Role & responsibilities Job Overview The Senior Executive - Sales Coordination will be responsible for supporting the sales team by managing customer inquiries, coordinating with internal departments, processing orders, and ensuring timely delivery. The role demands a high level of organizational and communication skills to handle multiple tasks, maintain records, and facilitate smooth sales operations. Responsibilities and Duties Key Responsibilities: Sales and Distribution (SD Module): Work on the SAP ERP 6.0 SD module, ensuring efficient sales order processing and coordination with various departments. Cross-functional Coordination: Collaborate with different functions, locations, and accounts to ensure seamless operations and customer satisfaction. Technical Documentation: Prepare and maintain technical documents for applications created using Excel. Sales Data Management: Handle sales plans, customer master data, and NCR (Non-Conformance Report) calculations using advanced Excel functionalities. Sales Process Recording: Document both pre-sale and post-sale processes, ensuring transparency and accuracy. Order and : Manage the order process, create quotations, and use SAP/Oracle systems at an end-user level. Sales Quotation Preparation: Prepare sales quotations as per the requirements provided by sales officers. Order Finalization: Handle the punching and finalization of orders, including obtaining credit team approval, and validating prices and quantities for a smooth transition. Dispatch Planning: Ensure daily sharing of dispatch plans with the plant according to the sales priority list. Invoice Generation and CN Coordination: Generate invoices as per orders and coordinate with sales accounts for credit notes (CN). Adhoc Vehicle Queries: Address adhoc queries related to vehicle status for shipments. Unified Document Management: Maintain and manage all sales documents within a unified system. Sales Data Tracking: Track sales data, monitor team performance, and generate insights using Excel. Order and Shipment Tracking: Manage and track sales orders, coordinate shipments, and maintain records of sales and the sales funnel. Key Account Management: Track order-related documents with key accounts and maintain relationships to ensure smooth operations. Invoice Reconciliation: Reconcile invoices to ensure accuracy and resolve discrepancies. Filing System Maintenance: Develop and maintain a filing system to manage sales databases and update sales records. Reporting: Prepare daily, weekly, and monthly statistical reports as needed for sales performance tracking. Service and Billing Coordination: Collaborate closely with the Operations team to ensure timely service delivery and with the Finance and Accounts teams to ensure billing aligns with contractual agreements. Database Management: Manage the entire database related to the sales team, including customer data and sales records, with a focus on accuracy and efficiency in database management. Advanced Excel Proficiency: Use advanced Excel functions such as VLOOKUP, HLOOKUP, and Pivot Tables to enhance data analysis and reporting. Preferred candidate profile Qualifications: Bachelors degree in business administration. 4-6 years of experience in sales coordination, preferably within the construction or building materials industry. Proficiency in ERP and CRM systems for managing sales orders and customer interactions. Strong communication, interpersonal, and organizational skills. Ability to multitask and handle pressure in a fast-paced environment. Excellent problem-solving skills and attention to detail. Skills: Strong proficiency in MS Office, especially Excel. Knowledge of supply chain and logistics. Experience with sales reporting and analysis. Customer service and negotiation skills.
