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3.0 - 5.0 years
3 - 5 Lacs
Delhi, India
On-site
Responsibilities: Maintain the integrity of Sales territory s records, working with sales managers and sales reps to ensure correct assignments. Maintain territory data and Oracle Sales Cloud, Sales Dashboards. Running reports for sales intelligence and forecasting by building analysis in Oracle Business Intelligence Be a member of the Oracle University Business Intelligence Super user community, Review collected data for accuracy, and present findings to the Operations Manager Delivery of On Boarding training for new Sales Members, on operations procedures and systems to ensure Sales member spends less time in processes with maximum time to customer Handle or escalate issues and queries connected to the data collection and processing process, quickly, accurately and professionally. Develop and maintain good working relationships with internal support groups (back office Operations teams etc), to ensure data processing is managed in a timely and accurate manner. Manage and respond to queries and questions related to Sales Cloud, Quoting Tools, Approvals and process, in a timely and professional manner. Update and maintain Operations internal websites and portal. Operate in line with Oracle and OU business policies and procedures, ensuring sales adherence to business practices. Maintain documentation of the processes related to Sales transactions. Profile: Experience in Essential functions 3-5 years Highly computer literate - Essential Excellent English verbal and written communication skills Essential Advanced MS Excel skills Essential Experience in building analysis and dashboards in Oracle Business Intelligence (OBI EE) Good to have Knowledge of SQL and experience of running SQL queries in Oracle SQL developer Requirement Experience in using Oracle Sales Cloud (Fusion CRM) Good to have Accuracy and attention to detail Excellent planning, Organising and Presentation skills, ability to prioritize workload Team player Personal drive Professional attitude
Posted 1 week ago
2 - 4 years
4 - 6 Lacs
Noida
Work from Office
This role provides services sales support regarding Global Delivery Services (GDS) to Customers and GDS resources for Service Requests. Creates scope and quotes for Statements of Work and post live Service Requests at any point in customer life cycle. Gathers requirements and guides customer through services needed and service quotes required as applicable. Qualified candidates will have excellent communication skills, with the ability to build rapport within the organization and with external stakeholders. Primary/Essential Duties and Key Responsibilities: Perform analysis to create implementation quotes and proposals for prospective customers related to customer service requests Maintain document repository capturing all conversations and documentation relative to any customer and/or internal interaction Develop solid relationship with customers, partners and colleagues Remain Current with product roadmap, collateral, tools and supporting materials Provides team support functions Required Qualifications: 2 to 4 years of experience working with WFM and or HCM solutions Proficient in the English language Functional and technical capability to understand customer requirements Basic HCM & WFM knowledge and skillset required A fundamental knowledge of HCM & WFM business processes; understands importance of accuracy and responsiveness Detail-oriented with analytical and problem-solving skills Self-motivated with the ability to work as part of a team as well as effectively manage own time to work independently as required Excellent communication skills and sense of humor Ability to work with different departments inside and out of consulting services, and with external stakeholders at all levels Positive attitude and professional appearance Must be sales minded Extremely customer-focused, positive, and have a professional attitude Proficiency in Excel, Word, MS Project and PowerPoint Strong organizational and time management skills Preferred Qualifications: Knowledge or experience with HCM or WFM Experience with Salesforce, and quoting tools
Posted 3 months ago
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