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1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Details: Job Description Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. Should have excellent written and verbal communication Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) Good troubleshooting skills on Windows/Linux OS Basic understanding on Networking and Network devices. Excellent understanding of Infrastructure/Application/Job monitoring Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) Administration of monitoring tools would be good to have skill Responsibilities: Provide L1+ support for team deliverables. Configuration, allocation, and management of centralized storage systems and other deployed storage solutions Help develop or engineer new solutions related to data storage and access Help setup of new storage technologies - tapeless, cloud storage etc. Be able to take care of most of P2/P3/P4 tasks and document the RCCA. Interacting with client over calls and provide details and reasoning of the deliverables. Troubleshooting experience and ability to fulfill L2 support Good knowledge on multiple Backup and Storage Systems like: Knowledge of Commvault, Rubrik, Veeam, r etc EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. Experience with monitoring and performance tuning of various storage systems Experience with capacity planning and storage allocation forecasting Experience in storage Operations management, backup systems, SAN, NAS, DR Working knowledge of systems from major data storage vendors and cloud services Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking Basic Scripting Good knowledge in Windows and Unix OS Working Knowledge of VMware/Hyper-V. Job Requirements Responsibilities: Provide L1+ support for team deliverables. Configuration, allocation, and management of centralized storage systems and other deployed storage solutions Help develop or engineer new solutions related to data storage and access Help setup of new storage technologies - tapeless, cloud storage etc. Be able to take care of most of P2/P3/P4 tasks and document the RCCA. Interacting with client over calls and provide details and reasoning of the deliverables. Troubleshooting experience and ability to fulfill L2 support Good knowledge on multiple Backup and Storage Systems like: Knowledge of Commvault, Rubrik, Veeam, r etc EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. Experience with monitoring and performance tuning of various storage systems Experience with capacity planning and storage allocation forecasting Experience in storage Operations management, backup systems, SAN, NAS, DR Working knowledge of systems from major data storage vendors and cloud services Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking Basic Scripting Good knowledge in Windows and Unix OS Working Knowledge of VMware/Hyper-V. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Open BMC Developer Lead the module design, development and implementation of software for board management controllers and orchestration software which will use the BMC to monitor and maintain a fleet of devices in tomorrows data center environment. Should be able to work independently on a set of modules. Analyze trade-offs in complex systems and recommend solutions. Do module planning and raise warnings to management about risks to projects Develops deployment strategies and plans. Analyze, design and develop tests and test-automation suites. Collaborate cross-functionally with customers, users, project managers and other Technical Knowledge: : Solid C, C++ programming skills. In-depth understanding of Linux kernel, device driver, IPC, U-boot. Familiarity with Linux application development. Knowledge of real time OS like ThreadX is a plus. Knowledge of BMC including IPMI, SDR, SEL, FRU records, SOL, IPMB, Side-band LAN, KCS and KVM. Knowledge of Redfish and other management protocols. Experience with board bringup. Working knowledge of BMC related Hardware such as ARM, BMC chip (AST 2500, AST2600, Pilot 4 etc.), HW-monitor and Super-IO, NC-SI NIC, phy. Working knowledge of common bus such as I2C, IPMB, PMBUS, SPI, LPC, UART, JTAG. Experience with OpenBMC is a plus. Experience with one or more of the following standards/technologies: SCSI, SES, RAID, SAS, SATA, SSD, SMART, PCI Express, HBA, network protocol TCP/UDP, etc is a plus. Experience with PSoC or MCU firmware development is a Education : Bachelor degree or consideration of an equivalent combination of education and experience. (ref:hirist.tech) Show more Show less
Posted 1 month ago
13.0 - 16.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Project Management Lead - C13 based in Mumbai India Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance: We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. The Vice President - Project Management Lead position is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. The Project Management Lead will deliver results through the management of professional team(s) and department(s). The majority of the role will encompass project and program management and delivery of assigned projects, initially focusing on leading out a key global, Citi-wide regulatory compliance program. The successful candidate will use their stakeholder management skills to develop strong relationships with regional and global Business and Operations stakeholders and effectively deliver programs/projects on time and within budget. This includes close partnership with colleagues and stakeholders in other areas, such as Finance, Technology, Operations and the Business. The successful candidate will also be managing resources to deliver on assigned projects and may also have some direct line management responsibilities. In this role, you’re expected to: Manages a large multi-faceted project/account/campaign or multiple projects at the same time. Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team. Organizes new challenges and drive business results. Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes. Drives end results of the project as a representative of the business. Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and requires basic commercial awareness. Assess the creation and signoff of project plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central project issue log. Manage and maintain the RAG and RAID for assigned projects Ensures all stakeholders are identified and included in scope definition activities and understand the project schedule and key milestones. Works with Project Sponsor to ensure business case cost benefit analysis is in line with business objectives. Escalates project risks to the Project Director, or Project Sponsor, when appropriate. Assesses project risk potentials and discover potential problems before they occur. Creates the project risk management plan. Works with procurement team to create, administer, track, and eventually close project contracts. Makes recommendations for training and development needs for assigned personnel. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions. Directs area supported through responsibility for delivery of end results and shared responsibility for budget management, accountable for resource planning. Ensures essential procedures are followed and contributes to defining standards. Applies a proactive approach in routinely tracking the project participant progress against project goals. Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled. Identifies and where required amends the approach to the context and constraints of each project. Constantly improving their own and their teams' skills through lessons-learned reviews at project completion. Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming. Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed. Promotes partner involvement through effectively communicating project status upward and to the Client. Applies lessons learned from recent projects to future projects. Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Owns all management reports on a given engagement. Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Drive the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with Citi project management governance. Support planning, directing and coordination of day-to-day activities of running a project or program including creation and maintenance of relevant program and project artefacts Contribute or lead the Steering Committee meetings and any other stakeholder meetings. Critical Competencies: Demonstrated capacity working in highly pressured & volatile environments. High proficiency in English with the ability to communicate clearly and concisely to senior management, including production and effective use of dashboard reports. Strong communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Hands-on experience on gathering requirements, documenting BRDs, performing Current-State-Analysis to defining Future-State. Ability to assess project risks and discover potential problems before they occur. Ability to resolve complex problems, where expertise is required to interpret against policies, guidelines or processes. Experience in interaction at Board/Executive management level of businesses. Experience of successful program/project delivery of finance/accounting/regulatory projects. Ability to develop project plans, manage individual deadlines and goals. Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required. As a successful candidate, you’d ideally have the following skills and exposure: 13-16 years of overall corporate experience, with 8-10 years of experience into Project and/or Program Management, ideally in banking or financial services. PMP or PRINCE2 certification is a must have. Six Sigma and/or Lean certification is a plus. Scrum Master certification strongly preferred. Prior work experience in US Tax Information Reporting preferred. Negotiation skills with external parties. Proficient in MS Office applications, MS Project, VISIO. Position is based in Mumbai; the candidate must be located in Mumbai. This is a hybrid role, expecting a minimum of 60% work from office (subject to change according to Citi India policies) and seeks flexibility to support APAC, EMEA and US hours as needed. Preferred work timings: 12:00 hours to 21:00 hours IST. Bachelor’s/University degree or equivalent experience, potentially Masters degree - preferably Engineering background. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei ------------------------------------------------------ Job Family Group: Project and Program Management ------------------------------------------------------ Job Family: Program Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Description Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This Job Requires You To Hit The Ground Running And Your Ability To Learn Quickly And Work On Disparate And Overlapping Tasks That Will Define Your Success. Some Of The Key Job Functions Of The Support Engineer Are Provide first level of support for handling Jiras, tickets, operational issues from production services Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. Work on maintenance driven coding projects, primarily in C++ and Python Read and understand complex application code and make code fixes to resolve support issues Develop tools and automate manual operational tasks and easy maintenance of our services. Build monitoring metrics dashboard, and report System health and Support status metrics. Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Key job responsibilities Some of the key job functions of the support engineer are: Provide first level of support for handling Jiras, tickets, operational issues from production services Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. Work on maintenance driven coding projects, primarily in C++ and Python Hands-on experience in Unix or any scripting language Read and understand complex application code and make code fixes to resolve support issues Develop tools and automate manual operational tasks and easy maintenance of our services. Build monitoring metrics dashboard, and report System health and Support status metrics. Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Basic Qualifications 2+ years of software development, or 4+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3004603 Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Description Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers! The Amazon Kindle Reader Support Engineering team provides production engineering support. It is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Java, C and C++ Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2849307 Show more Show less
Posted 1 month ago
8.0 - 10.0 years
0 Lacs
Hyderābād
On-site
Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of ServiceNow Lead In this role, you will: We are looking for an experienced ServiceNow Tech Lead to drive the design, and implementation of enterprise-grade ServiceNow solutions. The role requires hands-on technical expertise, leadership in delivery, and a strategic mindset to guide development teams and align with business and IT objectives. The frequency and sophistication of cybercrime continues to increase worldwide. Tackling this ever-present danger and protecting our customers and colleagues is a crucial priority at HSBC. Our dedicated, global cybersecurity teams provide 24/7x365 monitoring, detection, prevention, and response, giving our customers and colleagues our best possible protection. Service Management in Cybersecurity is to transform Cybersecurity into a robust service-led organisation delivering end-to-end services in an efficient and scalable way meeting fluctuating business demand Governance and Committee Memberships (membership of ExCos, Risk Management Meeting) Lead the end-to-end design and technical delivery of ServiceNow implementations across modules such as ITSM, GRC. Define and enforce coding standards, technical design patterns, and development best practices. Architect complex workflows, integrations, and customizations using Flow Designer, JavaScript, and REST/SOAP APIs. Provide technical oversight to a team of developers and ensure high-quality deliverables through reviews and mentorship. Translate business and functional requirements into robust technical solutions with scalability and maintainability in mind. Coordinate with stakeholders, architects, and project managers to ensure successful delivery. Participate in solution governance, security reviews, and compliance initiatives. Leadership & Teamwork Develop and communicate a clear vision for the Service Now Product / Services & work-flows that are aligned to the overall HSBC & Cybersecurity Service Management vision, values and goals, and inspires and engages people to create an inclusive, high performing, customer-centered culture. Requirements To be successful in this role, you should meet the following requirements: Excellent knowledge on Service Management Practices mainly request management, continual improvement etc Expert experience in Service Now Product / application development Demonstrated experience designing and implementing product strategy Demonstrated experience designing and developing process-based solutions Demonstrated experience building user case processes and workflows Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service, implementation in ServiceNow Development methodologies like SDLC, Safe AGILE, DevOps etc. Expert in operations management from design to implementation Create milestone/program plan, governance matrix, KPI dashboards, RAID logs. Effective monitoring & control of project progress, change control and metrices. Ensure comprehensive measure in place to achieve high quality deliverables by incorporating the industry best practices 8–10 years of hands-on experience in ServiceNow development and lead roles. Deep understanding of the ServiceNow platform including custom application development and system integrations. Proficient in scripting (JavaScript, Glide), integration technologies (REST/SOAP), and Flow Designer. Experience managing ServiceNow upgrades and lifecycle activities. ServiceNow certifications: CSA (mandatory), CAD, and at least one advanced domain certification (e.g., ITSM, GRC). Strong leadership, stakeholder communication, and team mentoring skills. Proven experience working in Agile/Scrum environments. Possess excellent functional knowledge Strong Core Java development experience ITIL Application & Infrastructure Architecture (design & development) understanding You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India
Posted 1 month ago
1.0 years
1 - 2 Lacs
Raipur
On-site
#Freepost Designation: Enterprise Support Engineer Experience: 1+ years of experience Location: Raipur Qualification: BCA, MCA, B.E, B. Tech, Diploma in IT Background Key Roles and Responsibilities: 1. Technical Expertise : Must possess relevant technical knowledge and experience across a wide range of enterprise and end-user products. 2. Comprehensive Skill Set : Proficiency required in handling various products including printers, laptops, desktops, servers, storage solutions, tape technologies, and networking devices. 3. Hardware Troubleshooting : Strong ability to diagnose and resolve hardware issues, including part identification and replacement. 4. System Configuration : Solid understanding of RAID levels and configurations, host mapping, firmware updates, and operating system installations. 5. Work Flexibility : Willingness to work in rotational shifts and provide on-site field support as needed. 6. Team Contribution : Open to taking on additional responsibilities as assigned by the team or management. 7. Mobility : Should be ready for relocation and available to work across PAN India locations. 8. Communication Skills : Excellent verbal and written communication in English, Hindi, and the local regional language. * Job Type: Full-time Work Location: In person
Posted 1 month ago
0 years
3 - 7 Lacs
Chennai
On-site
Role Title: Lead Consultant - SAC Location: Chennai We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world. AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology, has led the Board to approve a large-scale transformation programme – Axial. The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient. The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come. The Axial programme needs the best talent to work in it. Whether it’s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients. The SAC Functional Consultant owns the technical solution design for a specific business capability or part of a cross functional component. The role is a key position on the Axial Programme IT design team taking a central role in defining the global design template for AstraZeneca in line with our ambition of Fit to Standard using SAP best practice as far as possible. You will be a member of a wider Axial IT Design Team that will lead on defining the IT solution that will support our global standardised business processes. The Functional Consultant will be specifically aligned to a capability associated with one of the Enterprise Process Owner (EPO) domains or in some cases a cross-domain capability. During the global process design phase, you will own the solution design for your domain and act as the central point for defining the integrated solution for your capability, ensuring integration between business process definition, SAP solution definition and SAP data objects definition. In addition, you will be responsible for ensuring that the global standard solution is fully and accurately documented and tested according to project standards and will guide the core design through the required governance forums. You will work closely with IT Enterprise Business Partners, others Product Managers and experts across the design team to ensure that solutions are effectively integrated into a wider AstraZeneca global standard design. This will also include working with SMEs from our external partners to ensure that the AZ solution adopts standard and leading-edge technology in fulfilling business capabilities and outcomes. As the project moves to the deployment phase you will continue to play a pivotal role in ensuring that the localisation requirements of individual operating units are properly represented in the solution, whilst retaining the integrity of a fit to standard best practice template. You will also support the deployment teams with deploying the business change journey and ensuring successful migration and cutover to the standard design for each entity. You will be a key participant in hypercare management, ensuring that any issues related to your capability are resolved in a timely and effective way. In the role of Functional Consultant, you will apply extensive knowledge of SAP best practices to enable core business capability and a standard global template for your respective domain. With awareness of the core end to end process streams across all Finance; eg R2R, P2P, OD2C etc… In addition to this core SAP focused process awareness, exposure to a wider gambit of planning tools will be critical in ensuring feature parity and capability when designing your specific outputs. It is required for the role to support and drive the planning design across finance with links to multiple separate third-party systems and suggest the most appropriate point to separate these platforms. What you’ll do Lead the IT solution that underpins the global standard process design for your capability / lead area including any integrations. Accountable for matching the system design, adopting best practice, to the business capability requirements in your domain/area. Work closely with the business process teams in the process design to ensure alignment with S/4HANA and SAC best practice and SAP standard functionality. Able to represent your process domain on senior internal and external forums as required in your capability domain and support setting the strategic direction contributing any solution/technology opportunities. Support the data team to ensure successful definition / migration / creation of data objects that support the AZ global design across the application landscape. Ensure effective prioritisation of activities in line with the overall deployment strategy and project imperatives in alignment with Business Technology Group portfolios and BAU services. Accountable for the alignment of existing and new AZ IT projects (i.e., those outside the Axial programme) with the overall solution design in your domain/capability area within the Axial programme Work with the AZ Architecture teams to ensure that the solution and data design align with the strategic view for IT applications. Work with the Non-SAP systems and Integration teams to ensure effective delivery of integration requirements across the IT landscape, internal and external to AZ. Ensure latest industry and SAP functionalities are proactively considered within your capability and the wider program, actively supporting the IT enterprise business partner in your domain area. Work in partnership with programme partners to document and test the solution design in accordance with AZ compliance standards. Report on status of activity to plan and manage RAID items in your area, rolling up to the Enterprise domain. Champion the design for your capability through the appropriate governance forums Represent IT as an SME and leader at respective program and business data forums Essential for the role In depth knowledge of SAP S/4 landscape and associated BTP (Business Tech Platforms) solutions Strong understanding of business processes in your respective domain in a Life Sciences environment. With awareness of the core end to end process streams across all Finance; eg R2R, P2P, OD2C etc… Recognised SME in SAP and associated technologies and functionalities with a proven track record of delivering complex designs for a large business transformation project. Demonstrated ability to successfully deliver IT change across multiple locations globally and/or Business Functions including ability to interpret and communicate technical information into business language. Good stakeholder management and communication skills with Business and IT areas with a demonstrated capability to influence key partner groups. Strong team player able to work across the program team and communicate in business and IT terms. Desirable for the role Certification in specific SAP S/4HANA areas as relevant to your domain Worked in a hybrid environment with a mix of internal and external resources in multiple geographical locations. S/4HANA implementations for complex global organisations from Design to completion of Deployment Why AstraZeneca? At Astrazeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare. So, what’s next? Are you already imaging yourself joining our team? Good, because we can’t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and hope its yours If you’re curious to know more then we welcome your application no later than Where can I find out more? Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/ Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
Posted 1 month ago
0 years
0 Lacs
Noida
On-site
Posted On: 9 Jun 2025 Location: Noida, UP, India Company: Iris Software Why Join Us? Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies ? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations ? It’s happening right here at Iris Software. About Iris Software At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working at Iris Be valued, be inspired, be your best. At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow. Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version. Job Description We are seeking a dedicated and proactive Support Manager to lead our Maintenance and Support Team and ensure timely resolution of Client issues. The ideal candidate will be responsible for managing daily support operations, maintaining service quality, and acting as the primary point of escalation for all production critical issues and defects. Key Responsibilities: Support Manager is responsible for Resource Management - Coverage, availability, capability Oversee support team performance and ticket resolution timelines Manage escalations and ensure customer satisfaction Collaborate with other support/dev teams to resolve recurring issues Monitor KPIs and prepare regular support performance reports Act as the primary escalation point Identify, document, and mitigate Risks, Assumptions, Issue and Dependencies for the project Drive improvements in support processes and tools Requirements: Proven experience in technical application maintenance & support projects and production support leadership role Strong understanding of RAID management and issue escalation handling Strong leadership, problem-solving, and communication skills Familiarity with support tools (e.g., Jira, Service Now) Ability to work effectively under pressure in a fast-paced environment Good to have – technical knowledge or hands on experience in Java, Sprint Boot, .Net, Python, Unix/Linux systems, AWS Mandatory Competencies App Support - L1, L2 Support BA - Project Management Java - Core JAVA Others - Micro services .NET FullStack - Javascript Python - Python Cloud - AWS Java - Unix Java - Linux Beh - Communication and collaboration Perks and Benefits for Irisians At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees' success and happiness.
Posted 1 month ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary NetApp is seeking a seasoned Software Engineer with substantial experience to become a vital member of our WAFL team. This team at NetApp plays a pivotal role in creating and refining network protocols for enterprise-grade data storage solutions tailored for extensive on-premises, public, and private cloud environments. This presents an excellent opportunity to collaborate with a dynamic team that is delivering a transformative product in a rapidly expanding sector of the technology industry. In your role as a Technical Member, you will collaborate with a team of proficient system engineers responsible for the design, development, debugging, maintenance, and testing of software. Within the Research and Development division, system software engineers concentrate on enhancing existing products while also engaging in the creation of new offerings. Job Requirements Good hands-on experience in C, and C++ languages and debugging with GDB. Should have worked in Storage Domain & RAID experience is preferred. In-depth knowledge of Unix/Linux System Programming and multithreaded programming. Strong data storage fundamentals. Computer Networking Skills Should have a strong conceptual understanding of OS internals. Strong algorithms, data structures, and multi-threaded programming expertise are required. A major part of your responsibility will be to apply current skills and use up-to-date technologies to complete projects as part of the development cycle. Ability to work on complex issues where data analysis requires an in-depth evaluation of variable factors & high problem-solving skills. Experience in architecture, design, and development of system software. As a subject matter expert, you will head & participate in technical discussions within the immediate group and across functions, where evaluating and executing design and development plans for products are reviewed. You will have a direct influence on the choices, actions, and outcomes related to project direction. Work as a senior team member on projects involving the development of new features, sustenance, and handling engineering escalations. Participate in all phases of the product development cycle: from product definition and design, through implementation, debugging, testing, and early customer support. Collaborate with other peer teams on the product, such as QA, product marketing, support, and other dependent engineering teams, to deliver solutions, understand customer use cases, and incorporate the value from those teams into work done within the team. Education A minimum of 4 - 8 years of experience is required. A Bachelor of Science Degree in Electronics/Electrical Engineering or Computer Science, a Master degree, or a PhD; or equivalent experience is required At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
About Arctera Arctera keeps the world’s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world – and many of the smallest too – can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It’s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation – and the arrival of the age of AI – has set the course for a new explosion in data creation. Joining the Arctera team, you’ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world’s critical infrastructure and to keep all our data safe. Job Summary Respond to customer inquiries (voice or other digital communications) for an assigned product(s) within a Technical Support Engineer environment. Provide technical support to Arctera customers, partners, and field support staff with varying levels of support maintenance entitlements i.e., entry level, through to premier level entitlements, with focus on diagnosing, troubleshooting, and debugging Arctera software and hardware, including cloud platforms. Position provides an opportunity to continuously develop technical skills through learning and supporting a platform that brings together availability, protection, and insights for our customers. Position requires a motivated, self-starter and self-learner with a customer-first attitude. Primary Accountabilities Provide technical support for Arctera products, on-premises and in cloud platforms. Answer technical questions from customers, partners, and field reps. Resolve cases per productivity, performance and SLA standards and support goals. Document and diagnose system issues resulting in production outages. Research, document, and collaborate on cases as required. Author or update technical documents in Arctera Knowledge Base. Address multiple issues simultaneously, with a case for each issue raised. Establish close interactions with team members. Determine when necessary to engage team members to enable timely case resolution. Participate in weekly meetings and forums with other technical support engineers. Participate in evaluation of new products and features. Knowledge Core Technologies: Experience across one or more of the following. Operating Systems: Windows Servers. System Administration: Server Hardware, Software, maintenance, and troubleshooting. Networking: TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), Authentication (LDAP, Active Directory), DNS, NFS, CIFS. Storage: LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel. Diagnostics: Log Analysis, Process Tracing, Debugging, Kernel Panic, Root Cause Analysis. Observability: Application Performance Management, reliability, availability, and serviceability. Infrastructure: Data Center Operations / Management. Arctera product offerings. Additional knowledge: Working knowledge in one or more of the following. Enterprise Information Systems, Application Servers, and Hardware Infrastructure. Virtualization: VMware, Hyper-V, RHV, Nutanix, and Containers (Docker, Podman). Databases: Microsoft SQL Server / MySQL / PostgreSQL. Oracle Database. IBM DB2. Microsoft Exchange / Microsoft 365. Storage: DAS/NAS/SAN: Switches, Zoning, HBA, SFP, WWN, WWPN. Cloud: Object Storage (AWS, Azure, GCP) and on-premises disaster recovery solutions. Basic familiarity with SaaS, PaaS, IaaS, and APIs. Clustering and High Availability systems. Experience with scripting languages (i.e., Python, Perl, and PHP) is beneficial. Skills & Competencies Customer Service Positive attitude and customer centric mindset. Commitment to delivering customer value. Assist customers on live calls via remote assistance. Collaboration Engagement with peers in an open and collaborative environment. Ability to work with multiple stakeholders: Sales, Engineering, Development. Demonstrate b sense of willingness to learn, share, and work together as team. Communication Skills Effective customer relationship management. Capable of navigating customer expectations with empathy. Active and reflective listening, problem solving and troubleshooting techniques. Clear and concise technical documentation: Problem Statement, Case Notes, Knowledge Articles. Ability to simplify technical topics in common terms. Time management Plan and prioritize activities effectively. Ability to pivot swiftly to meet customer needs. Apply flexibility and adapt to changing priorities in a dynamic working environment. Maximize engagement with team members to effectively drive case resolution. Troubleshooting Apply decision making and problem-solving techniques. Use systems knowledge to formulate a clear problem statement. Ability to trace application faults at a process level in distributed system environments. Think quickly and react to situations with customer impact. Ability to break down complex problems into simple components Preferred Certifications CompTIA: Network+, Server+. Cloud Certifications: Amazon, Microsoft, Google. Job Complexity Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision Normally receives general instructions on routine work, detailed instructions on new assignments under general supervision. Follows established directions. Work is reviewed for accuracy and overall adequacy. Experience / Education / Qualifications Diploma holders / Graduates / Postgraduates in Engineering / Science. 3+ years’ of Sys Admin or related enterprise Technical Support Certification in one’s product area. 3+ years’ experience providing 2nd /3rd level support in an enterprise class product company, or 3+ years’ experience working in a LIVE production environment or datacenter with heterogeneous IT infrastructure. 2+ years’ experience of public and/or private cloud platform experience preferred. Show more Show less
Posted 1 month ago
1.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description Role Proficiency: Under guidance deliver large and complex programmes within budget and schedule to meet outcomes as outlined.; adhering to defined processes and quality standards for a portfolio with TCV of $3-5 mil. Responsible for tracking operational and logistic decision making and implementing a robust governance model involving internal and customer stakeholders. Outcomes Drives adoption of well-established delivery plans standards processes best software engineering practices right infrastructure RACI matrix and RAID Log to deliver high quality solutions to UST customers Provide thought leadership to create a culture of innovation within the teams and develops innovative solutions to problems without precedent that improve business performance and contributes to organization goals Manages the P&L of a portfolio with TCV of $3-5 mil Support the portfolio (under direct span) growth objective of 10-15% YoY Implement plans for a programme of digital transformation focusing on service improvements and value-adds; proposing innovative ideas to the customer beyond standard delivery Build/Manage a span of control of 60 – 100 associates; providing individual and team mentoring ensuring high levels of team engagement and developing capabilities within team function and organization Improve and optimize the overall delivery process within budget Apply financial levers to improve the cost of delivery and thereby cater to or improve engagement level profitability Engage/work with key client stakeholders and drive through the end-to-end requirements of the delivery; ensuring customer expectations are met Conduct periodic reviews; tracking delivery milestones and processes. Make decisions and recommends approach based on the results from the reviews Ensure effective participation in SteerCo meetings Measures Of Outcomes Revenue (Targets vs. Actuals) Profitability (Targets vs. Actuals) Digital Services Mix (Targets vs. Actuals) Services Penetration Mix (Targets vs. Actuals) Transformational Value Delivered to Client (as defined) Customer Satisfaction People Satisfaction Outputs Expected Domain / Industry Knowledge: Forecast the overall business requirements and market trends Have meaningful conversations with key client stakeholders interpret the data and enhance the quality of the proposed solution Make useful recommendations based on existing gaps and recommend specific UST services / solutions Manage domain related project management issues in multiple projects Validate roadmap for customer strategy Review to contextualize the solution to the industry Technology Concepts Recommend appropriate framework approach and solutions to meet the functional and non-functional requirements Identify technologies and products relevant to UST in the short term (1 to 2 years) Guide solution response team Guide team evaluate work products and connect to technology officers in customer organization Identify and leverage the most appropriate tools Profitability Management Create profitability sheet based on resource plan Enable outcome-based pricing Present analysis to senior management Create cost benefit model using ROI IRR and other management concepts Track and monitor profitability of projects on an ongoing basis Change pyramid rate changes and other onshore / offshore changes Improve project margins utilization and reduce buffers to control project expenses Pricing & Licensing Models Create an integrated pricing model Guide team members to apply pricing techniques Interact with relevant stakeholders during deal process Compare contrast and choose suitable commercial models among those practiced in the industry Optimize key levers of the business model to make the commercial proposal competitive Account Management Processes And Tools Prepare internal reports Manage at least 1 account ($3-5 mil) independently including responsibility for top line and bottom-line targets; manage customer relations Work independently with account teams in mining account(s) Provide support to the specialist to create an account plan aligned to customer needs UST approaches and strategies Project Management Plan and manage large and complex projects as defined within UST Identify risks and mitigation strategies on an ongoing basis and implement the same for large / complex projects Proactively anticipate the risks and identify avoidance / mitigation strategies on an ongoing process Monitor complex integration / interdependence across work streams within the span of the project Implement best practices with measurable business value adds Set quality goals and processes Influences project strategy by proposing new or alternative solutions while being proactive in identifying issues and resolving them; balancing effectiveness and efficiency. Team Management Effectively manage the managers Resolves team conflicts with a proven ability to implement and communicate difficult decisions Maintains positive business relationships among internal stakeholders Demonstrates approachability and transparency in working with the team Stakeholder Management Manages escalations from customers by providing frequent updates to both UST and customer leadership on resolution progress Plans and supports vendor/partner management activities– vendor/partner assurance procurement invoice approvals Ensures invoicing on time and collection of payments from customers Estimation And Resource Planning Consolidate estimates at a solution level evaluate risks and validate estimates from a technical standpoint with assumptions scope and boundaries defined Review validate and negotiate estimates across service lines Conduct resource planning (pyramid people development) at a project level based on project requirements Conduct impact analysis for changes and analyse corresponding impact to overall estimates resource loading Review project scope and schedule in project plan Knowledge Management (KM) Ensure that the KM plan / platform exists for all new joiners to the engagement Harness project level learning's across the engagement Promote continuous knowledge management Define and improve Knowledge Management Effectiveness for the engagement Requirements Management Identify deviations in requirements gathering process with the customer Leverage UST capabilities experience to identify solution accelerators and value adds to the customer Assess the quality content and coverage of the requirements gathered Solution Structuring Customize UST service offerings for customer needs Provide thought leadership based on the pattern to come up with additional service offerings Carve out complex solutions / POCs for a customer based on their needs Recommend technology specific accelerators / tools for the overall solution along with optimal features e.g. time savings cost benefits Build strategies standards and guidelines for existing services Benefits Management Identify track and report SMART benefits for a program Identify impact of the program to various stakeholders Identify impact of program environment changes to the benefits Measure and report outcomes on a defined frequency Devise an action plan if there is a risk of not realizing desired benefits Steer the program towards the desired vision with sustained and timely realization of benefits Undefined Steer the program towards the desired vision with sustained and timely realization of benefits Skill Examples Account strategy planning Identify project risks and define action plans to mitigate Define a project plan by breaking it down into individual project tasks Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications Delegate tasks and manage team member contributions appropriately Manage external contracted resources to achieve project objectives Optimise project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities Knowledge Examples Project methodology including approaches to define project steps and tools to set up action plans Technologies to be implemented within the project Company business strategy and business processes Development and compliance to financial plans and budgets IPR principles and regulation Structured project management methodologies (e.g. agile techniques DevOps) Additional Comments Job Summary: The Transition Manager is responsible for leading and managing the smooth and effective transition of projects, services, or resources into the operational environment. This role involves meticulous planning, coordination, and execution of transition activities, ensuring minimal disruption to ongoing operations and adherence to established timelines and quality standards. The Transition Manager will oversee all aspects of the transition lifecycle, from initial planning to final handover and post-transition support, with a focus on onboarding resources, managing change, facilitating knowledge transfer, and providing regular progress reporting. The ideal candidate will have a strong background in project management, excellent communication and stakeholder management skills, and the ability to adapt to various transition scenarios, including single resource, group of resources, and entire team/area onboarding. Responsibilities: Transition Planning and Management: o Develop comprehensive transition plans, including scope, objectives, timelines, resource allocation, risk management, and communication strategies, for various transition scenarios (single resource, group of resources, entire team/area). o Identify and manage all transition activities, ensuring they are completed on time, within budget, and to the required quality standards. o Coordinate with project managers, service owners, and other stakeholders to align transition activities with project goals and operational requirements. o Define and manage transition gates and acceptance criteria to ensure successful handover to operations. o Proactively identify and mitigate potential risks and issues that may impact the transition. o Manage the transition of environment access for new resources. Change Management: o Develop and implement change management plans to support the transition, ensuring that all stakeholders are aware of the changes and their impact. o Communicate changes effectively to all affected parties, addressing concerns and providing support as needed. o Manage stakeholder expectations and ensure buy-in for the transition process. o Identify and address resistance to change, implementing strategies to facilitate smooth adoption of new processes or systems. Immersion and Knowledge Management: o Support immersion and knowledge management activities to ensure that new resources are effectively onboarded and equipped with the necessary knowledge and skills. o Develop and deliver onboarding programs for new resources, including training, documentation, and mentorship. o Establish knowledge transfer processes to ensure that critical information is effectively transferred from the transition team to the operational teams. o Create and maintain transition documentation, including transition plans, checklists, and knowledge repositories. Progress Reporting: o Provide regular and accurate progress reports to stakeholders, including status updates, key milestones, risks, and issues. o Develop and maintain transition dashboards to track progress and identify areas requiring attention. o Facilitate regular transition meetings to communicate progress, address issues, and ensure alignment among stakeholders. o Escalate issues and risks to the appropriate stakeholders in a timely manner. Onboarding Management: o Plan and execute onboarding activities for various scenarios: Single Resource Onboarding: Develop individualized onboarding plans, ensuring the resource receives necessary access, training, and support. Group of Resources Onboarding: Coordinate onboarding for multiple resources, ensuring consistency and efficiency in training and knowledge transfer. Entire Area/Team Onboarding: Manage complex onboarding projects involving the transition of entire teams or departments, including process changes, system implementations, and organizational restructuring. Qualifications: 8+ years of experience in transition management, project management, or a related field. Proven experience in managing various onboarding scenarios (single resource, group of resources, entire team/area). Strong understanding of transition management methodologies and best practices. Excellent project management skills, including planning, execution, and risk management. Strong change management skills, with the ability to communicate effectively and manage stakeholder expectations. Experience in developing and delivering training programs and facilitating knowledge transfer. Excellent communication, interpersonal, and stakeholder management skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Skills: Transition Management Project Management Change Management Stakeholder Management Risk Management Knowledge Management Training and Development Problem-Solving Analytical Skills Organizational Skills Leadership Skills Adaptability Skills Transition Management,Change Management,Risk Management Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description • Assist with escalated issues/tasks • Comfortable in ITIL change management submissions and process, and being a CAB member • Very experianced with IaaS in Azure, backups for them, configurations, vm families • Impliment Intune best practices and maintaine the established environment • Applied knowledge of ISO 27001 / SOC Controls • Hands on experiance with Citrix DaaS • Developed backup strategies and implimented & maintained them • Good level knowledge in Microsoft InTune and it's best practices - including Policies, MDM, Application deployment, Autopilot • Identity management with Microsoft Entra • Entra - App Registrations & Enterprise Applications • Entra - Conditional Access Policies• Entra - MFA configuration • Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365 • Contribute to documentation by writing and updating existing documents and diagrams • Firm understanding of networking • Information and Data Security principles • ITIL Policies and procedures operations • Firmly understand concepts of PKI • Establish/maintain Azure App Registrations • Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time. • Experience in handling Servers across multiple OS flavours. • Knowledge of configuration and troubleshooting of Hardware RAID levels. • Ability to handle escalations and manage environment single handily whenever required. • Provide RCA for Technical issues. • Experience in tracking server activity, performing upgrades of software, addressing technical problems. • Ability to face various audits. • Ability to prepare Technical SOP's and bring in improvements. • Good Documentation Skills preferred. • Knowledge of networking fundamentals. • Established working knowledge of PowerShell • Having a minimum of 5 to 8years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+ Qualifications • Accountable for ensuring SLA adherence with on time ticket acceptance and closures.• Inventory Updates and EPO Compliance.• Co-ordinating with L3/L4 teams for quick resolution to long Pending issues.• Experience in handling administering Windows Servers across multiple OS flavours.• Experience on configuration and troubleshooting of Windows Clusters • Experience on troubleshooting DHCP and DNS Services.• Knowledge of networking fundamentals.• Experience in tracking server activity, performing upgrades of software, addressing technical problems.• Good Documentation Skills• Excellent troubleshooting, debugging capabilities.• Must be knowledgable in best practices Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. •Excellent communication, excellent stakeholder management skills, experience of leading multiple complex business / digital transformation projects, experience in handling multiple cross functional stakeholders, Project Planning, Project Charter, Backlog management, Status Reports, Steering Committee, JIRA & Confluence. Not looking for Technical PMs or Ops Managers. •Domain Requirements: Proven experience as a Functional Project Manager in banking projects is required. While experience in the Wealth domain (Equities, Fixed income, Funds, Alternatives & Structured Products) is preferred, candidates with strong project management skills and a minimum of 7 years of experience in ANY banking projects - Retail/Wholesale banking will also be considered. •Project Manager with Digital transformation experience in complex Global delivery engagement • Exceptional communication, articulation, and stakeholder management skills, with the ability to navigate complex business transformation projects. • Experience in leading business transformation projects in wealth domain • Extensive experience in handling multiple cross functional stakeholders • Experience in presenting the project status reports in the steering committee meetings. •Project Management skills – end to end delivery, RAID log reporting, Risk reporting and mitigation, presenting in Steering Cos •Agile knowledge with hands on experience in Jira/confluence Show more Show less
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Description Kenvue is currently recruiting for: Senior Manager, Digital Execution Excellence This position reports into Director, Digital Portfolio Strategy & Execution and is based at one of the Kenvue office locations in Switzerland or India. Who we are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. Role reports to: Director, Digital Portfolio Strategy & Execution Location: Rotkreuz. Switzerland or Bangalore, India Travel %: up to 10% What you will do As Senior Manager, Digital Execution Excellence, you will play a critical role in the execution of the Kenvue Operations digital strategy and portfolio. You will drive execution excellence across a large portfolio of complex, global, strategic data and digital initiatives, and will oversee the successful end-to-end execution of various projects. In this role, you will lead a high-performing team of project and program managers, who are responsible for day-to-day project and program management activities within their pillars. You will also work closely with capability owners and product owners, as well as other stakeholders to oversee the delivery of value for key stakeholders. If you are a global leader in with in-depth knowledge of Project and Program Management, Digital Supply Chain, and Data and Digital Transformation, we invite you to apply today! Key Responsibilities Drive overall execution excellence in all areas of project and programs management across the portfolio, including project planning, scope management, communications, governance, RAID management, and stakeholder management Develop and roll out central PMO processes and ensure adherence and execution excellence across all processes Develop a PMO capability maturity model and lead the team to advance according to the defined maturity roadmap Develop, measure, and improve core KPIs for all areas of project and program management, ensuring consistency, accuracy and improvements to facilitate data driven decision making and visibility for the leadership team Prepare and provide regular updates to the leadership team on the overall execution excellence across the portfolio, as well as progress of programs and projects Serve as a point of escalation and unblocking for risks and issues across the portfolio Partner with other program managers, Capability Owners, and Product Owners to ensure execution excellence and resolve complex issues across portfolio Proactively identify program and technical risks, generate mitigation plans, and facilitate the closure of risks in collaboration with cross-functional teams Lead a team of program and project managers, holding full accountability for execution excellence in all relevant pillars Create and espouse a high-performing team culture where different viewpoints are visibly encouraged and supported, and execution excellence is collectively achieved Continuously raise the bar on team member performance, process excellence, program and portfolio management results and practices Enhance program and project management and technical expertise, digital acumen, and leadership capabilities within the team. Qualifications What We Are Looking For Required Qualifications Bachelor’s degree in business, project management, digital, supply chain or a related field At least 12-15 years of business experience, with at least 10 years of experience leading large-scale program teams At least 7 years of people management experience At least one industry-recognized project / program management certification (e.g., PMP, Prince 2, PMI-ACP, CSM, PSM, SAFe SA, etc.) In-depth hands-on expertise in project and program management of large scale digital & data programs, preferably in supply chain Experience in agile methodologies, digital product management, and procurement technology solutions. Proficiency in data analysis, process automation, and procurement analytics. Strong strategic mindset, analytical skills, and problem-solving abilities Exceptional stakeholder management and collaboration skills, particularly in matrixed environments. Demonstrated leadership in influencing stakeholders. Highly proactive and motivated professional with a strong willingness to think outside of the box. Proven ability to drive change, challenge existing processes, and implement innovative solutions. Desired Qualifications Masters degree or PhD in a relevant field In-depth understanding of the digital landscape and digital transformation concepts Prior experience leading a diverse and geographically dispersed team Strong CPG industry knowledge and business acumen Experience working in a global, complex organization spanning multiple business functions. What’s in it for you Competitive Total Rewards Package* Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Employee Resource Groups This list could vary based on location/region Primary Location Europe/Middle East/Africa-Switzerland-Zug-Rotkreuz Other Locations Asia Pacific-India-Karnataka-Bangalore Job Function Strategic Planning
Posted 1 month ago
40.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: Provide post-sales, hardware support remotely to Oracle X86 hardware platforms. Good understanding of X86 system architectures and RAID technology. Service processor knowledge and log collection for platform hardware troubleshooting Hands-on and remote troubleshooting experience on Oracle X86 servers (Exdata, ODA, X8, X7 etc.) or other similar platforms. system level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems. Added advantage to have knowledge of Cloud Infrastructure and support Escalate calls to the appropriate level, in a timely manner Have great analytical and problem solving skills Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction Excellent verbal and written English Language communication skills Good team player working in global environment with self motivating personality. Effective time management skills and work prioritization capabilities. Hands-on troubleshooting experience of GPU systems would be an added advantage Any professional certifications like (i.e.MCSE, RHCE, Cloud etc.). Employee is expected to work in designated Oracle office during their assigned shift. 24*7 Support environment, ready to work in shifts Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: Provide post-sales, hardware support remotely to Oracle X86 hardware platforms. Good understanding of X86 system architectures and RAID technology. Service processor knowledge and log collection for platform hardware troubleshooting Hands-on and remote troubleshooting experience on Oracle X86 servers (Exdata, ODA, X8, X7 etc.) or other similar platforms. system level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems. Added advantage to have knowledge of Cloud Infrastructure and support Escalate calls to the appropriate level, in a timely manner Have great analytical and problem solving skills Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction Excellent verbal and written English Language communication skills Good team player working in global environment with self motivating personality. Effective time management skills and work prioritization capabilities. Hands-on troubleshooting experience of GPU systems would be an added advantage Any professional certifications like (i.e.MCSE, RHCE, Cloud etc.). Employee is expected to work in designated Oracle office during their assigned shift. 24*7 Support environment, ready to work in shifts Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
40.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: Provide post-sales, hardware support remotely to Oracle X86 hardware platforms. Good understanding of X86 system architectures and RAID technology. Service processor knowledge and log collection for platform hardware troubleshooting Hands-on and remote troubleshooting experience on Oracle X86 servers (Exdata, ODA, X8, X7 etc.) or other similar platforms. system level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems. Added advantage to have knowledge of Cloud Infrastructure and support Escalate calls to the appropriate level, in a timely manner Have great analytical and problem solving skills Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction Excellent verbal and written English Language communication skills Good team player working in global environment with self motivating personality. Effective time management skills and work prioritization capabilities. Hands-on troubleshooting experience of GPU systems would be an added advantage Any professional certifications like (i.e.MCSE, RHCE, Cloud etc.). Employee is expected to work in designated Oracle office during their assigned shift. 24*7 Support environment, ready to work in shifts Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
40.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: Provide post-sales, hardware support remotely to Oracle X86 hardware platforms. Good understanding of X86 system architectures and RAID technology. Service processor knowledge and log collection for platform hardware troubleshooting Hands-on and remote troubleshooting experience on Oracle X86 servers (Exdata, ODA, X8, X7 etc.) or other similar platforms. system level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems. Added advantage to have knowledge of Cloud Infrastructure and support Escalate calls to the appropriate level, in a timely manner Have great analytical and problem solving skills Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction Excellent verbal and written English Language communication skills Good team player working in global environment with self motivating personality. Effective time management skills and work prioritization capabilities. Hands-on troubleshooting experience of GPU systems would be an added advantage Any professional certifications like (i.e.MCSE, RHCE, Cloud etc.). Employee is expected to work in designated Oracle office during their assigned shift. 24*7 Support environment, ready to work in shifts Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
40.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: Provide post-sales, hardware support remotely to Oracle X86 hardware platforms. Good understanding of X86 system architectures and RAID technology. Service processor knowledge and log collection for platform hardware troubleshooting Hands-on and remote troubleshooting experience on Oracle X86 servers (Exdata, ODA, X8, X7 etc.) or other similar platforms. system level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems. Added advantage to have knowledge of Cloud Infrastructure and support Escalate calls to the appropriate level, in a timely manner Have great analytical and problem solving skills Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction Excellent verbal and written English Language communication skills Good team player working in global environment with self motivating personality. Effective time management skills and work prioritization capabilities. Hands-on troubleshooting experience of GPU systems would be an added advantage Any professional certifications like (i.e.MCSE, RHCE, Cloud etc.). Employee is expected to work in designated Oracle office during their assigned shift. 24*7 Support environment, ready to work in shifts Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Description Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician - This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are: You support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.), Follow the instruction and perform routine operation activities on hardware, operating systems, or spare parts, including rack install, server break/fix, rack decom etc. Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare. You work as part of a team performing similar tasks. When shifts change, you need to hand off work to co-workers. You pay attention to the severity of the issue and work to resolve the issue within the stated SLA (Service Level Agreement). You document your work in a ticket tracking system A portion of your work will include inventory management (e.g., identifying, receiving and deploying hardware components) You follow well-defined information security policies and physical safety practices You are expected to escalate when your work deviates from established processes or procedures. You may be asked to escort a visitor or contractor at your site. As a team member of the AWS global support team, you conduct your work in a professional manner and may be trusted to represent AWS with various All our builders are expected to Work safely, securely, and inclusively, always. This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role involves covering 24x7 shift rotation Basic Qualifications Must be a B.Sc , BCA and 3 year Diploma graduates with a specialization in Computer science, Hardware, Electronics and Communication; Solid Understanding of Linux/Unix Administration Server Hardware Troubleshooting experience Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers Strong Communication Skills Passionate about IT infrastructure and hardware! Preferred Qualifications Remote Access: Console routers, IPMI, BMC Network Equipment Installation and Configuration Cisco IOS, NX-OS, JunOS Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity Data Center Operations: Inventory Management, Hot/Cold Aisles, Security Participated in Project Management Experience or Knowledge of AWS products: EC2, EBS, S3 etc. Scripting: Bash, Python, Perl, Ruby (or programming languages) Company - ADSIPL - Maharashtra Job ID: A2720736 Show more Show less
Posted 1 month ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Description Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are: You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure. Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability. You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others). You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues. You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals. You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment. More experienced technicians may assist in training less experienced members of the team. This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role involves covering 24x7 shift rotation Basic Qualifications Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications Solid Understanding of Linux/Unix Administration Server Hardware Troubleshooting experience Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers Strong Communication Skills Passionate about IT infrastructure and hardware! Preferred Qualifications Remote Access: Console routers, IPMI, BMC Network Equipment Installation and Configuration Cisco IOS, NX-OS, JunOS Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity Data Center Operations: Inventory Management, Hot/Cold Aisles, Security Participated in Project Management Experience or Knowledge of AWS products: EC2, EBS, S3 etc. Scripting: Bash, Python, Perl, Ruby (or programming languages) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADSIPL - Maharashtra - E22 Job ID: A2969752 Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Are you interested in joining the team responsible for building some of Amazon’s Customer Service applications and innovating on behalf our customers? Come help us work on world class software for our customers! The Amazon Customer Service Concessions Tech team is seeking a Support Engineer to provide production engineering support. In Concessions Tech, we’re focused on building scalable applications for use by our Customer Service Associates to best resolve customer issues, including granting concessions (e.g., refund for a missing item in a shipment) when within policy. This role will directly impact our ability to deliver new experiences that improve the concessions experience. This role requires you to hit the ground running – an ability to learn quickly and work on disparate and overlapping tasks will contribute to success. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services Work on operations and maintenance driven coding projects, primarily in Java and Python. Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more services or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3004125 Show more Show less
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Thane, Vikhroli - Mumbai
Work from Office
Job Description: Data Center Operations (3-8 years experience) Location: Thane, Maharashtra Role Overview: We are seeking an experienced Data Center Operations professional to manage and oversee the day-to-day operations of our data center facilities. The ideal candidate should have 3-8 years of hands-on experience in data center management, ensuring high availability, performance, and security of critical infrastructure. Key Responsibilities: Oversee the operations, maintenance, and monitoring of data centre infrastructure. Manage server hardware, networking equipment, and storage systems. Ensure uptime and availability of IT services by conducting proactive maintenance and troubleshooting. Lead and coordinate teams for incident management and disaster recovery processes. Implement and maintain data centre best practices and compliance standards. Work with vendors for hardware procurement and software upgrades. Manage capacity planning and resource optimization for the data centre. Skills & Qualifications: 3-8 years of experience in data center operations or related fields. In-depth knowledge of data center infrastructure, networking, and virtualization. Experience with server management, backup solutions, and monitoring tools. Strong understanding of security and disaster recovery processes. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced and high-pressure environment. Interested candidates share your resume to supriya.battula@locuz.com Immediate joiners are preferred.
Posted 1 month ago
12.0 years
4 - 8 Lacs
Bengaluru
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Title - Senior Engineering Manager Exp - 12+ Description Engineering Manager with 12 years of delivery experience of which 5 years in payments domain Key responsibilities Lead delivery for an assessment, architecture engagement or an engineering engagement with multiple technology stream and functional stream (BAs). Responsible for planning, budgeting, staffing, Reviewing and End to end delivery Work with Architects, Domain Experts and Engineering leads in identifying RAID (Risks, assumptions, Issues and dependencies) and stay on top of it so as to not impact delivery Work with firm connects and client contacts on regular basis for building and maintaining relationships Qualifications 12+ years of IT experience of which 5 years in Payments Has lead multi-year, multi-geo , mutli team transformation deliveries in past Strong leadership, communication and stakeholder management skills Aware of Payments related nuances such as Integrations, Resiliency, payment ecosystem, regulations EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 month ago
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