Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
You are invited to join Futuresys Technologies Pvt Ltd. as a Technical Support Executive based in Jaipur. We are seeking individuals with excellent communication skills, technical knowledge, and a willingness to work 24*7 shifts. If you have previous experience in an International BPO setting, it would be an added advantage. As a Technical Support Executive, your primary responsibilities will include troubleshooting systems and network problems, diagnosing software faults, and supporting MS Server/Desktops and MS Exchange. Your role will also involve installing and configuring computer hardware operating systems and applications, supporting the rollout of new applications, and prioritizing and managing multiple open cases simultaneously. It is crucial to rapidly establish good working relationships with customers and professionals, such as software developers, while monitoring and maintaining computer systems and networks. You will be expected to replace parts as required and possess excellent listening and questioning skills to interact confidently with clients to identify issues and provide solutions. This full-time, permanent position requires working night shifts from Monday to Friday at our Jaipur office. Candidates must be fluent in English and hold a Bachelor's degree. A minimum of 1 year of experience in International Voice/Chat Process and technical support is essential. The ability to commute or relocate to Jaipur, Rajasthan is mandatory. If you are looking for a rewarding career with competitive compensation and lucrative incentives, we encourage you to apply for this exciting opportunity.,
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
You will be responsible for converting leads for the company through telephonic conversations. You will initiate sales with potential customers over the phone and gain a deep understanding of the company's services to identify how they can address gaps in customers" lives. Building strong relationships with both existing and potential customers will be a key aspect of your role. This will involve honing your telesales executive skills such as listening, empathy, and problem-solving. As a part of the tele team, you will be expected to comply with the company's rules and regulations while providing excellent customer support. Engaging customers by asking relevant questions and listening to their needs will be crucial in generating repeat sales. It will also be essential to stay updated on all services offered by the company and effectively communicate this information to customers. Additionally, you will be responsible for answering any questions customers may have about the services and meeting sales quotas. This is a full-time role with a 9-hour shift located in Bandra West, Mumbai. The job is a day shift position that requires in-person work.,
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Gurugram
Work from Office
SUMMARY Description: Uber is looking for brand new Uber Experts to help build our Uber Greenlight hub, our in-person location for Uber drivers! WHO YOU ARE We are looking to build a team of rock stars. We need people with strong communication and problem-solving skills, who don't shy away from in-person interactions. The Greenlight hub is used to support and educate our Uber partners as they grow their business of being an Uber driver. You'll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Uber's day-to-day-operations. You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others, and are good at quickly and efficiently troubleshooting problems. And if you don't know the answer, you know where to look and who to ask. You are personable, highly organized and a patient teacher. You are self-motivated and a great team player. And you're an Uber evangelist! This is a temporary, contract role with the potential for extension. WHAT YOU'LL DO: Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful Uber drivers. Resolve driver issues and questions. Help brand the Uber name and get drivers excited. Stay on top of Uber processes and tools. Work with the Driver Operations team to streamline procedures. Location: Gurgaon Position- Customer support voice Language- should have good speaking ability in English and Hindi language Requirements Education Required: Any Graduation Experience: Fresher or upto 1 year in any voice support Benefits CTC: 20K - 22k NTH: 15K- 17k + Incentives- Upto 10k depending on performance.
Posted 1 month ago
2.0 - 4.0 years
3 - 3 Lacs
Hyderabad
Work from Office
Work youll do Governance of Operational Activities on My Support: Oversee the self-service platform (My Support) for UK users within Service Now by monitoring articles for compliance issues, incorrect ownership, and inaccurate information. Quality Assurance of Knowledge Taxonomy and Articles: Ensure that the content across various business areas adheres to established standards of quality and consistency. Feedback Management: Track and review My Support articles that receive ratings of two stars or below over the last 30 days, including those marked as not useful or flagged for attention. Content Creation and Governance: Responsible for drafting articles, maintaining governance standards, managing the approval process, and addressing feedback on knowledge articles, utilizing MS Excel for task tracking. Additional Responsibilities may include: Generate documentation, update records regularly, provide training, and support the UK team with ad-hoc or project-related tasks. Reporting and documentation: Ensuring accurate information is recorded, in-line with team documentation agreements. Updating Standard Operating Procedures for the USI team. Providing Ad-Hoc Service Now reports to stakeholders as required. Updating monthly snapshot at the end of each month. Continuously improving processes: Identifying areas for improvement in USI team processes Suggesting and supporting with implementing those changes to ensure that the team is working effectively and efficiently. Supporting with Ad-hoc activities and tasks: E.g., article uplifts and generation of Service Now report as required. Stakeholder management: Engage article owners/authors as needed, using written or verbal communication, Utilize assistive tools (such as PairD) to ensure e-mail communications are effective and efficient. Work Location: India - Hyderabad Timings: 2 PM to 11 PM Qualifications Education: Graduate Interpersonal Skills: Exceptional verbal and written communication skills in English. Demonstrates initiative and maintains effectiveness under pressure with conflicting or imminent deadlines. Goal-oriented with the ability to rapidly adjust to shifting business priorities. Proficient in building relationships and introducing new ideas. Detailed-oriented with strong ownership, decision-making, and execution skills. Effective team player with experience in virtual team environments. Professional Experience: At least two years of experience in a professional services environment. Entrepreneurial mindset characterized by a proactive and results-driven approach. Skilled in identifying and defining client requirements. Technical Skills Levels: Advanced proficiency in Microsoft Word and Outlook. Intermediate proficiency in Microsoft Excel and PowerPoint. Desirable Skills: Prior experience in a professional services setting. Familiarity with ServiceNow or other CRM tools. Role & responsibilities Preferred candidate profile
Posted 1 month ago
0.0 - 4.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary CER partners up with TA colleagues to deliver the best candidate experience and provides data insights to support talent acquisition partners with hiring Responsibilities (how we will measure success) - Ensures all KPls are achieved at target (minimum commitment: Productivity, Consistent Excellence, Candidate Experience and Learning & Development and more) - Executes own area of responsibility seeks guidance when needed. - Contributes to overarching team initiatives and projects - Understand feedback from NPS tool, be aware of current score & pain points, and able to discuss them with relevant TA colleagues - Partake in stakeholder meetings. Key competencies for position and level Go to person for candidates for practical questions. Builds sustainable relationships with TA partners and assigned interview panel for smoother coordination. Communicates with candidates in an engaging way that builds trust. Clear & timely communications to candidates and stakeholders. Informs the hiring team about changes/updates in the coordinating process. Can adapt to finding ways to manage working with several TAPs simultaneously. Familiar with the recruitment process to answer (with support from TAP if needed) to answer questions from candidates. Advocates' the TA principles and collaborative hiring culture. Has a fundamental understanding of region in scope and continuously gains talent market expertise. Has a great understanding of recruitment processes and candidate experience journey. Able to provide great candidate experience independently. Able to pull ATS reports to support and understand candidates' journey and time in step. Good knowledge of ATS and supporting enabling TA tech. Support and provides talent insight reports and activity reports during shortlisting meetings with assigned stakeholders. Under the direction of the TA team, support the candidate attraction process by preparing and formatting job descriptions and profiles, setting up adverts in Canva and making adverts 'live' within the agreed timeframe Be the first point of contact for candidate queries and other incoming queries in a timely manner via email, phone or in person, providing useful information and ensuring there is a resolution, escalating the query to the local TA team when necessary Ensure SM system and any other follow up spreadsheets are well maintained and up to date, ensuring we track all activity and ensure the team's efforts are focused. Support the candidate selection process by arranging interviews and sending confirmations to applicants, compiling interview paperwork for the panel such as tasks and questions, corresponding with candidates on the outcome of applications/interviews including updating statuses in SM and to chase for interview notes/feedback.
Posted 2 months ago
1 - 5 years
1 - 2 Lacs
Bareilly
Work from Office
1. Counselling parents or students and informing them about various career options available in partner University after class 12th or Graduation. 2. Maintaining the record of conversation on provided CRM. 3. Develop innovative communication strategies and enrollment plans in coordination with senior management to attract and enrol more students. 4. Handling the End to End admission process and facilitating the entire enrollment process. 5. Resolving queries of students and their parents related to course, University and admission process. Desired Candidate Profile:- 1. Experience in consultative Sales profile. 2. Self-motivator & Drive to work. Proficiency in Microsoft Office applications. 3. Strong communication, presentation and persuasion skills. Enthusiastic and positive attitude. 4. Good written and verbal communication skills. 5. Should be able to work on Software / Technology used in Company for lead management/CRM. 6. Ready to travel if required at the Partner University location.
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough