188 Queue Management Jobs

Overview Empower every person and organization on the planet to achieve more. That's what inspires us, drives our work, and pushes us to challenge the status quo every day. At Microsoft, we also work to empower our employees so they can achieve more. We believe we should each find deep meaning in our m work and we ensure employees have the freedom and the reach to help make a difference in the world.? We are looking for an insatiably curious HR professional to partner with our people manager community. This role will coach managers in key people processes. Additionally, the role will have program leadership responsibilities in specific areas of the employee life cycle influencing processes t...

About this role: Wells Fargo is seeking a... In this role, you will: Monitor and evaluate the quality of inbound or outbound customer calls Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of other staff Work closely with both internal and external customers to meet their service needs Act as a subject matter expertise Provide information and assist in the feedback and education to staff Required Qualifications: 2+ years of Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experien...

Responsible to manage real time performance First point of contact for all service-related escalations such as call routing, technical glitches, unscheduled absence RTQM, Intraday reporting ,AUX/ACW/BREAKS & SHIFTS Client Interaction Required Candidate profile Min. 2 years exp. as a WFM Analyst/RTA/MIS in a BPO Basics of WFM like SL,AL, abandoned etc. along with what if scenarios Definition of the KPI’s, matrix calculations Open to work in rotational Shifts

Job Name : Branch Operations Manager Grade : M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduat...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

Role Overview: The Security Operations Team at Cisco is seeking a Security Operations Engineer to maintain the security posture of the organization. The team focuses on three key pillars: Incident Response, Vulnerability Management, and Threat Detection. As a Security Operations Engineer, you will play a crucial role in delivering a robust security program to safeguard a range of products. Successful employees in this role possess deep technical expertise, strong interpersonal skills, and the ability to build relationships. Collaboration across teams is highly valued to achieve shared objectives and make informed decisions. Key Responsibilities: - Serve as the incident commander during secur...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

We are looking for a skilled Laravel Developer with a strong background in backend development and API integrations. You will be responsible for building, maintaining, and optimizing web applications using Laravel and related technologies. Responsibilities: Develop, test, and maintain scalable web applications using Laravel. Build and integrate RESTful APIs and third-party services. Collaborate with the front-end team to ensure seamless integration. Write clean, maintainable, and efficient code following best practices. Troubleshoot, debug, and upgrade existing systems. Optimize application performance and database queries. Implement secure authentication and data handling. Manage version co...

Your Role Lead SAP advisory and S/4HANA consulting engagements in transportation transformation, driving successful implementations and rollouts aligned with business goals. Deliver comprehensive SAP process consulting across Transportation Management, Freight Management, and Sales & Distribution, including blueprinting, fit-gap analysis, solution design, testing, and deployment. Provide functional leadership and cross-functional issue resolution, translating technical details into actionable user stories, ensuring quality through testing, documentation, and adherence to agile/hybrid SAP methodologies. Operate independently and collaboratively in fast-paced global environments, managing stak...

As the System Administrator for the SLS environment, your role is crucial in ensuring optimal performance and reliability of the system. Your responsibilities include: - Efficiently managing and prioritizing IT service requests and incidents to ensure timely resolution and minimal disruption to business operations. - Implementing and maintaining ITIL best practices for service management to enhance service delivery and operational efficiency. - Overseeing the installation and configuration of new software, hardware, network, and cloud infrastructure to support business needs. - Continuously monitoring system performance to proactively identify and address potential issues. - Managing Active ...

As a Laravel Developer at Gulisons Digital Pvt. Ltd., you will play a crucial role in developing and maintaining scalable web applications using PHP and Laravel framework. Your responsibilities will include: - Developing, testing, and maintaining Laravel-based web applications. - Integrating third-party APIs and creating RESTful APIs. - Collaborating with UI/UX and front-end teams for responsive design implementation. - Optimizing application performance, security, and scalability. - Writing clean, maintainable, and well-documented code. - Managing database schema, migrations, and Eloquent ORM relationships. - Troubleshooting, debugging, and upgrading existing applications. - Participating i...

As a Customer Support Lead at Aftershoot, you play a crucial role in building, guiding, and scaling the global Support team to ensure high-quality support, handling escalations, and keeping customers delighted. Your mission is to lead the team while working alongside them in the trenches, ensuring smooth shifts, and providing actionable insights to improve support operations. **Role Overview:** As the Customer Support Lead, your responsibilities include: - Owning the entire support operations, from day-to-day queue management to long-term process improvements. - Scheduling and managing shifts to ensure round-the-clock coverage and balanced team bandwidth. - Leading and mentoring the Support ...

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3...

The opportunity We are seeking an experienced Confluent Kafka Administrator to manage and maintain our Kafka infrastructure. The ideal candidate will have a minimum of 5-8 years of experience with Confluent Kafka and a strong background in data streaming and real-time data processing. Your key responsibilities Kafka Cluster Management : Install, configure, and manage Kafka clusters, including Confluent Kafka components. Monitoring and Performance Tuning : Monitor Kafka clusters for performance, reliability, and capacity planning. Optimize Kafka performance and troubleshoot issues. Security : Implement and manage security measures for Kafka clusters, including encryption, authentication, and ...

Job Title:Information Technology - Java DeveloperLocation :PuneHybrid roleExperience :10+ YearsPosition:2 Role:Design, develop, test, and deploy microservices-based applications using Java, Spring Boot, Kafkaand other relevant technologies. Work in an SRE culture to ensure the availability, scalability, and reliability of our applications. Ensure the application meets quality standards by developing and implementing automated tests,including unit tests, integration tests, and end-to-end tests Participate in code reviews, design reviews, and other team activities to ensure code quality andmaintainability. Continuously monitor and improve the applications performance, reliability, and scalabil...

Job Description Sr. Windchill Administrator Location Any BSL Exp. 5-7 years Must have exp. on Rehost, Upgrade, CPS Patch, Basic Customization, Deployment & AWS. Should have 5-7 years of Windchill administration/implementation experience Should be able to perform Business Administration activities like Lifecycle, Workflows, ACL configurations Should be able to perform System Administration Activities like Maintenance updates, Rehost, Upgrades, Queue Management, Vault Management Should be able to perform advanced Windchill configurations like cluster deployments, SSL configurations Should have knowledge of Windchill Data Model and Rest Services Should be able to troubleshoot and resolve techni...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : PTC Windchill Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with va...

Job Description: Senior Software Engineer C# (RMS – Risk Management Systems) *Location:* 16 Malad west Mumbai *Job Type:* [Full-time / with RC Digital Payroll. *Experience:* 4–8 years *Domain:* Capital Markets / Risk Management / Trading Applications/ Banking Domain Job Description: We are looking for an experienced Senior Software Engineer with deep expertise in C# and distributed systems, to design and maintain mission-critical Risk Management Systems (RMS) used in trading environments. The role requires strong understanding of real-time order flow, risk checks, queue management, and multi-threaded processing. Key Responsibilities: RMS Development: • Design, develop, and optimize real-time...

Job Description Position Employee Data Management (EDM) Agent Reports to EDM Lead/Manager Position Summary As the US EDM Agent, you will play an essential operational role in supporting employee data management activities, ensuring accuracy, efficiency, and compliance with established protocols Reporting to the EDM Lead/Manager, you will handle ticket processing, manage the ticket queue, respond to queries, and support the team in maintaining service-level agreements (SLAs) for EDM You will also contribute to weekly and monthly reporting and participate in daily huddles to align on team priorities, Primary Responsibilities Ticket Processing & Queue Management Process employee data management...

As an experienced SAP EWM (Extended Warehouse Management) Consultant with Functional & Technical expertise, you will play a crucial role in implementing, configuring, and optimizing SAP EWM solutions to enhance warehouse operations, inventory management, and supply chain efficiency. Your responsibilities will include: - Designing, configuring, and implementing SAP EWM solutions according to business requirements. - Collaborating closely with business stakeholders to understand warehouse management processes and translate them into SAP EWM functionalities. - Conducting system testing, integration testing, and user acceptance testing (UAT) for seamless deployment. - Offering functional and tec...

Job Name : Branch Operations Manager Grade : M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduat...

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology servic...

Job Name : Branch Operations Manager Grade : M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduat...

Responsibilities: * Collaborate with cross-functional teams on project requirements and deliverables. * Manage queues using Redis and PostgreSQL databases. * Develop scalable web applications using PHP and Laravel framework.

Job Summary Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team. Responsibilities Queue Management / Reporting Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times Supports cross-functional teams to collaborate on customer tickets Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests Actively provides input and makes recommendations to processes Maintains ...