5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a member of the Support organization at Oracle, your primary focus will be to provide post-sales support and solutions to Oracle customers. You will serve as an advocate for customer needs by resolving post-sales non-technical inquiries through phone and electronic channels. Additionally, you will address technical questions related to the use of and troubleshooting for Electronic Support Services. Your role will involve being a key point of contact for customers, facilitating customer relationships with Support, and providing guidance to internal Oracle employees on various customer scenarios and escalated issues. Key Responsibilities: - Provide post-sales hardware support...

Posted 1 month ago

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Technical Analyst 3-Support Oracle

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a member of the Support organization at Oracle, you will be dedicated to delivering post-sales support and solutions to our valued customers. Your role will involve addressing post-sales non-technical customer inquiries through both phone and electronic channels, as well as handling technical questions related to the use of and troubleshooting for our Electronic Support Services. Acting as a key point of contact for customers, you will play a crucial role in fostering strong customer relationships with Support and offering guidance to internal Oracle employees on various customer scenarios and escalated issues. You should possess specific knowledge and experience in the following areas: -...

Posted 3 months ago

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