2720 Query Resolution Jobs - Page 9

Hello Jobseekers, Profile: Customer Service Executive Location: Noida Working days: 6 Desired Candidate Profile Any 12th Pass / Graduate / Fresher/ Experience all are eligible. Strong convincing power, target achievement, lead generation abilities. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. SALARY: Up to 3 LPA + Performance based appraisal For more detai...

Relationship Management Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response. Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

Roles & Responsibilities Designing and managing KPIs for PAN India Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response Assist and train business team for new and existing products or process through periodical training interventions Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirement Launch monthly ch...

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & expertise * Maintain high CSAT through timely resolutions * Collaborate with teams on process improvements

Looking for candidates with prior experience in travel agency. Should have worked in ticketing department and have knowledge about the same. Daily work includes coordination with clients , ticket bookings etc.

Customer Support Executive Handle customer calls Help them in accounting, GST & software related queries Guide them in using ERP software Solve problems via remote access Good communication & basic accounting knowledge needed Commerce graduates only Travel allowance

Roles and Responsibilities Manage escalated emails related to CIBIL through email. Resolve issues like wrong credit data, score mismatch, and dispute status. Provide timely resolutions to customers through effective communication skills. Desired Candidate Profile 1-6 years of experience in an Escalation Desk or similar role handling customer escalations via email. Strong understanding of banking processes and procedures. Send your CV on WhatsApp: 8928264617 HR: Hemlata Rawat

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Key Responsibilities: Client Interaction: Attend to inquiries from clients and provide timely responses. Quotation Preparation: Prepare accurate and professional quotations as per client requirements. Query Resolution: Solve client queries and provide necessary assistance throughout the process. Order Follow-up: Follow up with clients until the order is finalized. Coordination: Liaise with backend teams and clients to ensure smooth delivery and documentation processes. CRM Management: Update reports and maintain accurate client records in the CRM software.

Technical Customer Support Executive Voice (Gurgaon) Job Overview Hiring for Technical Customer Support Executives for a technical voice-based support process. The role includes handling customer technical queries, troubleshooting issues, and providing accurate resolutions over voice calls. Role & Responsibilities Handle voice-based technical customer queries. Diagnose and troubleshoot technical issues. Provide step-by-step assistance to customers. Maintain call quality and process compliance. Document interactions and resolutions accurately. Meet performance and productivity targets. Eligibility Criteria Minimum 1 year of Technical Customer Support experience (on paper). Qualifications acce...

Hello Jobseekers, Greetings Location: Bangalore( Shivajinagar, Kudlu Gate) Customer Support Executive Working - 6 days Salary-Up to 3 lpa + 3000 quarterly bonus Desired Candidate Profile Graduate Fresher can apply for this role. Excellent fluency in English and Hindi is required. Must comfortable with the rotational shifts and rotational off. Immediate joiners required. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. Interview mode: Walk in For more details contact Monika(7266822...

Manage the complete pre-boarding and onboarding lifecycle for new hires. Ensure timely collection, verification, and processing of all required new hire documentation. Coordinate with internal teams to ensure a seamless Day 1 experience. Conduct HR-related induction and orientation sessions explaining company policies and benefits. Maintain accurate and up-to-date employee records in the HRIS system. Handle and resolve HR-related queries from employees, managers, and external partners via the HR Shared Services ticketing system. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job se...

Manage the complete pre-boarding and onboarding lifecycle for new employees. Ensure timely collection, verification, and processing of all required new hire documentation. Coordinate with internal teams to ensure a seamless Day 1 experience. Conduct HR-related induction and orientation sessions explaining company policies, benefits, and HR processes. Maintain accurate and up-to-date employee records in the HRIS. Handle and resolve HR-related queries from employees, managers, and external partners via the HR Shared Services ticketing system. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We enco...

NOTE- ShiningstarsITPL does not charge any amount for any job opportunities. Hi JobSeekers!!! Greetings.... Multiple Openings Customer Support / Banking / KYC / Sales / Linguistic Mumbai Company: Leading MNC BPO & Banking Partners Location: Navi Mumbai/Thane/Malad Shifts: 24/7 Rotational Working Days: 5 Days | 2 Rotational Off Cab Facility: Provided in odd hours OPEN DESIGNATIONS 1. Customer Support Executive (Backend / Voice) Undergraduates with 6 months experience Graduates Freshers eligible Salary: 20,000 in-hand 2. Senior Customer Support Executive (Voice Banking) Graduate with minimum 6 months experience Banking knowledge preferred Salary: 35,000 in-hand 3. KYC Executive (Voice/Verifica...

Hello Jobseekers, Profile: Customer Service Executive Location: Mumbai, Navi Mumbai Desired Candidate Profile Any UG / Graduate / Fresher/ Experience all are eligible. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. SALARY: Up to 3.6 LPA + Performance based appraisal For more details contact on this number (7266822602 Monika) or WhatsApp your resume. *Please ...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY Are you ready to kickstart an exciting career with a dynamic multinational BPO in MUMBAI? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- CHAT PROCESS/VOICE PROCESS LOCATION- NAVI MUMBAI , THANE & MALAD ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance su...

Correspondence with brands over mail (ii) Collaboration with category managers and CS associates (iii) Customer support skillset email support voice process

Dear Candidate, Greetings from Club Mahindra.! Roles & Responsibilities Perfect execution of all members facing processes at the branch with Zero Error Ensure TATs of all processes are adhered to with 95%+ compliance Frequent member engagements at Metros, Tier 2/3 cities through Heart to heart events, Coffee meets, FoS visits to members premises, etc. for proactive engagement and doing farming / referral sales (HFRP). Increase Share of members wallet - Upgrades of memberships through servicing Improving Unique members holidaying with proactive holiday planning and member education. Improve Active Base of the Branches with a clear strategy and flawless execution Reduce member cancellations an...

Skills Required Knowledge of detailing Beams, Columns, and Erection PlansThorough editing of erection drawings with industrial, commercial and Misc Steel projects Sound knowledge of Tekla Structures and AISC Standards Meet Design Criteria, Dimensional requirement Ensure the drawings submitted to clients are accurate and per client specifications, standards and requirements Responsible to complete the projects within the target date with good quality Ability to address client & team queries Awareness of NISD & OSHA standards Desired Candidate Profile 1-2 years of experience in structural steel detailing with Tekla Structures and AISC standards Experience in both Structural and Misc. Steel is ...

HELLO JOB SEEKERS!! GREETINGS FROM GLOBIVA!! ANY UNDERGRADUATE/GRADUATE APPLY AND SHARE YOUR CV ON WHATSAPP - Prerana Yadav (9220937208) IMMEDIATE JOINERS ONLY. PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- VOICE PROCESS LOCATION- GURUGRAM ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. ...

We are looking for a highly skilled and experienced Telecaller to join our team in Panchkula. The ideal candidate will have 1 to 5 years of experience, excellent communication skills, and the ability to work in a fast-paced environment. Roles and Responsibility Answer customer queries by understanding their needs and requirements. Resolve product and service-related issues with patience and skill. Maintain the database by entering, verifying, and backing up data in the computer system. Provide exceptional customer support and ensure satisfaction. Manage multiple tasks and prioritize responsibilities effectively. Utilize outstanding problem-solving skills to resolve complex issues. Disclaimer...

We are looking for a highly skilled and motivated Tele Caller to join our team in Bangalore. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Answer phones and explain the company's products and services. Contact existing and prospective customers using scripts to obtain customer information and other relevant data. Resolve queries and issues related to products and services, and record all sales phone calls and deals. Process product orders professionally and maintain regular customer database updates. Suggest solutions based on customer needs and requirements. Disclaimer: This job description has been sourced from a public domain and may have been modified b...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

About the company: Orange Health is India s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025*.* Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture o...