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5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The Operations Manager Teleradiology will be responsible for overseeing the end-to-end operational workflow, ensuring efficient scheduling and coordination of radiologists, managing client relationships, tracking radiologist productivity, and collaborating with the sales team to optimize reporting volumes. This role requires strong organizational, communication, and problem-solving skills to maintain a high-performing teleradiology network. Serve as the primary point of contact for clients, addressing operational concerns and ensuring smooth service delivery. Maintain strong client relationships and address service-level agreements (SLAs) effectively. Work closely with clients to understand their reporting needs and ensure seamless execution. Plan and schedule radiologists to ensure 24/7 reporting coverage across different time zones. Coordinate with radiologists to manage shifts, leaves, and availability. Ensure compliance with turnaround times (TATs) and workload balancing. Oversee the radiologist roster to maintain operational efficiency. Proactively monitor real-time schedules and address gaps or conflicts. Implement best practices for workload distribution and shift planning. Track radiologists Relative Value Units (RVUs) and productivity metrics. Analyze reporting volumes and align staffing accordingly. Collaborate with the sales team to forecast and plan volume distribution effectively. Develop and implement operational strategies to enhance teleradiology workflow efficiency. Identify bottlenecks and streamline processes to improve service quality and turnaround times. Ensure integration of technology and AI tools to enhance workflow automation. Work closely with IT, quality assurance, and clinical teams to ensure seamless operations. Support business development initiatives by providing operational insights and feasibility analysis. Collaborate with the finance team to optimize cost-effectiveness in operations. Key Skills & Qualifications: - Bachelor's/Masters degree in Healthcare Administration, Operations Management, or a related field. - Minimum 5-7 years of experience in healthcare operations, preferably in teleradiology or diagnostic services. - Strong understanding of radiology workflows, RVUs, and scheduling principles. - Excellent problem-solving and decision-making skills. - Ability to manage multiple stakeholders and work in a fast-paced environment. - Proficiency in using scheduling tools, PACS/RIS, and workflow automation platforms. - Strong communication and interpersonal skills.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
At CitiusTech, we are dedicated to addressing the industry's most pressing challenges using technology, creativity, and agility. With a global team of over 8,500 healthcare technology professionals, we drive digital innovation, business transformation, and industry convergence for more than 140 organizations by leveraging next-generation technologies, solutions, and products. Our goal is to accelerate the shift towards a human-first, sustainable, and digital healthcare ecosystem in collaboration with our partners and the world's leading healthcare and life sciences organizations. Here is an exciting opportunity for you to contribute and collaborate with industry leaders to shape the future of healthcare and make a positive impact on human lives. As a Technical Lead specializing in HL7 at CitiusTech, you will play a crucial role in an agile team focused on developing healthcare applications and implementing new features while upholding the highest coding development standards. Your primary responsibilities will include: - Developing interfaces using the Mirth Connect interface engine. - Analyzing HL7 messages provided by clients. - Conducting unit testing for developed interfaces. - Collaborating with project team members and clients. - Participating in client and internal project meetings. - Ensuring quality deliverables through rigorous work reviews. - Providing project updates to stakeholders. - Offering technical support and training to other users. Qualifications and Experience: - 5-7 years of experience in a similar role. - Locations: Mumbai, Chennai, Pune, Bangalore, Hyderabad, Gurugram. - Educational Qualifications: Engineering Degree - BE/BTech/MTech/BCA/MCA/BSc (IT/CS). Technical certification in multiple technologies is desirable. - Mandatory Technical Skills: - Proficiency in HL7 v2.x. - Experience with interface development on engines like Mirth Connect/Ensemble/Cloverleaf. - Proficiency in writing SQL queries. - Strong knowledge of JavaScript. - Experience with interface testing. - Understanding of Radiology workflows. - Ability to quickly learn new skills. - Strong communication skills, both written and verbal. - Familiarity with project management tools like JIRA/Salesforce/Service Now. - Problem-solving and analytical skills. - Understanding of healthcare data privacy and security standards. Desirable Skills: - Knowledge of US Healthcare Workflows. - Experience working with CCDA. - Experience working with FHIR. At CitiusTech, we prioritize building highly motivated engineering teams and thought leaders with an entrepreneurial mindset, guided by our core values of Passion, Respect, Openness, Unity, and Depth (PROUD) of knowledge. Our inclusive and non-hierarchical work culture emphasizes continuous learning and work-life balance, recognized as a Great Place to Work according to the survey by our employees. We offer comprehensive benefits to support your long and fulfilling career with us. Our EVP, "Be You Be Awesome," underlines our commitment to fostering CitiusTech as a fantastic workplace where employees can flourish, both personally and professionally. It encapsulates the unique benefits and opportunities we provide to promote your growth, well-being, and success throughout your journey with us and beyond. Together with our clients, we are addressing some of the most significant healthcare challenges and positively impacting human lives. Welcome to a world of Faster Growth, Higher Learning, and Stronger Impact. Join CitiusTech and embark on a journey of growth, learning, and impact. Visit our careers page at https://www.citiustech.com/careers to explore more about CitiusTech and apply for this exciting opportunity. We look forward to your application!,
Posted 2 weeks ago
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