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NCR Corporation logo
Customer Engineer (II) NCR Corporation

1.0 - 4.0 years

6 - 10 Lacs

hyderabad

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Key Areas of Responsibility Customer Relations/Customer Satisfaction Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. Represents NCR in a manner that reflects positively on t...

Posted 2 months ago

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