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2.0 - 3.0 years
0 - 1 Lacs
bengaluru
Work from Office
Role & responsibilities Excellent in the English language You are service-oriented Good knowledge of the Microsoft office software package You feel comfortable in a dynamic environment Knowledge of Excel is a requirement, you do not shy away from terms like vertical search Follow-up with Special order team for the status of product delivery to our warehouse & placing the order and reply to customer on the order status Interact with Departments, such as Customer service operation team and Credits, as necessary to resolve customer refunds issues Processing Admin, by checking stock & out of stock listed items. Work closely with logistic transport support and the in the Netherlands located team ...
Posted 1 month ago
1.0 - 10.0 years
0 Lacs
karnataka
On-site
You will be joining the Fund Services team as a Hedge Fund Accountant at Apex, a global financial services provider with a presence in Bangalore/Pune/India. Your primary responsibility will involve closely collaborating with Client Service Managers across different regions like Asia, Europe, and the US to administer Alternative Funds. The ideal candidate should possess 1-10 years of relevant experience in Hedge Fund Administration and NAV calculations. - Reviewing and preparing NAVs for hedge fund clients on a daily/monthly basis - Conducting Cash/Position/Market Value reconciliations - Resolving breaks and notifying clients about valid breaks - Reviewing pricing of the portfolio, analyzing ...
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Role & responsibilities: Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction . To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in m...
Posted 4 months ago
1.0 - 4.0 years
3 - 6 Lacs
noida
Work from Office
Partners with the TAM to ensure best in class customer support experience and management beginning with a smooth customer kick off for new Ultimate customers. Performs daily review of all assigned Ultimate customer issues and ensures the frequency and quality of customer updates is of a very high standard aligning with the customer priority and business impact description and in collaboration with Support Engineers and Management team. Leads regular support case queue reviews with the customer team members, ensuring accurate prioritization of issues, visibility on progress and latest updates as well as next steps. Provides oversight and ownership of any critical support issues and provides o...
Posted Date not available
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