We are looking for a detail-oriented, proactive, and customer-focused Service Delivery Associate – Operations to join our team. This role is ideal for fresh graduates or professionals with up to 3 years of experience who have strong communication skills, problem-solving abilities, and a passion for delivering excellent service. You will be working closely with internal teams, vendors, and customers to ensure smooth IT service operations. Key Responsibilities: Monitor and manage service requests, incidents, and escalations through the ticketing system. Coordinate with engineers, vendors, and customers to ensure timely resolution of issues. Provide clear and professional updates via email and calls to all stakeholders. Track SLAs and ensure service commitments are met. Maintain accurate documentation for all service activities. Follow Standard Operating Procedures (SOPs) and escalate issues when necessary. Prepare basic reports on daily/weekly operational performance. Required Skills & Qualifications: Excellent English communication skills – verbal and written. Strong interpersonal and customer-handling skills. Basic understanding of IT concepts (training will be provided). Good problem-solving and coordination abilities. Proficient in MS Office (Excel, Word, Outlook). Ability to work independently and in a team. Flexible to work in night shifts and adapt to changing priorities. Preferred (Not Mandatory): Prior exposure to IT service desk or operations environment. What We Offer: Career growth opportunities in IT service delivery and operations management. Exposure to global clients and IT environments. Friendly, supportive, and collaborative work culture. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹11,000.00 per month Benefits: Internet reimbursement Work from home Work Location: Remote
We are looking for a detail-oriented, proactive, and customer-focused Service Delivery Associate – Operations to join our team. This role is ideal for fresh graduates or professionals with up to 3 years of experience who have strong communication skills, problem-solving abilities, and a passion for delivering excellent service. You will be working closely with internal teams, vendors, and customers to ensure smooth IT service operations. Key Responsibilities: Monitor and manage service requests, incidents, and escalations through the ticketing system. Coordinate with engineers, vendors, and customers to ensure timely resolution of issues. Provide clear and professional updates via email and calls to all stakeholders. Track SLAs and ensure service commitments are met. Maintain accurate documentation for all service activities. Follow Standard Operating Procedures (SOPs) and escalate issues when necessary. Prepare basic reports on daily/weekly operational performance. Required Skills & Qualifications: Excellent English communication skills – verbal and written. Strong interpersonal and customer-handling skills. Basic understanding of IT concepts (training will be provided). Good problem-solving and coordination abilities. Proficient in MS Office (Excel, Word, Outlook). Ability to work independently and in a team. Flexible to work in night shifts and adapt to changing priorities. Preferred (Not Mandatory): Prior exposure to IT service desk or operations environment. What We Offer: Career growth opportunities in IT service delivery and operations management. Exposure to global clients and IT environments. Friendly, supportive, and collaborative work culture. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹11,000.00 per month Benefits: Internet reimbursement Work from home Work Location: Remote
HIRING FOR NIGHT SHIFT, PREFERRED LOCATION- AHMEDABAD, GUJARAT We are looking for a detail-oriented, proactive, and customer-focused Service Delivery Associate – Operations to join our team. This role is ideal for fresh graduates or professionals with up to 3 years of experience who have strong communication skills, problem-solving abilities, and a passion for delivering excellent service. You will be working closely with internal teams, vendors, and customers to ensure smooth IT service operations. Key Responsibilities: Monitor and manage service requests, incidents, and escalations through the ticketing system. Coordinate with engineers, vendors, and customers to ensure timely resolution of issues. Provide clear and professional updates via email and calls to all stakeholders. Track SLAs and ensure service commitments are met. Maintain accurate documentation for all service activities. Follow Standard Operating Procedures (SOPs) and escalate issues when necessary. Prepare basic reports on daily/weekly operational performance. Required Skills & Qualifications: Excellent English communication skills – verbal and written. Strong interpersonal and customer-handling skills. Basic understanding of IT concepts (training will be provided). Good problem-solving and coordination abilities. Proficient in MS Office (Excel, Word, Outlook). Ability to work independently and in a team. Flexible to work in night shifts and adapt to changing priorities. Preferred (Not Mandatory): Prior exposure to IT service desk or operations environment. What We Offer: Career growth opportunities in IT service delivery and operations management. Exposure to global clients and IT environments. Friendly, supportive, and collaborative work culture. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹11,000.00 per month Benefits: Internet reimbursement Work from home Work Location: Remote
We are hiring a Sales Executive/Manager for your IT hardware support business: Job Title: Sales Executive / Sales Team lead – IT Hardware Services Company: Quick Solutions Website: www.quick-solutions.in Location: Ahmedabad, Gujarat Employment Type: Full-time About Us: Quick Solutions is a leading global IT hardware support provider, specializing in Server, Networking Devices, Tape Libraries, Laptop, and Desktop support. We offer end-to-end services including AMC (Annual Maintenance Contracts), IT Infrastructure Projects, Installations, Migrations, and Site Surveys across PAN India. Job Summary: We are looking to hire a highly motivated and experienced Sales Professional from Ahmedabad to drive local business development and manage client relationships for our IT hardware services. Key Responsibilities: Generate leads and acquire new business for AMC contracts, infrastructure projects, and IT hardware services. Identify and pursue opportunities for Server, Networking Devices, Tape Libraries, Laptop, and Desktop support services. Conduct site surveys and coordinate with technical teams for solution design and implementation. Prepare and deliver effective proposals and quotations to clients. Meet with potential clients in Ahmedabad/PAN INDIA and nearby regions to understand their requirements. Maintain strong relationships with existing clients to ensure recurring business. Coordinate with internal technical teams for smooth project execution and customer satisfaction. Maintain accurate records of sales activities, pipelines, and client communications. Key Requirements: Candidate must be based in Ahmedabad. Minimum 2–3 years of proven sales experience in the IT hardware services industry (AMC, infrastructure, networking, server/storage). Candidates with a technical background or understanding of IT hardware preferred. Strong communication, negotiation, and presentation skills. Ability to work independently with a result-oriented approach. Willingness to travel locally as needed. Preferred Qualifications: Bachelor’s Degree in Engineering, Computer Science, or Business (preferred, not mandatory). Strong understanding of enterprise IT infrastructure and hardware ecosystem. What We Offer: Competitive salary with performance-based incentives. Opportunity to grow with a leading IT service provider with PAN India operations. Dynamic and collaborative work environment. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person Speak with the employer +91 9586777229
We are hiring a Sales Executive/Manager for your IT hardware support business: Job Title: Sales Executive / Sales Team lead – IT Hardware Services Company: Quick Solutions Website: www.quick-solutions.in Location: Ahmedabad, Gujarat Employment Type: Full-time About Us: Quick Solutions is a leading global IT hardware support provider, specializing in Server, Networking Devices, Tape Libraries, Laptop, and Desktop support. We offer end-to-end services including AMC (Annual Maintenance Contracts), IT Infrastructure Projects, Installations, Migrations, and Site Surveys across PAN India. Job Summary: We are looking to hire a highly motivated and experienced Sales Professional from Ahmedabad to drive local business development and manage client relationships for our IT hardware services. Key Responsibilities: Generate leads and acquire new business for AMC contracts, infrastructure projects, and IT hardware services. Identify and pursue opportunities for Server, Networking Devices, Tape Libraries, Laptop, and Desktop support services. Conduct site surveys and coordinate with technical teams for solution design and implementation. Prepare and deliver effective proposals and quotations to clients. Meet with potential clients in Ahmedabad/PAN INDIA and nearby regions to understand their requirements. Maintain strong relationships with existing clients to ensure recurring business. Coordinate with internal technical teams for smooth project execution and customer satisfaction. Maintain accurate records of sales activities, pipelines, and client communications. Key Requirements: Candidate must be based in Ahmedabad. Minimum 2–3 years of proven sales experience in the IT hardware services industry (AMC, infrastructure, networking, server/storage). Candidates with a technical background or understanding of IT hardware preferred. Strong communication, negotiation, and presentation skills. Ability to work independently with a result-oriented approach. Willingness to travel locally as needed. Preferred Qualifications: Bachelor’s Degree in Engineering, Computer Science, or Business (preferred, not mandatory). Strong understanding of enterprise IT infrastructure and hardware ecosystem. What We Offer: Competitive salary with performance-based incentives. Opportunity to grow with a leading IT service provider with PAN India operations. Dynamic and collaborative work environment. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person Speak with the employer +91 9586777229