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Customer Service Agent / Dispatcher Hemmersbach

0.0 - 4.0 years

0 Lacs

karnataka

On-site

You will be the main point of contact for customers and service technicians. Your responsibilities will include administering and scheduling service technicians in the field, considering product and customer knowledge, as well as temporal and spatial availability. It will be crucial to ensure customer satisfaction by adhering to agreed service level agreements while also maintaining high economic efficiency. Additionally, you will handle escalations and ensure proper service documentation is maintained and updated when necessary. - B2 English proficiency is required - Ability to work independently - Quick comprehension skills Joining us comes with benefits such as: - Buddy program - Internal...

Posted 1 month ago

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