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121 Queue Management Jobs

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8.0 - 13.0 years

5 - 12 Lacs

bengaluru

Work from Office

Greetings from ReSource Pro!!! . Job Description: Assistant Manager Job Title: Assistant Manager, Service Delivery, India | Night Shift Only Working Experience: Minimum 8 years experience, 1+ years of experience as an Assistant Manager. Ideal candidates will have experience in: - US Healthcare - US Mortgage - US Insurance - US Process - International BPO Operation Non-voice process. Who should apply? - Assistant Managers - Associate Managers - Team Managers - Deputy Managers Department: Service Delivery Unit / SDU Location: Bangalore, India/Nagawara Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company...

Posted 4 days ago

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3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. -...

Posted 5 days ago

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3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. -...

Posted 5 days ago

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3.0 - 5.0 years

0 Lacs

jhansi, uttar pradesh, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 5 days ago

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3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. -...

Posted 5 days ago

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3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. -...

Posted 5 days ago

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8.0 - 13.0 years

5 - 13 Lacs

bengaluru

Work from Office

Greetings from ReSource Pro!!! . Job Description: Assistant Manager/ Back Office Operation's Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1+ years of experience as an Assistant Manager. Department: Service Delivery Unit / SDU Location: Bangalore, India / Nagawara Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problem...

Posted 5 days ago

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5.0 - 8.0 years

4 - 8 Lacs

bengaluru

Work from Office

Skills- Forescout and Illumio skillsets, network knowledge preferably to CCNP level or equivalent, network security knowledge and experience especially around NAC, network segmentation, firewalling. Tasks would include: morning & afternoon health checks incident queue management weekly KPI updates operational pack updates change raising change implementation, this would likely start with basic repeatable policy creation on Forescout and Illumio tools. Pen testing requests and allowlisting Switch remediations (additions of new, removals of old) Mandatory Skills: ForeScout CounterACT . Experience: 5-8 Years .

Posted 6 days ago

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1.0 - 3.0 years

1 - 4 Lacs

bengaluru

Work from Office

Dear Applicants, We are hiring for WFM RTA Executive for Bangalore location work from office. Preferred someone can join in a week. Fresher's and non-relevant applicant experience kindly ignore! Job description RTA is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call volume, daily attendance and program break schedules to ensure the correct number of agents at the right time. Assist with creation if metrics and targets for services Responsibilities and scope of work Collect information for RTM Collect relevant program information about KPIs/ Productivity (Expectations) Collect information about What if...

Posted 1 week ago

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3.0 - 5.0 years

0 Lacs

surat, gujarat, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 1 week ago

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1.0 - 5.0 years

1 - 5 Lacs

bengaluru, karnataka, india

On-site

Accurately assess and categorize cases based on their nature and urgency. Sorting and allocation of claims first hand ensuring they are accurately assigned. Classification of data and support with reporting to line manager. Route cases to the correct queues within the queue management system. Ensure efficient and timely case assignment to the appropriate customer service and claim s handlers. Identify and escalate any potential SLA breaches across various queues. Monitor case volume and workload within the operational queues. Maintain accurate and up-to-date records within the system. Collaborate effectively with Team leaders and sites leads across all GIH sites Identify opportunities for pr...

Posted 1 week ago

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3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 1 week ago

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3.0 - 5.0 years

0 Lacs

india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 1 week ago

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As an SAP WM Consultant, you will be responsible for participating in and understanding business blue printing workshops. You will need to come up with To-Be discussions and map business process flows. Gathering requirements from the Warehouse & Shipping department, analyzing them, and providing solutions based on best industrial practices will be a key part of your role. Your duties will also include configuring, developing, and testing changes in the SAP Warehouse Management module for all requirements. You will perform configurations, development, and data migration in the Warehouse Management module. Additionally, you should be able to work with cross-functional modules including Materia...

Posted 1 week ago

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6.0 - 9.0 years

6 - 10 Lacs

hyderabad

Work from Office

Experience: Experience: 6-9 years of relevant experience in UiPath Must be UiARD UiADPv1 Certified Skills: Excel, Email, Web automation, Orchestrator, Queue management, RE framework, SQL, API, PDF extraction, Knowledge and experience on other RPA tools, BLUEPRISM is preferred. Experience in Code fix, refactoring the code, remediating the bots in production. Ensure adherence to best practices, coding standards, and security protocols in RPA development. Experience with versioning and source control systems Understand & Analyse project requirements and work on those to deliver timely results. Raise issues and risks as soon as those are encountered. Seek help and participate in brainstorming se...

Posted 1 week ago

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3.0 - 5.0 years

0 Lacs

delhi, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 1 week ago

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3.0 - 5.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 1 week ago

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3.0 - 5.0 years

0 Lacs

india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 1 week ago

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3.0 - 5.0 years

0 Lacs

india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 2 weeks ago

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3.0 - 5.0 years

0 Lacs

india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 2 weeks ago

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3.0 - 5.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 2 weeks ago

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3.0 - 5.0 years

0 Lacs

morbi, gujarat, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 2 weeks ago

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3.0 - 5.0 years

0 Lacs

dhuri, punjab, india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 2 weeks ago

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3.0 - 5.0 years

0 Lacs

india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 2 weeks ago

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3.0 - 5.0 years

0 Lacs

india

On-site

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Posted 2 weeks ago

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