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0.0 - 4.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Customer Sales Representative at Hapag-Lloyd, you will play a crucial role in ensuring the highest level of quality in customer interactions. Your primary focus will be on developing relationships with small to medium-sized customers, promoting all digital products offered by Hapag-Lloyd, and creating value for both the customers and the company. Your key responsibilities will include attending sales cases and closing them within the specified time frame in Sales Force, preparing for sales calls, conducting sales calls, reporting in Sales Force, and following up on customer inquiries. You will also be responsible for evaluating customer potential, engaging with Trade Management when nec...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As an Operations Specialist, you will be responsible for processing shipments and related activities for assigned accounts. Your daily interactions will involve clients, carriers, and potential clients. It is crucial that you proactively deliver high-quality client service, handle pressure and responsibilities efficiently in a fast-paced environment. The ideal candidate must possess strong client service skills and the ability to multitask effectively. Your key responsibilities will include preparing documentation such as dock receipts, bills of lading, and export declarations. You will file Shippers Export Declarations and track cargo movement to ensure timely delivery. Additionally, you wi...
Posted 1 month ago
6.0 - 10.0 years
1 - 4 Lacs
Navi Mumbai, Maharashtra, India
On-site
Description We are seeking an experienced Assistant Manager - Customer Service to join our team in the freight forwarding business. The ideal candidate will have a strong background in customer service with 5 to 8 years of experience, particularly in handling Ocean Import and Air Import products. This role is crucial in ensuring high levels of customer satisfaction, managing a team, resolving escalations, and driving process improvements. Responsibilities Oversee and manage the customer service team to ensure high-quality service delivery. Ensure timely and competitive rate quotations are provided to customers. Track shipments effectively and provide updates to customers as needed. Coordinat...
Posted 3 months ago
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