188 Queue Management Jobs - Page 2

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

As a Monitoring Specialist in the company, your main role will involve monitoring queue spikes, breaks, and auxiliary usage of agents to ensure efficient queue management. You will be responsible for relaying real-time concerns regarding AUX time reporting to Supervisors/Floor managers. Your key responsibilities will include: - Sending day-end reports to the management team - Monitoring and reporting real-time schedule & shrinkage adherence, highlighting any non-compliance - Reporting intra-day schedule changes to Supervisors/Managers and developing plans to meet schedule requirements - Collaborating with WFM to ensure hourly, real-time schedule adherence commitments are met - Conducting rea...

You are a skilled Laravel & Lumen Developer with 2-3 years of experience. You will be responsible for developing, maintaining, and enhancing web applications and APIs using Laravel and Lumen frameworks. Your key responsibilities include: - Develop and maintain web applications using Laravel and Lumen. - Build and optimize RESTful APIs for seamless integration with front-end and mobile applications. - Write clean, scalable, and well-documented code. - Debug and troubleshoot application issues for high performance and responsiveness. - Collaborate with front-end developers, designers, and other team members for high-quality solutions. - Implement security best practices and data protection mea...

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to do analysis and solving...

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to do analysis and solving...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : PTC Windchill Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with var...

What You'll Do You will report to the Manager, Technical Support. You will work from the Pune office. The Technical Support Engineer is responsible for providing in-depth technical expertise, analysis and issue troubleshooting, supporting AvaTax, ECM and all related Connector products. This requires acting as the authoritative technical escalation and ownership point, across multiple products to meet support requirements, providing an optimized customer experience. What Your Responsibilities Will Be Be a Subject Matter Expert on Avalara product integrations. Own support requests from initial report through to resolution Drive a proactive and simplified customer interaction for support reques...

As a Lead - Backend Developer at WrkTalk DigiSec AI Pvt Ltd, you will be responsible for taking full ownership of the backend systems, driving architecture, development, and cross-functional collaboration. Your role will involve building scalable, secure systems, guiding technical decisions, and mentoring a growing team as the company scales. Key Responsibilities: - Own the real-time communication backend powering enterprise messaging, voice, and video calling systems. - Lead microservices architecture using Node.js (TypeScript), Express.js, and NestJS across multiple services and repositories. - Optimize real-time performance for low-latency communication and seamless scaling in enterprise ...

Role Overview: You will be a part of the team at Microsoft, empowering every person and organization to achieve more. As an insatiably curious HR professional, you will partner with the people manager community to coach them in key people processes. Your responsibilities will also include program leadership in specific areas of the employee life cycle, influencing processes to align with culture and strategic business priorities. This role requires a data-centric HR professional with experience leading programs and collaborating with multiple stakeholders. You will have the opportunity to engage with colleagues across Asia on various projects aimed at enhancing and evolving HR processes. Key...

Branch Operations Manager Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationship Branch Manager Grade Name Manager / Senior Manager Age Min 30 - Max 38 Grade M3 / M4 Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT...

Job Name : Branch Operations Manager Grade : M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduat...

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology servic...

As a ReactJS Developer, your role involves hands-on experience with React 18+ and webhook technologies. You should possess a strong knowledge of responsive design, performance optimization, and reusable components. Additionally, experience with Socket.io, EventBus, and mobile responsiveness is required. Familiarity with AngularJS or AngularIO would be advantageous. Single Sign-On (SSO) integration knowledge is a must, along with a deep understanding of Single Page Applications (SPA) and routing. Your qualifications should include Node.js experience, expertise in concurrency, queue management, serverless architecture, and microservices handling. Proficiency in authentication mechanisms such a...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Job Name : Branch Operations Manager Grade : M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduat...

Branch Operations Manager Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationship Branch Manager Grade Name Manager / Senior Manager Age Min 30 - Max 38 Grade M3 / M4 Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT...

Branch Operations Manager Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationship Branch Manager Grade Name Manager / Senior Manager Age Min 30 - Max 38 Grade M3 / M4 Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT...

Branch Operations Manager Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationship Branch Manager Grade Name Manager / Senior Manager Age Min 30 - Max 38 Grade M3 / M4 Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT...

Job Name : Branch Operations Manager Grade : M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduat...

#Notice Period:Immediate #Employment Mode: Contract to Hire JobDescription -Setting up and managing user accounts, permissions, and access controls on Linux systems. -Installing and updating software packages and patches -Monitoring and optimizing system performance and resource usage on Linux -Backing up and restoring data and files -Securing and hardening the system against attacks and vulnerabilities, Virus Outbreak Management -Automating and scripting common or repetitive tasks and resolving technical issues and providing user support -OS Cluster support ( RHCS , VCS , Sun Cluster , IBM HACMP , HPUX MCSG) -Print Queue Management & Software License Management

Role & responsibilities HR Assistant Contract Duration: 3 Months Location: Work from Home (Candidates must be based in Bangalore or Hyderabad) Shift: 24x7 (Primarily Night Shift) Laptop Collection: Must be collected in person from Bangalore or Hyderabad Candidate Requirements: Experience: 6 months to 1 year in relevant roles Immediate joiners only Job Responsibilities: Manage time and attendance matters across multiple buildings Handle trouble ticket queues for time and attendance issues Ensure fast, accurate, and reliable data entry Resolve incoming inquiries related to time and attendance Understand attendance policies, employee groups, and applicable laws Report directly to the Time and A...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: Minimum work exp. 3 years Thorou...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: Minimum work exp. 3 years Thorou...