BA - Life Insurance domain - Digital & IT Projects (Core / Portals & Apps / CRM / Integrations) Role and Responsibilities Deliver integrated, user-centric Digital solutions that align with business objectives and enhance business processes. Elicit and translate business requirements into detailed documentation like BRD, FRS, CR and API documentation. Capture "As-Is" and "To-Be" states from ideation to scope definition to ensure optimized solutions. Creating intuitive UI/UX wireframes and design mock-ups using tools like Balsamiq, Microsoft Visio, Figma, etc. Business Process Model and Notation (BPMN) including creation of Process flowcharts and data flow diagrams. Maintain project artefacts throughout the lifecycle, addressing diverse change requests (CRs) raised by cross-functional teams with aligned solutions. Performs gap analysis, scope analysis or impact analysis to optimize business processes. Defining Customer journeys for Website, Mobile App and intermediary portals. Adept in Agile Scrum environment. Perform User Acceptance Testing (UAT) and development of test cases. Personal Qualifications Highly motivated/self-starter with a sense of ownership, willingness to learn, and desire to succeed. Creativity, Analytical skills and Communication skills. Ability to communicate with, convince and inspire senior management, explaining technologies and associated risks such that impact is clear and ownership is taken. Able to drive results and work well independently and as part of a team. Pragmatic, pro-active, hands-on mentality motivated by realizing goals rather than personal acknowledgement and a proven ability to drive result. Skills Domain knowledge - Life Insurance in India Work experience of Core Insurance Systems (Life) / PAS Building different types of Portals / Apps / CRM Integration with web aggregators Skilled in defining scope from ideation, creating process models and descriptions Understanding of SDLC Performing gap/impact analysis between "As-Is" and "To-Be" states for integration or API solutions with minimal guidance. Ability to translate business requirements into detailed documentation using clear and simplified technical language. Interface and/or digital integration platform experience will be an added advantage. Experience in Agile Scrum environment will be an added advantage. Experience in User Acceptance Testing (UAT). Business Analysis Tools Skills required Expertise in the Quote-to-Buy journey and insurance Servicing processes like Renewals, Claims is a must. BRD, FRS and CRs Wireframing (Balsamiq, MS Visio, Figma or Adobe XD) Business Process Modelling (draw.io) Familiarity with insurance and technical layman terms Techno-functional expertise in implementing requirements from a system and application perspective.
BA - Life Insurance domain - Digital Projects (Portals / Apps / Integrations) Role and Responsibilities Deliver integrated, user-centric Digital solutions that align with business objectives and enhance business processes. Elicit and translate business requirements into detailed documentation like BRD, FSD, FRD and API documentation. Capture "As-Is" and "To-Be" states from ideation to scope definition to ensure optimized solutions. Creating intuitive UI/UX wireframes and design mock-ups using tools like Balsamiq, Microsoft Visio, Figma, etc. Business Process Model and Notation (BPMN) including creation of Process flowcharts and data flow diagrams. Maintain project artefacts throughout the lifecycle, addressing diverse change requests (CRs) raised by cross-functional teams with aligned solutions. Performs gap analysis, scope analysis or impact analysis to optimize business processes. Defining Customer journeys for Website, Mobile App and intermediary portals. Adept in Agile Scrum environment. Perform User Acceptance Testing (UAT) and development of test cases. Personal Qualifications Highly motivated/self-starter with a sense of ownership, willingness to learn, and desire to succeed. Creativity, Analytical skills and Communication skills. Ability to communicate with, convince and inspire senior management, explaining technologies and associated risks such that impact is clear and ownership is taken. Able to drive results and work well independently and as part of a team. Pragmatic, pro-active, hands-on mentality motivated by realizing goals rather than personal acknowledgement and a proven ability to drive result. Skills Domain knowledge - Life Insurance in India Building different types of portals. Integration with other aggregators. Skilled in defining scope from ideation, creating process models and descriptions, Performing gap/impact analysis between "As-Is" and "To-Be" states for integration or API solutions with minimal guidance. Ability to translate business requirements into detailed documentation using clear and simplified technical language. Interface and/or digital integration platform experience will be an added advantage. Experience in Agile Scrum environment will be an added advantage. User Acceptance Testing (UAT). Business Analysis Tools Skills required Expertise in the Quote-to-Buy journey and insurance Servicing processes like Renewals, Claims is a must. BRD, FRS and CRs Wireframing (Balsamiq, MS Visio, Figma or Adobe XD) Business Process Modelling (draw.io) Familiarity with insurance and technical layman terms Techno-functional expertise in implementing requirements from a system and application perspective.