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0.0 - 1.0 years
0 - 3 Lacs
chennai
Work from Office
Job Overview: We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Key Responsibilities: Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, first-ca...
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
nashik, maharashtra
On-site
As a Contract Manager at our company, your role will involve the following responsibilities: - Responsible for Contract Management and Contract Administration post award of the project. - Coordinating, interacting with, and guiding project team and various departments on contractual conditions. - Studying Contract documents and interpreting contractual conditions. - Highlighting roles, responsibilities, obligations, and rights under the contract. - Preparation of Contract Appreciation Documents (CAD), Key points, and salient features of contracts. - Monitoring contractual communications by tracking day-to-day project correspondences. - Drafting and communicating correspondences in perspectiv...
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
Role Overview: You will be a Customer Support Executive for the International Voice Process team in Chennai. Your main responsibility will be handling customer interactions with professionalism and excellent communication skills. Key Responsibilities: - Handle inbound and outbound calls with international clients - Address customer inquiries, complaints, and service requests in a professional manner - Provide accurate information about products, services, and policies - Identify customer needs and provide effective solutions - Escalate unresolved issues to the appropriate departments when necessary - Maintain a calm and empathetic tone during challenging interactions - Meet or exceed KPIs su...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a Customer Support Executive for the International Voice Process team in Chennai, your role will involve handling customer interactions with professionalism and a proactive attitude. You will be responsible for: - Handling inbound and outbound calls with international clients - Addressing customer inquiries, complaints, and service requests - Providing accurate information about products, services, and policies - Identifying customer needs and offering effective solutions - Escalating unresolved issues to appropriate departments when necessary - Maintaining a calm and empathetic tone during challenging interactions - Meeting or exceeding KPIs such as call handling time, first-call resolut...
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
chennai
Work from Office
Job Overview: We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Key Responsibilities: Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, first-ca...
Posted 2 months ago
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