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5.0 - 9.0 years
0 Lacs
hyderabad, all india
On-site
As a Manager Service Delivery at McDonald's, you will play a crucial role in leading the development of EEP Portal content for the Employee Experience Platform (HR Portal). Your primary focus will be to enhance the employee experience by ensuring HR information is easily accessible and understandable for employees worldwide. Key Responsibilities: - Act as a thought leader for the overall HR portal content strategy in alignment with global EEP design - Define governance processes for managing content submissions and changes, including establishing prioritization criteria - Lead the Portal Content submission with the 3rd party vendor, ensuring alignment with McDonald's practices - Develop styl...
Posted 3 days ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
**Role Overview:** As a Scheduling Lead at the company, you will be responsible for overseeing the Workforce Planning scheduling team in a high-volume call center environment supporting over 3,000 agents. Your role will involve managing a team of Scheduling Analysts, optimizing agent schedules, and ensuring alignment with operational goals to meet service level commitments. You will need advanced expertise in workforce management tools (NICE IEX, Quick Base, Excel, Power BI), strong leadership capabilities, and the ability to strategize and implement process improvements to enhance scheduling efficiency. Collaboration with other department leads and stakeholders will also be crucial to provi...
Posted 3 weeks ago
6.0 - 8.0 years
0 Lacs
pune, maharashtra, india
On-site
About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Data Quality Management (DQM) Specialist - Quick Base **Location:** Mumbai, Pune, Bangalore We are seeking a highly skilled and experienced Data Quality Management (DQM) Specialist with expertis...
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Position Summary... This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary. What you'll do... Job Summary: ? We are seeking a strategic and experienced Scheduling Lead to oversee the Workforce Planning scheduling team in a high-volume call center environment supporting over 3,000 agents. The Scheduling Lead will manage a team of Scheduling Analysts, drive the development and optimization of agent schedules, and ensure alignment with operational goals to meet service level commitments. This role requires advanced expertise in workforce management ...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
You will be working as a GCP BigQuery Engineer at Birlasoft, a global leader in Cloud, AI, and Digital technologies. Your role will involve relating product functionality to business processes and providing implementation advice to customers on meeting their various business scenarios. **Key Responsibilities:** - Must have 4-8 years of experience - Expertise in Data Quality Management (DQM) with a focus on Quick Base - Implementing and managing data quality initiatives using Quick Base - Developing, implementing, and maintaining data quality processes and standards to ensure accuracy, completeness, and consistency of data assets - Experience with data modeling, schema design, and optimizatio...
Posted 2 months ago
10.0 - 12.0 years
0 Lacs
indore, madhya pradesh, india
On-site
Job Description: Solution Architect No-Code/Low-Code Platforms Position: Solution Architect Experience: 10+ years (with strong expertise in No-Code/Low-Code platforms) Location: Indore, India Employment Type: Full-time About the Role We are seeking a highly skilled Solution Architect specializing in No-Code/Low-Code (NCLC) platforms to lead the design, architecture, and implementation of digital transformation solutions across our enterprise. The ideal candidate will bring extensive hands-on expertise in platforms such as Tulip Interfaces, Microsoft Power Apps, Salesforce Lightning, and a proven track record of delivering scalable, secure, and innovative business solutions. This role require...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Manager Service Delivery at McDonald's Corporation in Hyderabad, you will play a crucial role in leading the development of the Employee Experience Platform (EEP) Portal content. Your primary responsibility will be to create and maintain useful content on the HR Portal and Knowledge base, ensuring that employees worldwide have access to clear and relevant information to enhance their overall employee experience. In this position, you will act as a thought leader in defining the HR portal content strategy as part of the global EEP design. You will establish governance processes for managing content submissions and changes, collaborate with global markets to understand their content needs...
Posted 3 months ago
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