Asst Manager/Sr. Executive/Executive - PMO EC-Council is the world'ss largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. www.eccouncil.org About the role Responsible for supporting the PMO Manager in developing, establishing, and maintaining project management, governance, quality assurance, and resource management standards and processes. They drive consistent methodologies across all functions within the organization and ensure adherence, and continuous improvement, to ECC's processes and procedures to ensure excellence in Transformation, Product launches, and any other Strategic or Tactical projects of importance to the organization. You will support the PMO Manager to shape and deliver key projects within the portfolio by offering impartial, expert guidance and support aimed at enabling the delivery of the agreed business outcomes including identifying key project stakeholders and agreeing appropriate support and assurance regimes based on project complexity. Responsibilities Development and implementation of common programme, project, portfolio, quality assurance, and resource management standards, associated tools, and documentation, such as project information systems, governance, business cases, benefits-led delivery planning, resource planning, risk management, project management reporting. In conjunction with the PMO Manager, deliver PMO's governance, quality assurance, and resource management strategy and frameworks, ensuring alignment with overall business objectives, driving governance and oversight across the project portfolio. Lead assigned projects to completion. Develop individual project plans complete with budgetary information and resource needs. Determine and define project scope and objectives.Ability to complete projects on time Understanding of business processes and business analysis techniques. Monitor and oversee the resource planning of programmes and projects, and work with project teams to have an accurate forecasting on project resources to enhance delivery capability. Monitor and oversee the progress of programmes and or projects, and work with project teams to understand and track delivery, devise plans, anticipate risks, and ensure effective issue resolution. Oversee the lifecycle of PMO's policies, standards, procedures, and controls to proactively support service delivery. Ensure the successful delivery of critical programmes and or projects within the PMO portfolio through provision of expert project management guidance, support, and assurance. Manage and oversee the development of all aspects of ECC PMOs products and services with a primary focus on project delivery, support and assurance, standards, and capabilities. Identify, create, and implement new processes, procedures, or methodologies as required by the business to enhance delivery capability. Build and monitor key performance indicators to provide timely insights and reporting to key stakeholders, monitor progress for individual projects to understand and track delivery, helping anticipate and pro-actively resolve key risks to delivery and benefits realisation. Coordinate, oversee and or undertake impartial project reviews and health-checks to ensure the overall delivery of projects on time in full (OTIF), address and track actions and requirements arising from these reviews. Ensure lessons learned are performed at the end of a complex project, documented, and communicated to the rest of the practice community for inclusion in any future similar estimations, implementations, and processes to further improve our delivery capability. Identify key project stakeholders and agree the parameters for providing impartial advice and guidance to support successful delivery of their projects. Provide guidance and leadership to the wider project management community as appropriate, including advice to the existing virtual community of programme and project managers across ECC. Build strong relationships with business partners and facilitate continuous improvement aligned with operational processes. Responsible for defining and developing the governance arrangements that the PMO portfolio programmes and projects will be subject to. Ensure that there is clear guidance to programmes and projects explaining the project lifecycle and implemented on projects in line with policies and procedures. Prepare project reports (weekly project update, monthly status update, highlighting risks, resource utilization, analyses trends, recommends adjustments that address or capitalize on these changes.) Development and implementation of common program, project, portfolio, quality assurance, and resource management standards, associated tools, and documentation, such as project information systems, governance, business cases, benefits-led delivery planning, and project management reporting Required Skills, experience, and Qualifications. . A Bachelor's or an MBA with experience as PMO Staff. Should be a go-getter and comfortable working in a transformation context with unknowns and variability . Holds relevant professional Project Management qualification, accreditation and or certification (such as PRINCE2, PMI) Not mandatory if has a track record and good number of projects . Ability to operate in both agile and waterfall style project methodologies and understand deliverables required for each methodology (good to have both, not mandatory) . Experience in handling digital organisational or departmental transformation, data analytics projects • Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) and Any Project Management Tools • Strong written and verbal communication skills • Good knowledge of, and proven practical ability in, business change and or transformation techniques • Strong attention to deadlines and budgetary guidelines • Experience developing in-house platforms for internal processes • An excellent understanding of programme and project management best practice standards, tools, and techniques including planning, governance, delivery management, and risk management. . Strong planning and organizational skills. . Ability to influence stakeholders, an excellent communicator, with consultative selling skills and the gravitas to build credible peer relationships with decision makers . Flexible, proactive, naturally curious and collaborative, not afraid to step up and share your knowledge . Strong eye for detail. . The ability to thrive under pressure and meet deadlines and objectives, with a results-oriented and self-starter mentality Sound understanding of Education Product Development and fulfilment processes (Good to have) Should demonstrate an ability to adapt, learn and apply new knowledge in varied situations Key Result IndicatorMeasure of success Delivery assuranceContinual development of process improvement plan for project governance, resource delivery planning, and quality assurance. Project schedule and Timeline adherence GovernanceCompliance with ECCs governance rules in all aspects regarding business processes, roles, and responsibilities. 100% compliance to methodology Project Schedule and CostProject RAG Status and Overruns Project Plan for monitoring and trackingTeammate satisfactionAchieve teammate satisfaction at or beyond target rate through NPS survey within scope of management responsibility Some of the key activities you would perform: Install PM Practices Kick off, Plan, RAIDD logs, Governance etc, Maintain Project register Scope and Change Control Gate management Reporting PSR, KPI monitoring (both for monitoring effects of transformation and operational KPIs) Meeting management for Projects, including taking meeting minutes, coverting them to actionable items and maintain the RAIDD logs Ability to define KPIs and North Star that matters good to have, not mandatory This list is not exhaustive; you will be required to undertake additional responsibilities as reasonably requested by your manager. Additional Information We are an equal opportunity workplace and are an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status and we do not discriminate on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. 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