Company Description Quick Genie offers on-demand services for homes, allowing customers to instantly book trusted professionals for cleaning, drivers, repairs, beauty, and more. Our platform provides reliable, fast, and hassle-free solutions at your fingertips. Quick Genie is dedicated to making home services convenient and accessible to everyone. Role Description This is a full-time on-site role for an Onboarding Specialist, located in Bengaluru. The Onboarding Specialist will be responsible for guiding new clients through the onboarding process, ensuring successful integration and satisfaction. Daily tasks include communicating with clients to gather necessary information, explaining service procedures, and addressing any questions or concerns. The role also involves working closely with internal teams to ensure a smooth onboarding experience. Qualifications Customer Onboarding and Client Onboarding skills Strong Interpersonal Skills and Communication skills Analytical Skills to assess and improve onboarding processes Problem-solving abilities and attention to detail Excellent organizational and time management skills Experience in a customer-facing role is a plus Bachelor’s degree in Business, Communications, or a related field Show more Show less
Job Description: As a Call Center Telemarketer at Quick Genie, located in Bengaluru, you will be responsible for making outbound calls to potential customers, scheduling appointments, explaining and promoting services, handling customer inquiries, and maintaining accurate customer records. Your role also includes providing excellent customer service and meeting sales targets. Key Responsibilities: - Make outbound calls to potential customers - Schedule appointments and follow-up calls - Explain and promote Quick Genie services - Handle customer inquiries effectively - Maintain accurate customer records - Provide excellent customer service - Meet sales targets Qualifications Required: - Strong Interpersonal and Communication skills - Experience in Appointment Scheduling and Customer Service - Proven Sales skills and target achievement - Ability to work effectively in a team environment - Proficiency in relevant computer applications - Prior experience in telemarketing or call center operations is a plus - High school diploma or equivalent required; college degree is a plus,