Guest Handling, Member queries handling. Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Coordinate with various departments to ensure efficient workflow and effective communication. Handle customer inquiries and resolve issues professionally and courteously. Maintain accurate records and reports, including patient information and treatment plans. Ensure compliance with hospital policies and procedures. Provide exceptional customer service, making patients and visitors feel welcome and valued. Job Requirements Strong knowledge of front office operations and management principles. Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Proficient in using computer systems and software applications, including electronic health records. Strong problem-solving skills, with the ability to think critically and make sound decisions.
Guest Handling, Member queries handling. Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Coordinate with various departments to ensure efficient workflow and effective communication. Handle customer inquiries and resolve issues professionally and courteously. Maintain accurate records and reports, including patient information and treatment plans. Ensure compliance with hospital policies and procedures. Provide exceptional customer service, making patients and visitors feel welcome and valued. Job Requirements Strong knowledge of front office operations and management principles. Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Proficient in using computer systems and software applications, including electronic health records. Strong problem-solving skills, with the ability to think critically and make sound decisions.