As a leading travel and holiday services company, Rayna Group Pvt Ltd specializes in offering tailor-made vacations across international destinations, with a strong commitment to transforming travel dreams into reality. We are currently looking for a dynamic and customer-focused Holiday Consultant (Sales) to join our team. In this role, your primary responsibility will be to engage with customers, understand their travel needs, customize travel packages accordingly, and achieve sales targets effectively. Key Responsibilities: - Engage with customers through various channels (walk-ins, calls, leads) to identify their holiday requirements. - Create personalized domestic and international holiday packages based on customer preferences. - Convert leads into confirmed sales, meeting monthly revenue targets. - Possess in-depth knowledge of destinations, hotels, and itineraries to provide accurate information to customers. - Collaborate with internal operations, suppliers, and partners to obtain quotations and make bookings. - Address customer queries, provide follow-up support, and ensure post-sale assistance. - Maintain accurate records in the CRM system, generate reports, and keep detailed client communication logs. Requirements: - Hold a Bachelor's degree in Travel & Tourism, Business, or a related field. - Have 1-6 years of experience in travel sales or consulting. - Exhibit excellent communication and interpersonal skills. - Familiarity with GDS, booking platforms, and Microsoft Office tools is advantageous. - Demonstrate a strong sales drive and target-oriented approach. - Showcase a genuine passion for travel and assisting others in planning memorable experiences. What We Offer: - Competitive base salary with attractive sales incentives. - Opportunities for professional growth within a dynamic travel environment. - Enjoy a friendly and team-oriented work culture. This is a full-time position with benefits including health insurance, leave encashment, paid sick time, and Provident Fund. The work schedule is during day shifts at the designated in-person work location.,
Rayna Tours is looking for a hands-on Marketing Specialist who lives and breathes performance. You’ll plan, launch, and optimize paid campaigns across Google/Meta/TikTok, build high-converting landing pages, and run lifecycle programs (Email & WhatsApp) that move leads from click → booking. You’ll partner closely with Sales to improve lead quality, routing, and conversion. Key Responsibilities 1) Paid & Performance Marketing Own full-funnel campaigns across Google Ads (Search, PMax, Display, YouTube) , Meta , TikTok , and relevant travel affiliates/OTAs. Build account structures, keyword strategies, negatives, audiences, and bid/budget plans by market (UAE + international). Set up UTM governance, conversion tracking via GA4 + GTM , and offline conversions/CRM feedback loops. Run continuous A/B tests (ad copy, creatives, landing pages, audiences, bidding) and drive CRO on-site. Create and manage landing pages (Webflow/WordPress/Elementor or similar); ensure speed, mobile UX, and SEO hygiene. Report weekly on ROAS, CAC/CPL/CPA, CVR, CTR, Impression Share , and channel-wise contribution to bookings. 2) Email & WhatsApp Marketing + Sales Coordination Plan, build, and send Email & WhatsApp journeys (welcome, browse abandon, cart/lead nurture, re-engagement, post-booking upsell). Segment audiences by intent, nationality, destination interest, and lifecycle stage; personalize offers. Improve deliverability and opt-ins; manage templates, sender IDs, and compliance (opt-in/opt-out, data privacy). Work with Sales/Contact Center to refine lead routing, SLA, scoring, and feedback on lead quality by campaign. Create campaign assets (briefs, short-form copy, basic visuals) with designers/creators; maintain brand consistency. Skills & Qualifications: - · Proven track record running performance campaigns at scale (preferably travel/e-commerce/hospitality). · Strong hands-on with Google Ads, Meta Ads, TikTok Ads, GA4, GTM, Looker Studio (dashboards), and basic Excel/Sheets . · Experience with email/CRM and WhatsApp platforms (e.g., HubSpot, Mailchimp/ MoEngage/ WebEngage, etc.) · Comfort with A/B testing & CRO tools (Google Optimize alternatives, VWO/Optimizely, Hotjar/Clarity). · Data-driven mindset; can translate insights into clear actions and forecasts. Bonus Points:- Experience in media buying across other channels. Understanding of marketing psychology and user behavior. Familiarity with the Travel industry. Job Type: Full-time Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person