001:2013 Internal Auditor (Good to have) Good understanding of the International Standards Basic technical understanding of information security concepts 3-5 years of experience in compliance-related activities Good interpersonal skills Familiar with industry standards such as ITIL, PCI DSS, ISO 27001 Self-starter and willing to roll up the sleeves and work with the team
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). Roles And Responsibilities - Experience in managing and working with bigger team Excellent analytical skills, motivated, hardworking, and self-driven leader Ability to interact with stakeholders internal and external is essential Explore automation on all the areas worked. Understand the unit economics of the business and provide insights Month close reporting of Revenue, handling revenue assurance function. Review of monthly P&L – review decks, strong variance analysis capabilities Drive Monthly Balance Sheet closing and consolidation. Knowledge of direct and indirect taxation Proficiency and knowledge in Tier 1 ERP tools Assist with process implementations, preparation, and adherence to key control activities. Timely closure of audits relating to areas handled. To work closely with various stakeholders and business partners Assist in the delivery of high-quality Ability to work in high tech environment Independent decision making Very high standards of integrity and work ethics Mandatory Qualifications - Bachelor’s degree in commerce, Finance, or related fields; additional qualifications in project management or business management are advantageous 7+years of working experience in the field of Accounts Receivable. Similar working experience in a Payment gateway/aggregator is a plus. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role Analytics Specialist will work with the central analytics team at Razorpay. This will give you an opportunity to work in a fast-paced environment aimed at creating a very high impact and to work with a diverse team of smart and hardworking professionals from various backgrounds. Some of the responsibilities include working with large, complex data sets, developing strong business and product understanding and closely being involved in the product life cycle. Roles And Responsibilities You will work with large, complex data sets to solve open-ended, high impact business problems using data mining, experimentation, statistical analysis and related techniques, machine learning as needed You would have/develop a strong understanding of the business & product and conduct analysis to derive insights, develop hypothesis and validate with sound rigorous methodologies or formulate the problems for modeling with ML You would apply excellent problem solving skills and independently scope, deconstruct and formulate solutions from first-principles that bring outside-in and state of the art view You would be closely involved with the product life cycle working on ideation, reviewing Product Requirement Documents, defining success criteria, instrumenting for product features, Impact assessment and identifying and recommending improvements to further enhance the Product features You would expedite root cause analyses/insight generation against a given recurring use case through automation/self-serve platforms You will develop compelling stories with business insights, focusing on strategic goals of the organization You will work with Business, Product and Data engineering teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness Mandatory Qualifications Bachelor's/Master’s degree in Engineering, Economics, Finance, Mathematics, Statistics, Business Administration or a related quantitative field 1-3 years of high quality hands-on experience in analytics and data science Hands on experience in SQL and Python Define the business and product metrics to be evaluated, work with engg on data instrumentation, create and automate self-serve dashboards to present to relevant stakeholders leveraging tools such as Tableau, Qlikview, Looker etc. Ability to structure and analyze data leveraging techniques like EDA, Cohort analysis, Funnel analysis and transform them into understandable and actionable recommendations and then communicate them effectively across the organization. Hands on experience in working with large scale structured, semi structured and unstructured data and various approach to preprocess/cleanse data, dimensionality reduction Work experience in Consumer-tech organisations would be a plus Developed a clear understanding of the qualitative and quantitative aspects of the product/strategic initiative and leverage it to identify and act upon existing Gaps and Opportunities Working Knowledge of A/B testing, Significance testing, supervised and unsupervised ML, Web Analytics and Statistical Learning Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role The Sales Process and Excellence role is a critical position within the sales organization, responsible for ensuring the efficiency, effectiveness, and optimization of sales processes and activities. This role focuses on driving sales productivity, streamlining workflows, and enhancing overall sales performance to achieve revenue targets and business objectives. Roles And Responsibilities Sales Process Optimization: Analyze existing sales processes and identify areas for improvement. Design and implement streamlined sales processes to maximize efficiency and effectiveness. Develop and document standard operating procedures (SOPs) for sales activities. Identify and implement automation and technology solutions to enhance sales processes. Sales Performance Measurement and Analysis: Define key performance indicators (KPIs) for the sales team. Monitor and analyze sales performance data to identify trends, patterns, and areas for improvement. Generate regular reports and dashboards to track sales performance against targets. Provide insights and recommendations to sales leadership based on data analysis. Sales Training and Enablement: Collaborate with sales management to identify training needs and develop training programs. Create and deliver training materials and workshops to enhance sales skills and product knowledge. Support the onboarding of new sales representatives by providing training and resources. Develop and maintain a sales knowledge base/repository for easy access to sales-related information Sales Tools and Technology Management: Evaluate, select, and implement sales tools and technologies to support the sales process. Train sales team members on the effective use of sales tools and technologies. Serve as the primary point of contact for sales technology-related inquiries and issues. Stay up-to-date with emerging sales technologies and make recommendations for adoption. Sales Collaboration and Communication: Foster effective collaboration between sales and other departments (e.g., marketing, customer service). Facilitate communication and information sharing within the sales team. Promote a culture of knowledge sharing and best practice sharing among sales professionals. Act as a liaison between sales and other teams to address cross-functional challenges. Mandatory Qualifications Proven work experience as a Sales training specialist (Min. 5 Years) Experience developing training materialsStrong organizational and team management skills Excellent communication and presentation skills Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). The Role A Senior Software Development Engineer at Razorpay is well-grounded - smart, quality focussed, product thinker, business conscious - not mere coders, of course, with very good technical context and experience to write and build quality software. Engineering creates a significant impact across different areas, considering the scale of our software product outreach. You’re also expected to influence the culture of the company and help shape it in the right way. Roles And Responsibilities Be involved and drive product & design discussions. Help us scale our payment infrastructure to get every Indian to pay online. Help us make decisions to shape our REST APIs for developers worldwide. Contribute to open source as we set the standards for mobile payments. Be involved and drive product & design discussions. And, most importantly, brainstorm and create new directions that Razorpay can take in our quest to make online payments easy and accessible to all. Mandatory Qualifications 3+ years of experience in Technology. A strong product design sense. Good experience in working with any of the programming languages like PHP, Python, Django, Golang, Java, C++ Understand end-user requirements, formulate use cases and come up with effective solutions. Good understanding of REST APIs and the web in general. Ability to build a feature from scratch & drive it to completion. A willingness to learn new technology, whatever lets you deliver the best product. Have a few weekend side projects up on GitHub. Have contributed to an open-source project. Have worked at a product company. Have a working knowledge of a backend programming language Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). Regional Manager - Strategic Enterprise Accounts About The Role The position is responsible for achieving sales and revenue targets for the entire suite of Offline (POS) payment acceptance solutions to large enterprises. The job entails end-to-end sales & account management and includes generating & leads, closing deals and developing relationships with existing & potential customers. About POS Razorpay POS, Razorpay’s comprehensive suite of point-of-sale-led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions. With over 500,000+ user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences. Formerly known as Ezetap, Razorpay POS emerged after Ezetap’s acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses. Roles And Responsibilities Achieve assigned sales & revenue targets. Identify potential clients (large enterprises) and generate leads in the designated territory or market segment. Establish contact with key decision-makers. Create & maintain a healthy sales pipeline. Pitch Razorpay POS solutions to key stakeholders.Conduct product demos, address queries and handle objections. Cross-sell & upsell solutions to existing clients to increase penetration & revenues. Develop & maintain strong relationships with key stakeholders at existing & potential clients. Keep an eye out for changes in the client organization that could have an impact on business. Collaborate with diverse internal teams for a seamless service delivery and resolution of client issues. Mandatory Qualifications Overall minimum 4+ years of experience, out of which at least 2 years in Enterprise sales. Experience in POS and/or PG solutions selling or in a related industry would be an added advantage. Proven record of exceeding sales targets. A Bachelor's Degree is a must. PG/MBA will be an added advantage. Ability to identify potential clients and generate leads on their own. Strong relationship building & networking skills. Excellent communication & presentation skills. Ability to identify and solve problems. High level of motivation and self-drive. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter Show more Show less
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