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Hiring For International Voice Rs 5 LPA @ Pune And Bangalore KVC CONSULTANTS LTD

0 - 2 years

5 - 5 Lacs

Pune, Bengaluru

Work from Office

Greeting from KVC CONSULTANTS LTD.!! We are looking for candidates interested to work in leading MNC for PUNE And BANGALORE Location. Job Title: Process Executive ( voice) Location: Hinjewadi Phase 1 for Pune Location : Electronic City for Bangalore Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Should have knowledge in Customer Service . Any Graduates is eligible. Rotational Shift with rotational week off 5 days of working Salary:---- Rs.5 LPA For fresher Benefits: Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR AKANSHA -- 9821182648 HR VANSHIKHA -- 9628373762 HR VEDANTI - 9628373764 HR RUCHIRA - 9821182651

Posted 3 months ago

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Hiring For International Customer Support Rs 4 LPA @Bangalore KVC CONSULTANTS LTD

1 - 4 years

4 - 4 Lacs

Bengaluru

Work from Office

Greeting from KVC CONSULTANTS LTD.!! We are looking for candidates interested to work in leading MNC for BANGALORE Location. Job Title: Senior Process Executive ( voice) Location : Electronic City for Bangalore Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Proven 1 to 2 year of International voice customer support experience required Any Graduates is eligible. Rotational Shift with rotational week off 5 days of working Roles and Responsibilities in an International Voice Process BPO-- Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Salary:---- Rs 4 LPA for 1 yr INT voice customer service experience required Benefits: Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR SIYA- 7565006262 HR AKANSHA - 9821182648 HR VANSHIKHA -- 9628373762 HR ARRESHA - 9628373763

Posted 3 months ago

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Urgent Hiring - Relationship Manager - On Roll Supro Consulting

1 - 6 years

3 - 4 Lacs

Barrackpur, Howrah, Kolkata

Work from Office

For more information, Call On : 6352491038 (Viram) Planning and overseeing new marketing initiatives. Finding and developing new markets and improving sales. Increasing the value of current customers while attracting new ones. On Roll Profile.. Required Candidate profile * Graduation is required * Must have 1 years of experience in any sales, Banking, finance/insurance sector. * Good Communication skills * Age Criteria: 21 to 38

Posted 3 months ago

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