727 Raid Jobs - Page 12

Job Summary Strategy First line of supervision Ability to create test strategy and test schedule Experience in SQL queries, Stored Procedures, Jobs creations Control M execution Job Management Ability to do programming in the latest tech stack Knowledgeable to prepare estimates for large projects Guide team on testing approach Creative to resolve challenges during testing Ability to drive initiatives and impress on key stakeholders Courageous to take tough decisions in the interest of project Prepare Closure report and Quality Gate checklist Ensure compliance to eSDLC Process Conflict resolutions within the team Create career path for the team and have succession planning Foster an open culture within the team Ability to provide tough feedbacks Sound knowledge on risk assessment and risk management Mentor and guide to the team Maintain right resource mix Perform periodic skill set evaluation of team Lead initiatives within the ITO space Manage test environment Promote equality within the team Business Ensure risks/issues are captured for all projects and ensure that any changes to milestone deliverables (scope, due date etc.,) have been approved by relevant PWG/PSC/PRC Mitigation of risks and resolution of issues in a timely manner including developing suitable controls and measuring their effectiveness Adopt DevOps in all the projects Comply with QA review audit for all the BC4/5 applications Procure dispensation on valid cases Implement testing accountability and process consistently across all engagements Implement standard test reporting Planning and manage test environments. Create Test automation frameworks from scratch Drive Test Automation within the team and provide mentorship Prepare the Automation Test Strategy and roadmap for the area. Plan and execute activities in relation to Test Scripting, preparation and execution Communicate to stakeholders on the Test Status, risks and issue resolution Manage and coordinate Testing Key Responsibilities Processes Ensuring no adversely rated test audit, no medium or high risks rated test issues from audit and No expired/overdue risks or actions from audits Unified/Standardized JIRA, test artefacts, status reports, completion report suite covering e2e test methodology by SDLC Thorough understanding of the system and data architecture of the underlying product Adoption of model across all domains with appropriate test methodology aligned to each project and evidence Mandatory e-Learning completion Enchanting block leave Data Leakage Prevention Adherence to Group Code of Conduct Marking Daily Time sheet with specific tasks People & Talent Adherence to hygiene factors focused from the hub Investigating on My Voice feedback and improve team engagement. Reinforce leadership and increasing participation in Leadership & Hi-connect sessions. Ensure Billability for the team Ensure SOWs are in place and extensions and terminations of contracts are managed to avoid cost leakage Maintain the right permanent: vendor mix as per the bank’s policy Risk Management Ensure all the SDF Templates followed on all the Test Deliverables. QA Review / TDA / Internal / External Audit controls should be maintained in central repository Document all the RAID details in the Test Strategy with appropriate Mitigation plan. Governance Deliver projects within cost, schedule & quality Take a proactive approach save effort and improve efficiency Collaborate with the stakeholders to drive through initiatives Ensure regression pack are executed for any changes to the system Ensure Performance Testing for the changes to the system Collaborate with other test managers to ensure all testing is completed before Go Live Create test strategy and Test Schedule Knowledgeable to prepare estimates for large projects Guide Leads and team on testing approach Creative to resolve challenges during testing Drive initiatives and impress on key stakeholders Take tough decisions in the interest of project Prepare Closure report and Quality Gate checklist Ensure compliance to eSDLC models Represent testing in PWG and other management meetings Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills And Experience Java Production Monitoring Tools Selenium Gennie Framework SQL Qualifications EDUCATION BE/MCA/PG DEGREE About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Summary Position Summary Workforce Software Human Capital The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations – from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients. Insights Innovation & Operate Helps clients sustain organizational performance and enables ongoing insights into the organization with a set of services and solutions that extend capabilities with products, solutions and operates capabilities provided as a service. The HC Operate team is a core component of our Human Capital practice – the work we do supports the five major issues our clients are facing. Human Capital Application Management Services help clients sustain Organizational performance by helping to manage, enhance, and maintain custom or packaged HR software. Deloitte provides full-cycle Operate from upfront advisory services through application optimization and innovation. Keeping the employee in mind, all our services cater to improving an organization’s productivity through their human capital asset. Work You’ll Do Participate in the full lifecycle of an Operate project including, System enhancements, Support and Maintenance, in adherence to Service Level Agreements Work on Incident Management activities like Incidence logging, Triage, Tracking and Resolution on severity basis, and Problem Management activities of Root Cause Analysis and Error Handling. Participate in requirement gathering for identified changes (small and medium enhancements) based on Request for Change documents, and translate business needs into technical/functional design specifications Work with IT Service Management (ITSM) tools like ServiceNow for Level based (L1, 2 or 3) support Our practitioners will be able to maintain the specialization they have built to date in certain areas while also learning how it connects to broader issues in the market. We are committed to continuously supporting our practitioners as they build skills in either one specific part of our business or across the business – our Portfolio is structured to facilitate this learning. With Human Capital at the forefront of every organization and Industry, our people will have the ability to capitalize on some of the biggest trends happening today and support organizations working to leverage their greatest asset: their people. We will continue to help our people deliver world-class services, innovate on new solutions and products, and prepare them to address our clients’ most difficult challenges in the market. Knowledge in one or more of the following areas: Workforce Management concepts, Workforce Software suite, ITSM tools, RACI Matrix, RAID Log and ITIL practices Additional Responsibilities: Participate/ Lead in the full lifecycle of a project including, Business Analysis, Functional Specification, System Configuration, Design and Testing Participate in requirement gathering and translate business needs into a systems design specification Maintain and monitor data conversion assigned activities during all phases of project Research, document, configure and test all functional elements involving rules and policies Collaborate with the functional consultants and other project team members to ensure configuration of the functional specifications have been met Collaborate with project teams and client stakeholders in a virtual environment to support project delivery Support deployment activities including involvement in local design workshops, implementation and hyper care related activities Perform configuration, re-configurations, upgrades, enhancements, implementation, maintenance and user acceptance testing activities for large-scale timekeeping and workforce application Act as technical liaison and subject matter expert with internal client organizations and peer technology partners on timekeeping and workforce application Create and update detailed functional and technical design documents, plans testing strategies and test cases, user training documents and implementation documentation as necessary Conduct production support, software upgrades, and regular audits, to ensure compliance Maintain security related configuration, new labor level entries, employee groups and labor level sets. Act as liaison for application upgrades and coordinate communications and training Work location – BLR/HYD/MUM/GUR, Timings – 2pm to 11pm The key skills required are as follows: Bachelor’s Degree and Masters in Human Resource Management is desirable WFS Certification in Configuration / Integration Specialist and above is 2-6 years’ experience as a techno functional consultant in Time & Attendance system with Workforce Software. Working with SQL, Java scripts along with WFM software’s such as WorkForce Software PT102/ PT103 certification is Candidates with experience on WorkForce Software products (Time & Attendance, Absence Compliance Tracker, Reporting using SAP Crystal Reports and Workforce Analytics) Configuration of policy, Profile baseline, pay codes and pay code mapping, accruals, premiums and transaction creation policies, basic scheduling and roles. Experience in one or more of the following areas is added advantage: Consulting experience, Workforce Analytics and Interfaces Strong analytical/problem-solving ability Strong interpersonal skills Excellent written and oral communication skills Ability to work in teams and interact across all levels Ability to deal with ambiguity and work pressure Proficiency in MS Office, specifically MS Word, PowerPoint and Visio Demonstrated experience in HR Service Delivery, HR Transformation, HR Shared Services is preferred Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305894

Summary Position Summary Workforce Software Human Capital The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations – from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients. Insights Innovation & Operate Helps clients sustain organizational performance and enables ongoing insights into the organization with a set of services and solutions that extend capabilities with products, solutions and operates capabilities provided as a service. The HC Operate team is a core component of our Human Capital practice – the work we do supports the five major issues our clients are facing. Human Capital Application Management Services help clients sustain Organizational performance by helping to manage, enhance, and maintain custom or packaged HR software. Deloitte provides full-cycle Operate from upfront advisory services through application optimization and innovation. Keeping the employee in mind, all our services cater to improving an organization’s productivity through their human capital asset. Work You’ll Do Participate in the full lifecycle of an Operate project including, System enhancements, Support and Maintenance, in adherence to Service Level Agreements Work on Incident Management activities like Incidence logging, Triage, Tracking and Resolution on severity basis, and Problem Management activities of Root Cause Analysis and Error Handling. Participate in requirement gathering for identified changes (small and medium enhancements) based on Request for Change documents, and translate business needs into technical/functional design specifications Work with IT Service Management (ITSM) tools like ServiceNow for Level based (L1, 2 or 3) support Our practitioners will be able to maintain the specialization they have built to date in certain areas while also learning how it connects to broader issues in the market. We are committed to continuously supporting our practitioners as they build skills in either one specific part of our business or across the business – our Portfolio is structured to facilitate this learning. With Human Capital at the forefront of every organization and Industry, our people will have the ability to capitalize on some of the biggest trends happening today and support organizations working to leverage their greatest asset: their people. We will continue to help our people deliver world-class services, innovate on new solutions and products, and prepare them to address our clients’ most difficult challenges in the market. Knowledge in one or more of the following areas: Workforce Management concepts, Workforce Software suite, ITSM tools, RACI Matrix, RAID Log and ITIL practices Additional Responsibilities: Participate/ Lead in the full lifecycle of a project including, Business Analysis, Functional Specification, System Configuration, Design and Testing Participate in requirement gathering and translate business needs into a systems design specification Maintain and monitor data conversion assigned activities during all phases of project Research, document, configure and test all functional elements involving rules and policies Collaborate with the functional consultants and other project team members to ensure configuration of the functional specifications have been met Collaborate with project teams and client stakeholders in a virtual environment to support project delivery Support deployment activities including involvement in local design workshops, implementation and hyper care related activities Perform configuration, re-configurations, upgrades, enhancements, implementation, maintenance and user acceptance testing activities for large-scale timekeeping and workforce application Act as technical liaison and subject matter expert with internal client organizations and peer technology partners on timekeeping and workforce application Create and update detailed functional and technical design documents, plans testing strategies and test cases, user training documents and implementation documentation as necessary Conduct production support, software upgrades, and regular audits, to ensure compliance Maintain security related configuration, new labor level entries, employee groups and labor level sets. Act as liaison for application upgrades and coordinate communications and training Work location – BLR/HYD/MUM/GUR, Timings – 2pm to 11pm The key skills required are as follows: Bachelor’s Degree and Masters in Human Resource Management is desirable WFS Certification in Configuration / Integration Specialist and above is 2-6 years’ experience as a techno functional consultant in Time & Attendance system with Workforce Software. Working with SQL, Java scripts along with WFM software’s such as WorkForce Software PT102/ PT103 certification is Candidates with experience on WorkForce Software products (Time & Attendance, Absence Compliance Tracker, Reporting using SAP Crystal Reports and Workforce Analytics) Configuration of policy, Profile baseline, pay codes and pay code mapping, accruals, premiums and transaction creation policies, basic scheduling and roles. Experience in one or more of the following areas is added advantage: Consulting experience, Workforce Analytics and Interfaces Strong analytical/problem-solving ability Strong interpersonal skills Excellent written and oral communication skills Ability to work in teams and interact across all levels Ability to deal with ambiguity and work pressure Proficiency in MS Office, specifically MS Word, PowerPoint and Visio Demonstrated experience in HR Service Delivery, HR Transformation, HR Shared Services is preferred Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305894

Summary Position Summary Workforce Software Human Capital The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations – from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients. Insights Innovation & Operate Helps clients sustain organizational performance and enables ongoing insights into the organization with a set of services and solutions that extend capabilities with products, solutions and operates capabilities provided as a service. The HC Operate team is a core component of our Human Capital practice – the work we do supports the five major issues our clients are facing. Human Capital Application Management Services help clients sustain Organizational performance by helping to manage, enhance, and maintain custom or packaged HR software. Deloitte provides full-cycle Operate from upfront advisory services through application optimization and innovation. Keeping the employee in mind, all our services cater to improving an organization’s productivity through their human capital asset. Work You’ll Do Participate in the full lifecycle of an Operate project including, System enhancements, Support and Maintenance, in adherence to Service Level Agreements Work on Incident Management activities like Incidence logging, Triage, Tracking and Resolution on severity basis, and Problem Management activities of Root Cause Analysis and Error Handling. Participate in requirement gathering for identified changes (small and medium enhancements) based on Request for Change documents, and translate business needs into technical/functional design specifications Work with IT Service Management (ITSM) tools like ServiceNow for Level based (L1, 2 or 3) support Our practitioners will be able to maintain the specialization they have built to date in certain areas while also learning how it connects to broader issues in the market. We are committed to continuously supporting our practitioners as they build skills in either one specific part of our business or across the business – our Portfolio is structured to facilitate this learning. With Human Capital at the forefront of every organization and Industry, our people will have the ability to capitalize on some of the biggest trends happening today and support organizations working to leverage their greatest asset: their people. We will continue to help our people deliver world-class services, innovate on new solutions and products, and prepare them to address our clients’ most difficult challenges in the market. Knowledge in one or more of the following areas: Workforce Management concepts, Workforce Software suite, ITSM tools, RACI Matrix, RAID Log and ITIL practices Additional Responsibilities: Participate/ Lead in the full lifecycle of a project including, Business Analysis, Functional Specification, System Configuration, Design and Testing Participate in requirement gathering and translate business needs into a systems design specification Maintain and monitor data conversion assigned activities during all phases of project Research, document, configure and test all functional elements involving rules and policies Collaborate with the functional consultants and other project team members to ensure configuration of the functional specifications have been met Collaborate with project teams and client stakeholders in a virtual environment to support project delivery Support deployment activities including involvement in local design workshops, implementation and hyper care related activities Perform configuration, re-configurations, upgrades, enhancements, implementation, maintenance and user acceptance testing activities for large-scale timekeeping and workforce application Act as technical liaison and subject matter expert with internal client organizations and peer technology partners on timekeeping and workforce application Create and update detailed functional and technical design documents, plans testing strategies and test cases, user training documents and implementation documentation as necessary Conduct production support, software upgrades, and regular audits, to ensure compliance Maintain security related configuration, new labor level entries, employee groups and labor level sets. Act as liaison for application upgrades and coordinate communications and training Work location – BLR/HYD/MUM/GUR, Timings – 2pm to 11pm The key skills required are as follows: Bachelor’s Degree and Masters in Human Resource Management is desirable WFS Certification in Configuration / Integration Specialist and above is 2-6 years’ experience as a techno functional consultant in Time & Attendance system with Workforce Software. Working with SQL, Java scripts along with WFM software’s such as WorkForce Software PT102/ PT103 certification is Candidates with experience on WorkForce Software products (Time & Attendance, Absence Compliance Tracker, Reporting using SAP Crystal Reports and Workforce Analytics) Configuration of policy, Profile baseline, pay codes and pay code mapping, accruals, premiums and transaction creation policies, basic scheduling and roles. Experience in one or more of the following areas is added advantage: Consulting experience, Workforce Analytics and Interfaces Strong analytical/problem-solving ability Strong interpersonal skills Excellent written and oral communication skills Ability to work in teams and interact across all levels Ability to deal with ambiguity and work pressure Proficiency in MS Office, specifically MS Word, PowerPoint and Visio Demonstrated experience in HR Service Delivery, HR Transformation, HR Shared Services is preferred Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305894

IT Full-Time Job ID: DGC00837 Chennai, Tamil Nadu 7-12 Yrs ₹08 - ₹13.5 Yearly Job description We are seeking a Project Manager to plan, coordinate, and oversee the successful delivery of multiple SRE and identity-platform initiatives. You will work closely with cross-functional teamsSRE/DevOps, IAM, backend, frontend, and QAto ensure projects meet scope, schedule, budget, and quality goals. Responsibilities Define project scope, goals, deliverables, and success criteria for tracks including DB sanity checks, infra automation, chaos frameworks, and identity-platform parity. Develop detailed project plans, schedules, resource allocations, and budget forecasts. Coordinate and facilitate daily stand-ups, sprint planning, retrospectives, and stakeholder reviews in an Agile/Scrum or Kanban framework. Track project progress, identify risks and impediments, and drive mitigation or escalation as needed. Manage cross-team dependencies and ensure clear hand-offs between SRE, DevOps, IAM, and development engineers. Communicate status, issues, and decisions to stakeholders at all levelsincluding engineering leads, product owners, and executive sponsors. Maintain project artifacts: roadmaps, Gantt charts, risk registers, RAID logs, and post-mortem reports. Foster continuous improvement by capturing lessons learned, refining processes, and driving adoption of best practices. Ensure compliance with organizational standards (FedRAMP, SOC2) and any regulatory requirements. Requirements Requirements 7+ years of project management experience in software development or IT operations. Proven track record delivering complex, cross-disciplinary engineering projects on time and within budget. Strong familiarity with Agile methodologies (Scrum, Kanban) and tools such as Jira or Azure DevOps. Excellent stakeholder-management and communication skills, both written and verbal. Experience coordinating infrastructure, SRE, or DevOps initiativesideally in AWS or cloud-native environments. Solid understanding of software development lifecycles, CI/CD pipelines, and automation practices. Ability to manage competing priorities, adapt to change, and maintain focus under pressure. Strong analytical and problem-solving skills, with attention to detail. Preferred PMP, PMI-ACP, or Scrum Master certification. Experience in identity-management or security projects (PingFederate, Okta, AWS Cognito). Knowledge of FedRAMP or other compliance frameworks. Familiarity with database backup/restore processes and chaos-engineering concepts. Education B.E./B.Tech, M.E./M.Tech, or MBA in Technology Management, Computer Science, or a related field. Benefits Opportunity to work with a dynamic and fast-paced IT organization. Make a real impact on the companys success by shaping a positive and engaging work culture. Work with a talented and collaborative team. Be part of a company that is passionate about making a difference through technology.

Description Amazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops, and more. Come join us as we continue to make history by launching exciting new projects. Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives. Come innovate with the Amazon Music team! Key job responsibilities Play a lead role in onboarding the technical and operational tasks from Engineering team to Support team. Provide Infrastructure support of incoming system issues, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of two or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages B.E. or B.S in Computer Science or a related field. Sound Knowledge in Java programming. Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Experience working with REST API based services Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2984310

Role: Senior Process and Reporting Analyst. Job Description: This role contributes significantly to the organization's pursuit of excellence in both local and global operations, improving processes across all business areas and lifecycles. It analyses existing workflows, pinpointing areas for enhancement by using performance metrics, and works alongside cross-functional teams to implement best practice and innovative solutions, and to monitor the seamless deployment of these. This role drives efficiency, productivity and continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead continuous improvement from conception to full adoption (discover, define problem, develop solution options, deliver and communicate) using data driven analysis and artefacts. Present succinct data driven key messages to senior leadership (reporting). Collaborate with cross-functional teams (inside and outside of Technology) to find and optimize existing processes in the development of products, system components, corporate applications, and platforms. Facilitate and coordinate between operation delivery teams, sponsors, and other stakeholders to ensure seamless integration of feedback and a timely resolution of operations-related tooling and processes. Establish a culture of continuous improvement. Oversee the build out & maintenance of CRO standard documentation in the form of process flow charts, Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), Templates (TMPs) and other audit controlled documentation in harmony with the way we work. Provide and support ongoing training on processes and documentation libraries. Occasionally, leads projects for implementation of software solutions and tools (that support/enforce process) within CRO globally. Provides training to CRO staff on processes. Supports Technology Strategy and Governance office in development of training materials for processes. Implements methods for measuring training efficiency. QUALIFICATIONS AND SKILLS NEEDED: Leadership in continual service improvement with proven success in co-creating, scoping, implementing, and deploying a company change in Software Development operations. Data driven business improvements and analyses. Experience in study design implementation and execution of study development phases. Experience in making technical recommendations for clinical trial backend systems. Executive leadership briefing - stakeholder management – specific to RAID on work streams with succinct data driven key messages. Proven experience of building and fostering cultural (team) change management. Commercial and business acumen that can be translated and communicated. Providing solution operation expertise and oversight to both internal and external customers. Expertise in developing metrics from an operational and customer success service management perspective. EXPERIENCE: Minimum of 5 years of process improvement, operations, project management experience. Leadership responsibilities of at least 12 months. Experience working with cross-functional teams. Excellent analytical and problem-solving skills. Strong communication and presentation skills. Self-directed - comfortable working in a fast-paced environment. Excellent analytical and problem-solving skills. Excellent communication and presentation skills. Experience of Jira - merit. Strategy and or advisory consulting experience - merit. Familiarity with FDA regulatory processes, clinical research processes - merit. EDUCATION: Master or Bachelor Degree in Quality Management/Assurance or Process Management, or minimum 5 years in process improvement/harmonization initiatives in global organization.

Project Manager – Digital Experience & Martech Delivery Job Summary The Project Manager will lead digital marketing and web delivery projects across digital ecosystem. This role requires strong organizational, communication, and stakeholder management skills to ensure timely, high-quality execution of martech and experience initiatives. Key Responsibilities Plan, manage, and drive delivery of cross-functional digital projects across marketing, UX, analytics, and engineering. Serve as primary point-of-contact across stakeholder groups and align efforts with business goals. Create and maintain detailed project plans, sprint backlogs, and RAID logs. Track dependencies, identify risks early, and remove blockers to ensure consistent progress. Facilitate sprint ceremonies, status meetings, and milestone reviews. Maintain project documentation and deliver performance reporting for leadership. Align martech and digital strategies with tactical delivery objectives. Required Skillset & Experience Minimum 8+ years of experience in digital project management, preferably in enterprise settings. Solid understanding of digital marketing, martech platforms, and website development lifecycle. Proven ability to manage multi-stakeholder environments and cross-functional teams. Strong organizational and documentation skills. Familiarity with Agile and Scrum methodologies. Technology Platforms & Tools JIRA / Confluence Workfront / Smartsheet Adobe Experience Cloud CMS Tools (AEM, WordPress, etc.) Agile Boards / Kanban Systems

Job Description First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities As an Associate Software Developer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing. Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets. In This Role, Your Responsibilities May Include Implementing and validating predictive models as well as creating and maintain statistical models with a focus on big data, incorporating a variety of statistical and machine learning techniques Designing and implementing various enterprise search applications such as Elasticsearch and Splunk for client requirements Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviours. Build teams or writing programs to cleanse and integrate data in an efficient and reusable manner, developing predictive or prescriptive models, and evaluating modelling results Preferred Education Master's Degree Required Technical And Professional Expertise Develop/Convert the database (Hadoop to GCP) of the specific objects (tables, views, procedures, functions, triggers, etc.) from one database to another database platform Implementation of a specific Data Replication mechanism (CDC, file data transfer, bulk data transfer, etc.). Expose data as API Participation in modernization roadmap journey Analyze discovery and analysis outcomes Lead discovery and analysis workshops/playbacks Identification of the applications dependencies, source, and target database incompatibilities. Analyze the non-functional requirements (security, HA, RTO/RPO, storage, compute, network, performance bench, etc.). Prepare the effort estimates, WBS, staffing plan, RACI, RAID etc. . Leads the team to adopt right tools for various migration and modernization method Preferred Technical And Professional Experience You thrive on teamwork and have excellent verbal and written communication skills. Ability to communicate with internal and external clients to understand and define business needs, providing analytical solutions Ability to communicate results to technical and non-technical audiences

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities As an Associate Software Developer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing. Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets. In This Role, Your Responsibilities May Include Implementing and validating predictive models as well as creating and maintain statistical models with a focus on big data, incorporating a variety of statistical and machine learning techniques Designing and implementing various enterprise search applications such as Elasticsearch and Splunk for client requirements Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviour’s. Build teams or writing programs to cleanse and integrate data in an efficient and reusable manner, developing predictive or prescriptive models, and evaluating modelling results Preferred Education Master's Degree Required Technical And Professional Expertise Develop/Convert the database (Hadoop to GCP) of the specific objects (tables, views, procedures, functions, triggers, etc.) from one database to another database platform Implementation of a specific Data Replication mechanism (CDC, file data transfer, bulk data transfer, etc.). Expose data as API Participation in modernization roadmap journey Analyze discovery and analysis outcomes Lead discovery and analysis workshops/playbacks Identification of the applications dependencies, source, and target database incompatibilities. Analyze the non-functional requirements (security, HA, RTO/RPO, storage, compute, network, performance bench, etc.). Prepare the effort estimates, WBS, staffing plan, RACI, RAID etc. . Leads the team to adopt right tools for various migration and modernization method Preferred Technical And Professional Experience You thrive on teamwork and have excellent verbal and written communication skills. Ability to communicate with internal and external clients to understand and define business needs, providing analytical solutions Ability to communicate results to technical and non-technical audiences

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities Scale an existing RAG code base for a production grade AI application Requirements: Proficiency in Prompt Engineering, LLMs, and Retrieval Augmented Generation Programming languages like Python or Java Experience with vector databases Experience using LLMs in software applications, including prompting, calling, and processing outputs Experience with AI frameworks such as LangChain Troubleshooting skills and creative in finding new ways to leverage LLM Experience with Azure Proof of Concept (POC) Development: Develop POCs to validate and showcase the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations. Help in showcasing the ability of Gen AI code assistant to refactor/rewrite and document code from one language to another, particularly COBOL to JAVA through rapid prototypes/ PoC Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members. Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation. Experience in python and pyspark will be added advantage Preferred Education Master's Degree Required Technical And Professional Expertise Strong programming skills, with proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, Keras or Hugging Face. Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms (e.g. Kubernetes, AWS, Azure, GCP) and related services is a plus. Experience and working knowledge in COBOL & JAVA would be preferred Having experience in Code generation, code matching & code translation Prepare the effort estimates, WBS, staffing plan, RACI, RAID etc. . Excellent interpersonal and communication skills. Engage with stakeholders for analysis and implementation. Commitment to continuous learning and staying updated with advancements in the field of AI. Demonstrate a growth mindset to understand clients' business processes and challenges Preferred Technical And Professional Experience Education: Bachelor's, Master's, or Ph.D. degree in Computer Science, Artificial Intelligence, Data Science or a related field. Ability to communicate with internal and external clients to understand and define business needs, providing analytical solutions Ability to communicate results to technical and non-technical audiences

Experience with strong Linux domain knowledge and troubleshooting skills, scripting, debug and build tools. Experience in RedHat Linux OS & LVM, RAID. Knowledge/Hands on in RedHat cluster Experience in performance tuning of OS, Application and Databases. Relevant experience on a high-volume enterprise help desk or similar support role. Excellent hands-on experience on different Linux distributions Exposure on virtualization and cloud platforms. Exposure to performance tuning of OS, Application and Databases. Solid knowledge of and experience with Red Hat-based Linux distributions Experience with different flavors of Linux (RHEL, Debian, and Ubuntu) Installation of operating system and system updates, patches, version upgrades per vendor recommendations. Excellent scripting skills in bash RHCE certified candidates will be given preference. A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Job Description First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high calibre professional to join our team as an Officer, Senior Business Analyst (Client Onboarding) – Hybrid (Internal Job Title: Project Analyst 3 - C11 ) based in Gurgaon, India . Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counselling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life. In this role, you’re expected to: We are looking for a Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Securities Services Operations (SSO) Change Department. This role is critical in helping to shape and drive process and technology change across the Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients. Work as a Business Analyst for new client onboardings and other change initiatives with a limited level of direct supervision. Develop an understanding of Citi’s EMEA Transfer Agency strategy and Operating Model, in order to ensure that the project is delivered in line with our operating processes and service offering. Identify gaps / risks within current model and work on process improvements. Liaise with Citi Clients to effectively deliver the project in line with Client requirements. Work with Global Change teams in EMEA and APAC to provide support/knowledge and rollout standardized model. Liaise with internal and external technology partners to create an operating environment ready for go live. Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project RAID log in line with most current Citi guidelines. Communicate effectively internally and externally within the Transfer Agency programme of activity in order to align activities and ensure timely escalation of issues. Perform process analysis and design solutions in response to client or operational needs; Deliver business requirements, prepare testing plans and execute/oversee testing; Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals; Take proactive actions targeted at minimizing and mitigating implementation & projects risk; Challenge the status quo, display initiative and innovation in coming up with solutions; Perform root cause analysis of common onboarding problems; Manage client and business ad-hoc queries and requirements; Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met; Display appropriate involvement in Department initiatives & strategic planning. As a successful candidate, you’d ideally have the following skills and exposure: At least 6-8 years of experience as Business Analyst is a must 4+ years of Transfer Agency client onboarding experience is a must Specific Skillset in Operations Business Analysis / Change / implementation delivery required Involvement in Fund launches / conversions / mergers / liquidations is beneficial Ability to work in fast paced environment under tight contractual deadlines. Capability for stepping into project management at times when required; Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences; Experience working on large migrations on-boards transformation projects and/or doing metrics on ops processes e.g. lean time in motion, root cause Excellent interpersonal skills particularly in dealing with Clients, internal stakeholders and Ability to work as part of a global team, managing conflict and openly addressing challenges What would you get in return? Competitive salary; annual salary review; discretionary annual performance bonus; A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications; A great environment for learning new technology and tools; Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others; Opportunity to work in hybrid mode; Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance); Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with; Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed); Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. - Job Family Group: Operations - Core - Job Family: Operations Project Management - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high calibre professional to join our team as an AVP, Project Manager (Client Onboarding) – Hybrid (Internal Job Title: Project Sr Analyst - C12 ) based in Gurgaon, India . Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counselling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life. In this role, you’re expected to: We are looking for a Project Manager (AVP) within Securities Services Operations (SSO) who will contribute to introduction or change of processes and operational work-flows for client driven projects within Securities Services Operations Change Department. This role requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required as much as ability to regularly assume informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. High professionalism is expected on this role since our clients are international investment institutions of global presence on the markets. If you enjoy new challenges and would like to see a Project Management world within SSO please join us! Work as a project manager for new client onboardings and other change initiatives with a limited level of direct supervision. Develop an understanding of Citi’s EMEA Transfer Agency strategy and Operating Model, in order to ensure that the project is delivered in line with our operating processes and service offering. Identify gaps / risks within current model and work on process improvements. Liaise with Citi Clients to effectively deliver the project in line with Client requirements. Work with Global Change teams in EMEA and APAC to provide support/knowledge and rollout standardized model. Liaise with internal and external technology partners to create an operating environment ready for go live. Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project RAID log in line with most current Citi guidelines. Communicate effectively internally and externally within the Transfer Agency programme of activity in order to align activities and ensure timely escalation of issues. Deliver business requirements, prepare testing plans and execute/oversee testing; Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals; Take proactive actions targeted at minimizing and mitigating implementation & projects risk; Lead and coordinate projects across Operations, in cooperation with our Product, Technology partners and our clients; Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks; Support in analysis & oversight of proposed system changes to assure smooth projects implementation; Challenge the status quo, display initiative and innovation; Take proactive actions targeted at minimizing and mitigating implementation risk; Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained; Act as a trusted partner to Clients and internal business partners; Drive improvement and competitive differentiation by proposing and implementing innovative solutions. As a successful candidate, you’d ideally have the following skills and exposure: At least 9 -10 years of experience as Project Manager is a must 6+ years of Transfer Agency client onboarding experience is a must Specific Skillset in Operations Project Management Delivery Required Involvement in Fund launches / conversions / mergers / liquidations is beneficial Ability to work in fast paced environment under tight contractual deadlines; Proven understanding of PMBOK standard and/or PMP certification is advantageous; Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences; Experience working on large migrations on-boards transformation projects and/or doing metrics on ops processes e.g. lean time in motion, root cause Excellent interpersonal skills particularly in dealing with Clients, internal stakeholders and Ability to work as part of a global team, managing conflict and openly addressing challenges What would you get in return? Competitive salary; annual salary review; discretionary annual performance bonus; A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications; A great environment for learning new technology and tools; Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others; Opportunity to work in hybrid mode; Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance); Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with; Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed); Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. - Job Family Group: Operations - Core - Job Family: Operations Project Management - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Experience- 6-8 Required Technical Skill Set** HPE Storage platforms: HPE Nimble ,HPE Primera , HPE 3PAR deployment, configuration, replication, and performance tuning, enterprise setup, firmware management, scalability, provisioning, snapshot/replication configuration SAN switch technologies Cisco MDS ,Brocade switches: zoning, fabric configuration, troubleshooting, Fabric management, diagnostics, and upgrade Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally should not be more than 3-5) · Experience with LUN provisioning, masking, and zoning across multi-host environments. · Proficiency with Fibre Channel, iSCSI, and FCoE protocols for block-level storage connectivity. · Knowledge of storage replication, snapshot technologies, and remote data protection solutions. · Proficient in backup integration and disaster recovery strategies in storage environments. · Experience performing firmware upgrades and hardware lifecycle management on storage devices. · Ability to conduct and analyze storage performance assessments, capacity planning, and security audits. · Familiarity with storage monitoring, alerting, and reporting tools for proactive system health checks. · Troubleshooting of hardware-level and storage network issues affecting performance and availability. · Adequate knowledge of Ethernet/iSCSI and Fibre Channel-based SAN topology Good-to-Have · Hands-on experience with HPE Storage platforms: HPE Nimble ,HPE Primera , HPE 3PAR deployment, configuration, replication, and performance tuning, enterprise setup, firmware management, scalability, provisioning, snapshot/replication configuration. SN Responsibility of / Expectations from the Role 1. Ability to work independently in a fast-paced dynamic environment required. 2. Proven experience in designing, implementing, and managing enterprise storage solutions. 3. Deep knowledge of SAN (Storage Area Network), NAS (Network Attached Storage), and DAS (Direct Attached Storage) technologies. 4. Expertise in RAID levels, disk provisioning, and storage performance optimization. 5. Strong understanding of SAN switch technologies Cisco MDS ,Brocade switches: zoning, fabric configuration, troubleshooting, Fabric management, diagnostics, and upgrade 6. Experience performing firmware upgrades and hardware lifecycle management on storage devices. 7. Ability to conduct and analyze storage performance assessments, capacity planning, and security audits.

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description relevant Exp: 5+ yrs Skill to Manage Physical and Virtual Servers in a large environment typically 600+ Servers. Server Hardware troubleshootingc. Knowledge of ITIL Preferred. Experience in handling Servers across multiple OS flavors. Experience on configuration and troubleshooting of Windows Clustersf. Experience on troubleshooting DHCP and DNS Services. Knowledge of networking fundamentals.h. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Good Documentation Skills preferred.j. Knowledge of configuration and troubleshooting of Hardware RAID. Experience on VMware or Hyper V virtualization. Experience on Nutanix will be value add Qualifications Graduates Additional Information 100% Work from Office (24 X7) Rotational shifts Current office location is Vikroli however team will move to Thane sometime post Apr 2025

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high calibre professional to join our team as an Officer, Senior Business Analyst (Client Onboarding) – Hybrid (Internal Job Title: Project Analyst 3 - C11 ) based in Gurgaon, India . Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counselling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life. In this role, you’re expected to: We are looking for a Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Securities Services Operations (SSO) Change Department. This role is critical in helping to shape and drive process and technology change across the Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients. Work as a Business Analyst for new client onboardings and other change initiatives with a limited level of direct supervision. Develop an understanding of Citi’s EMEA Transfer Agency strategy and Operating Model, in order to ensure that the project is delivered in line with our operating processes and service offering. Identify gaps / risks within current model and work on process improvements. Liaise with Citi Clients to effectively deliver the project in line with Client requirements. Work with Global Change teams in EMEA and APAC to provide support/knowledge and rollout standardized model. Liaise with internal and external technology partners to create an operating environment ready for go live. Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project RAID log in line with most current Citi guidelines. Communicate effectively internally and externally within the Transfer Agency programme of activity in order to align activities and ensure timely escalation of issues. Perform process analysis and design solutions in response to client or operational needs; Deliver business requirements, prepare testing plans and execute/oversee testing; Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals; Take proactive actions targeted at minimizing and mitigating implementation & projects risk; Challenge the status quo, display initiative and innovation in coming up with solutions; Perform root cause analysis of common onboarding problems; Manage client and business ad-hoc queries and requirements; Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met; Display appropriate involvement in Department initiatives & strategic planning. As a successful candidate, you’d ideally have the following skills and exposure: At least 6-8 years of experience as Business Analyst is a must 4+ years of Transfer Agency client onboarding experience is a must Specific Skillset in Operations Business Analysis / Change / implementation delivery required Involvement in Fund launches / conversions / mergers / liquidations is beneficial Ability to work in fast paced environment under tight contractual deadlines. Capability for stepping into project management at times when required; Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences; Experience working on large migrations on-boards transformation projects and/or doing metrics on ops processes e.g. lean time in motion, root cause Excellent interpersonal skills particularly in dealing with Clients, internal stakeholders and Ability to work as part of a global team, managing conflict and openly addressing challenges What would you get in return? Competitive salary; annual salary review; discretionary annual performance bonus; A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications; A great environment for learning new technology and tools; Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others; Opportunity to work in hybrid mode; Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance); Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with; Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed); Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Project Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high calibre professional to join our team as an AVP, Project Manager (Client Onboarding) – Hybrid (Internal Job Title: Project Sr Analyst - C12 ) based in Gurgaon, India . Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counselling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life. In this role, you’re expected to: We are looking for a Project Manager (AVP) within Securities Services Operations (SSO) who will contribute to introduction or change of processes and operational work-flows for client driven projects within Securities Services Operations Change Department. This role requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required as much as ability to regularly assume informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. High professionalism is expected on this role since our clients are international investment institutions of global presence on the markets. If you enjoy new challenges and would like to see a Project Management world within SSO please join us! Work as a project manager for new client onboardings and other change initiatives with a limited level of direct supervision. Develop an understanding of Citi’s EMEA Transfer Agency strategy and Operating Model, in order to ensure that the project is delivered in line with our operating processes and service offering. Identify gaps / risks within current model and work on process improvements. Liaise with Citi Clients to effectively deliver the project in line with Client requirements. Work with Global Change teams in EMEA and APAC to provide support/knowledge and rollout standardized model. Liaise with internal and external technology partners to create an operating environment ready for go live. Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project RAID log in line with most current Citi guidelines. Communicate effectively internally and externally within the Transfer Agency programme of activity in order to align activities and ensure timely escalation of issues. Deliver business requirements, prepare testing plans and execute/oversee testing; Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals; Take proactive actions targeted at minimizing and mitigating implementation & projects risk; Lead and coordinate projects across Operations, in cooperation with our Product, Technology partners and our clients; Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks; Support in analysis & oversight of proposed system changes to assure smooth projects implementation; Challenge the status quo, display initiative and innovation; Take proactive actions targeted at minimizing and mitigating implementation risk; Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained; Act as a trusted partner to Clients and internal business partners; Drive improvement and competitive differentiation by proposing and implementing innovative solutions. As a successful candidate, you’d ideally have the following skills and exposure: At least 9 -10 years of experience as Project Manager is a must 6+ years of Transfer Agency client onboarding experience is a must Specific Skillset in Operations Project Management Delivery Required Involvement in Fund launches / conversions / mergers / liquidations is beneficial Ability to work in fast paced environment under tight contractual deadlines; Proven understanding of PMBOK standard and/or PMP certification is advantageous; Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences; Experience working on large migrations on-boards transformation projects and/or doing metrics on ops processes e.g. lean time in motion, root cause Excellent interpersonal skills particularly in dealing with Clients, internal stakeholders and Ability to work as part of a global team, managing conflict and openly addressing challenges What would you get in return? Competitive salary; annual salary review; discretionary annual performance bonus; A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications; A great environment for learning new technology and tools; Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others; Opportunity to work in hybrid mode; Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance); Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with; Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed); Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Project Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Analyst, Product Delivery Overview The Product Delivery enables and empowers the core of Customer Delivery throughout Asia Pacific, by delivering simplified knowledge, know-how, materials, training, and education. Leveraging our strong partnerships across the globe, combined with our subject-matter expertise, we bring insight, experience, and solutions to deliver innovation, and ensuring our products and platforms are ready to deploy at scale. The role sits within the Acceptance vertical, responsible for the delivery of Card Present and Mastercard Gateway related products. Assess product and market delivery readiness through adherence of Product Delivery methodology. Project management of pilot projects, ensure that project scope and timelines are met, maintenance of a RAID log and provide regular status reports. Troubleshoot technical issues raised by customers during pilot projects. Leverage tools such as Postman, Insomnia and Splunk to identify and resolve issues. Escalate issues that require advanced troubleshooting to Product and Engineering teams. Drive the product implementation from readiness, market test into commercialisation to allow for scaled deployment. Validate and develop implementation documents including, but not limited to, project initiation, project kick-off presentation, project plans and training documents. Act as the knowledge expert on new and complex products Design and deliver high-quality training sessions to internal teams, partners, and customers. Understand implementation issues, work with product and technology teams on resolutions and iterative feedback/lessons learnt to regional product team Analyse data from product delivery projects, report on performance and success metrics. Develop and maintain strong working relationships, with cross- functions in Product and Technology to complete delivery and customer support tasks. Experience 5+ years professional experience in financial services, payments or related field Understanding of project management and status reporting IT Knowledge in web technologies such as JavaScript and HTML, RESTful APIs, JSON/SOAP and cloud technologies such as AWS will be a plus. Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-251848

Join us to do the best work of your career and make a profound social impact as a Senior Software Engineer on our Software Engineering Team in Bangalore. What youll achieve The successful candidate of this position will serve as a Senior Software Engineer in UDS Platform Engineering team, playing a lead role in delivering cutting edge Storage Array Platform software. You will be: Responsible for the development of Storage Array Platform software. Responsibilities include implementation and debug of OS, device driver, applications. Collaborate with many cross functional and across geo engineers. Keep following the latest technical trends (AI/ML/Cloud/Edge/etc.) and can adapt to new technologies quickly. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role: Essential Requirements 5 to 7 years industry experience in Intel X86 system development with a bachelorsmaster's degree in computer science, Computer Engineering, Electrical Engineering or similar. Strong coding experience in C/C++, familiar with scripting languages like Python//Perl/Shell and familiar with Linux kernel, Linux driver, File system, design. Exposure to Unix/FreeBSD/NetBSD OS, ports subsystem, GEOM subsystems along with working experience in Device Driver development. Demonstrated ability to analyze and solve technical problems, hands-on in debugging kernel/user space issues. Familiarity of tools like gdb, kdb is a must Ability to ramp up quickly on SW/HW architectures, CI/CD environments, Jenkins build system Desirable Requirements A plus if you have knowledge and expertise in following areas: Storage protocols (NFS, CIFS, iSCSI/FC, SAS, NVMe, PCIe), storage technologies (SAN, NAS, RAID), networking, clustering. A plus if you have worked with HW platform testing (CPU, Memory, PCIe); HW component trouble shooting, integration; OS installation & upgrade.

Job Summary: We are looking for a proactive L1 Server Administrator to support the installation, configuration, monitoring, and maintenance of Windows and Unix/Linux servers in a 24x7 environment. The role involves system performance monitoring, OS upgrades, patching, basic Oracle DB and storage management, and coordination with vendors for hardware issues. Key Responsibilities: Perform safe start-up/shutdown of servers as per SOPs. Install OS, patches, service packs, and RAID configurations. Manage Windows/Linux servers and account/security policies. Monitor CPU, memory, disk, I/O, and non-IT Data Center equipment. Administer Oracle DB, basic networking, and storage systems. Troubleshoot OS and hardware issues, escalate to vendors if needed. Monitor virtual machines and ensure uptime. Requirements: MCA/ MSc/ B.Tech/ B.E from a University/Institute recognized by Government of India or its regulatory bodies in Information Technology/ Computer Science / Electronics and Communications / Electronics and Telecommunications/ Electronics 1–2 years experience in server administration. Hands-on with Windows/Linux, virtualization tools, and RAID. Job Type: Full-time Pay: ₹300,000.00 - ₹360,000.00 per year Benefits: Provident Fund Schedule: Rotational shift Application Question(s): What is Your Current CTC? What is Your Expected CTC? What is Your Notice Period? Work Location: In person

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems, applications, or databases to enable seamless data flow and process automation. You will be responsible for designing, developing, and implementing integration solutions using various integration technologies and tools, such as Salesforce APIs, middleware platforms, and web services. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Field CAN be edited Field CANNOT be edited ____________________________________________________________________________ Job Summary - A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship Management. Minimum Degree Required (BQ) *: Bachelor’s Degree Degree Preferred Bachelor's degree Required Field(s) Of Study (BQ) Preferred Field(s) of Study: Computer and Information Science, Management Information Systems Minimum Year(s) of Experience (BQ) *: US Certification(s) Preferred Minimum of 7 years of experience Salesforce.com certifications: Certified Administrator, Certified Developer, Certified Business Analyst, or Certified Sales/Service Consultant; Additional specialized Salesforce.com certifications such as Marketing Cloud, Experience Cloud, App Builder, AI Associate Preferred Knowledge/Skills *: Demonstrates intimate level of abilities and/or a proven record of success identifying and addressing client needs: Acts as Salesforce domain specialist and provides coaching, mentoring, guidance and feedback to develop skills of team members; Analyzes and customizes Salesforce seasonal release notes for engagements, presenting them to clients; Serve as an SME for resolving complex production support issues and enhancements, staying current on Salesforce’s product roadmap and proposing solutions to clients; Leads ticket procedure calls with clients in their area of expertise; Leads design, development, and deployment of enhancements; Designs and develops deliverables/processes to improve delivery quality and efficiency; Leads aspects of delivery on multiple engagements; Manages client relationships and expectations, confirming client satisfaction of services; Leads delivery resource recruitment efforts; Develops training and certification plans for delivery resources; Conceptualizes, designs, and develops deliverables/processes to improve delivery quality and efficiency; Facilitates team operations management of multiple engagements and clients; Possesses strong functional and/or technical skills in Salesforce to provide solution architecture, design trade-offs, and ability to decipher design choices; Has ability to provide functional and/or technical leadership setting industry leading practices including quality of design, implementation, maintenance, and support; Possesses extensive experience in Force.com platform using Apex, Lightning and LWC; Proven experience with software configuration, Mobile solutions, Apex coding, or Visualforce coding experience with Salesforce and/or Veeva; Understanding of enterprise applications to which Salesforce.com clouds (for example: Sales, Service, Marketing, Revenue, Slack, MuleSoft) is commonly integrated to enable an end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on-premises ERP business applications); Extensive abilities and/or a proven record of success serving as a solution or technical architect on one or more Salesforce Managed services engagements; Leads continuous improvement of solutions; Identifies automations and designs solutions to improve service delivery or simplify application processes for end users; Oversees transitioning and leading application support operations; Understands the common issues facing PwC's clients of specific industry sectors; Manages teams to deliver contracted services including troubleshooting and resolving production issues, developing and testing enhancements, and assessing impact of solutions within applications; Provides consistent communication of status to clients, including managing client expectations in regard to scope and service levels; Experience in: Development methodologies including Agile; Application technology stack for Salesforce; DevOps processes and tools; and, ITIL process knowledge/understanding is highly preferred. Should have strong technical skills in Salesforce to provide solution architecture, design trade-offs, and ability to decipher design choices. Should have managed multi environments, multi regions complex implementation support projects and therefore able to define scalable and robust solutions. Extensive experience in Force.com platform using Apex, Lightning and LWC. Solid implementation support experience using Sales / Service / Marketing /Custom cloud. Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft, Boomi, Informatica, Tibco, and Fusion middleware. Demonstrated solutioning experience in handling one or more Industry domain. Deep expertise in one or more Salesforce domain products – CPQ, CLM, nCino, Vlocity, FSL etc. Ability to address security complexities, and design solutions aligning with Salesforce security models. Experience in working with a broad range of emerging Salesforce products – B2B Commerce, Tableau CRM, CG Cloud, MFG Cloud, Loyalty cloud and Slack. Demonstrating ability to develop value propositions, solution approaches, and business proposals to meet client goals. Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource and effort estimation for Salesforce projects. Demonstrating communication skills to lead client executive discussions focused on scope, approach, design and implementation support considerations. Extensive experience managing and delivering multiple projects using Agile Methodology. Able to run practice initiatives and enable capabilities within the Salesforce practice. Good experience in articulating Point of Values and defining Go-to market solution. Review releases from Salesforce.com on a regular basis to determine new features that are appropriate for end users. Define, develop, and follow best practices in Salesforce. Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration. Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships. Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution. Familiarity building custom solutions on: SAP, Oracle, MS-SQL Server, or other RDMS. Proven track record of writing, interpreting, and managing deliverables of a consulting engagement. Awareness of the changing Cloud ecosystem and adjust to new technologies, methods and apps. Strong communication skills, negotiation skills, and conflict resolution. Possess advanced Salesforce certifications and Certified as Scrum Master. Demonstrating and directing multi-competency teams to deliver complex, quote-to-cash transformation programs. Additional Information Experience Level: 12-15 years

Key Responsibilities: System Administration: Manage and maintain servers, storage, and virtualization platforms (VMware vSphere, ESXi). Perform system upgrades, patches, and backups to ensure optimal performance and security. Troubleshoot and resolve complex system issues, including bare metal servers (HP ProLiant Series) . Firewall and Network Management: Configure, manage, and monitor firewalls ( Fortinet and Sonicwall). Implement and maintain network security policies, VPNs, and intrusion detection/prevention systems. Optimize network performance and ensure high availability. Virtualization and Cloud: Administer VMware environments, including vCenter, vMotion, and HA configurations. Support hybrid cloud environments and integrate on-premise systems with cloud platforms. Bare Metal Server Management: Troubleshoot and resolve hardware issues on HP ProLiant Series servers . Perform firmware updates, RAID configurations, and hardware replacements. Ensure optimal performance and reliability of bare metal servers. Security and Compliance: Ensure systems comply with security standards (e.g., ISO 27001, GDPR). Conduct regular security audits and vulnerability assessments. Implement disaster recovery and business continuity plans. Collaboration and Support: Work closely with cross-functional teams to support infrastructure needs. Provide mentorship and guidance to junior team members. Document processes, configurations, and troubleshooting steps.