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0 years

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noida

On-site

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Senior Manager/Manager, – P&C Insurance Broker Support Team In this role, you will be expected to work on strict deadlines in a high-pressure business environment while being a good team player. Your ability to lead a large team, optimize processes, ensure quality, and maintain client satisfaction will be critical to your success. You will be encouraged to be passionate about the business goals and challenges and know how to address these using analytics and technology. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of ~50 to 75 people. Responsibilities Provide direction and support to a team of approximately 50 to 75 people (comprised of Specialists, Senior Specialists, Domain Experts, Assistant managers and Managers). Foster a collaborative and inclusive work environment. Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to help team members grow professionally. Identify areas for process improvement and implement best practices to enhance efficiency. Utilize analytics and technology to optimize workflows and drive innovation within the team. Ensure that all deliverables meet the highest quality standards. Conduct regular quality checks and implement corrective actions as needed. Actively seek client feedback and address any concerns promptly to ensure client satisfaction. Establish clear goals and objectives for the team. Monitor progress regularly and adjust strategies as needed to achieve targets. Motivate the team to meet deadlines and deliver results in a high-pressure business environment. Use data analytics to inform decision-making and identify opportunities for improvement. Ensure optimal use of resources to maximize productivity. Manage budgets and control costs. Work closely with required departments (HR, recruitment and so on) and stakeholders to secure necessary resources and support. Keep accurate records of all activities, decisions, and communications. Ensure documentation is updated regularly. Qualifications we seek in you Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Preferred qualifications An Insurance Certification would be an edge Ability to think long-term strategically and operationally High customer service orientation. Excellent written and verbal communication Excellent statistical knowledge Highly motivated and achievement oriented Any Project or GB certification in previous experience would be an edge Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 12, 2025, 8:13:23 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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0 years

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noida

On-site

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Management Trainee/Domain Trainee – Broker Technical Support Team In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Responsibilities Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery (e.g. output delivery, basic broking inquiries, etc.). Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices. Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs. Maintain accurate records of client interactions and knowledge material Conduct monthly knowledge assessment tests and TNI (training need identification) Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction. Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. Lead by example by demonstrating and sharing knowledge with all lines of business the importance of best practices and acting as the subject matter expert to all operational and procedural activities for the Broking operations team Qualifications we seek in you! Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience An Insurance Certification would be an edge Awareness about Property & Casualty insurance regulation and anomalies will be preferred Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Domain Trainee Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 12, 2025, 8:29:25 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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0 years

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calcutta

On-site

DESCRIPTION Supports the customer-facing sales force through the rhythm of sales—from lead to close. Executes and supports selected sales and support activities under limited supervision, ensuring customer satisfaction, sales growth, and operational efficiency. Key Responsibilities Handle inbound, unsolicited prospect calls and convert them into sales opportunities. Develop leads via telephone, email, or other technologies, including cold-calling prospects. Drive additional sales through follow-up with existing customers for repeat business, cross-selling, and up-selling. Conduct negotiations and support deal closures in line with company guidelines. Achieve revenue and margin targets while ensuring customer satisfaction through the Cummins Sales Process. Create and deliver qualified leads to sales representatives where appropriate. Assist the sales team with quotation/RFP management and other sales cycle operations. Build and maintain strong customer relationships to foster loyalty and future sales. Respond to complex internal and customer inquiries, ensuring accurate and timely resolution. Enter and update customer data in the corporate database and support new account setup. Maintain accurate sales entry, reporting, and forecasting using Cummins tools (e.g., CRM systems). Support dealer claims processing and ensure timely resolution of dealership actions. Plan, prioritize, and schedule Inside Sales activities to ensure service continuity. Mentor and develop Inside Sales staff to meet performance targets. Coordinate input from sales staff to develop proactive customer communications. Compile budgetary quotes, schedule customer visits/events, and support execution. Process orders, issue acknowledgments, invoices, and shipping notices for simple jobs. Track and communicate order and inventory status to the sales team. Assist in resolving post-sale issues and support inventory analysis and reporting. RESPONSIBILITIES Qualifications High school diploma or equivalent; additional education or certifications are a plus. This position may require licensing for compliance with export controls or sanctions regulations. Core Competencies Action Oriented: Tackles challenges with urgency and enthusiasm. Collaborates: Works effectively with others to meet shared goals. Communicates Effectively: Adapts communication to suit different audiences. Customer Focus: Builds strong relationships and delivers customer-centric solutions. Channel Awareness: Understands industry dynamics and market pathways. Account Planning: Develops and tracks execution of account strategies. Adapts to Target Audience: Explains complex topics in an understandable way. Integrates Customer Perspective: Aligns sales efforts with customer needs. Sales Forecasting: Uses data to predict future sales patterns. Sales Pipeline Management: Plans and adjusts strategies based on pipeline health. Sense Making: Synthesizes complex information to deliver tailored solutions. Values Differences: Embraces diverse perspectives and cultures. QUALIFICATIONS Skills and Experience Some work experience in sales or customer service roles. Intermediate knowledge of sales processes and tools, obtained through training or on-the-job experience. Proficiency in CRM systems and sales forecasting tools. Strong communication and negotiation skills. Ability to analyze customer inquiries and recommend solutions. Experience supporting sales cycles, including quoting, order processing, and customer follow-up. Job Sales Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2417876 Relocation Package No

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3.0 years

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noida, uttar pradesh, india

On-site

Company Description First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services. Role Description The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals. Key Responsibilities: Support freight brokers and sales executives with day-to-day sales activities. Assist with quoting, order entry, and coordinating shipments with carriers and customers. Track shipments and provide status updates to customers and internal teams. Communicate with carriers to confirm availability, rates, and transit times. Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules. Help generate and maintain reports on sales performance, customer activity, and KPIs. Provide high-level customer service and resolve issues or delays proactively. Coordinate with accounting for billing and invoice reconciliation related to sales. Maintain organized records of quotes, contracts, and shipment history. Qualifications: Bachelor’s degree in business, logistics, or a related field preferred. 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred. Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus. Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficient in Microsoft Office (Excel, Word, Outlook). Ability to work under pressure and meet tight deadlines. Strong attention to detail and accuracy in data entry and documentation. Team player with a customer-focused attitude.

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3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Company Description First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services. Role Description The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals. Key Responsibilities: Support freight brokers and sales executives with day-to-day sales activities. Assist with quoting, order entry, and coordinating shipments with carriers and customers. Track shipments and provide status updates to customers and internal teams. Communicate with carriers to confirm availability, rates, and transit times. Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules. Help generate and maintain reports on sales performance, customer activity, and KPIs. Provide high-level customer service and resolve issues or delays proactively. Coordinate with accounting for billing and invoice reconciliation related to sales. Maintain organized records of quotes, contracts, and shipment history. Qualifications: Bachelor’s degree in business, logistics, or a related field preferred. 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred. Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus. Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficient in Microsoft Office (Excel, Word, Outlook). Ability to work under pressure and meet tight deadlines. Strong attention to detail and accuracy in data entry and documentation. Team player with a customer-focused attitude.

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1.0 years

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jaipur, rajasthan, india

On-site

Company Description inte-QT, INTELLIGENT QUOTING TECHNOLOGY, is a global aggregator providing internet access and managed services in 190+ countries. inte-QT is officially one of the FT1000: Fastest-Growing Companies in Europe 2025! The company offers innovative solutions to empower Service Providers and System Integrators in the internet, telco, cloud, and SDWAN industry. In an industry driven by integrity and equity, inte-QT aims to simplify quoting processes and enhance customer experiences with cutting-edge technology solutions. Role Description We are seeking a motivated and detail-oriented Commercial Operations Associate to support our sales team in creating compelling commercial proposals. The ideal candidate will have 1-2 years of experience in commercial roles within industries such as banking, telecom, enterprises, or internet services. This role involves understanding customer requirements, obtaining competitive offers from suppliers, and utilizing our advanced automation tools to deliver high-quality proposals. Key Responsibilities Collaborate with the sales team to understand customer requirements and project details. Interface directly with customers when necessary to clarify needs and ensure accurate proposals(Acknowledgement and Follow-up). Engage with our suppliers to obtain the best possible offers and pricing. Utilize price intelligence tools, partner portals, and partner pricelists to gather pricing information. Create detailed and persuasive commercial proposals in a timely manner(Meet your TATs ) . Leverage our world-class automation tool to streamline proposal creation. Stay updated with market trends and pricing fluctuations. Maintain organized records of proposals, supplier communications, and market data. Communicate effectively in English, both verbally and in writing. Work efficiently during the European shift hours to align with our global operations. Qualifications Bachelor’s degree in Business, Commerce, Finance, or a related field. 1-2 years of experience in a commercial role, preferably in telecom, banking, enterprises, or internet services. Understanding of commercial and pricing strategies. Excellent communication skills in English. Proficient in using commercial proposal tools and software. Ability to quickly analyze market data and supplier offers. Highly organized with strong attention to detail. Ability to work independently and as part of a team. Flexibility to work the European shift from our Jaipur office. What We Offer Competitive salary range and great learning platform. Opportunity to work with a global leader in internet aggregation. Exposure to international markets and top-tier customers. Professional growth and development opportunities. A dynamic and supportive work environment.

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0 years

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noida, uttar pradesh, india

On-site

🚀 We’re Hiring: Salesforce Revenue Cloud Lead / Architect Looking for your next big Salesforce challenge? We’re searching for a certified and experienced Salesforce Revenue Cloud Lead or Architect who can bring real-world implementation expertise to the table. Full-time, part-time, freelance—we’re open, as long as you bring the skills and passion. ✅ What we’re looking for: Salesforce Revenue Cloud Certification (must-have) At least 1 solid end-to-end Revenue Cloud implementation experience Strong understanding of CPQ, Billing, Subscription Management, and Revenue Recognition Ability to design, lead, and guide teams through solutioning and delivery 🌟 Why Revenue Cloud? Revenue Cloud is Salesforce’s answer to managing the entire revenue lifecycle. From quoting and CPQ, to billing, subscriptions, and revenue recognition—it unifies the process, giving businesses a single source of truth. It helps organizations sell faster, bill smarter, and grow with agility. If you’ve been in the trenches with Salesforce CPQ + Billing , you know how powerful Revenue Cloud can be. That’s exactly the kind of experience we want on our side. 📩 Interested? Let’s connect! Drop me an email at prashantsharma@pcplusa.com

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2.0 years

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pune, maharashtra, india

On-site

• Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization Collaborate with the customer, understand their requirements, and give them the best design solution for their home,including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. • Focus on, prioritise and execute multiple design projects. • Analyse sales reports, project TAT and customer satisfaction EXPERTISE AND QUALIFICATIONS • Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution. • Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customerʼs budget. • Exposure to residential projects is mandatory. • Google Sketchup software knowledge. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas /designs / pricing. Communication in English mandatory and the local language is also desirable.

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12.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About The Role Enphase is seeking an Operations Manager to join our Services Business Unit in Bangalore, India. You will run day-to-day order-to-fulfillment and field service delivery across the United States, Europe, and Australia, with a strong focus on workforce management capacity planning, skills-based scheduling, real-time dispatch, and a relentless emphasis on a one-visit fix (first-time-right). Your role is to operationalize programs such as Legacy MI to the latest compatible MI upgrades, third-party-to-Enphase migrations, Battery Attach, Enphase Care/Care Plus/Care Fleet, On-Demand Services, SPWR monitoring upgrades, gateway/modem replacements, and commissioning. You will coordinate service-parts availability with Supply Chain, but your center of gravity is dispatch excellence, first-time-right quality, and technician productivity. You’ll also own a 6-quarter (6Q) rolling forecast for work orders and service parts, publishing it to Sales Ops and reconciling with Finance, and focus on booked and recognized revenue. What You Will Do Workforce Management & Dispatch: Own skills-based scheduling, shift planning, routing, and real-time dispatch for FSTs and partner installers; improve utilization, schedule adherence, and travel time. One-Visit Fix Program: Drive pre-visit triage (telemetry, photos, customer interview), compatibility checks, job-kit confirmation, permit readiness, and site prerequisites so jobs finish in one visit; implement checklists and quality gates. Recognized revenue acceleration (Care & subscriptions): Increase recognized revenue by raising completion rates of scheduled site visits (GAAP recognition on service completion), expanding remote resolution where appropriate to avoid truck rolls, and lifting first-time-right for Enphase Care and related subscription services. GTM readiness for new products: Partner with Hardware PM, Services PM, and Marketing Program Manager to codify GTM operational readiness capacity plans, SOPs, job-kits, SLAs, training, and dashboards so Ops can support and deliver from day one. Capacity Planning: Build regional capacity models (US/EU/AU) by skill and partner; plan overtime/backup crews; align hiring/partner onboarding to forecasted demand. Revenue Planning/Tracking: Tracking booked revenue and recognized revenue, focusing on turning booked revenue to recognized revenue, getting paid on B2B orders, and reducing cycle time. Demand & Supply Planning: Own a rolling 6Q forecast (units/revenue) for upgrade SKUs, service parts, and On-Demand work orders; run monthly S&OP; publish to Sales Ops and reconcile with Finance (budget/outlook, COGS, cost-to-serve, working capital). Inventory & Parts Readiness: Define standard job-kit BOMs per service; set min/max and substitution rules with Supply Chain; stage parts to depots/technicians to minimize stockouts and repeat visits. On-Demand Services Operations: Stand up quoting → site survey → permit (as required) → install → close-out workflows; coordinate SolarGraf design packages and AHJ handoffs. SLA Management & Escalations: Hit and improve SLAs for appointment OTIF (On-Time, In-Full), arrival windows, and resolution time; own backlog aging, no-show reduction, and red-carpet escalations. Data Integrity & Systems: Keep Salesforce Field Service/CRM, ERP, eStore, and scheduling systems synchronized; define status codes and handoffs; own root-cause fixes. Quality, Training & Playbooks: Maintain SOPs, FST work instructions, safety gates; run ride-alongs/QA audits; close the loop with Product/Services PMs on recurring issues. Continuous Improvement: Lead RCAs and kaizen events; instrument dashboards; prioritize automation and reuse of existing processes to keep ops simple and scalable. AI-Assisted Operations: Use Microsoft Copilot and ChatGPT to triage backlogs, flag SLA risk, draft SOPs/daily briefs, summarize incident RCAs, and propose schedule/capacity scenarios within privacy/security guardrails and with human review. Who You Are And What You Bring Education Bachelor’s in Engineering, Electrical Engineering, Operations, Industrial Engineering, or related field; MBA is a plus. Experience 12+ years in operations/field service with heavy workforce management (dispatch, routing, capacity) in technology, energy, or manufacturing. Multi-region SLA ownership (US/EU/AU) with proven results improving first-time-right and reducing cycle time. Skills & Knowledge Expert in workforce planning, skills-based scheduling, route optimization, and service triage for one-visit resolution. Solid grasp of order management, basic demand planning, and coordinating service-parts readiness (without running warehouses). Familiar with permitting/AHJ basics and SolarGraf for design/permitting flows. Comfortable defining SLAs, dashboards, escalation paths; fluent in continuous-improvement methods. Data & Tools Advanced Excel/Google Sheets; bonus for SQL or BI (Power BI, Tableau, Incorta). Proficient with Salesforce Field Service (or ServiceMax/Skedulo/Click), Salesforce CRM, ERP, and eStore/CMS (e.g., Magento). AI fluency: practical use of Copilot and ChatGPT to speed documentation, analysis, and communications. Collaboration Works seamlessly with Services PMs, Sales Ops, Finance, Supply Chain, Field Ops/FSTs & partner installers, eStore, CX/Contact Center, Compliance/Legal, and permitting partners/AHJs. Clear communicator across time zones; crisp status and risk management. Personal Attributes Owner mindset with bias for action and accountability. Operational rigor and attention to detail under pressure. Customer, installer, and FST empathy you design for real-world constraints. Data-driven and curious, always testing and improving. Calm and decisive when priorities shift. Success Metrics Baseline & reporting discipline: Establish and publish regional baselines for all KPIs (US/EU/AU) and maintain a weekly dashboard; drive QoQ improvement. Sales to Order Completion: Improve end-to-end Sales-to-Completion %; fix drop-offs (payment, scheduling, parts, permit). Cycle time reduction: Shorten Quote to Schedule, Schedule to Arrival, and Arrival to Completion (report P50/P90); reduce overall lead time. Remote resolution: Increase the % of cases solved without a truck roll and quantify truck-rolls avoided, cost-per-case savings, and faster contact-to-resolution. One-visit fix quality: Raise First-Time-Right %; reduce repeat-visit rate and MTTR. OTIF service delivery: Improve appointment On-Time, In-Full and schedule adherence; reduce backlog aging and customer wait time. Escalations: Lower escalations per 100 jobs and time-to-resolution with closed-loop RCA/action plans. Customer experience: Lift post-job NPS/CSAT; remove top detractor drivers (scheduling, parts readiness, workmanship).

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4.0 years

0 Lacs

bhubaneswar, odisha, india

On-site

Be the Lead Designer for premium set of HomeLane customers, from the first meeting to order booking to design finalization Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. Focus on, prioritize and execute multiple design projects. Analyze sales reports, project TAT and customer satisfaction Work closely with various departments of HomeLane to improvise design offerings for the customers External Skills And Expertise EXPERTISE AND QUALIFICATIONS Minimum - 4 year Diploma in Interior Designing / Architecture from a reputed Institution. Work Experience: 3+ years of industry experience Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at the site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customerʼs budget. Exposure to residential projects is mandatory. Google Sketchup software knowledge. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas/designs/pricing. Communication in English is mandatory and the local language is also desirable

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7.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Why Join Iris? Are you ready to do the best work of your career at one of India’s Top 25 Best Workplaces in IT industry ? Do you want to grow in an award-winning culture that truly values your talent and ambitions ? Join Iris Software — one of the fastest-growing IT services companies — where you own and shape your success story . About Us At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working with Us At Iris, every role is more than a job — it’s a launchpad for growth. Our Employee Value Proposition, “Build Your Future. Own Your Journey.” reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it. We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best — both personally and professionally. Curious what it’s like to work at Iris? Head to this video for an inside look at the people, the passion, and the possibilities. Watch it here. Job Description Job Summary: We are seeking a proactive and technically strong QA Associate Manager to lead quality assurance across Capital Markets and Trading Platform projects. The ideal candidate will bring hands-on testing expertise, leadership capabilities, and a strategic mindset to drive quality in a fast-paced Agile environment. Key Responsibilities Lead and mentor a team of QA engineers across manual and automation testing. Define and execute test strategies aligned with trading platform requirements. Oversee test development using Selenium, Ranorex, HP ALM, and languages like C# or Java. Guide automation framework design (POM, BDD) and CI/CD integration. Collaborate with cross-functional teams to ensure timely, high-quality releases. Monitor QA metrics, drive defect resolution, and promote continuous improvement. Stay ahead of challenges with a proactive, solution-oriented approach. Qualifications 7+ years of QA experience, including 2+ years in a leadership role. Strong exposure to Capital Markets and Trading Platforms. Proficiency in manual and automation testing tools and frameworks. Experience with Agile/Scrum methodologies and test management tools. Excellent communication, stakeholder management, and team leadership skills. Ability to thrive in a dynamic, fast-paced environment. Mandatory Competencies QA/QE - QA Automation - Basic Build, Deployment and CI/CD QA/QE - QA Automation - Core Java QA/QE - QA Automation - Selenium Beh - Communication FS Domain - Capital Markets & Investment Banking - Auto Quoting Platforms Perks And Benefits For Irisians Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click here to view the benefits.

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2.0 - 6.0 years

3 - 5 Lacs

bengaluru

Work from Office

Dear Aspirant, ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,500+ ReSource Pro employees provide dedicated support to more than 600+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020. ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021. ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact : HR Prashanth - Whats app 9008042232 | Mail Id: Prashanth_Honnachari@resourcepro.in Job Description - Analyst, Service Delivery. Basic Information Job Title : Analyst, Service Delivery. Report to Assistant Manager - Service Delivery Department Service Delivery Unit Location Bangalore, India Purpose of the Position: Process moderately complex insurance tasks, perform auditing and trouble-shooting, deliver training, and be responsible for meeting quality, quantity, and time deadlines. Communicate with the client via email. Report operation problems and propose solutions to achieve operation optimization. Key Responsibilities: Policy Checking Skillsets Experience (2-4 years): 1. The candidate should possess experience in policy checking and be familiar with various source documents, including policies, system applications, quotes, proposals, binders, and endorsements. 2. Experience in multiple lines of business, such as General Liability, Workers Compensation, Executive Liability, Property, Auto, Inland Marine, and Package tasks, is required. 3. Use web portals to access and analyze relevant documents. 4. Maintain organized records of all reviewed documents and discrepancies noted. 5. Identify and highlight discrepancies or inconsistencies in policy details. 6. Must demonstrate strong attention to detail. 7. Familiarity with account management systems like EPIC and ImageRight etc. is a plus. 8. Conduct audits and reconcile reports to identify and correct discrepancies. 9. Maintain and update training materials, logs, and documentation. Processing - 60% 1) Operate a variety of client systems and process moderately complex tasks and activities without supervision. Follow ReSource Pros Information Security policies/guidelines, as well as the clients security requirements, policies, and practices that are provided to ReSource Pro and information security requirements. Operation Optimization - 10% 1) Report operation problems and propose solutions. 2) Optimize established procedures. 3) Assist with output conversion. Customer Experience - 10% 1) Communicate with the client via email with minimal supervision. 2) Respond to the client promptly and report issues to the supervisor in a timely manner. Auditing and Trouble-shooting - 10% 1) Implement the audit plan, run the audit report and identify the performance gap. 2) Perform timely trouble-shooting. Training - 5% 1) Set up individual training plan and deliver training. Others - 5% 1) Generate and analyze the data and report. 2) Assist with new task on-boarding. Skills: Typing skills Client System Operation skills MS Office skills Email reading and writing skills Problem solving skills Training skills Why Choose Us? Innovative Environment: Be part of a team that values creativity and innovation. Career Growth: Enjoy numerous opportunities for professional development and advancement. Collaborative Culture: Thrive in a supportive and team-oriented workplace. Ready to Make an Impact? If your skills match our needs, we would love to connect with you! Contact Scope: Send your resume to Shivaraj Patil at Prashanth_Honnachari@resourcepro.in

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0 years

0 Lacs

greater kolkata area

On-site

Description Supports the customer-facing sales force through the rhythm of sales—from lead to close. Executes and supports selected sales and support activities under limited supervision, ensuring customer satisfaction, sales growth, and operational efficiency. Key Responsibilities Handle inbound, unsolicited prospect calls and convert them into sales opportunities. Develop leads via telephone, email, or other technologies, including cold-calling prospects. Drive additional sales through follow-up with existing customers for repeat business, cross-selling, and up-selling. Conduct negotiations and support deal closures in line with company guidelines. Achieve revenue and margin targets while ensuring customer satisfaction through the Cummins Sales Process. Create and deliver qualified leads to sales representatives where appropriate. Assist the sales team with quotation/RFP management and other sales cycle operations. Build and maintain strong customer relationships to foster loyalty and future sales. Respond to complex internal and customer inquiries, ensuring accurate and timely resolution. Enter and update customer data in the corporate database and support new account setup. Maintain accurate sales entry, reporting, and forecasting using Cummins tools (e.g., CRM systems). Support dealer claims processing and ensure timely resolution of dealership actions. Plan, prioritize, and schedule Inside Sales activities to ensure service continuity. Mentor and develop Inside Sales staff to meet performance targets. Coordinate input from sales staff to develop proactive customer communications. Compile budgetary quotes, schedule customer visits/events, and support execution. Process orders, issue acknowledgments, invoices, and shipping notices for simple jobs. Track and communicate order and inventory status to the sales team. Assist in resolving post-sale issues and support inventory analysis and reporting. Responsibilities Qualifications High school diploma or equivalent; additional education or certifications are a plus. This position may require licensing for compliance with export controls or sanctions regulations. Core Competencies Action Oriented: Tackles challenges with urgency and enthusiasm. Collaborates: Works effectively with others to meet shared goals. Communicates Effectively: Adapts communication to suit different audiences. Customer Focus: Builds strong relationships and delivers customer-centric solutions. Channel Awareness: Understands industry dynamics and market pathways. Account Planning: Develops and tracks execution of account strategies. Adapts to Target Audience: Explains complex topics in an understandable way. Integrates Customer Perspective: Aligns sales efforts with customer needs. Sales Forecasting: Uses data to predict future sales patterns. Sales Pipeline Management: Plans and adjusts strategies based on pipeline health. Sense Making: Synthesizes complex information to deliver tailored solutions. Values Differences: Embraces diverse perspectives and cultures. Qualifications Skills and Experience Some work experience in sales or customer service roles. Intermediate knowledge of sales processes and tools, obtained through training or on-the-job experience. Proficiency in CRM systems and sales forecasting tools. Strong communication and negotiation skills. Ability to analyze customer inquiries and recommend solutions. Experience supporting sales cycles, including quoting, order processing, and customer follow-up. Job Sales Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2417876 Relocation Package No

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0 years

0 Lacs

bengaluru, karnataka, india

On-site

Proman Infrastructure Services Pvt. Ltd. is looking for a Technical Sales Engineer for its vertical - Bulk Material Handling and Industrial Minerals https://promaninfi.com/company.php Role & Responsibility: Should be the Primary Technical Resource for application, sizing, and selection of equipment, crushers, screens, feeders and associated washing products and systems. Should provide direct support to sales, design engineering, estimation and operations. Should be adept at application engineering, equipment selection, costing, quoting and tender preparation for a range of process equipment to end user customers and engineering houses. Should perform sizing calculations and selection of appropriate products to suit customer needs. Communicate with customer on technical expectations and requirements and reporting to internal resources. Keeping self updated on information of: product technologies, markets-served, developments relevant to products, materials, processes and tools. Requirements: Should possess expert knowledge in design and application of Mineral Processing products in sand & aggregates, hard rock, and mining. Knowledge of Mining, Cement and Aggregate industry.

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2.0 years

2 - 3 Lacs

mohali

On-site

JOIN OUR TEAM! Kay Consulting Services Title – Sales Support Analyst (1 candidate, Male only) Location – Mohali, Chandigarh - 160055 Salary – As per interview Qualification – Bachelor’s Degree in Business Administration, Finance, Marketing or a related field. Experience Range – Fresher to 2 Years’ experience required. Responsibilities – As a Sales Support Analyst, you will be responsible for various day-to-day tasks: · Providing analytical support (analyzing incoming data, quoting etc.) · Assisting with finance and sales-related activities · Co-ordinating with senior consultants to establish new Business exhibits in the online quoting toll, while maintaining high accuracy rates on financial exhibits and increasing RFP volumes. · Maintaining customer records in CRM systems. Requirement – · Strong analytical skills with proficiency in data analysis tools such as MS Excel, Tableau, or Salesforce · Excellent organizational and multitasking abilities, with a keen attention to detail. · Proficiency in MS Office Suite. · Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders. · Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools is preferred. · Ability to thrive in a fast-paced dynamic environment and adapt to changing priorities. Note: Local candidates are preferred. Interested candidates can drop their CVs on given contact details: · Name – Mr. Vikram Singh · Email Id – hr@kayconsulting.in · Website – www.kayconsulting.in · WhatsApp No. – 7832871160 (Timing – 11 AM to 4 PM) Job Type: Full-time Pay: ₹20,212.81 - ₹25,642.12 per month Benefits: Paid sick time Work Location: In person

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4.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Be the Lead Designer for premium set of HomeLane customers, from the first meeting to order booking to design finalization Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. • Focus on, prioritize and execute multiple design projects. • Analyze sales reports, project TAT and customer satisfaction • Work closely with various departments of HomeLane to improvise design offerings for the customers EXPERTISE AND QUALIFICATIONS • Minimum - 4 year Diploma in Interior Designing / Architecture from a reputed Institution. Work Experience: 10+ years of industry experience OR 6+ years of industry experience (within which they have 2+ years in HL) • Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at the site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics,still keeping in mind the customerʼs budget. • Exposure to residential projects is mandatory. • Google Sketchup software knowledge. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas/designs/pricing. • Communication in English is mandatory and the local language is also desirable.

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0.0 - 4.0 years

0 Lacs

haryana

On-site

Job Description: As an Inside Sales Representative & Quoting Specialist, your role involves handling sales inquiries and providing quotes to customers. You will be responsible for maintaining relationships with existing clients and generating new leads to drive sales growth. Key Responsibilities: - Manage incoming sales inquiries and provide timely and accurate quotes to customers - Coordinate with the sales team to follow up on leads and convert them into sales opportunities - Build and maintain strong relationships with clients to ensure customer satisfaction and retention - Collaborate with the marketing team to develop targeted sales campaigns and promotions - Keep abreast of industry trends and competitor activities to identify new business opportunities Qualifications / Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Proven experience in sales or customer service role, preferably in a B2B environment - Strong communication and negotiation skills - Ability to work independently and as part of a team - Proficiency in CRM software and Microsoft Office Suite About Us: (Information about the company is not provided in the job description) Applications Close Date: (Closing date for applications is not provided in the job description),

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5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career Palo Alto Networks is seeking a Sales Operations - Business Systems Quoting Specialist to join our Global Sales Operations team. The role will be based in our Bangalore office in India The Sales Operations - Business Systems Quoting Specialist will be responsible for gathering requirements, designing, testing, and implementing Quote-to-Cash applications at scale and will be a crucial contributor to a large-scale quote to cash project. The individual will interface with the business to ensure timely and effective delivery of solutions to meet the business requirements and also provide day-to-day Admin support. This is a highly visible techno-functional project supporting our CPQ process for all transaction types. The individual will be responsible for identifying and implementing process improvements in the Quote-to-Cash domain. Previous hands-on experience in Salesforce CPQ and Lightning will be key to success in this role. Your Impact Work closely with the Sales and Renewals teams to identify, recommend, implement, and support the sales and quoting process. Work closely with internal stakeholders to scope the requirements, develop, design, and implement solutions for Sales & SalesOps, Channels, Finance, OrderOps, and the Customer Success team Responsible for building and demonstrating CPQ prototypes in Salesforce. Act as a single point of contact for the business regarding all Salesforce CPQ related processes. Responsible for Architecture and implementing Product Configuration, Product Attribute-Based Dynamic Pricing, and advanced approval configurations using CPQ Price Rules, Product Rules, Option Constraints, Configuration Attributes, Summary Variables. Working with product managers contributing to future enhancements which involves building complex bundle structures with Dynamic Pricing which will help in Customer satisfaction. Will be responsible for CPQ architecture for optimized performance from Quote creation to the Order fulfillment process. Assist the team with regression, UAT, and system integration testing for existing and new CPQ process (Steelbrick) Facilitate and actively participate in all phases of the business process enablement life cycle of Salesforce CPQ platform Qualifications Your Experience 5+ years of hands-on experience in managing and optimizing quote-to-cash processes, with proven expertise in driving end-to-end process improvements. Strong understanding of Salesforce and CPQ (Configure, Price, Quote) platforms, including their capabilities, limitations, and integration best practices. In-depth knowledge of product configuration rules, pricing rules, discount structures, and approval workflows, with experience implementing scalable governance models. Demonstrated expertise in contract lifecycle management and subscription management processes, including renewals, amendments, and billing alignment. Solid background in regression testing, User Acceptance Testing (UAT), and system integration testing, ensuring system stability and seamless cross-platform functionality. Experience in developing process documentation, training materials, and enablement content to support business users and drive adoption. Proficiency in industry-standard tools such as JIRA, ServiceNow, Salesforce, and Logik, with the ability to support both functional and technical troubleshooting. Strong collaboration skills with the ability to work cross-functionally across Sales Ops, Finance, IT, and Business stakeholders. Ability to analyze business requirements, translate them into technical solutions, and drive continuous process improvements. Additional Information The Team Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers to help them understand how our products can secure their environment. This is where our sales operation teams come in. Our Sales Operation Team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world. As part of our sales operations, you support the sales team by providing research, reports, and craft and support systems and processes that enable the process of sales. You are committed to your team’s success – and enjoy pitching in to assist when it comes to solutions selling, learning, and development. It’s a true partnership, one built on building the best cybersecurity solutions for each individual client. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

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2.0 years

0 Lacs

chennai, tamil nadu, india

On-site

What You’ll Do PRIMARY FUNCTION: This position is primarily responsible for quoting and supporting custom Engineered-to-Order (ETO) solutions for the NEC market, for products used within harsh, hazardous, and industrial applications. This includes reviewing RFQs, preparing ETO quotes, interfacing with the ETO Engineering team, and providing custom product recommendations to Sales and Distributors. Essential Functions Review and quote customer RFQs for NEC product families. Implement and effectively coordinate the quote and engineering lead-time requirements. Prepare pricing and proposals for special products within assigned product families, as requested by Sales and Distributors. Assist in maintaining quality and efficiency through each stage of the quotation lifecycle (Order Entry, Approval Drawings, Customer Feedback, and Production). Assist in continuous process improvement, for the ETO Quotation and Engineering teams. Create templates and reference material, to increase team efficiency. Promote collaboration and interaction with the ETO Engineering team, and serve as a point of communication between the two teams and Sales/Distributor network. Assist in gathering and reporting team metrics and updates to PLM and GPLM on a routine basis. Qualifications Basic Qualifications: Bachelor’s degree in Engineering or Business from an accredited university, or relevant Engineering Technology diploma Min. 2 years of professional experience with technical products, in a Sales, Marketing, or Engineering capacity Fluency in English language (written & verbal) Ability to legally work in India without company sponsorship Preferred Qualifications Possess a valid, unrestricted, driver’s license; Ability to travel internationally Licensed Professional Engineer or Engineering Technologist (electrical strongly preferred) Working knowledge of harsh and hazardous electrical products market, and associated codes & standards Experience with preparation of custom (ETO) product quotations / technical proposals Skills Position Criteria: Strong written and oral communication skills, and professional presence Sound understanding of electrical distribution and control systems Ability to cope with ambiguity and overcome challenges Technical proficiency in preparing customer proposals / quotations Analytical aptitude - ability to think critically with proven problem-solving skills, and high attention to detail Customer orientation, ability to understand, communicate and meet customer needs; Truly embodies growth mindset Desire to work in a fast-paced, dynamic, environment; Effective time management skills, and ability to multi-task

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0.0 years

0 Lacs

hyderabad, telangana, india

On-site

Inviting applications for the role of Assistant Manager- Analyst and Senior Analyst Purchasing In this role, the shortlisted candidate will be responsible for PR-PO conversion, Expedition, Supplier Onboarding, Quoting and Contracting for Direct categories. The role requires serving as a subject matter expert and closely coordinating with vendors/suppliers, transporters/ freight forwarder and within client organization for smooth and timely delivery of goods. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to Sales Orders from sales and Purchase Orders from suppliers. We would prefer people with some analytical skills who are able to understand the process and follow the same rigorously. Responsibilities Process Purchase Orders (POs) with many IT vendors using a variety of ordering methods, such as electronic ordering (EDI/XML) Resolving order issues with clients Sales Representatives and our IT vendors Operate as a Subject matter expert in the Purchasing team Serve as an internal resource for Sales and Purchasing around a specific focus area Serve as an escalation point for issues that arise Train and mentor new purchasing members introduced to focus area Take the lead in identifying issues that need to be addressed Escalate issues to management Take the lead in addressing issues with vendors and/or internally departments Take the lead in identifying ways to improve the process Help Managers to develop and maintain comprehensive documentation related to processes, best practices, and resolutions Expedite and follow up with vendors to ensure accurate and timely delivery of purchase orders Form and maintain vendor relationships to meet client's performance, efficiency and pricing requirements Research past orders to resolve issues and reconcile open PO transactions You will be involved in communication and interaction with various internal departments including Inside Sales, Accounting, Hardware, Licensing, Warehouse and our Technical teams Develop familiarity with our IT vendors and make sourcing decisions to pick best vendor based on performance, pricing and/or availability Issue quotes and interact with customers Obtain vendor quotes Create parts and vendors Reconcile vendor invoices and set up for payment Coordinate with Legal and suppliers through the defined channels for supplier to agree to clients existing vendor agreement or we try to get client's legal to agree to the supplier's agreement Own SLA/KPI and ensure achieve daily TAT and accuracy with 100% Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's Degree in Commerce , Business Administration Relevant work experience Excellent written and verbal communication skills Ability to learn fast, absorb knowledge and apply newly learned information Ability to work effectively within all levels of an organization, both internally and externally Ability to work both individually and in a team environment Excellent problem solving, organizational, and time management skills Ability to think creatively and find solutions to issues Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy Ability to self-manage, take initiative and be resourceful Excellent follow up skills Preferred Qualifications/ Skills Office experience Familiarity with computer products and programs are desirable for this position May need to work after hours, once every other month, to ensure orders that need to be processed, have been received and completed for End of Month On rare occasion (i.e. once every other year), our Purchasing Representatives may need to be on call and work on a weekend Oracle, SAP, knowledge and experience would be an added advantage Experience handling an advanced Purchasing process, manufacturer line or vendor not handled by entry level purchasing representatives .

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0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Responsibilities: Perform installation, calibration, maintenance and repair of the instruments and parts via visits, telephone and/or email. Ensuring high level of customer satisfaction for all instruments in the assigned product lines, designated territory and customer accounts. Serving as the primary customer contact for technical and service issues for the product lines, designated territory and customer accounts. Identifying, managing and coordinating with various departments in the company to resolve customer concerns proactively. Ensuring that the maximum number of instruments from the assigned product lines and territory are covered under Annual Maintenance Contract. Taking responsibility and following-up for collection of service receivables. Quoting, negotiating and closing service contracts and repair charges with customers. Ensuring full compliance to CRM and AP Service processes, workflows and guidelines. Ensuring monitoring and managing of CRM saved searches to ensure proper check and control on various tasks. Strict adherence to all systems at AP Gaining and regularly updating a comprehensive technical knowledge of the assigned products. Identifying and transferring leads and sales opportunities to members of the sales team. Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate colleagues. Ensuring timely and effective communication with customers and colleagues. Assist Sales Team in conducting demonstrations, when required. Your profile: Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India Entry: Immediately

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2.0 - 5.0 years

3 - 5 Lacs

bengaluru

Work from Office

Dear Talent, Greetings from ReSource Pro!!! Thank you for exploring a career at ReSource Pro. We would like to inform you we are Hiring for Analyst, SDU at ReSource Pro . If youre interested in learning more, please refer to the Job description below in this mail. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens - Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix - P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Job Description - Analyst, SDU, India . Basic Information Job Title - Analyst -Service Delivery Report to - Assistant Manager - Service Delivery Department - Service Delivery Unit Location - Bangalore, India . Principal Responsibilities What Youll Do: Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Rating, Reissuance, Policy Servicing, Underwriting, Pre Underwriting Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. Reports problems promptly to supervisor and takes initiative to find solutions.

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25.0 years

0 Lacs

mumbai, maharashtra, india

On-site

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: OPERATION SUPERVISOR- HYDERABAD Overall, Mission Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies Main Contribution Monitoring Day to Day Operational Activities Sending Alerts to All India / Overseas sites participating in Clinical Trials. Supporting sales staff for quoting client Working on providing Local Call Time and Local Pickup Time for New studies Co-ordination with clients for planning and scheduling their shipments. Preparing Export / Import documents for the customers Co-ordinating with all India Offices and agents for smooth operational activities Interacting with international offices and agents for planning and scheduling shipment movements Co-ordinating with Customs House Agent for Clearing documents in Customs Co-ordinating with IATA Agents for getting Flight Bookings from Airlines. Providing Clients with Proof of Export / Import documents after their shipments. Keeping Clients shipment documents in safe custody for 05 years as Records. Advising Clients of Best Dangerous Goods (DG) shipments solutions i.e. taking approval Airlines, advising DG packaging. Closely monitoring Each shipment and giving regular updates to Clients Identifying & delivering operational cost reduction and cost avoidance initiatives making sure that all set targets are achieved. Taking part with CHA’s for export & import for pre approval from customs to initiate the shipment without any delay In case if there is any shortageof staff and any important shipments arrive , they have to personally attain the pickup and delivery emergency Experience/ Education Graduate or Post Graduate in any stream with more than 5 years in Temperature control logistics corporate sector. Language English, Hindi and Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Experience of working in a temperature controlled environment Operational & Geographical Knowledge. Customs & Airlines regulations Knowledge. Cold chain management. Adhere to all SOPs and GMP requirements. Experience working in a Shipping, Warehousing, and Logistics environment. Previous experience within a customer facing role. Ability to deliver upon strict customer and client deadlines. Ability to demonstrate an understanding of supply chain issues Interpersonal skills ("Essential") Ability to lead a team. Proficiency in the use of Microsoft Office which include Word, Excel and Outlook. Proficiency in Spreadsheets Effective communication skills (both written and oral) Analytical skills Proven ability to follow written work instructions. Ability to organise, plan and prioritise tasks within a high volume, varied workload whilst maintaining a high level of accuracy in all work undertaken. Excellent report writing skills

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0.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager - P&C Insurance Broker Support Team In this role, you will be responsible for guiding the team, optimizing processes, ensuring quality, and maintaining client satisfaction. You'll need to ensure that the team operates efficiently, meets its goals, and delivers high-quality services consistently. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of 15 to 25 people. You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology. Should be open to work in any shift as per the business requirement Responsibilities .Lead a team size of 15 to 25 people, inspire and motivate the team to achieve their goals. .Oversee daily operations and ensure efficient workflow management. .Provide guidance and support to team members for their professional development. .Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. .Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. .Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. .Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. .Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. .Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance. Qualifications we seek in you Minimum qualifications .Graduate in any stream .Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. .Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. .Proficient in English language- both written (Email writing) and verbal .A strong attention to detail analytical skills and the ability to multi-task are important Preferred qualifications .An Insurance Certification would be an edge .Ability to think long-term strategically and operationally .High customer service orientation. .Excellent written and verbal communication .Excellent statistical knowledge .Highly motivated and achievement oriented .Any Project or GB certification in previous experience would be an edge Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

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25.0 years

2 - 5 Lacs

hyderābād

On-site

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: OPERATION SUPERVISOR- HYDERABAD Overall, Mission Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies Main Contribution Monitoring Day to Day Operational Activities Sending Alerts to All India / Overseas sites participating in Clinical Trials. Supporting sales staff for quoting client Working on providing Local Call Time and Local Pickup Time for New studies Co-ordination with clients for planning and scheduling their shipments. Preparing Export / Import documents for the customers Co-ordinating with all India Offices and agents for smooth operational activities Interacting with international offices and agents for planning and scheduling shipment movements Co-ordinating with Customs House Agent for Clearing documents in Customs Co-ordinating with IATA Agents for getting Flight Bookings from Airlines. Providing Clients with Proof of Export / Import documents after their shipments. Keeping Clients shipment documents in safe custody for 05 years as Records. Advising Clients of Best Dangerous Goods (DG) shipments solutions i.e. taking approval Airlines, advising DG packaging. Closely monitoring Each shipment and giving regular updates to Clients Identifying & delivering operational cost reduction and cost avoidance initiatives making sure that all set targets are achieved. Taking part with CHA’s for export & import for pre approval from customs to initiate the shipment without any delay In case if there is any shortageof staff and any important shipments arrive , they have to personally attain the pickup and delivery emergency Experience/ Education Graduate or Post Graduate in any stream with more than 5 years in Temperature control logistics corporate sector. Language English, Hindi and Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Experience of working in a temperature controlled environment Operational & Geographical Knowledge. Customs & Airlines regulations Knowledge. Cold chain management. Adhere to all SOPs and GMP requirements. Experience working in a Shipping, Warehousing, and Logistics environment. Previous experience within a customer facing role. Ability to deliver upon strict customer and client deadlines. Ability to demonstrate an understanding of supply chain issues Interpersonal skills ("Essential") Ability to lead a team. Proficiency in the use of Microsoft Office which include Word, Excel and Outlook. Proficiency in Spreadsheets Effective communication skills (both written and oral) Analytical skills Proven ability to follow written work instructions. Ability to organise, plan and prioritise tasks within a high volume, varied workload whilst maintaining a high level of accuracy in all work undertaken. Excellent report writing skills

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