About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: Amgen is seeking a dynamic Portfolio Manager to lead the development and management of the Data Platforms capabilities within our AI&D organization. As the Portfolio Manager, you will play a critical role in shaping the strategy for the Data Platforms platform, working closely with business stakeholders, data architects, Data/BI Engineers, and IT teams to deliver high-impact solutions that drive data-driven decision-making. This role requires a high level understanding of Cloud Data Platforms, Data Fabric, analytics processes, and project / portfolio management principles to effectively deliver the platforms. Roles & Responsibilities: Project & Portfolio Delivery Lead the execution of initiatives across the data platforms portfolio, ensuring projects are delivered on time, within scope, and to expected quality standards. Coordinate cross-functional teams (Business, engineering, architecture, operations, governance) to deliver tools, technologies and platforms. Lead the initiatives for evaluating latest market technologies in the area of data Engineering & Management & Governance Financial Management Own and manage project and portfolio budgets, including tracking actuals vs forecasts, accruals, and reporting on financial performance to stakeholders. Partner with Finance, Procurement, and Vendor Management teams to support contract reviews, Platform costs. Proactively monitor financial risks and ensure alignment of project spend with approved business cases and funding models. Prepare financial summaries and variance reports for leadership and program steering committees. Planning & Governance Maintain integrated plans and roadmaps across projects within the data platforms portfolio. Run governance forums, manage stakeholder expectations, and ensure project artifacts, status reports, and RAID logs are consistently maintained. Stakeholder & Communication Management Serve as the central point of contact between technical teams, business stakeholders, and vendors. Lead project steering committee meetings and provide clear and concise updates to senior leadership. Agile & Hybrid Delivery Apply agile, SAFe or hybrid delivery methods based on project needs, support backlog grooming, sprint planning, and release planning. Promote continuous improvement in delivery through retrospectives and feedback loops. Must Have skills: Demonstrated experience managing project financials (budgeting, forecasting, variance analysis, cost optimization) Experience working in large, complex enterprise environments with cross-functional stakeholders Familiarity with modern data platforms such as Azure Data Lake, Databricks, Snowflake, Synapse, Kafka, Delta Lake, etc. Strong understanding of data management lifecycle, data architecture, and platform components (ingestion, processing, governance, access) Excellent interpersonal, presentation, and negotiation skills PMP, PMI-ACP, SAFe, or equivalent certifications are a plus Basic Qualifications and Experience: Master’s degree with 8-10+ years of experience in Business, Engineering, IT or related field OR Bachelor’s degree with 10-14+ years of experience in Business, Engineering, IT or related field OR Diploma with 14+ years of experience in Business, Engineering, IT or related field Good-to-Have Skills: Strong understanding of Cloud Infrastructure, Data & Analytics tools like Databricks, Informatica, PowerBI, Tableau and Data Governance technologies Experience with cloud (e.g. AWS) and on-premises compute infrastructure Experience with Databricks platform. Professional Certifications : Project Managerment Certifications Agile Certified Practitioner (preferred) AWS certification Soft Skills: Excellent interpersonal, presentation, and negotiation skills Strong analytical abilities to assess and improve data processes and solutions. Excellent verbal and written communication skills, with the ability to convey complex data concepts clearly to technical and non-technical stakeholders. Effective problem-solving skills to address data-related issues and implement scalable solutions. Ability to work effectively with global, virtual teams EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Description Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This Job Requires You To Hit The Ground Running And Your Ability To Learn Quickly And Work On Disparate And Overlapping Tasks That Will Define Your Success. Some Of The Key Job Functions Of The Support Engineer Are Provide first level of support for handling Jiras, tickets, operational issues from production services Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. Work on maintenance driven coding projects, primarily in AWS, CDK and basics of C++ Be able to setup and maintain cloud infrastructure Develop tools and automate manual operational tasks and easy maintenance of our services. Build monitoring metrics dashboard, and report System health and Support status metrics. Work with remote development teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Key job responsibilities Key job responsibilities Some of the key job functions of the support engineer are: Provide first level of support for handling Jiras, tickets, operational issues from production services Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. Work on maintenance driven coding projects, primarily in AWS, CDK and basics of C++ Hands-on experience in Unix or any scripting language Read and understand complex application code and make code fixes to resolve support issues Develop tools and automate manual operational tasks and easy maintenance of our services. Build monitoring metrics dashboard, and report System health and Support status metrics. Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. A day in the life Create cloud infrastructure fix/debug issues deployment of features in cloud develop tooling and CDK oncall support About The Team A day in the life Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience in Unix Experience troubleshooting and debugging technical systems Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2920489 Show more Show less

Job Description · Responsible for providing technical support for “Unified computing system server” Solutions to Cisco's customers and Cisco Hyperflex Systems. · Good Experience with Cisco server hardware and management such as UCS Manager, Cisco intersight and Cisco UCS central to manage UCS infrastructure. · Hands on experience on ESXi hypervisor installation on UCS server. · Hands on experience on Windows and Linux OS installation on UCS server. · Having a strong knowledge of UCS C and UCS -B series server, UCS HCI Nutanix node, Cisco Hyperflex products. · Hands on experience on UCS-C and UCSM for firmware upgrade, driver installation. · Strong troubleshooting knowledge on Cisco UCS Blades, Chassis, and Fabric Interconnects and IOM related issue. · Should have a strong working experience on VMware installations, patching and upgrades and maintains them as per customer requirements. · Hands on experience on UCS B-Series, Rack Servers: UCS C-Series, UCS Server and Systems Management, System I/O: UCSFabric Interconnects and Fabric Extenders, Server I/O UCS Server I/O Adapters and GPUs. · Able to Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction and analysing server logs; following up to ensure resolution · Basic understanding of networking concepts (VLAN’s, routing, etc) · Basic understanding of storage concepts (RAID, SAN etc.). Technical Skills: · Excellent knowledge in enterprise virtualization solutions using Cisco/ VMware vSphere · Good storage knowledge in RAID, disk-subsystem, file system. · Knowledge in vSAN. · Good storage knowledge in RAID, disk-subsystem, file system · Good knowledge of windows and Linux and Nutanix operating system. · Good to have CCNA/CCNP certification. Show more Show less

Description Retail Business Services (RBS) supports Amazon’s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. That's where you can help. We believe in “Work Hard. Have Fun. Make History” value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Key job responsibilities We are looking for a sharp, experienced Application Engineer (AE) with a diverse skillset and background. As an AE, you will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to solve highly scalable solutions in collaboration with other technical teams. You will play an active role in translating business and functional requirements into concrete deliverables and building scalable systems. You will also contribute to maintain the services healthy and robust.You will be responsible for implementing, and maintaining the solutions you provide. You will work closely with engineers on maintaining multiple products and services, creating process automation scripts, monitoring and handling ad-hoc operational asks. You understand the business impact of support decisions and drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. On-call support is a critical responsibility where you will work on issues related to alarm monitoring, application infrastructure and bug fixes. On-boarding clients on to the platform and familiarizing them with platform features and capabilities. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2978256 Show more Show less

Company: Qualcomm India Private Limited Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: knowledge in of UNIX Operating systems like Red Hat Enterprise Linux / Ubuntu/SUSE and Solaris should be flexible and have cross platform working knowledge Strong troubleshooting skills in Unix operation Administration of physical and virtual infrastructure UNIX based hosts in complex heterogeneous environments Fundamentals Storage technologies, SAN and RAID concepts Datacenter Operations Hands on experience in configuring and deploying Hardware devices like HP DL/BL Series Servers, Sun Hardware, Super Micro and Dell - Enclosures/Blade hardware platform Knowledge of Micro services like Docker & Kubernetes Configuration tools like Ansible is required Investigation, diagnosis and resolution of technical issues affecting service availability knowledge on server PXE installation, kickstart configurations, patching and package management Responsibilities include managing of servers across the locations which includes Linux, Solaris, and a footprint of VMware in a critical production environment After-hours escalations relating to critical business activities Knowledge transfer among multiple team members and sharing of service responsibilities, Rotational on-call Minimum Qualifications: 3+ years of IT-related work experience with a Bachelor's degree. OR 5+ years of IT-related work experience without a Bachelor’s degree. Physical Requirements: Frequently transports and installs equipment up to 20 lbs. 4+ years IT-relevant work experience Excellent written and verbal communication skills required as well as analytical/problem solving ability. Time management and organizational skills Ability and desire to learn new skills quickly Change Management experience knowledge in of UNIX Operating systems like Red Hat Enterprise Linux / Ubuntu/SUSE and Solaris should be flexible and have cross platform working knowledge Hands on experience in configuring and deploying Hardware devices like HP DL/BL Series Servers, Sun Hardware, Super Micro and Dell - Enclosures/Blade hardware platform Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Description Support Engineer- Transportation Fin Tech Business onboarding Transportation Financial Systems (TFS) owns the technology components that perform the financial activities for transportation business. These systems are used across all transportation programs and retail expansion to new geographies. TFS systems provide financial document creation & management, expense auditing, accounting, payments and cost allocation functions. Our new generation products are highly scalable and operate at finer level granularity to reconcile every dollar in transportation financial accounts with zero manual entries or corrections. The goal is to develop global product suite for all freight modes touching every single package movement across Amazon. Our mission is to abstract logistics complexities from financial world and financial complexities from logistics world. There are ample opportunities in the team to build domain expertise in financial system as well as transportation. Key job responsibilities Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, Java), performing SQL queries, updating, tracking and resolving technical challenges. Functional end to end testing and debugging the issues for financial automation, creating infrastructure stack setup for financial programs. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. A day in the life The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organisational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2978121 Show more Show less

Role Description Role Proficiency: Under guidance deliver large and complex programmes within budget and schedule to meet outcomes as outlined.; adhering to defined processes and quality standards for a portfolio with TCV of $3-5 mil. Responsible for tracking operational and logistic decision making and implementing a robust governance model involving internal and customer stakeholders. Outcomes Drives adoption of well-established delivery plans standards processes best software engineering practices right infrastructure RACI matrix and RAID Log to deliver high quality solutions to UST customers Provide thought leadership to create a culture of innovation within the teams and develops innovative solutions to problems without precedent that improve business performance and contributes to organization goals Manages the P&L of a portfolio with TCV of $3-5 mil Support the portfolio (under direct span) growth objective of 10-15% YoY Implement plans for a programme of digital transformation focusing on service improvements and value-adds; proposing innovative ideas to the customer beyond standard delivery Build/Manage a span of control of 60 – 100 associates; providing individual and team mentoring ensuring high levels of team engagement and developing capabilities within team function and organization Improve and optimize the overall delivery process within budget Apply financial levers to improve the cost of delivery and thereby cater to or improve engagement level profitability Engage/work with key client stakeholders and drive through the end-to-end requirements of the delivery; ensuring customer expectations are met Conduct periodic reviews; tracking delivery milestones and processes. Make decisions and recommends approach based on the results from the reviews Ensure effective participation in SteerCo meetings Measures Of Outcomes Revenue (Targets vs. Actuals) Profitability (Targets vs. Actuals) Digital Services Mix (Targets vs. Actuals) Services Penetration Mix (Targets vs. Actuals) Transformational Value Delivered to Client (as defined) Customer Satisfaction People Satisfaction Outputs Expected Domain / Industry Knowledge: Forecast the overall business requirements and market trends Have meaningful conversations with key client stakeholders interpret the data and enhance the quality of the proposed solution Make useful recommendations based on existing gaps and recommend specific UST services / solutions Manage domain related project management issues in multiple projects Validate roadmap for customer strategy Review to contextualize the solution to the industry Technology Concepts Recommend appropriate framework approach and solutions to meet the functional and non-functional requirements Identify technologies and products relevant to UST in the short term (1 to 2 years) Guide solution response team Guide team evaluate work products and connect to technology officers in customer organization Identify and leverage the most appropriate tools Profitability Management Create profitability sheet based on resource plan Enable outcome-based pricing Present analysis to senior management Create cost benefit model using ROI IRR and other management concepts Track and monitor profitability of projects on an ongoing basis Change pyramid rate changes and other onshore / offshore changes Improve project margins utilization and reduce buffers to control project expenses Pricing & Licensing Models Create an integrated pricing model Guide team members to apply pricing techniques Interact with relevant stakeholders during deal process Compare contrast and choose suitable commercial models among those practiced in the industry Optimize key levers of the business model to make the commercial proposal competitive Account Management Processes And Tools Prepare internal reports Manage at least 1 account ($3-5 mil) independently including responsibility for top line and bottom-line targets; manage customer relations Work independently with account teams in mining account(s) Provide support to the specialist to create an account plan aligned to customer needs UST approaches and strategies Project Management Plan and manage large and complex projects as defined within UST Identify risks and mitigation strategies on an ongoing basis and implement the same for large / complex projects Proactively anticipate the risks and identify avoidance / mitigation strategies on an ongoing process Monitor complex integration / interdependence across work streams within the span of the project Implement best practices with measurable business value adds Set quality goals and processes Influences project strategy by proposing new or alternative solutions while being proactive in identifying issues and resolving them; balancing effectiveness and efficiency. Team Management Effectively manage the managers Resolves team conflicts with a proven ability to implement and communicate difficult decisions Maintains positive business relationships among internal stakeholders Demonstrates approachability and transparency in working with the team Stakeholder Management Manages escalations from customers by providing frequent updates to both UST and customer leadership on resolution progress Plans and supports vendor/partner management activities– vendor/partner assurance procurement invoice approvals Ensures invoicing on time and collection of payments from customers Estimation And Resource Planning Consolidate estimates at a solution level evaluate risks and validate estimates from a technical standpoint with assumptions scope and boundaries defined Review validate and negotiate estimates across service lines Conduct resource planning (pyramid people development) at a project level based on project requirements Conduct impact analysis for changes and analyse corresponding impact to overall estimates resource loading Review project scope and schedule in project plan Knowledge Management (KM) Ensure that the KM plan / platform exists for all new joiners to the engagement Harness project level learning's across the engagement Promote continuous knowledge management Define and improve Knowledge Management Effectiveness for the engagement Requirements Management Identify deviations in requirements gathering process with the customer Leverage UST capabilities experience to identify solution accelerators and value adds to the customer Assess the quality content and coverage of the requirements gathered Solution Structuring Customize UST service offerings for customer needs Provide thought leadership based on the pattern to come up with additional service offerings Carve out complex solutions / POCs for a customer based on their needs Recommend technology specific accelerators / tools for the overall solution along with optimal features e.g. time savings cost benefits Build strategies standards and guidelines for existing services Benefits Management Identify track and report SMART benefits for a program Identify impact of the program to various stakeholders Identify impact of program environment changes to the benefits Measure and report outcomes on a defined frequency Devise an action plan if there is a risk of not realizing desired benefits Steer the program towards the desired vision with sustained and timely realization of benefits Undefined Steer the program towards the desired vision with sustained and timely realization of benefits Skill Examples Account strategy planning Identify project risks and define action plans to mitigate Define a project plan by breaking it down into individual project tasks Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications Delegate tasks and manage team member contributions appropriately Manage external contracted resources to achieve project objectives Optimise project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities Knowledge Examples Project methodology including approaches to define project steps and tools to set up action plans Technologies to be implemented within the project Company business strategy and business processes Development and compliance to financial plans and budgets IPR principles and regulation Structured project management methodologies (e.g. agile techniques DevOps) Additional Comments Job Description - Delivery Governance for large portfolios Conduct reviews to determine execution risks and provide recommendations to delivery teams Act as an independent consultant to projects by helping to pick right suite of delivery practices and methods, with needed tailoring at every stage of the project life cycle Influence and advise delivery leaders on delivery improvements Facilitate/perform RCA at Program/Project level, derive action items and track them to closure Report to appropriate levels of hierarchy at the right time on the execution risks and its impact to project commitments made to customer Provide Delivery intelligence to leadership through well-defined reviews and interventions Reengineer UST delivery practices to keep it relevant with changes in customer expectations and delivery methodologies Drive digitization to ensure accurate data for monitoring of projects/programs and management decisions Manage vendors for project audits Presales nominee for delivery related aspects Delivery governance/practices related presentations to Customers and UST leadership Drive initiatives to inculcate Product mindset amongst project managers and delivery managers Coach/mentor PMs on best project management practices and conduct forums for knowledge sharing Drive change management across the organization QUALIFICATION Minimum 15 years of delivery and/or delivery excellence experience Must have grown up the delivery ranks Should have managed Fixed bid projects during the delivery stint PREFERRED SKILLS Well versed with Software engineering practices, adoption of tools, automation and reusability in projects Should be ready to do project reviews independently Should be ready to work closely with projects to help with continuous improvement or project recovery as the need may be Agile specialist -Scrum/Kanban Should have the ability to influence without authority Change Management Data Analysis Lean principles CERTIFICATIONS (PREFERRED) PMP/Prince 2 SAFe Agilist Skills Delivery Management,Project Delivery,Test Management Show more Show less

Role Purpose Server Hardware support with basic troubleshooting skills and expertise in part replacement JOB RESPONSIBILITIES 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Expertise in part replacement of Server hardware 4) Respond to and own Incident till resolution 5) Engage customer contracted hardware and software support vendors to facilitate incident resolution 6) Work with customer support teams to review & resolve incidents 7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 8) Raid and iLO configuration of HPE server 9) Correlate related incidents together into a problem ticket and manage through the problem management process 10) Implement best practice configurations relating to specific vendor recommendations 11) Basic Server hardware troubleshooting 12) Server hardening as per the policy recommendations by BSE 13) Server Inventory Management Show more Show less

Company Overview EIL Global IT Solutions and Services Pvt Ltd is a prominent IT services provider headquartered in Adelaide, Australia. Our company excels in delivering IT infrastructure solutions across Asia Pacific and EMEA, focusing on desktops, servers, networks, and data center technologies. We are dedicated to enabling digital transformation through comprehensive professional and managed services, encompassing AIOPS, AI-based Workforce Automation, and Blockchain Solutions. Job Overview Currently we are Hiring: IT Hardware & Desktop Support Engineers (Long-Term Contract) — Chennai We are currently looking for IT Hardware & Desktop Support Engineers for a long-term contract position based in Chennai . Location: Chennai (Multiple sites within city) We are seeking an IT Support Hardware Desktop professional based in Chennai. The position involves a contract, full-time employment structure. The ideal candidate will possess expertise in providing technical support related to IT hardware and desktop systems. It's regarding the field engineer role we have in Chennai. In a day you will be assigned with 5-6 tickets and you have to collect the device from the warehouse, pick up the device and visit each site to fix the faulty part and complete the task. So this is how the work will go. Minimum Qualifications: Educational Qualification: Bachelor’s Degree in Computer-related discipline with M.C.P. (Microsoft Certified Professional) certification in Windows 2000/XP/Vista/7 and minimum 1 year of relevant experience OR Diploma in Computer-related discipline with M.C.P. (Microsoft Certified Professional) certification in Windows 2000/XP/Vista/7 and minimum 3 years of relevant experience Required Skills & Experience: Trained on Desktop, Portable, and Workstation latest technologies — both hardware & software. Hands-on experience in hardware installation and troubleshooting . Capable of handling: Network Interface Cards Removable media devices (SCSI/IDE/SATA/SAS) Optical Drives (Blue-ray/DVD-ROM/CD-ROM) Tape Backup Units RAID Setup on PC Other associated peripherals. Must own a two-wheeler (Bike) for commuting between client sites. Job Description: Daily ticket assignment: 5-6 calls per day. Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution . Must follow standard processes and documentation protocols for ticket closures and hardware replacements. Onboarding Details: Mandatory Training: Selected candidates to attend training from 4th to 6th June 2025 Onsite Work Commencement: From 9th June 2025 Qualifications and Skills Possess strong knowledge and hands-on experience in IT Hardware Support (Mandatory skill). Hold a Microsoft Certified Professional certification (Mandatory skill). Skilled in managing and troubleshooting CDROM and DVDROM devices. Expertise in handling Intel PC configurations, ensuring their optimal operation. Proficient in configuring and maintaining Network Interface Cards to support seamless connectivity. Experience with RAID Setup for PC environments, enhancing data reliability and performance. Demonstrated ability to work with AMD PC systems, offering versatile hardware support. Capability to work collaboratively within teams and communicate effectively with peers and clients. Roles and Responsibilities Provide technical support and troubleshooting for IT hardware and desktop systems to ensure effective IT service delivery. Diagnose and resolve hardware issues related to desktops, server interfaces, and peripherals. Install, configure, and maintain desktops and network interface components as required. Collaborate with IT teams to assess and implement RAID setups and ensure data protection and system reliability. Support the deployment of new technologies and solutions aligning with business transformation goals. Maintain compliance with IT policies and procedures to ensure the security and integrity of information systems. Document and update technical support processes and system configurations. Stay updated with the latest IT hardware trends and technologies to improve support services continually. Show more Show less

Role & responsibilities Linux & Database Administrator Vgood Communication required Location: Noida Expressway Experience: 2-3 yrs Job Description: Linux Administration: Install, configure, and maintain Linux servers and related hardware. Monitor system performance and ensure high availability of infrastructure. Implement and manage system security measures, including firewalls, user access controls, and patch management. Automate routine tasks using shell scripting or other automation tools. Perform regular system backups and recovery procedures. Plan, execute, and oversee operating system upgrades to ensure compatibility and security. Manage user accounts and permissions, ensuring compliance with organizational policies. Configure and manage storage solutions, including RAID setups, SAN, and NAS. Implement and maintain system monitoring tools and proactively address potential issues. Database Administration: Install, configure, and manage database servers (e.g., MySQL, PostgreSQL, Oracle, SQL Server). Monitor database performance, implement tuning, and optimize queries for efficiency. Ensure data integrity and security by implementing proper access controls and encryption. Perform regular backups, restorations, and disaster recovery testing. Plan and execute database migrations and upgrades. Develop and implement database maintenance plans, including indexing, data purging, and performance tuning. Provide support for database replication and clustering to ensure high availability and disaster recovery. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Linux Administrator and Database Administrator. Strong knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu). Proficiency in database management systems (e.g., MySQL, PostgreSQL, Oracle, SQL Server).

Job Summary Primary Job Functions: • Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. • Provide troubleshooting and technical support via phone, Web based tools and email. • During problem escalations, act as a liaison between customers and Engineering support. • Collaborate with other teams and experts whenever required to solve complex technical issues. • Continuously develop skills leveraging several learning tools available at NetApp Inc. • Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers • Research, document, and escalate cases as needed. • Be flexible in working in shifts (4AM IST to 6PM IST). • Able to address multiple customer issues simultaneously. • Directly support customers with exceptional verbal and written communication and troubleshooting skills. • Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: • Good understanding on RAID Concepts across the Enterprise Storage. • Good understanding of Complex Storage concepts related to SAN and NAS storage. • Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. • Conceptual knowledge on Hardware, OS and Filesystem. • Knowledge on Cluster Architecture and High Availability in Enterprise Storage. • Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. • Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. • Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: • Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. • Hands on Ontap 7-mode/ Clustered administration. • Hands on NetApp System Manager / OnCommand suite applications. • Knowledge on any Linux variant. • Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. • Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: • Be passionate-about work, people, NetApp. • Be caring-for people and community. • Put NetApp first-ahead of your personal agenda-and lead by example. • Deliver on commitments. • Hold self and others to highest ethical and legal standards. • Ask questions to isolate the crux of a problem and remove peripheral noise. • Implement processes that are not burdensome. • Adaptability. • Be open and flexible; have positive attitude toward change. • Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. • Contribute and collaborate with other teams; jump in to help others when asked. • Create environment of unity; no personal agendas. • Be approachable, inclusive, accessible, respectful, and easy to work with. • Recognize the "bigger picture" and take initiative to solve problems. • Demonstrate sense of urgency, strive to deliver beyond what is expected. • Target work at the highest-impact outcomes and activities; prioritize. • Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.

Install, configure Linux servers, infrastructure & security including firewalls, user access controls, patch mgt, storage solutions-RAID setups, SAN, NAS. Configure database servers, optimize queries, database migrations & audits, disaster recovery. Required Candidate profile 5-6yrs exp in Linux & Database Admin Strong knowledge of Linux operating systems (e.g Red Hat, CentOS, Ubuntu) Proficiency in database management systems (e.g MySQL, PostgreSQL, Oracle, SQL Server)

Bosch IT, Other Engineering, Customer Service, Operations Coimbatore, Tamil Nadu, India Posted on May 30, 2025 Apply now Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Role Summary We are looking for a highly professional and flexible IT Infrastructure Specialist with 5–8 years of hands-on experience in both server and storage technologies. This role is critical to our 24/7 Follow-the-Sun (FTS) support model and requires a strong technical foundation in server management (Windows/Linux), SAN storage, and incident resolution. The candidate must exhibit professionalism, strong communication skills, and the ability to collaborate across time zones to ensure seamless operations and customer satisfaction. Key Responsibilities Server Management (Windows/Linux) Incident Resolution: Resolve server-related incidents (Windows/Linux), ensuring timely and accurate fixes according to SLAs. Monitoring & Maintenance: Perform routine system monitoring, maintenance, and troubleshooting of server environments. Vendor Coordination: Work with vendors for hardware or software-related support and ensure swift resolution of issues. Knowledge Sharing: Act as the primary point of contact for knowledge sharing within the India team regarding server management best practices and troubleshooting. Documentation: Maintain comprehensive records of server-related issues, resolutions, and vendor interactions. Linux and Windows Virtualization Storage Management (SAN/NAS) Hardware Troubleshooting: Diagnose and resolve SAN cabling and hardware issues with minimal downtime. Vendor Coordination: Manage vendor relationships, including part replacements and RMA processes for storage hardware. Escalation Handling: Identify and escalate complex or critical issues to the next support tier or management as necessary. Incident Management: Investigate and resolve storage-related incidents, ensuring follow-up on escalated issues. Knowledge Sharing: Lead knowledge transfer sessions and ensure smooth communication with remote teams about SAN switches and storage systems. Documentation: Keep detailed records of storage incidents, resolutions, and vendor interactions. FTS Collaboration Operate effectively within a 24/7 Follow-the-Sun support model, ensuring smooth handovers between shifts across global teams. Maintain a high level of professionalism and reliability while working in a rotational shift environment, covering multiple time zones. Cooperate closely with server, network, and database teams to provide integrated solutions and support. Required Skills B.E (IT or Computer Science) or Equivalent. 5–8 years of experience in IT infrastructure with a focus on server management (Windows/Linux) and storage (SAN/NAS) systems Strong troubleshooting skills in both server management (e.g., Windows, Linux) and storage systems (e.g., SAN, NAS, RAID configurations) Hands-on experience with storage platforms such as NetApp, EMC, Cisco, and Brocade SAN switches Proven experience in coordinating with vendors for part replacements, RMA processes, and hardware logistics Strong communication skills to facilitate knowledge sharing and coordination across global teams Ability to manage escalations and work with urgency to minimize business impact Flexibility to work in a rotational shift model, ensuring coverage in all time zones Strong problem-solving and analytical skills with attention to detail Preferred Qualifications Familiarity with cloud technologies (AWS, Azure) and their integration with storage solutions Exposure to ITSM tools and processes (e.g., ServiceNow, ITIL) Scripting knowledge for automation (e.g., PowerShell, Python) ITIL certification or equivalent Additional Notes Immediate Joiners Preferred: We are looking for candidates who can join immediately or within a short notice period, to ensure a seamless transition and swift integration into our global team. Qualifications BE/ B Tech or Equivalent Apply now See more open positions at Bosch Show more Show less

Country India Location: Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India Job Title - Indirect Sourcing Preferred Location - Hyderabad Full time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Role Description This role will be supporting one or more supply chain processes and will work with global stakeholders to manage projects.Further more you will be working with stakeholders to stabilize and pilot new processes, and continuously look for improvement opportunities Responsibilities Supply chain process definition, execution, Project management, reporting and governance Define and execute on process initiatives focused on the sustained improvement of supply chain business processes Deliver KPI’s and deliver on business results by standardizing and improvisation of supply chain processes Own quality of deliverables and success of procurement operations standardization, maturity and improvement Own and lead projects that would help us standardize process and deploy new policies globally Examples of supply chain processes- Procurement operations, Contract lifecycle management process, Spend management process, RFQ process, Negotiation process etc Basic Qualifications & Experience Masters/Bachelor’s Degree from an accredited institution 4-6 years of working experience in manufacturing industries will be required where there has been exposure to Supply Chain sourcing and procurement. Excellent Business Communication - Verbal & Written Understanding of supply chain processes Interpersonal skills - Able to work in a global environment and with stakeholders located in different regions of the world Excellent Eye for detail: The person needs to have the observatory skills to identify the problem in the most accurate manner and articulate the observations. High Learning Agility Accountability Effective collaboration - Works collaboratively with others to meet shared goals Self-motivated, proactive, and able to work independently as well as in a team environment. Should have experience in Project management. Understanding of key project management concepts like RACI, Project Charter, RAID etc. Proficient with Microsoft Office (Excel, Word, Power Point) Strong Process understanding to break down a process into sub-processes for meaningful interpretations Good communications skills to understand the requirements quickly and able to represent data in as per business need Learner: Flexible attitude to work with the willingness to learn new skills when required Proficiency in spend analysis and ability to glean insights from data Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Have peace of mind and body with our health insurance Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice Show more Show less

Country India Location: Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India Job Title - Indirect Sourcing Preferred Location - Hyderabad Full time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Role Description This role will be supporting one or more supply chain processes and will work with global stakeholders to manage projects.Further more you will be working with stakeholders to stabilize and pilot new processes, and continuously look for improvement opportunities Responsibilities Supply chain process definition, execution, Project management, reporting and governance Define and execute on process initiatives focused on the sustained improvement of supply chain business processes Deliver KPI’s and deliver on business results by standardizing and improvisation of supply chain processes Own quality of deliverables and success of procurement operations standardization, maturity and improvement Own and lead projects that would help us standardize process and deploy new policies globally Examples of supply chain processes- Procurement operations, Contract lifecycle management process, Spend management process, RFQ process, Negotiation process etc Basic Qualifications & Experience Masters/Bachelor’s Degree from an accredited institution 4-6 years of working experience in manufacturing industries will be required where there has been exposure to Supply Chain sourcing and procurement. Excellent Business Communication - Verbal & Written Understanding of supply chain processes Interpersonal skills - Able to work in a global environment and with stakeholders located in different regions of the world Excellent Eye for detail: The person needs to have the observatory skills to identify the problem in the most accurate manner and articulate the observations. High Learning Agility Accountability Effective collaboration - Works collaboratively with others to meet shared goals Self-motivated, proactive, and able to work independently as well as in a team environment. Should have experience in Project management. Understanding of key project management concepts like RACI, Project Charter, RAID etc. Proficient with Microsoft Office (Excel, Word, Power Point) Strong Process understanding to break down a process into sub-processes for meaningful interpretations Good communications skills to understand the requirements quickly and able to represent data in as per business need Learner: Flexible attitude to work with the willingness to learn new skills when required Proficiency in spend analysis and ability to glean insights from data Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Have peace of mind and body with our health insurance Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice Show more Show less

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Description As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Join us on our mission to revolutionize the way the world shops. We are the Amazon Physical Stores Technical Operations team, responsible for launching and operating the commerce software services which run stores with its “Just Walk Out” technology. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment that’s more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Support Engineer (Technical Operations Center Engineer), you seek resolution to problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. You will be counted on to identify areas of improvement and drive projects to implement them. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity that’s higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that you’ll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST or 1 PM to 10 PM IST. You are expected to work in night shifts hours based on business requirements. About The Team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2995744 Show more Show less

JD # Azure Local (formerly Azure Stack HCI) Key Responsibilities Design, deploy, configure, and manage Azure Local (Azure Stack HCI) environments, including clusters running on 23H2. Provision, monitor, and manage resources (VMs, storage, networking, etc.) using the Azure Local portal. Automate deployments and operational tasks with Azure Resource Manager (ARM) templates, PowerShell, and Azure CLI. Implement and manage Role-Based Access Control (RBAC), security best practices, and compliance standards. Configure and support virtual networks, VPNs, ExpressRoute, and hybrid connectivity between on-premises and Azure cloud. Monitor system health and performance using Azure Monitor and diagnostic tools. Implement backup, restore, and disaster recovery strategies for Azure Local resources. Support physical infrastructure: server hardware, storage pools, networking equipment, rack and power management, and firmware/BIOS/UEFI configuration. Deploy and maintain multi-node clusters, leveraging new Azure Local 23H2 features such as Azure Arc integration, advanced storage, and cluster-aware updating. Troubleshoot and resolve technical issues at both the platform and physical infrastructure levels. Collaborate with IT, networking, security, and vendor teams to ensure smooth operations. Produce and maintain technical documentation for deployments, configurations, and procedures. Detailed Skills 1. Azure Stack Platform Management - Expertise in Azure Stack Hub and/or Azure Stack HCI (including 23H2): Full lifecycle management (deployment, configuration, monitoring, and troubleshooting) with deep familiarity with new features and improvements in the 23H2 release. - Hands-on experience with the Azure portal (local): Navigating, deploying, and managing resources (virtual machines, storage, networking, etc.) via the Azure portal tailored for Azure Stack environments. - Resource Group Management: Creating, organizing, and managing resource groups for isolation, access control, and lifecycle management. 2. Resource & Services Deployment - Provisioning and managing core Azure services: Virtual machines, storage accounts, virtual networks, and other Azure resources. - Service Monitoring & Management: Using the Azure portal for real-time monitoring, performance analysis, and diagnostics of deployed resources. - Automation: Experience with ARM (Azure Resource Manager) templates, Azure CLI, and PowerShell for scripting deployments and automating tasks. 3. Security & Access Management - Role-Based Access Control (RBAC): Implementing and managing user access and permissions using RBAC in Azure Stack. - Identity Management: Integrating with Azure Active Directory or local AD for authentication and authorization. - Security Best Practices: Applying security configurations, monitoring security alerts, and ensuring compliance. 4. Networking & Connectivity - Azure Stack Networking: Configuring and managing virtual networks, network security groups, VPNs, and ExpressRoute connections. - Hybrid Connectivity: Setting up and maintaining connections between on-premises infrastructure and Azure (public cloud) services. 5. Monitoring, Backup & Recovery - Azure Monitor & Diagnostics: Setting up and using monitoring tools to track health, performance, and usage of Azure Stack resources. - Backup & Disaster Recovery: Implementing backup solutions for virtual machines and critical resources, and defining disaster recovery strategies. 6. Physical Infrastructure & HCI 23H2 Support - Server Hardware & Configuration: - Knowledge of supported server hardware for Azure Stack Hub and Azure Stack HCI (including 23H2): CPU, memory, storage, and network adapters. - Experience with server setup, firmware/BIOS/UEFI configuration, and hardware troubleshooting. - Azure Stack HCI 23H2 Features: - Deep understanding of the enhancements in Azure Stack HCI 23H2, such as improved virtualization, security, storage efficiency, and hybrid management. - Ability to deploy and manage features unique to HCI 23H2, like Azure Arc integration, advanced storage spaces, and cluster-aware updating. - Storage Management: Understanding of storage pools, disk management, and RAID/NVMe setup as required by Azure Stack HCI. - Cluster Management: Building, configuring, and maintaining multi-node clusters for high availability and scalability, specifically leveraging new 23H2 cluster management capabilities. - Networking Hardware: Experience with switches, cabling, and network topology relevant to Azure Stack deployments. - Rack and Power Management: Awareness of rack setup, power requirements, and cooling considerations for physical infrastructure. 7. Troubleshooting & Support - Issue Diagnosis: Skilled in identifying, investigating, and resolving issues at both the platform and infrastructure levels, including those related to new HCI 23H2 features. - Vendor Coordination: Working with hardware vendors and Microsoft support to resolve hardware or software faults. 8. Documentation & Collaboration - Technical Documentation: Ability to create and maintain clear documentation for deployments, configurations, and procedures, including those for HCI 23H2 deployments. - Cross-Team Collaboration: Working with IT, networking, and security teams to ensure smooth operations. Required Skills & Experience Proven experience managing Azure Local (Azure Stack HCI), including deployment, configuration, monitoring, and troubleshooting. Strong knowledge of Azure Local 23H2 features and enhancements. Hands-on experience with the Azure Local portal for resource and infrastructure management. Proficiency with automation tools: PowerShell, Azure CLI, and ARM templates. Expertise in hybrid cloud integration, security, and compliance in Azure Local environments. Practical knowledge of physical infrastructure: server hardware, storage management (RAID/NVMe), networking, cluster management, and rack/power setup. Experience with backup, disaster recovery, and system monitoring in Azure Local. Excellent troubleshooting, documentation, and cross-team collaboration skills. Education # Fulltime Regular Graduation from affiliated university. Show more Show less

Role: Project Manager Total Experience : 7-11 yrs ,Relevant 3+yrs Role Summary: The Project Manager will be responsible for leading the end-to-end delivery, management, and reporting of Customer & Internal Cloud and Technology infrastructure projects. This role focuses on setting up or transitioning new IT infrastructure, rather than IT service management or day-to-day operational support. Duties & Responsibilities Project Governance: Produce and maintain essential project documentation, including Project Initiation Documents (PIDs), project plans, RAID logs, and progress and highlight reports. Resource Management: Manage project resources within a matrix management environment, ensuring optimal allocation and utilization. Risk & Issue Management: Identify and manage project risks and issues, implementing appropriate mitigation strategies to ensure successful project outcomes. Status Reporting: Regularly report on project status, progress against milestones, and any risks or issues. Change Management: Manage project-related change requests, ensuring all changes are documented and approved. Stakeholder Engagement: Liaise with customers, partners, and third-party suppliers to ensure alignment and collaboration across all project phases. Process Adherence: Ensure compliance with CST and corporate policies and procedures related to the project delivery process. Solution Design Support: Collaborate with the Cloud and Technology technical design team to facilitate the design and implementation of infrastructure solutions. Handover Management: Ensure a smooth and successful transition to operational and support teams for ongoing service delivery. Procurement Management: Oversee relevant procurement activities, ensuring timely and cost-effective acquisition of necessary resources. Commercial Management: Manage any commercial issues arising from changes in project deliverables or scope, in collaboration with account resources, the customer, and third-party organizations. Customer Sign-Off: Obtain customer sign-off at key project milestones to ensure satisfaction and alignment with project goals. Continuous Improvement: Contribute to the enhancement of NEC's Project Management Process by identifying and implementing continuous improvement initiatives. Strategic Contribution: Actively contribute to the long-term strategic objectives of NEC through project delivery excellence. Required Knowledge and Experience Project Management Expertise: Proven experience in managing infrastructure projects related to cloud hosting, SaaS, technology upgrades, or software implementation. Technical Proficiency: Strong technical knowledge, with the ability to understand and articulate technical solutions to both technical and non-technical stakeholders. Leadership Skills: Demonstrable ability to lead and motivate cross-functional virtual or matrix project teams. Organizational Skills: Exceptional ability to plan, organize, and control all aspects of project delivery. Communication Skills: Excellent verbal and written communication skills, with strong presentation abilities for engaging external customers and partners. Resilience & Flexibility: High level of personal resilience and self-motivation, with the ability to manage multiple projects in a fast-paced, deadline-oriented environment. Travel Flexibility: Willingness to travel as required by business needs. Office Tools Proficiency: Advanced user of office automation applications (e.g., Word, Excel, MS Project). Desired Knowledge and Experience Certifications: ITIL Service Management accreditation, PRINCE2 accreditation or experience with PRINCE2 principles. Technology Knowledge: Sound understanding of technology solutions and their application within government and corporate marketplaces, with experience in Windows/Linux server operating systems and core networking concepts. Show more Show less

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organisations balance long term strategies and short term imperatives to optimise their investments and strategic activity required to achieve the organisation’s business objectives. We help enhance organisations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programmes from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. JD Template - Strategic Program Management Office – Sr Associate - Operate Field CAN be edited Field CANNOT be edited ____________________________________________________________________________ Job Summary - A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members. Minimum Degree Required (BQ) *: Bachelor’s Degree Degree Preferred Bachelor's degree Required Field(s) Of Study (BQ) Preferred Field(s) of Study: Management, Finance, Operations, Project Management Minimum Year(s) of Experience (BQ) *: Certification(s) Preferred Minimum of 3 year(s) of experience CAPM or PMP and Agile Certification Preferred Knowledge/Skills *: Demonstrates a thorough level of abilities and/or a proven record of success as both an individual contributor and team member with focus on industry-leading knowledge, continuous execution, throughput and quality in the following areas Project management and PMO Domain knowledge Planning Management Oversee and evaluate project intake Manage project plans, assess project status and risk and troubleshoot with stakeholders Prepare a business case leveraging assessment of desired outcomes and ROI Review and analyze metrics such as KPIs and OKRs, and advise project leadership on metrics Lead development of Delivery Roadmaps such as GANTT charts Execution & Financial Management Effectively track and manage a RAID log and identify action items to resolve areas of risk Understand and execute Change Management processes, including project scoping and design (i.e. setting up a project charter) Manage budgets and identify variances, assess progress against budget to actual and , identify variances and lead solutions to resolve risks Lead development of plans to increase delivery governance and monitor governance Conduct schedule analysis, demand management, and resource forecasting and determine recommended options to address project risks and issues related to scope and staffing Communication and Knowledge Document processes and create training materials Manage project status and engage with key stakeholders to provide project updates and resolve project risks and issues Leverage experience in all phases of project delivery (development, execution, and transition) and support junior resources in execution of project delivery Knowledge of project governance and ability to track deliverable acceptance and feedback Continuous Improvement Track, implement and manage process improvement Establish an effective set of performance metrics and service levels across engagements; assess status and identify areas for improvement Identify and manage operational risks and execute successful service transitions Able to deliver on time and to the quality standards expected from clients These are exactly the same as the Associate role. This should be revised so there's differentiation across each management level within this job family. Hi Jason, I thought I had responded here but these are all updated. If you didn't have a look before, wanted to make sure you saw the edits Show more Show less

Job Summary As a Storage Support Engineer, you provide support to customers, customer support personnel, and field support staff that is focused on diagnosing, troubleshooting, repairing and debugging NetApp products. You respond to situations where first-line product support has failed to isolate or fix problems in hardware or software products, and you ensure delivery of optimal results. You must be a “take charge” professional with demonstrated technical problem-solving skills; and a subject matter expert; and have a strong customer service orientation and experience. You'll also be happy to come into the office either full time or hybrid (minimum two days a week). • Respond to situations where NetApp product support has been unable to solve customer’s technical issues. • Collaborate with or escalate cases with other NetApp Technical Support teams and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise in order to most quickly facilitate solutions for customers. • Work collaboratively with customers in potentially stressful situations, while providing professional and courteous technical expertise. • Create new knowledge base articles to share information and best practices for reuse throughout the Technical Support Center • Focus on E-series and StorageGRID specialization and build deep technical expertise in these areas. Job Requirements • Storage and Object based storage experience • Ability to troubleshoot difficult technical issues with strong commitment to deliver excellent customer service experience. • Passion and ability to learn new technologies in a fast-pace environment. • Work well in a team environment and be a proactive contributor to team development projects. • Creative approach to problem solving and demonstrate a ‘can-do’ attitude. • High ability to multi-task, manage workload and define priorities based on business impact of issues. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. • Ability to follow standard engineering principles and practices. Strong Understanding of the Following: Hardware principles, RAID, and iSCSI Object-based storage and S3 protocol Distributed databases (Cassandra) Network troubleshooting experience (Wireshark, TCP) Linux administration and scripting Virtualization (VMware, Docker-containers) Data protection and understanding of T10 Protection Information (PI) concepts Experience with NetApp Data ONTAP 9.0+ (a plus), Fiber Channel, Infiniband, NVMe-oF, HTTP/RestAP Education • Typically requires a minimum of 2-5 years related experience within a similar Technical Support role • A Bachelor of Science in Engineering or Computer Science; or equivalent related experience is required

Job Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, and possess a strong customer service mentality. This role will provide you with an opportunity to develop your technical skills by learning and supporting infrastructure built for the next generation data centre. You'll also be happy to come into the office either full time or hybrid (minimum two days a week). Essential Functions • Troubleshoot complex issues related to the NetApp FAS/AFF product line that lower support levels cannot resolve. • Respond to post-sales customer support issues through various channels, including phone, email, web, chat, or ActiveIQ Automated Case Generation. • Research and follow up on customer issues with timely recommendations and action plans. • Collect and analyze multi-platform logs to identify issues and determine root causes, focusing on addressing root causes rather than symptoms. • Collaborate with other Technical Support Engineers and escalate cases to Escalation Engineers when necessary. • Leverage internal technical expertise and resources to provide effective solutions to customer issues. • Publish new knowledge base articles and share best practices with Technical Support Centre staff. • Provide guidance, advice, feedback, and support to level 1 and level 2 colleagues Job Requirements • Strong written and verbal communication skills in English, with the ability to document and follow standard engineering principles and practices. • Mentoring abilities for helping fellow Technical Support Engineers and strong interpersonal communication and customer service skills in stressful situations. • Ability to work well within a team, manage multiple work streams, and work under pressure. • Strong aptitude for learning new technologies and applying them in a customer-facing environment, with an analytical approach to problem-solving. • Experience in troubleshooting methodologies and previous experience with case management systems. • Expertise in two or more of the following areas: NetApp hardware architecture, RAID concepts, SAN and/or NAS storage, NetApp Cluster-Mode Storage Solutions, Data ONTAP operating system, NetApp Storage Management Software Suite, NetApp Data Protection Software, Data tiering concepts, NVMe-oF, UNIX/Linux and Microsoft Windows environment configuration and administration, or knowledge of enterprise application interoperability (e.g., Microsoft Exchange, SQL Server, Oracle, SAP), server and desktop virtualization solutions (e.g., VMware, Hyper-V, Citrix), cloud solutions (e.g., AWS, Google Cloud, Azure) Education • 2 – 5 years of experience in UNIX, Storage administration or technical support. • A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience

Company Overview Logile is the leading retail labor planning, workforce management, inventory management and store execution provider deployed in thousands of retail locations across North America, Europe, Australia, and Oceania. Our proven AI, machine-learning technology and industrial engineering accelerate ROI and enable operational excellence with improved performance and empowered employees. Retailers worldwide rely on Logile solutions to boost profitability and competitive advantage by delivering the best service and products at optimal cost. From labor standards development and modeling to unified forecasting, storewide scheduling, and time and attendance, to inventory management, task management, food safety, and employee self-service — we transform retail operations with a unified store-level solution. Gain the Advantage with The Logic of Retail. One Platform for store planning, scheduling and execution. For more information, visit www.logile.com. Job Summary: As a Project Manager, you will oversee project deliveries, managing and coordinating the entire implementation of Logile’s solutions. You will also lead all project governance activities, helping to manage key project processes, identifying and managing issues and risks, and ensuring all project documentation is kept up to date. The Project Manager will support the Program Manager as directed, on projects (or individual deliverables) of varying size and complexity. This may involve owning some projects end-to-end (low degree of risk) or delivering project deliverables or project support activities as part of a wider project delivery. Key Responsibilities: Maintaining project plans encompassing all phases of software or solution implementation, training, change management, and roll out. Gaining baseline proficiency in the use and configuration of all Logile software modules. Organizing and controlling delivery activities, under the direction of the Program Manager. Ensure deadlines are met and documents are updated accurately. Tracking and ensuring actions are completed. Providing status updates within Logile and externally and contributing to Project Governance. Ensuring quality and timely completion of all deliverables. Organizing internal and external meetings and capturing detailed actions and minutes where necessary. Managing risk and issues that are identified by managing a RAID log. Developing a trusted business advisory relationship with customers. Step in to lead customer & internal meetings in the lead CPM's absence as required for projects that they are familiar with. Job Location & Schedule: This job is an onsite job at Logile Bhubaneswar Office. It is expected that the selected candidate will be available to work flexible hours to support US Projects and accounts. Skills & Experience: Mandatory Proficiency in English. Strong client-facing and communication skills. Experience having worked with cross-functional teams on large scale software implementations and SaaS experience. Advanced proficiency in MS Office Suite including experience managing project plans and reports in platforms such as Excel, PowerPoint, and Monday.com. At least 5 years of Project Management experience after completion of graduate degree. Desirable Degree in Information Technology, Computer Science, or a related field. PMP or CAPM certification. Experience with Workforce Management/Labor Management. Please note that we will carefully assess and revert back to shortlisted candidates only, i.e., profiles which are a good match with our requirements for this job. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. PMO Support - Manager Roles and Responsibilities: Perform project and program management responsibilities including PMO/ EPMO design/ set up and delivery, program road-mapping design, and manage project management processes utilizing a structured project management methodology and formal tools and approaches Support managing full project life cycle delivery from initiation to deployment including project estimation, planning, tracking, scope control, risks & issues management, resource management and status reporting Manage RAID processes including risks, issues, assumptions and dependencies pertaining to projects and interdependencies across technology, operations and business and prepare RAID dashboards Manage integration roadmap, including changes to technology, processes, risk & governance frameworks Perform change management through the lifecycle of the project and program and drive change adoption Generate and publish project health dashboards/ MIS reports to various stakeholders including data gathering, reporting, trend analysis, and presentation of project metrics Track and Report benefit realization Planned Vs Actual during the course of the project Interface and communicate with program and project team, management and stakeholders Work within defined governance processes, policy and standards Mandatory requirements: Selected candidates should be willing to work out of client location in Chennai for 5 days a week Core Skills Bachelor or Master degree with 9 to 13 years of relevant experience in the area of project management Excellent project management skills with demonstrated experience of successfully managing large-scale complex cross-functional team within in a global environment Excellent verbal and written communication skills and stakeholder management skills including experience presenting to executive sponsors and to all levels of technical and non-technical staffs Experience in SDLC delivery methodologies including Agile, Waterfall, Scrum, Kanban Knowledge of Agile project delivery experience, good to have experience working in Scaled Agile frameworks, Portfolio, Product management using Agile tools and methodologies Must be able to learn, understand and apply new technologies as per the project and program needs Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), MS Project, MS Server One or more of Industry certifications - PMP, Prince 2, PMI-ACP, CSM, PSM, SAFe, CSPO Knowledge of Primavera / Clarity/ Jira / Confluence / Azure DevOps/ Power BI is an added advantage Good to have Experience working with Agile Transformation Project Understanding of waterfall methodologies JIRA/ADO administration and configuration knowledge EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Greetings, We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently we are Hiring: IT Hardware & Desktop Support Engineers (Long-Term Contract) — Chennai We are currently looking for IT Hardware & Desktop Support Engineers for a long-term contract position based in Chennai . Minimum Qualifications: Educational Qualification: Bachelor’s Degree in Computer-related discipline with M.C.P. (Microsoft Certified Professional) certification in Windows 2000/XP/Vista/7 and minimum 1 year of relevant experience OR Diploma in Computer-related discipline with M.C.P. (Microsoft Certified Professional) certification in Windows 2000/XP/Vista/7 and minimum 3 years of relevant experience Required Skills & Experience: Trained on Desktop, Portable, and Workstation latest technologies — both hardware & software. Hands-on experience in hardware installation and troubleshooting . Capable of handling: Network Interface Cards Removable media devices (SCSI/IDE/SATA/SAS) Optical Drives (Blue-ray/DVD-ROM/CD-ROM) Tape Backup Units RAID Setup on PC Other associated peripherals. Must own a two-wheeler (Bike) or vehicle for commuting between client sites. Job Description: Daily ticket assignment: 5-6 calls per day. Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution . Must follow standard processes and documentation protocols for ticket closures and hardware replacements. Onboarding Details: Mandatory Training: Selected candidates to attend training from 4th to 6th June 2025 Onsite Work Commencement: From 9th June 2025 Location: Chennai (Multiple sites within city) If you meet the above criteria and are interested, please reach out with your updated CV and contact details to visalakshi.s@eilglobal.com Job Types: Full-time, Contractual / Temporary Shift: Day shift Work Days: Monday to Friday Application Question(s): If shortlisted how soon u can join in? Mention your Current Monthly rate Mention your Expected Monthly rate Are you Ok and interested for the contract position? Do u have a Bike or vehicle? Education: Diploma (Preferred) Experience: Computer hardware: 1 year (Required) Location: Chennai, Tamil Nadu (Required) Willingness to travel: 25% (Required) Work Location: In person