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6.0 - 10.0 years

9 - 14 Lacs

mumbai

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database.

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6.0 - 11.0 years

9 - 14 Lacs

mumbai

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database

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6.0 - 10.0 years

8 - 13 Lacs

mumbai

Work from Office

Work with a world class team to provide enterprise-wide, Oracle Database Administration support for production systems and provide DBA services to application development teams, including database design, database generation, database production support. Provide DBA support with a high degree of customer service, technical expertise, and timeliness. Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle database Administration. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

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6.0 - 10.0 years

9 - 14 Lacs

mumbai, navi mumbai

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Knowledge/understanding of Indian Banking environment and applications. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Qualifications Career Level - IC3

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6.0 - 11.0 years

9 - 14 Lacs

mumbai, navi mumbai

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Golden Gate configuration, admin , troubleshoot and performance tuning Knowledge/understanding of Indian Banking environment and applications. Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

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6.0 - 11.0 years

9 - 14 Lacs

mumbai, navi mumbai

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Golden Gate configuration, admin , troubleshoot and performance tuning Knowledge/understanding of Indian Banking environment and applications. Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

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6.0 - 10.0 years

5 - 10 Lacs

mumbai, navi mumbai

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important. Career Level - IC3 Responsibilities The Advanced Customer Services (ACS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large scale Oracle customers.Oracle Advanced Customer Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. ACS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator/Consultant/Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required.Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver postsales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales nontechnical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Qualifications Career Level - IC3

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6.0 - 11.0 years

7 - 11 Lacs

bengaluru

Work from Office

Job Summary We are seeking an experienced Oracle Exadata/RAC DBA to join our team as an IC3 or IC4 level professional. The successful candidate will have extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology, with a strong focus on Exadata and RAC. This role requires advanced level skills in RAC, ASM, performance tuning, HA, backup and recovery, and experience in database upgrades, migrations, installations, and patching. Key Responsibilities Provide expert-level support for Oracle Exadata and RAC environments, including troubleshooting, performance tuning, and optimization Administer and maintain Exadata and RAC systems, including upgrades, migrations, and patching Collaborate with customers to understand their technical requirements and provide proactive advice and support Develop and maintain technical documentation and knowledge articles to support the team and customers Participate in 24*7 shift rotations to provide support for Exadata systems Work closely with the team to resolve complex technical issues and provide high-quality solutions Communicate technical findings and recommendations to non-technical stakeholders Qualifications & Skills Mandatory: 6+ years of experience in Oracle RAC Database or Engineered systems Administration Oracle Data guard, RMAN Backup Recovery, Diagnostics, ASM (automatic Storage Manager) Strong experience in facilitating customer relationships with support and providing advice Willingness to work in night shifts/US timings Willingness to come to office Good-to-Have: Experience with Exadata, Golden Gate, OCI, ZDLRA, Performance Tuning BE, BTech, MCA, CA or equivalent preferred Self-Assessment Questions To determine if you are a good fit for this role, please answer the following questions: Can you describe your experience working with Oracle Exadata/RAC? Have you worked with Exadata/RAC in production environments? If so, can you give an example of a project or system you managed? What versions of Exadata have you worked with (e.g., X8, X9M)? Have you been involved in deploying or upgrading an Exadata system? Have you had to perform migrations to or from Exadata? Can you provide an example of a challenging/critical issue you resolved on an Exadata/RAC environment? How do you communicate technical findings or recommendations to non-technical stakeholders? Are you open to working in 24*7 shifts for Exadata system support?

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6.0 - 10.0 years

9 - 14 Lacs

mumbai, navi mumbai

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Golden Gate configuration, admin , troubleshoot and performance tuning Knowledge/understanding of Indian Banking environment and applications. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Qualifications Career Level - IC3

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6.0 - 10.0 years

7 - 11 Lacs

bengaluru

Work from Office

About the Company/Team Oracle is a leading provider of fully integrated technology solutions that span both infrastructure and applications. Our Customer Success Services (CSS) team is dedicated to ensuring the ongoing success of our customers with our technology. As a strategic partner, we provide support and guidance to help businesses maximize the value of their cloud investment. Our team is completely integrated with Oracle's product development teams and collaborates with implementers across our partner ecosystem to ensure the successful setup of Oracle technologies. Job Summary We are seeking an experienced Oracle Exadata/RAC DBA to join our team as an IC3 or IC4 level professional. The successful candidate will have extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology, with a strong focus on Exadata and RAC. This role requires advanced level skills in RAC, ASM, performance tuning, HA, backup and recovery, and experience in database upgrades, migrations, installations, and patching. Key Responsibilities Provide expert-level support for Oracle Exadata and RAC environments, including troubleshooting, performance tuning, and optimization Administer and maintain Exadata and RAC systems, including upgrades, migrations, and patching Collaborate with customers to understand their technical requirements and provide proactive advice and support Develop and maintain technical documentation and knowledge articles to support the team and customers Participate in 24*7 shift rotations to provide support for Exadata systems Work closely with the team to resolve complex technical issues and provide high-quality solutions Communicate technical findings and recommendations to non-technical stakeholders Qualifications & Skills Mandatory: 6+ years of experience in Oracle RAC Database or Engineered systems Administration Oracle Data guard, RMAN Backup Recovery, Diagnostics, ASM (automatic Storage Manager) Strong experience in facilitating customer relationships with support and providing advice Willingness to work in night shifts/US timings Willingness to come to office Good-to-Have: Experience with Exadata, Golden Gate, OCI, ZDLRA, Performance Tuning BE, BTech, MCA, CA or equivalent preferred Self-Assessment Questions To determine if you are a good fit for this role, please answer the following questions: Can you describe your experience working with Oracle Exadata/RAC? Have you worked with Exadata/RAC in production environments? If so, can you give an example of a project or system you managed? What versions of Exadata have you worked with (e.g., X8, X9M)? Have you been involved in deploying or upgrading an Exadata system? Have you had to perform migrations to or from Exadata? Can you provide an example of a challenging/critical issue you resolved on an Exadata/RAC environment? How do you communicate technical findings or recommendations to non-technical stakeholders? Are you open to working in 24*7 shifts for Exadata system support?

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6.0 - 10.0 years

9 - 14 Lacs

kolkata

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle DatabaseDiversity and Inclusion: In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. Thats why were committed to crafting a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were encouraged to go beyond whats been done before. Qualifications Career Level - IC3

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6.0 - 11.0 years

7 - 11 Lacs

mumbai, bengaluru

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Key Responsibilities: Install, configure, upgrade, and patch Oracle database software (single instance and RAC environments). Administer and monitor database performance, capacity, and security using Oracle tools (OEM, Data Guard, RMAN, etc.). Implement and manage database backup/recovery procedures and disaster recovery strategies. Troubleshoot complex database, performance, and application-related issues. Plan and implement database migrations and upgrades. Automate routine database administration tasks using scripting (Shell, PL/SQL, Python, etc.). Develop and optimize database structures for AI workloads and analytics, enabling efficient data integration with AI/ML tools. Collaborate with data science, AI, and development teams to design and support AI-driven applications and analytics in Oracle environments. Implement and support Oracle features related to AI, such as Oracle Machine Learning (OML), and integrate with other AI/ML platforms as needed. Ensure data quality, security, and compliance in support of AI-driven automation and analytics initiatives. Maintain database documentation and adhere to security and compliance requirements. Mentor junior DBAs and provide 24x7 support for critical production systems as needed. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years experience as an Oracle DBA in mission-critical environments. Expertise in Oracle versions 12c/19c and experience with RAC and Data Guard. Strong knowledge of performance tuning, backup/recovery, and high availability. Experience working with AI/ML workflows, Oracle Machine Learning, or related analytics platforms. Proficient in SQL, PL/SQL, and Linux/Unix environments. Familiar with ITIL, change management, and incident management processes. Oracle Certified Professional (OCP) certification preferred. Key Skills: Oracle RAC, Data Guard, OEM Cloud Control Oracle Machine Learning (OML) or experience supporting AI/ML workloads RMAN backup and recovery Database performance tuning Scripting (Shell, Python, etc.) Security, compliance, and auditing best practices Familiarity with data pipelines and AI/ML model integration Strong communication and documentation skills

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6.0 - 10.0 years

9 - 14 Lacs

kolkata

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database.

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6.0 - 10.0 years

9 - 14 Lacs

kolkata

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database.

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6.0 - 10.0 years

9 - 14 Lacs

kolkata

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle DatabaseDiversity and Inclusion: In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. Thats why were committed to crafting a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were encouraged to go beyond whats been done before. Qualifications Career Level - IC3

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6.0 - 10.0 years

5 - 9 Lacs

mumbai, bengaluru

Work from Office

We are looking for a highly capable, self-motivated and independent Database Administrators based in India. If you are passionate about Oracle database technology as well as cloud computing, this is the ideal role youve been waiting for. Our DBA team supports databases which are available both on-premise and on Cloud. In this role, you will be asked to organize and manage the Database instances to meet our objectives and maintain the highest customer satisfaction that is possible. To ensure success as a DBA, you should possess extensive knowledge of Oracle database architecture, i as well as having experience in a similar role. Database Administrator Responsibilities: Oracle Database Architecture Installation, configuration and upgrading of Oracle server in a standalone or RAC Environment Implementing high availability solutions using Oracle Real Application Cluster Implementing DR solutions using Oracle Standby Database using Oracle Data Guard Start and Stop of Oracle Database Services Migrating schemas using traditional exp/imp and Oracle Datapump utilities. Cross platform migration Usage of Oracle RMAN Usage of Alert logs Familiar with Oracle CPU and PSU patching procedure. Generating and Analyzing Oracle AWR and ADDM Reports Monitor data backup process and perform data recovery if needs be. Study database related issues that could affect the database production infrastructure and document the issues. Develop scripts to automate functions, processes and monitor database performance Database Administrator Requirements: BE/MCA any computer science related major Strong communication, coordination and interpersonal skills Strong Core Oracle Database knowledge (12c and 19c) including RAC/ASM Strong SQL, PL/SQL and shell /Perl scripting skills Basic knowledge on Oracle Fusion Middleware (e.g. WebLogic) Basic knowledge of Cloud (OCI, AWS or AZURE) Knowledge on Enterprise Manager In-depth knowledge of Oracle database technologies and architecture Knowledge of best practices in database management. Exceptional organizational skills and attention to detail Career Level - IC2 Responsibilities We are looking for a highly capable, self-motivated and independent Database Administrators based in India. If you are passionate about Oracle database technology as well as cloud computing, this is the ideal role youve been waiting for. Our DBA team supports databases which are available both on-premise and on Cloud. In this role, you will be asked to organize and manage the Database instances to meet our objectives and maintain the highest customer satisfaction that is possible. To ensure success as a DBA, you should possess extensive knowledge of Oracle database architecture, i as well as having experience in a similar role. Database Administrator Responsibilities: Oracle Database Architecture Installation, configuration and upgrading of Oracle server in a standalone or RAC Environment Implementing high availability solutions using Oracle Real Application Cluster Implementing DR solutions using Oracle Standby Database using Oracle Data Guard Start and Stop of Oracle Database Services Migrating schemas using traditional exp/imp and Oracle Datapump utilities. Cross platform migration Usage of Oracle RMAN Usage of Alert logs Familiar with Oracle CPU and PSU patching procedure. Generating and Analyzing Oracle AWR and ADDM Reports Monitor data backup process and perform data recovery if needs be. Study database related issues that could affect the database production infrastructure and document the issues. Develop scripts to automate functions, processes and monitor database performance Database Administrator Requirements: BE/MCA any computer science related major Strong communication, coordination and interpersonal skills Strong Core Oracle Database knowledge (12c and 19c) including RAC/ASM Strong SQL, PL/SQL and shell /Perl scripting skills Basic knowledge on Oracle Fusion Middleware (e.g. WebLogic) Basic knowledge of Cloud (OCI, AWS or AZURE) Knowledge on Enterprise Manager In-depth knowledge of Oracle database technologies and architecture Knowledge of best practices in database management. Exceptional organizational skills and attention to detail Qualifications Career Level - IC2

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10.0 - 14.0 years

16 - 20 Lacs

mumbai, bengaluru

Work from Office

Required Skills: Experience 8 to 15 years of work experience in Oracle database technologies. Qualification Any Degree (However BE/B. Tech/MCA/BCA would be preferred). Capacity planning, designing, and implementation of enterprise solutions using Oracle Database Technology. Experience in Oracle Database Administration 12C,18c,19c. DB Architecture experience in Oracle 12c ,18c,19c. RMAN backup and recovery solutions. RAC Implementation. Golden Gate replication. Experience in managing Oracle DB on OCI. Experience in Exadata / ExaCC. Oracle Database migrations to OCI ( DB Systems, ADW). Working knowledge in Oracle cloud IaaS. Work experience in Unix Shell scripting, Virtualization & Automation Desired Skills: OCI Certification Foundation / Architect/professional is an added advantage. Willingness to travel both domestically and outside of the country.

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10.0 - 14.0 years

16 - 20 Lacs

mumbai, bengaluru

Work from Office

Required Skills: Experience 8 to 15 years of work experience in Oracle database technologies. Qualification Any Degree (However BE/B. Tech/MCA/BCA would be preferred). Capacity planning, designing, and implementation of enterprise solutions using Oracle Database Technology. Experience in Oracle Database Administration 12C,18c,19c. DB Architecture experience in Oracle 12c ,18c,19c. RMAN backup and recovery solutions. RAC Implementation. Golden Gate replication. Experience in managing Oracle DB on OCI. Experience in Exadata / ExaCC. Oracle Database migrations to OCI ( DB Systems, ADW). Working knowledge in Oracle cloud IaaS. Work experience in Unix Shell scripting, Virtualization & Automation Desired Skills: OCI Certification Foundation / Architect/professional is an added advantage. Willingness to travel both domestically and outside of the country.

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9.0 - 14.0 years

17 - 22 Lacs

mumbai

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with 9+ years related experience. Experience with Oracle's core products, applications, and tools is important. Technical Lead: 9 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills.

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6.0 - 11.0 years

9 - 14 Lacs

bengaluru

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. . Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

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6.0 - 10.0 years

8 - 13 Lacs

mumbai

Hybrid

Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis at the client's site you will be responsible for resolution of moderately complex technical problems related to the Oracle RAC installation, recommended maintenance and use and repair/workarounds for Oracle Databases. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

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6.0 - 10.0 years

5 - 10 Lacs

mumbai, navi mumbai

Hybrid

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important. Responsibilities The Advanced Customer Services (ACS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large scale Oracle customers.Oracle Advanced Customer Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. ACS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator/Consultant/Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required.Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver postsales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales nontechnical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.

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6.0 - 10.0 years

9 - 14 Lacs

mumbai

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle DatabaseDiversity and Inclusion: In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. Thats why were committed to crafting a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were encouraged to go beyond whats been done before.

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3.0 - 5.0 years

12 - 17 Lacs

hyderabad, bengaluru

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Around 5+ Years experience as Oracle Database engineer/ Core DBA - Clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) - knowledge and good experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker - Experience in handling database recovery scenarios - Experience in solve various installation and patching issues - Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. - Ability to work under pressure - quick thinking and remaining calm during stressful situations. - Ability to quickly grasp complex technical issues. - Excellent written and verbal communication skills. - Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends . - Appetite to learn new technologies and constantly improve technical skills - Good academic background and Oracle Certifications is a must. Diversity and Inclusion: At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Career Level - IC2 Responsibilities As a Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently. Around 5+ Years experience as Oracle Database engineer/ Core DBA - Clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) - knowledge and good experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker - Experience in handling database recovery scenarios - Experience in troubleshooting various installation and patching issues - Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. - Ability to work under pressure - quick thinking and remaining calm during stressful situations. - Ability to quickly grasp complex technical issues. - Excellent written and verbal communication skills. - Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends . - Appetite to learn new technologies and constantly improve technical skills - Good academic background and Oracle Certifications is a must.

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10.0 - 14.0 years

12 - 16 Lacs

noida, gurugram

Work from Office

Responsibilities Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customers industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews.

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