423 Raid Jobs - Page 14

JOB BRIEF Job Title: - IT Cloud Support Engineer Department: - Technical Hierarchy Level: - Middle Gender Preference: - Male/Female Pay Structure: - 30,000-40,000/- (8 years+) Reporting To: - Technical Director Location: - Must be living in Gurgaon or ready to relocate Key Responsibilities: Install, configure, and manage Server Hardware, Configuring ILO, AD environment. Configure & maintain RAIDs (RAID 1/5/10) for data integrity and performance Manage Active Directory (AD) and enforce security policies Deploy and manage virtualization platforms such as VMware , Proxmox, Hyper-V Install, configure troubleshoot firewalls , VPNs & ensure robust network security Administer and maintain data backup solutions such as Acronis or equivalent Perform basic Linux (Ubuntu or equivalent) administration support ( added advantage) Required Skills & Qualifications: Proven experience with Windows Server and RAID configuration Hands-on knowledge of virtualization platforms (VMware/Proxmox/Hyper-V) Experience in network firewall configuration and troubleshooting Familiarity with VPN setup and maintenance Working knowledge of data backup solutions (e.g., Acronis or similar) Basic experience in Linux server administration (Ubuntu or similar) Preferred Qualifications: Certifications such as MCSA, MCSE, VCP, RHCSA , or similar are a plus Strong problem-solving and troubleshooting skills Ability to work independently and as part of a team Education Minimum Education: - Graduation in any discipline or B Tech/ MCA/Computer Science or IT equivalent Technical Education : - Professional certification in Networking/ Microsoft is required Experience Minimum Experience: - 8 Years + of same industry experience. Good communication and collaboration skills. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Experience: IT Support Cloud Engineer: 3 years (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person Speak with the employer +91 9971303265

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Job Description You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes. You will be responsible for implementing, and maintaining the solutions you provide. You will work with our other technical teams to ensure the design is effective and complements our other tools, such as Laserfiche ECM, Concur, and other in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS. You will also be supporting enterprise-wide implementations of Web Applications/SaaS applications Successful candidates should: - Have the ability to learn technical concepts quickly with a strong sense of urgency - Have enthusiasm for working in a fast paced, rapidly changing environment - Be a creative problem solver, who is passionate about innovation and customer experience. - Have strong written and oral communication skills - Can deal with ambiguity; work with minimum supervision. Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Job Description You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes. You will be responsible for implementing, and maintaining the solutions you provide. You will work with our other technical teams to ensure the design is effective and complements our other tools, such as Laserfiche ECM, Concur, and other in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS. You will also be supporting enterprise-wide implementations of Web Applications/SaaS applications Successful candidates should: - Have the ability to learn technical concepts quickly with a strong sense of urgency - Have enthusiasm for working in a fast paced, rapidly changing environment - Be a creative problem solver, who is passionate about innovation and customer experience. - Have strong written and oral communication skills - Can deal with ambiguity; work with minimum supervision. Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Transaction Data Storage Reliability Engineering (TDSRE) team is looking for a Support Engineer to join our team and deliver strategic goals for Amazon eCommerce Storage Technologies (eCST) systems. This is a great opportunity to join our mission to manage/build tech solutions that empower our customers. You will be responsible for reducing the operational toil and provide operational support for Sable services and help with critical projects like Sable Data Migration. If you feel excited by the challenge of setting the course for large company wide initiatives, supporting and managing customer facing products across amazon,enjoy trouble shooting and solving complex problems this may be the next big career move for you. Key job responsibilities Maintain software hygiene of the services team owns and supports. Operational excellence through support of incoming tickets, including extensive troubleshooting. Keep the compliance risks for the services team owns and support under control. Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Summary Position Summary Program Strategy – Assistant Manager – CoRe Research & Insights – Deloitte Support Services India Private Limited Are you looking for an exciting opportunity in the world of internal corporate strategy and program management? If yes, then CoRe Research & Insights is the team for you. The team is a dynamic group of curious, analytical, and creative problem solvers. The team supports Deloitte’s leaders with strategic insights and program management, empowering them with their go-to-market strategies, eminence agenda, and impact on our clients. Work you’ll do Collaborate with Deloitte’s senior leadership by extending program support and strategy development for strategic priorities related to (but not limited to) growth competition, innovation, industry disruptions, alliances, and ecosystems. Provide consultative solutions by applying program management techniques and methodologies. Devise and implement best practices for coordinating and tracking program goals. Set common expectations and standards for all projects and participants. Develop agendas, manage the cadence of updates, and disburse information to workstreams to improve the program's efficient functioning. Develop tools and tracking mechanisms for key performance indicators and create reports for leadership consumption. Address specific research needs for the program which could include competitive intelligence, industry, and topic-specific insights. Suggest alternatives and creative solutions to address clients' and stakeholders' current and anticipatory needs. Take the relationship beyond the transactional level. Present crisp and actionable recommendations for senior leadership with an acute focus on ‘so-what’ for Deloitte’s clients and businesses Liaise with colleagues from Deloitte offices spread across the globe and stakeholders to understand, refine, and manage project expectations and priorities. Mentor and coach new members of the team to come up to speed. Participate in team-level operational and brainstorming activities Core Skills Required Program support Develop and manage the overall project plan, including timelines, budgets, and resources, ensuring all activities are completed on time and within budget. Collaborate with the senior leadership team to develop and execute strategic plans that align with Deloitte’s vision, mission, and objectives. Assist in setting priorities, defining key performance indicators (KPIs), and tracking progress towards established goals. Identify opportunities to enhance operational efficiency and implement best practices. Facilitate seamless communication and coordination between the Leader and other departments, promoting a culture of collaboration and information sharing. Ability to design and maintain risk analysis frameworks (i.e., RAID logs) for continuous assessment and mitigation planning. Strategic expectation management for senior leaders Building and maintaining strong relationships with all relevant stakeholders, especially at the senior leadership level. Establishing clear, realistic timelines that sync with the expectations of senior leadership. Ability to articulate ideas, plans, and feedback clearly. Present compelling arguments aligned with leadership interests. Comfortably navigating changes and helping senior leadership understand the need and strategies for adaptations in plans or goals. Research And Insight Generation Skills Analytical skills to provide actionable insights to practitioners Sound knowledge and exposure to secondary research tools and techniques Understanding of various strategic / forecasting models and frameworks and applying them as relevant Critical thinking that can help look beyond the obvious and create a hypothesis Ability to generate extrapolative and forward-looking insights through both qualitative and quantitative analysis Experience in processing information in compelling visualization with logical structuring Business Writing And Communication Skills Exceptional business writing and storyboarding skills—narrative, appealing, succinct. Should be able to convey complex research ideas in a compelling and easier way through writing. Adept at written communication with stakeholders in adherence to email etiquette. Articulate ideas and points of view in a confident and effective manner in client calls during all stages of the project lifecycle Communication should reflect logical thinking and a consultative approach. Exceptional communication skills and should be able to present findings and engage senior leadership. Experience: 6-9 Years Location: Hyderabad Timings: 11:00 AM to 8:00 PM The team CoRe Research & Insights (CoRe R&I) provides secondary research and analysis services to global Deloitte Member Firms supporting pursuit, business development, practice development, and client engagements. The team uses exclusive sources, specialized research skills, and industry expertise to developinsightfulresearchreports,deliveringsignificantvaluetocustomersacrossDeloitte’sglobal network. Learn more aboutDeloitte. Qualifications Overall, 6-9 years with at least 4 years of hands-on experience in program management, internal corporate strategy roles, and reporting to leadership-level audiences. Client-service exposure or experience in working with senior leadership directly is preferred. Exceptional attention to detail, project ownership, and a strong track record of executing high-impact projects and initiatives. Hands-on experience working on Generative AI tools. Exposure to prompt engineering is an added advantage. How You’ll Grow At Deloitte, we’ve invested much to create a rich environment where our professionals can grow. We want everyone to develop their way, playing to their strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with various learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challengingassignments—tohelpacceleratetheircareersalongtheway.Notwopeoplelearninthesameway.So,weprovidevariousresources,includingliveclassrooms,team-basedlearning,and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices, is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center inIndia #EagerForExcellence #EAG-Core Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300913 Show more Show less

Skills: Windows, VMWare Platform, Patch Management, VMware Infrastructure, Hypervisor, Internet Protocol Suite (TCP/IP), Job Description Position : Windows & VMware L2/L3/ SME Job Purpose Design, Solution, Troubleshoot and Architect for Windows/ VMWare Platform. Technical Ensure the 24/7/365 availability of all systems, applications, and infrastructure Configure new servers, applications, updates, and develop processes and procedures that fulfil the support of secure systems. Create and manage security and distribution groups, including managing group memberships. Troubleshoot and resolve Active Directory-related issues, including authentication problems, replication issues, and directory service errors. Implement and maintain Active Directory Certificate Services (AD CS) for issuing and managing digital certificates within the organization. Design, implement, and maintain Active Directory services, including domain controllers, DNS, Windows Failover Cluster etc Create and organize OUs to structure the AD hierarchy efficiently. Create, edit, and link Group Policy Objects (GPOs) to OUs. Assign permissions to users or groups for specific OUs or objects within the AD. Diagnose and resolve complex AD-related issues. Manage security group memberships, which can impact resource access. Extend or modify the AD schema for custom attributes or classes. Manage complex GPOs, including scripting and software deployment. Implement auditing policies and ensure AD compliance with security policies. Plan for AD scalability and high availability to ensure business continuity. Implement automation scripts and tools for routine tasks and reporting. Optimize AD performance by monitoring and tuning AD component Participate in anticipating, mitigating, identifying, troubleshooting, and resolving hardware and software issues on servers in a timely and accurate fashion. Coordinate with other staff, to prioritize and work on continuing to improve existing systems. Review new technology according to company direction. Advanced Remote Desktop and Terminal Server experience. VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred. Ten plus years of previous architecture experience, across multiple vendor and technologies. In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices. Solid experience designing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies. Excellent Knowledge of Private, Public and Hybrid Cloud environments Excellent Knowledge of Cloud Orchestration platforms Excellent knowledge of Windows Server, Linux, in HA/DR type configurations. Excellent knowledge of Sever hardware platforms: x86 Excellent knowledge of VMWare ESX, vSphere, vRa Excellent knowledge of SAN, NAS, DAS, RAID, SCSI, Fiber Channel, Backup to Disk, clustering, encryption technologies from multiple vendors. Accountabilities Attend Customers request and issue and have ability to understand and resolve Knowledge Transfer & Knowledgebase creation Knowledge Transfer Own internal trainings and workshops of his area Create and Publish Knowledge Base articles and WIKI Documents Strengthen the team knowledge level in proactive manner. Outcomes/KPIs Solution Share at an Individual Level Quality of Solution No follow-up issues Contribution to Knowledge building, Documenting Lessons Learned, Effective cascading of Knowledge. Quick Initial Response time. Work Environment And Benefits Opportunity to research and resolve problems even if the solution isnt at your fingertips. Availability for rotating shifts depending upon business needs. There will also be rotating morning, evening shifts and night Shifts. Education And Qualifications Bachelors degree in Engineering or any other equaling Work Experience Minimum 10+ years of Architecture level experience in Windows & VMware Solutioning along with very good Cloud skills. Interested candidates can share their resume with below mandatory details Full Name (As per Aadhaar Card) Contact Number Email ID Current Company Total Experience Relevant Experience Current Salary (Fixed + Variable) Expected Salary CTC of offer in hand (if any) Primary Skills Notice Period/LWD Current Location Preferred Location Highest Qualification & % 10th % 12th % or Diploma % Graduation % Post-Graduation % (if yes) Show more Show less

Skills: Windows, VMWare Platform, Patch Management, VMware Infrastructure, Hypervisor, Internet Protocol Suite (TCP/IP), Job Description Position : Windows & VMware L2/L3/ SME Job Purpose Design, Solution, Troubleshoot and Architect for Windows/ VMWare Platform. Technical Ensure the 24/7/365 availability of all systems, applications, and infrastructure Configure new servers, applications, updates, and develop processes and procedures that fulfil the support of secure systems. Create and manage security and distribution groups, including managing group memberships. Troubleshoot and resolve Active Directory-related issues, including authentication problems, replication issues, and directory service errors. Implement and maintain Active Directory Certificate Services (AD CS) for issuing and managing digital certificates within the organization. Design, implement, and maintain Active Directory services, including domain controllers, DNS, Windows Failover Cluster etc Create and organize OUs to structure the AD hierarchy efficiently. Create, edit, and link Group Policy Objects (GPOs) to OUs. Assign permissions to users or groups for specific OUs or objects within the AD. Diagnose and resolve complex AD-related issues. Manage security group memberships, which can impact resource access. Extend or modify the AD schema for custom attributes or classes. Manage complex GPOs, including scripting and software deployment. Implement auditing policies and ensure AD compliance with security policies. Plan for AD scalability and high availability to ensure business continuity. Implement automation scripts and tools for routine tasks and reporting. Optimize AD performance by monitoring and tuning AD component Participate in anticipating, mitigating, identifying, troubleshooting, and resolving hardware and software issues on servers in a timely and accurate fashion. Coordinate with other staff, to prioritize and work on continuing to improve existing systems. Review new technology according to company direction. Advanced Remote Desktop and Terminal Server experience. VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred. Ten plus years of previous architecture experience, across multiple vendor and technologies. In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices. Solid experience designing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies. Excellent Knowledge of Private, Public and Hybrid Cloud environments Excellent Knowledge of Cloud Orchestration platforms Excellent knowledge of Windows Server, Linux, in HA/DR type configurations. Excellent knowledge of Sever hardware platforms: x86 Excellent knowledge of VMWare ESX, vSphere, vRa Excellent knowledge of SAN, NAS, DAS, RAID, SCSI, Fiber Channel, Backup to Disk, clustering, encryption technologies from multiple vendors. Accountabilities Attend Customers request and issue and have ability to understand and resolve Knowledge Transfer & Knowledgebase creation Knowledge Transfer Own internal trainings and workshops of his area Create and Publish Knowledge Base articles and WIKI Documents Strengthen the team knowledge level in proactive manner. Outcomes/KPIs Solution Share at an Individual Level Quality of Solution No follow-up issues Contribution to Knowledge building, Documenting Lessons Learned, Effective cascading of Knowledge. Quick Initial Response time. Work Environment And Benefits Opportunity to research and resolve problems even if the solution isnt at your fingertips. Availability for rotating shifts depending upon business needs. There will also be rotating morning, evening shifts and night Shifts. Education And Qualifications Bachelors degree in Engineering or any other equaling Work Experience Minimum 10+ years of Architecture level experience in Windows & VMware Solutioning along with very good Cloud skills. Interested candidates can share their resume with below mandatory details Full Name (As per Aadhaar Card) Contact Number Email ID Current Company Total Experience Relevant Experience Current Salary (Fixed + Variable) Expected Salary CTC of offer in hand (if any) Primary Skills Notice Period/LWD Current Location Preferred Location Highest Qualification & % 10th % 12th % or Diploma % Graduation % Post-Graduation % (if yes) Show more Show less

Requirements Strong Cloud Computer Knowledge Emails Systems (Google and Microsoft) Assets Management CCTV and Biometric device Hardware/Network Daily backup check on Cloud CCTV Configuration eSSL Biometric Systems Firewall Meraki, SSL-VPN, End Point Security and UTM Management Application Software Support through Remote Software on Center visit requirements weekly 2 days Additional Skills- Strong Cloud Computer Knowledge, Emails Systems, Assets Management, CCTV and Biometric device knowledge. Windows 2016 R2, 2022 Server Installation and maintenance of Active Directory server; DHCP Server and File server in Configuration of WI-FI access Network printer Hardware/Network Managing System Security Policies (File, Folder/ User / access, Trusted access through AD) Manage Google Workspace with Office 366 mail server Firewall Meraki, SSL-VPN, Quick Heal Endpoint Security, UTM Configure the WAN interface settings, Including IP Address, Subnet mask, User create, Assign User Rights, Group Policy Management in Azure Antivirus, intrusion prevention, application control, and web filtering Storage NAS Configuration, RAID Configuration, iSCSI Based Storage, Show more Show less

Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager in operation from customer services domain Required Candidate profile end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live.

Job Title: Hardware Server Engineer Location: Chakan, Pune - 410501 Job Summary: We are looking for a Customer Support Server Engineer to help customers with technical issues related to servers. You will troubleshoot problems, guide customers through setup and maintenance, and work with other teams to solve more complex issues. Responsibilities: Can handle server call, HP Prolant Server, HP storage Able to handle HP server Hardware calls including ILO configuration, RAID configuration, New Server Racking Stacking Should be able to do Server & storage hardware calls for HP Proliant 360/380, 3 PAR, Apollo, Synergy, Tape Library etc servers. To be ready for 24x7 Support in rotational shift. Support installation, configuration, and updates for server systems. Respond to support tickets, emails, and phone calls. Escalate tough issues to senior engineers when needed. Keep clear records of customer interactions. Write support articles and update documentation. Requirements: Experience with Windows or Linux servers. Good problem-solving and communication skills. Basic knowledge of networks, storage, and server hardware. Comfortable with command-line tools. Nice to Have: Diploma in Hardware

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Join our team as an Application Engineer to build and maintain critical operational systems that power Kindle content ingestion and rendering at scale. Our team focuses on maintaining and improving the infrastructure that supports the reading and writing experience through automation, robust monitoring, and identifying, fixing problems proactively. Working alongside experienced engineers, you will contribute to building resilient systems and resolve complex technical challenges while ensuring optimal service performance for our customers. You will have opportunities to work on diverse set of responsibilities, thus leveling up your skills on both front and backend systems, large scale system upkeeping, proactive health analysis of deep intrinsic systems, coding, scripting and ground up self-service tools. You'll work on operational improvements through coding projects, develop automation solutions using Java, Python and shell scripts, manage critical deployments, and maintain pipelines. You'll collaborate with cross-functional teams to investigate and resolve technical issues, implement security improvements, and create solutions that enhance our operational efficiency and service capabilities. Your work will directly impact millions of readers worldwide as you contribute to the technology that powers the Kindle. Key job responsibilities • Work on operations and maintenance driven coding projects, primarily in Python or shell scripts, web technologies, with the potential for Java / C++ based projects • Perform software deployments, upgrades, and migrations in staging and production environments. • Build and maintain CI/CD pipelines to enable faster software delivery • Monitor and resolve system alarms through investigation and debugging. • Support incoming tickets and troubleshoot issues across multiple features and services & coordinate with teams to ensure service level agreement compliance. • Address security vulnerabilities and implement operational improvements. • Create and maintain technical documentation and knowledge base. Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Amazon Exports and Expansion (Amazon Global Store) is looking for a seasoned Application Support Engineer, who has strong hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems. Amazon Global Store enables cross-border customers to purchase products on Amazon Marketplaces that currently ship to over 77 countries with guaranteed shipping and import duty fees. We seek to provide a customized experience that allows customers anywhere in the world to buy products from all of Amazon marketplaces. Our mission is to provide a one-stop shopping experience to international customers. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the application support engineer are: Provide first level of support for handling tickets, operational issues from production services Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects. Read and understand complex application code and make code fixes to resolve support issues Software deployment support in staging and production environments. Develop tools and automate manual operational tasks and easy maintenance of our services. Build monitoring metrics dashboard, and report System health and Support status metrics. Work with remote development (Seattle) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages The Amazon Development Centre India (Chennai) seeks a highly motivated and curious Application Engineer to support specialized reading features for non-fiction books. This role focuses on maintaining applications that deliver specialty reading features across multiple platforms, including iOS, Android, and eReader devices. Join us to be part of a dynamic team dedicated to ensure operational excellence and specialized reading experiences to our customers ! Key Responsibilities include, but not limited to the following: 1. Investigate and resolve issues pertaining to specialized reading features, content delivery, and infrastructure components. 2. Conduct comprehensive monitoring of production systems to ensure optimal health of applications and availability for customers. 3. Execute system migrations and upgrades to maintain current software dependencies. 4. Adapt to new age tools and technologies, including Generative AI, to enhance operational efficiency. 4. Analyze application code and implement necessary fixes to address support-related issues. 5. Create and maintain automation tools and scripts to facilitate efficient operations and application maintenance. 6. Conduct thorough debugging and provide technical solutions through code modifications, configuration changes, and performance optimization. 7. Engage in cross-functional collaboration with stakeholders in Seattle or Madrid to effectively manage support issues and contribute to knowledge base development. 8. Regular status reporting of applications and tasks. Key job responsibilities - Knowledge on Java, Python scripting languages. - Must be able to prioritize, follow-through with detail-orientation independently. - Good verbal and written communication skills Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Amazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops, and more. Come join us as we continue to make history by launching exciting new projects. Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives. Come innovate with the Amazon Music team! Key job responsibilities Key job responsibilities • Play a lead role in onboarding the technical and operational tasks from Engineering team to Support team. • Provide Infrastructure support of incoming system issues, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services • Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies • Software deployment support in staging and production environments • Develop tools to aid operations and maintenance • System and Support status reporting • Ownership of two or more Digital products or components • Customer notification and workflow coordination and follow-up to maintain service level agreements Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Location : Vadodara / Ahmedabad. Job Type : Full Time / Onsite. Department : IT Infrastructure. Shift : Rotational Shift. Experience : 13-18 Years. Company Profile SI2 Technologies is a strategic Enterprise Solutions and IT Infrastructure Management service provider company. As a specialist in delivering business transformation through IT, Infrastructure, and Consulting, we partner with our customers to help them drive positive and upscaled outcomes. One of the many ways that we aim to keep providing you with the best possible service is our continued investment in education and the growth of our people. We hire highly skilled professionals and continually train and keep them updated in the latest technologies. Must Have Skills Expertise on ADDS/DNS/DHCP/GPO/Performance tuning, VMware Infra Management, Backup Administration. Good To Have Skills : CommVault Backup Management, Exchange Server Management, Logic Monitor, Box. Skills Windows Expert preferably on Windows Server, VMware, Citrix Infra, Nutanix platform. Adhere best practices of ITIL. Expertise in DNS, DHCP, DFS and Active Directory. Advance windows OS installation, configuration and troubleshooting. Good knowledge of OS performance fine tunning. Share Permission management and migration of Shares. Patch, Vulnerability and remediation Management. Knowledge of monitoring & Management tools like logic Monitor, VCenter, SolarWinds etc. Functional Knowledge of SCCM. Hands-On experience on storage and multipathing. Advance Microsoft cluster configuration, Management and troubleshooting. VMWare Virtualization configuration, management & troubleshooting issues for performance. Hands-On experience of Citrix VDI environment. Working knowledge of Backup and restoration solution (Commvault Preferred). Certificate Management. Co-ordinate with Vendors. Physical RAID configuration and troubleshooting. Good Knowledge of MSSQL and troubleshooting between OS and database. Working Knowledge of ITSM tools. (Service Now Preferred). Cross platform awareness. Roles & Responsibilities Carry out the complex level of troubleshooting on Windows Server OS. Participate in Change Management meetings, Review Technical designs. Sync up with Management, Prepare reports and capacity planning. Train/Monitor L1/L2 teams, Handle Major Incidents. Timely update of INC/RITM and providing RCA within SLA. Timely execution of Change requests as scheduled. Designing, and implementation of Server Infrastructure. Working with Vendors Support to mitigate the issue. performance analysis of data using monitoring Tool. Identify and Analyse performance improvement areas and prepare detailed plan for execution. Carry out OS, application and firmware upgrades as and when required. Implementation of solutions as per Scope defined. Work towards automation of everyday repeated tasks. Troubleshoot VDI issues. Work on problem ticket, identify root cause, prepare and review RCA documents. Manage and troubleshoot Virtualization Platforms. Should have knowledge and understanding of user problems and works towards their resolution in timely and efficient manner for improving overall customer experience. Should work towards enhancement of his skill set on a continual basis. Coordinate with Onsite team for Qualifications : B.Tech/B.Computers/IT, Graduation/PG in Computers/IT. Certifications : MCSE, VCA/VCP, ITIL. (ref:hirist.tech) Show more Show less

About Client: Our client is global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries it covers to over 700 clients. With its extensive domain and technology expertise helps drive superior competitive differentiation, customer experiences, and business outcomes. Job Title : Storage QA Engineer Key Skills : Python scripting, Storage, Server, Network. Job Locations : Bangalore Experience : 3 – 8 Years Work Mode : Hybrid Employment Type : Contractual Notice Period : Immediate - 10 Days Job Description – Storage administrator Systems with 3 to 8 years of relevant experience Very strong knowledge on Python scripting with expertise on advanced Python programming Strong Server/Storage/networking Industry experience Knowledge of controllers, drivers and networking components Sound switching experience Knowledge of Fiber channel operation and protocols (SAN, FC, FCoE protocol knowledge, multipath, RAID etc) Strong experience supporting client servers (blades and rack systems) Experience on Server testing, troubleshooting Experience installing drivers/updating drivers Relevant Storage, Network or Server O/S certifications. Troubleshooting experience within Ethernet and/or SAN environment. Show more Show less

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: Python Automation Engineer Location: Bangalore Experience: 5+ Job Type: Contract to hire(Min 1+ yr) Notice Period: Immediate joiners Job Description: Very strong knowledge on Python scripting with expertise on advanced Python programming Strong Server/Storage/networking Industry experience Knowledge of controllers, drivers and networking components Sound switching experience Knowledge of fiber channel operation and protocols (SAN, FC, FCoE protocol knowledge, multipath, RAID etc) Strong experience supporting client servers (blades and rack systems) Experience on Server testing, troubleshooting Experience installing drivers/updating drivers Relevant Storage, Network or Server O/S certifications. Troubleshooting experience within Ethernet and/or SAN environment Show more Show less

System Administrator About Us Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, Crazy Domains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. What You’ll do: - 2 - 3 years in a system administration role, supporting a large cluster of servers in web/hosting environments,monitoring infrastructure hosted in on-premises data centers and Cloud Infrastructure (OCI, AWS or Azure). Roles & Responsibilities System Monitoring and Support: Continuously monitor on-premises and cloud infrastructure using tools like Grafana, Zabbix and any Cloud monitoring tools. Proactively identify, troubleshoot, and resolve system issues to ensure maximum uptime. Cloud Infrastructure Administration: Configure and manage cloud services such as Compute Instances, Block Volumes, Object Storage, VCNs (Virtual Cloud Networks), and Load Balancers. Implement and manage IAM Policies, Compartments, and Tagging for resource organization and access control. Optimize cloud resources for cost and performance using tools like Cost Analysis. Configure and maintain Database Services, such as Autonomous Databases and DB Systems. Infrastructure as Code (IaC): Use Terraform to manage and provision cloud infrastructure. Write, assess, and maintain Terraform scripts for scalable and consistent deployments. Collaborate with DevOps teams to adopt and refine infrastructure best practices. Incident and Change Management: Manage incidents, service requests, and changes via ServiceNow ITSM tools. Collaborate with teams to resolve complex technical challenges within SLAs. Automation and Scripting: Develop and maintain scripts in Bash, Python, PERL, Ruby, or similar languages to automate routine tasks. Enhance operational processes to improve system performance and team efficiency. Documentation and Reporting: Maintain accurate documentation of system processes, configurations, and incident resolutions. Share knowledge with team members to foster collaboration and faster problem resolution. Who are you? Required Skills Proven experience in system administration across on-premises and cloud environments. Linux/Unix fundamentals, File Systems troubleshooting, good understanding of the various tools / services that are available by default with the Operating system. Good understanding of Linux Systems implies understanding these and more Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Knowledge of concepts like DNS, HTTP, TCP/UDP. Understanding of RAID/DAS/SAN/NAS storage solutions. Exposure to database servers such as MySQL Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc. Familiar with Firewall tools like iptables, CSF, LFD Hands-on experience with cloud services such as Compute, Block Volumes, Object Storage, Networking (VCNs, Subnets, Security Lists, and DRG), and Load Balancers. Knowledge working with Terraform and automation tools like cloud CLI. Experience with monitoring tools like Grafana, Zabbix, and Cloud Monitoring. Familiarity with OCI security features, including IAM Policies, KMS, and Vault Services. Experience with ServiceNow ITSM or equivalent tools. Desirable Skills Certifications: (preferred not mandatory) oCloud Infrastructure Certified Associate/Professional. (OCI/AWS/Azure) oRed Hat Certified System Administrator (RHCSA) or equivalent. Advanced scripting capabilities in languages like Python, Bash, Go, PHP etc. Soft Skills Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills. Work Conditions Willingness to work shifts and participate in a 24/7 on-call rotation. Ability to thrive in a fast-paced and dynamic environment. Why You’ll Love Us We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Linux Admin Experince Required :7 to 15 Managing & maintaining SUSE Servers Managing IBM, DELL, Lenovo Fujitsu and HP HANA appliance servers. Building/reimages SUSE Linux servers in both physical and virtual environment. Managing Linux virtual machines that are configured in ESX environments. Providing Level 3 supports to the customers and Managing the Antivirus environment. Patching and OS upgrades on SUSE servers Exposure on DNS, NFS, Samba, FTP, LDAP, NTP, Email services. Knowledge on SAN or NAS environment. Knowledge on RAID, LVM. Exposure on any clusters and package management Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution. Experience analyzing, troubleshooting, and providing solutions for technical issues. Show more Show less

Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey. We are customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. We are currently looking for an for a new Linux Systems A dministrator , reporting to the IT Infrastructure Data c enter Server Manager , to join our IT Infrastructure team. Why work with us? Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness, as well as rewarding them for their hard work, is our priority Responsibilities The position of Linux Systems Administrator has the following responsibilities: Install ations , configur ing , and maintain ing Linux operating systems and related software. Monitor ing of system performance, troubleshoot issues, and ensure high availability and reliability of Linux-based infrastructure. Collaborate with cross-functional teams to design and implement Linux-based solutions that meet business needs. Implement and maintain security measures to protect Linux systems from unauthorized access and ensure compliance with industry regulations. Perform regular system backups and disaster recovery procedures to minimize data loss and maintain business continuity. Automate system administrative tasks using scripting languages such as Bash or Python to streamline processes and improve efficiency. Manage user accounts, permissions, and access controls to ensure proper system security and data integrity. Install, configure, and maintain network services, including DNS, DHCP, and LDAP. Collaborate with software developers and system analysts to troubleshoot and resolve software compatibility issues on Linux platforms. Evaluate and recommend hardware and software upgrades to improve system performance and scalability. Qualifications The position of Linux Systems Administrator has the following re quired skills : Strong knowledge of Linux operating systems, including Red Hat, Ubuntu, CentOS, Debian, and SuSE Proficient in Linux command-line interface (CLI) and shell scripting. Experience with virtualization technologies, such as VMware or KVM. Familiarity with networking concepts, protocols, and services, including TCP/IP, DHCP, DNS, and VPN. Knowledge of storage technologies, such as RAID, SAN, and NAS. Understanding of security best practices and experience in implementing security measures on Linux systems. Excellent problem-solving and troubleshooting skills with the ability to quickly identify and resolve technical issues. Ability to work independently and in a team-oriented environment, collaborating with cross-functional teams. Strong communication skills to effectively communicate technical concepts and solutions to technical and non-technical stakeholders. Detail-oriented mindset with a focus on accuracy and attention to detail The position of Linux Systems Administrator requires the following qualifications: Proven work experience as a Linux Administrator or a similar role. (5 Years) Industry certifications, such as Linux Professional Institute Certification (LPIC) or Red Hat Certified Engineer (RHCE), are highly desired. Strong understanding of server hardware and experience in server management. Experience with configuration management tools, such as Ansible, is a plus. Knowledge of cloud platforms, such as AWS or Azure, is advantageous . Familiarity with monitoring tools like Nagios is a plus. Ability to adapt to new technologies and stay updated with industry trends and advancements in Linux administration. (Preferred) Bachelor's degree in Computer Science , Information Technology, or a related field. In addition the successful candidate will be able to demonstrate understanding or knowledge of the following: Strong written, verbal and presentation skills Good analytical and problem solving skills Ability to quickly understand both business and technical concepts Excellent interpersonal skills with the ability to interact with both technical and non-technical customers Self motivated , quality driven, customer focused Understands and embraces cultural diversity Proven ability to multi-task and prioritize workloads Knowledge of Backup Solutions e.g. NetVault Inventory and Asset Management Solutions - specifically Netbox Management and Monitoring solutions - Foglight, SolarWinds, Nagios Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We’re not the company that makes big promises. We’re the company that fulfills them. We’re Quest: Where Next Meets Now. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at http://www.quest.com/careers . Show more Show less

Responsibilities:- should be good in RAID technology. Should be aware on ILO. Should be hands on exposure on Hardware Parts replacement. Should be ready for 24*7. Any OEM experience will work out(HP. /IBM /Dell etc) Show more Show less

Job Description: We are currently seeking a skilled and enthusiastic Linux System Administrator with hands-on experience in web hosting and data center (DC) operations. The ideal candidate will possess strong foundational knowledge in Linux system administration and be proficient in managing hosting control panels, virtualization technologies, and hardware-level configurations. Key Responsibilities: Manage and support web hosting environments including WHM/cPanel and Plesk (optional) Configure and maintain DNS, MySQL databases, and secure shell (SSH) access Monitor, detect, and mitigate DDoS attacks using firewall and iptables configurations Configure and manage various RAID levels (Software and Hardware) Implement and manage LVM (Logical Volume Manager) Work with virtualization technologies, including Hyper-V Use IPMI/KVM tools for remote management and troubleshooting Perform OS installations for Windows and various Linux distributions Manage filesystem and partitioning tasks efficiently Oversee network setup and configuration Handle hardware configuration, CPU optimization, and performance tuning Troubleshoot hardware-related issues in data center environments Key Skills Required: WHM / cPanel Plesk (optional) Web Hosting Management DNS Configuration MySQL SSH DDoS Mitigation Techniques Firewall & iptables RAID (Software & Hardware) LVM (Logical Volume Management) Virtualization: Hyper-V IPMI / KVM Remote Management OS Installation (Windows & Linux) Filesystem & Partition Management Network Management Hardware Configuration & Troubleshooting CPU Optimization Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field Relevant certifications in Linux or system administration (e.g., RHCSA, CompTIA Linux+) Show more Show less

Storage L1 Tech Engineer Must Have Storage & SAN fundamentals Fiber channel and ISCSI technology HP Storage Product – Online & Nearline At least one Operating system Experience Required: 2-4 Years hands on experience in Service & Support on Backup/Nearline products, mainly HP enterprise level libraries, Physical Tape Libraries, Virtual libraries, Disk to Disk Backup systems, OS, Backup Software, MSL, ESL, ESL-E, VLS, D2D Gen2, B6200 etc. Working through complex problems which may involve Switch, SAN or Library components and require a holistic troubleshooting approach. 1-2 years of Field support experience preferred. Experience with SAN and Switched SCSI environments, Should have exposure to basic Storage concepts like RAID, SAN, NAS. Experience in supporting at least 2 OS in a clustered SAN centric environment. Experience on using HPs L&TT Tools for diagnosing, Firmware upgrades, Testing of Tape Libraries, and Library management tools like CV-TL, CV-VLS Experience in supporting tape drive technologies including DLT, SDLT, LTO1 to LTO5 General knowledge of SAN Infrastructure, Blade environment, Virtual Connect, ProLiant Servers, SAN concepts, connectivity of Nearline products & solutions in SAN, Ethernet & Direct attached environment, SAN associated products including Secure Path, Business Copy, Persistent Storage Manager, Virtual Replicator. General knowledge of networking concepts and iSCSI protocol. Knowledge & understanding of Storage arrays - EVA, MSA, NAS, XP Storage. Responsibilities Provide Remote Storage Hardware & Software support to MC Customers, Field CE's, Escalation Engineers, Reseller/VAR as well as L1 Engineers, Diagnose and solve the Incidents/Issues via phone and email. Candidate should perform the Problem resolution, Interface with Onsite Engineers, Account Support Managers, Escalation and Elevation management Understanding criticality of issue and business impact by demonstrating mission critical mindset & work to identify the cause of the issue in the shortest/quickest path. Provide immediate technical response and expertise in restoration of customer High availability environments. Applying systematic problem solving techniques, high quality call documentation, and superior can-do attitude. Develop and document clear action plans to resolve issues even where information may be limited. Be fully aware of the business impact of ongoing issues and thus keep customers/account team updated of all action plans and developments during the resolution process. Delivers timely solutions to customer issues and meets the defined SLAs for response and resolution time and other Performance metrics are met /exceeded. Collaboration with other cross functional groups – i.e. L2, L3 , Labs , Call Management, Resource control to ensure timely resolution of issues Participate / prepare Post Incident Reviews with ASM/Account Team as required. Aptitude towards problem solving and Trouble shooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis Education and Experience B.E/B.Tech or Master's Degree in Technical Discipline Experience of 1-3 years Possession of professional certification mandatory: A+, Server+ Possession of professional certification within a technical field e.g: MCSE, CCNA etc. will be preferred Provided or led in technical support of an IT environment preferably with experience in supporting servers/networking. Show more Show less

Years of experience: 6-11 years Job Location: Pune Must-Have Candidate should have deep knowledge of VitalQIP tool (VitalQIP20, VitalQIP8.0, VitalQIP AMS21, VitalQIP AMS2.1. Excellent in AMS(Appliance Management Server), ESM(Enterprise server management) and DNS and DHCP environment. Troubleshooting skills for DNS and DHCP Environment in quick time (Nokia QIP700-720-730, S_QIP, Nokia Raid 1200-1230, AMM 5000, ESM5000) Good Knowledge of Anycast and subnetting. Knowledge of Routing OSPF/BGP, Switching. Good Knowledge of tools, Tacacs/Radius/HPOV NNMi Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent) Excellent Communication skill Good-to-Have ITIL certification Responsibility of / Expectations from the Role 1 Network support from Offshore, 24X7 support shift support 2 Provide support on day-to-day DNS incidents and issues. 3 Monitor the DNS Infrastructure and work with different tools team for addition/deletion of the devices. 4 Support day to day changes and configurations in QIP infrastructure. 5 Manage and maintain the On-site spares availability for DNS infrastructure. 6 Coordinates with Network Delivery team for ongoing projects and provides support from Operations. 7 Maintain the DNS/DHCP CMDB up to date. 8 Support day to day cable patching requests and update the TRAX. 9 Vendor Coordination with NCC group in the event of any faults, software or hardware issues 10 Ensure all related process documents are up to date. Show more Show less

This Project Manager (IT - Mobile App / Software Development) position is ON-SITE Working in the office 5 days / week. You'll be well placed in our dynamic and friendly Development Team. Managing Projects from inception to delivery, including all the resources. Situated in the prestigious Silver Utopia Building, Chakala, Andheri East, Mumbai – 400099, Maharashtra The IT Project Manager: Is an integral part of Ziksu’s IT and Business operations team. A central figure within Ziksu’s IT department, playing a critical role in overseeing and guiding the successful delivery of technology projects. Leads cross-functional teams to achieve project milestones and objectives, ensuring projects are delivered on time, within budget, and meet or exceed quality standards. Manages the full project lifecycle from initiation through to closure, including planning, execution, monitoring, and finalizing projects according to strict deadlines and within budget. Coordinates internal resources and third parties/vendors for the flawless execution of projects, ensuring resource availability and allocation. Works closely with business stakeholders to ensure effective and efficient implementation of technology solutions, aligning project objectives with business goals and customer needs. Ensures risk management processes are in place to identify and mitigate project risks, maintaining comprehensive project documentation for all phases of the project lifecycle. Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality, leveraging project management best practices and standards. Requirements of the position The incumbent is expected to: Operate within Ziksu’s framework, policies, and procedures, ensuring effective transparency and accountability in all activity. Work collaboratively with staff in other departments to foster a compliance culture, achieve common goals and best practice. Communicate effectively, with staff, at all levels across the organisation. Demonstrate initiative, autonomy, analytical problem-solving skills, and alignment with Ziksu’s strategic objectives. Demonstrate a strong customer focus, always. Consider Ziksu’s objectives first when undertaking all duties, ensuring zero tolerance to non-compliance. Model integrity, professionalism, and respect in all interactions. Champion a compliance culture. Demonstrate exceptional research, conceptual and risk management skills. Actively participate in providing innovative solutions to strategic and complex issues. Display a well-developed knowledge and understanding of the legislative framework, standards, risk management and best practice methodologies relevant to financial compliance. Support organisational change and continuous improvement by actively contributing to achieve Ziksu’s vision, mission, and priorities. Role specific responsibilities Lead the planning, execution, and delivery of complex and technical projects in line with strategic business objectives. Create and maintain detailed project plans to track progress, key milestones, dependencies, and deliverables. Develop and manage RAID (Risks, Assumptions, Issues, and Dependencies) logs to proactively manage project challenges. Coordinate cross-functional internal teams and third-party vendors to ensure seamless project execution. Manage scope, schedule, and cost changes using structured change control and verification techniques. Perform robust risk management to minimize threats and capitalize on opportunities throughout the project lifecycle. Measure and monitor project performance using KPIs, dashboards, and other reporting tools. Produce comprehensive governance reports in collaboration with the Project Management Resource Office (PMRO). Report on project progress, risks, and escalations to senior stakeholders and executive management as needed. Ensure accurate and timely project billing and manage budget compliance. Draft statements of work and contract documentation in collaboration with technical experts and commercial teams. Ensure technical feasibility and availability of skilled resources aligned with project demands. Manage Profit & Loss (P&L) for projects, ensuring profitability and cost control. Drive compliance with deal review, security, and quality standards across all engagements. Maintain all necessary documentation for audits, compliance, and future reference. Form and lead high-performing, cross-functional project teams to deliver high-quality outcomes. Oversee end-to-end quality assurance and delivery processes to meet stakeholder expectations. Provide strategic technical guidance and mentoring to team members and project stakeholders. Lead engagement with senior client stakeholders and internal leadership across multiple projects. Conduct post-project reviews to evaluate success criteria, capture lessons learned and drive continuous improvement. Oversee a portfolio of concurrent projects and provide leadership, coaching, and support to junior Project Managers and PMRO staff. Qualifications & experience: Bachelor’s / Master’s degree in Information Technology, Computer Science, Engineering or related field like Business Administration, with a focus on Project Management. Certified PMP (Project Management Professionals) will be highly regarded. Payment Domain Expertise: Hands-on experience and expertise in the payment domain. Experience in financial services is a plus 9–12 years of experience managing end-to-end delivery of complex projects using Agile and Waterfall methodologies. Proven ability to lead cross-functional technical teams and manage large-scale transformation programs. Strong commercial experience including full P&L ownership and strategic budgeting. In-depth experience in creating project plans, managing RAID logs, change controls, and project governance. Experience in managing multi-vendor environments and complex stakeholder ecosystems. Demonstrated leadership in mentoring, coaching, and developing junior project managers. Expertise in project auditing, compliance, and risk frameworks. Good communication and interpersonal skills with the ability to work effectively with all stakeholders. You MUST ANSWER the QUESTIONS attached and PROVIDE YOUR RESUME. Please note: Preference will be given to availability for an IMMEDIATE START. For any queries, please reach out to work@ziksu.com Show more Show less