2707 Query Resolution Jobs - Page 8

Responsibilities: Lead Generation & Prospecting Generate qualified leads through various channels and identify potential clients to support business growth. Company Introduction & Client Outreach Introduce the company, its products, and services to potential clients through calls, emails, and meetings, ensuring clear communication of value propositions. Inquiry Generation & Management Encourage and generate client inquiries by understanding customer needs and providing accurate information. Query Resolution & Client Support Address and resolve client queries promptly and effectively to build trust and confidence in the company's offerings. Follow-up & Order Finalization Conduct regular follo...

As a Customer Support Executive at MARS Cosmetics, based in Delhi - NSP, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships. Your primary responsibilities will include: - Handling inbound and outbound customer calls, emails, and chats - Resolving customer queries, issues, and complaints professionally and in a timely manner - Providing accurate, valid, and complete information utilizing the appropriate tools and resources - Maintaining customer records and updating account information - Following communication procedures, guidelines, and policies - Escalating unresolved issues to the relevant internal teams - Striving to achieve individual and...

**Job Description:** As a Credit Control Specialist at IHG Hotels & Resorts, your role is crucial in maximizing cash-flow opportunities by effectively managing credit control, cash collection, and timely query resolution for a portfolio of assigned customer accounts. Your responsibilities include: - Regularly following up with customers for outstanding receivables - Addressing all aged (90+) past due items promptly and escalating when necessary - Ensuring adherence to processes and procedures regarding customer contacts, legal requirements, and resource allocation - Proactively informing and escalating any customer issues - Avoiding repetition of identified mistakes You will also be responsi...

Job Description : Job Title Junior Manager, CIO and PaaS About US: With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 mark...

Opening for International Travel Support Noida Location International voice experience required Salary upto-4-4.5 LPA 5 days working Both Side Cab available Travel exposure are added advantage. Min 9 months experience can apply(Any Voice) Required Candidate profile Any UG/Graduate with experience can apply Should have good communication skills Should be comfortable handling calls *Work From Office* Connect- Rajiya- 9354352748 Mahi- 9871856986

Customer handling, Voice process, Query solve.strong communication and interpersonal skills, CRM Software . Proficiency in customer support tools, MS Excel, knowledge of customer service. Female candidates-9319898243,Hr3@advancelam.com

Role & responsibilities Query handling and case managementCoordinate with medical in charge of international marketing for query replies to HCFs and patientsCoordinate with customer care manager at the hospital to ensure seamless admission formalities . Guide and assist international patients, seeking treatment at HCG Hospitals, with information related to their travel, treatment plan, stay, cost and after careAdhere to the turn-around-times for replying to medical queries or visa letters from patients or Healthcare FacilitatorsJOB DESCRIPTIONFUNCTIONAL RESPONSIBILITIESCoordinate with HCFs and IPS team to arrange video calls of consultants with international patients to understand treatment ...

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Mu...

Hello Jobseekers, Profile: Customer Service Executive/Upselling Location: Gurgaon (sec18) Working days: 6 Desired Candidate Profile Any UG / Graduate / Fresher/ Experience all are eligible. Strong convincing power, target achievement, lead generation abilities. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. SALARY: Up to 3 LPA + 3000 quarterly bonus + Perfor...

Process:- Inbound Customer Service@ Information Retrieval Officer (IRO) Location: Swargate, Pune Employment Type: Full-Time Key Responsibilities: Retrieve, analyze, and manage information as per organizational requirements. Maintain accuracy and confidentiality of data. Work in rotational shifts with two weekly offs. Collaborate with team members to meet daily targets and deadlines. Eligibility & Skills: HSC (12th) pass is mandatory. Fluent in English and Marathi (both written and spoken). Comfortable working in rotational shifts . Ability to manage time effectively in a fast-paced environment. Work Timings: Full-time, 9 hours per day. Rotational shifts with 2 weekly off days. Compensation: ...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY ANY GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in Bangaluru ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- VOICE PROCESS LOCATION- BANGALURU ROLES AND RESPONSIBILITIES-` Resolving customer issues brought to your attention. Ensuring customer satisfaction by listening to them and solving their problems. Performing quality assurance surveys with customers. Interacting with custo...

NOTE- ShiningstarsITPL does not charge any amount for any job opportunities. Hi Job-Seekers!!! Greetings from ShiningstarsITPL!!! Now Hiring: Customer Service & Sales Executives Kolkata Location Are you an enthusiastic communicator with a passion for helping customers? Join our dynamic Customer Service & Sales team and build a rewarding career with one of the leading BPO organizations in Kolkata! Who Can Apply? Undergraduates / Graduates Freshers & Experienced professionals Candidates with strong English communication skills Role Overview As a Customer Service & Sales Executive, you will be the primary point of contact for our customers, handling their queries, providing solutions, and drivi...

Hello Jobseekers, Profile: Customer Service Executive Location: Noida Working days: 6 Desired Candidate Profile Any 12th Pass / Graduate / Fresher/ Experience all are eligible. Strong convincing power, target achievement, lead generation abilities. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. SALARY: Up to 3 LPA + Performance based appraisal For more detai...

Relationship Management Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response. Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

Roles & Responsibilities Designing and managing KPIs for PAN India Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response Assist and train business team for new and existing products or process through periodical training interventions Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirement Launch monthly ch...

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & expertise * Maintain high CSAT through timely resolutions * Collaborate with teams on process improvements

Looking for candidates with prior experience in travel agency. Should have worked in ticketing department and have knowledge about the same. Daily work includes coordination with clients , ticket bookings etc.

Customer Support Executive Handle customer calls Help them in accounting, GST & software related queries Guide them in using ERP software Solve problems via remote access Good communication & basic accounting knowledge needed Commerce graduates only Travel allowance

Roles and Responsibilities Manage escalated emails related to CIBIL through email. Resolve issues like wrong credit data, score mismatch, and dispute status. Provide timely resolutions to customers through effective communication skills. Desired Candidate Profile 1-6 years of experience in an Escalation Desk or similar role handling customer escalations via email. Strong understanding of banking processes and procedures. Send your CV on WhatsApp: 8928264617 HR: Hemlata Rawat

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Key Responsibilities: Client Interaction: Attend to inquiries from clients and provide timely responses. Quotation Preparation: Prepare accurate and professional quotations as per client requirements. Query Resolution: Solve client queries and provide necessary assistance throughout the process. Order Follow-up: Follow up with clients until the order is finalized. Coordination: Liaise with backend teams and clients to ensure smooth delivery and documentation processes. CRM Management: Update reports and maintain accurate client records in the CRM software.

Technical Customer Support Executive Voice (Gurgaon) Job Overview Hiring for Technical Customer Support Executives for a technical voice-based support process. The role includes handling customer technical queries, troubleshooting issues, and providing accurate resolutions over voice calls. Role & Responsibilities Handle voice-based technical customer queries. Diagnose and troubleshoot technical issues. Provide step-by-step assistance to customers. Maintain call quality and process compliance. Document interactions and resolutions accurately. Meet performance and productivity targets. Eligibility Criteria Minimum 1 year of Technical Customer Support experience (on paper). Qualifications acce...

Hello Jobseekers, Greetings Location: Bangalore( Shivajinagar, Kudlu Gate) Customer Support Executive Working - 6 days Salary-Up to 3 lpa + 3000 quarterly bonus Desired Candidate Profile Graduate Fresher can apply for this role. Excellent fluency in English and Hindi is required. Must comfortable with the rotational shifts and rotational off. Immediate joiners required. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. Interview mode: Walk in For more details contact Monika(7266822...

Manage the complete pre-boarding and onboarding lifecycle for new hires. Ensure timely collection, verification, and processing of all required new hire documentation. Coordinate with internal teams to ensure a seamless Day 1 experience. Conduct HR-related induction and orientation sessions explaining company policies and benefits. Maintain accurate and up-to-date employee records in the HRIS system. Handle and resolve HR-related queries from employees, managers, and external partners via the HR Shared Services ticketing system. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job se...