2130 Query Resolution Jobs - Page 6

Job description: Roles and Responsibilities: Provide exceptional customer service to clients via phone, email, or chat. Handle customer queries and concerns in a professional and timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of all interactions with customers using CRM software. Troubleshoot technical issues related to software applications and hardware devices.

Hiring: Customer Support Executives (Work From Office) Company: Niftel Communication Department: Customer Support Mode: Work from Office (WFO) Work Hours: 24/7 rotational shifts with rotational week offs Day roattional shift for females. --- Job Role As a Customer Support Executive, you will be handling both voice and chat-based customer queries, providing professional and timely solutions. --- Salary Details * Freshers: 13,000 to 15,000 (In-hand) * Experienced: Based on last drawn in-hand salary and relevant experience --- Perks & Benefits * Fixed monthly salary * Growth opportunities within the company * Supportive work environment * Yearly increments and added allowances based upon perfor...

As a Customer Support Executive in the Voice Process (Inbound) for Indigo Airline at the MNC BPO located on Hoshangabad Road, Bhopal, your role involves handling inbound customer calls professionally, resolving queries, providing accurate information using the right tools, ensuring customer satisfaction, and performing timely follow-ups. Key Responsibilities: - Handle inbound customer calls professionally and resolve queries. - Provide accurate, valid, and complete information using the right tools and methods. - Ensure customer satisfaction and perform timely follow-ups. Qualifications Required: - Education: 12th Pass / Graduate - Languages Required: English & Hindi The company offers a com...

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Project Management Associate within the national branch team, you will coordinate the escheatment process outreach, manage cases for terminated advisors, handle rejected money movements, track and ensure compliance with penny stock procedures, and conduct EVP escalations resolutions. You will also serve as a backup for other critical processes, engaging directly with Advisors and Field Leaders to perform key tasks as part of the national branch book of work. You will work with market directors and regional directors to resolve queries, manage mailboxes, and report critica...

Customer Engagement Manage lifecycle relationships with ~250 customers across allocated segments/projects. Deliver proactive engagement at key milestones and moments of truth to build trust andloyalty. Drive customer delight through responsiveness, personalisation, and high-touch service. Revenue Ownership Own a collections book of 120 Cr per year driving timely and consistent follow-ups. Enable 30 Cr+ in new business annually through referrals, upgrades, and cross-sellconversations. Improve engagement and mindshare to unlock loyalty and renewal potential. Service Excellence Ensure query resolution within defined TATs; maintain a low complaint escalation rate. Standardize and elevate custome...

System Support Specialist (US Payroll): Position Summary We are seeking a System Support Specialist with an HR/Payroll operations background to support and maintain our HRIS platform and related third-party systems used for HR Outsourcing and Payroll services. This is not a software development role instead, the focus is on system configuration, issue resolution, user support, and operational coordination within HR and payroll systems. The ideal candidate will have hands-on experience with HRIS/Payroll platforms, a good understanding of HR operations and workflows, and a knack for solving technical and process-related issues in a fast-paced, collaborative environment. Required Skills & Exper...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 01-05 Year FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on s...

Sutherland is Hiring!!! US based company that works in Cargo, Logistics Employees are expected to interact with US-based customers. ( Paid - Training is provided for 1 month) 5 days working/2 rotational offs Shift timings- Rotational Night Shifts. 70%Email - 30% Inbound Voice Process - US Salary- Fresher 18k to Exp 22k. Monthly Incentives upto - 2750. Travel Allowance- 3500 both ways Joining date - November 2025 Job Criteria: 1) Immediate joiners required Should be available to join us in 1st week of November 2) Excellent verbal & written English communication skills. 3) Freshers and tenured can apply Work Location: Airoli Navi Mumbai Selection Process: 1) HR Interview (Walk In) 2) SD Panel ...

Hiring for international e commerce voice process Freshers - 22k take home experienced - 34k TH plus incentives both way cab For experienced minimum 1 year of international experience PUC & above US shift 5 days of working location - Marathahalli

Team Leader with 1.5 years of team leadership experience to oversee a team of 20-25 emp. Expertise in Incident Management, Change Requisition, SLA Adherence, ITIL Certification, Data Analysis, and strong mentoring and auditing skills.

Looking to build your career in customer support and client servicing within the financial services industry Were seeking a proactive and customer-focused professional to join our Membership (Customer Support) team. Location : [Confidential India] Qualification : Diploma / Graduate in Commerce, Finance, Business Management, or IT Experience : 2 3 years in customer support / client servicing (banking, insurance, mutual funds preferred) Key Responsibilities Handle customer queries via phone and email; ensure resolution within TAT. Coordinate with internal teams for query resolution and escalate issues when needed. Perform system testing of customer support software, including upgrades. Prepare...

As a Junior Executive-Tech Transfer at a leading pharmaceutical company in Hosur, Tamil Nadu, your role will involve the following responsibilities: - Involving in the batch execution activities for tech transfer & site transfer products. - Reviewing documents as per the requirements for the execution of tech transfer & site transfer products. - Applying for Test license for tech transfer & site transfer products. - Preparing & ensuring availability of item codes for raw materials, primary packaging materials, filter & tubings for tech transfer & site transfer products. - Conducting product and equipment gap assessment for the tech transfer & site transfer products. - Preparing engineering b...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Track and improve key performance indicators such as query resolution time Required Qualifications and Experience Graduate/ Post Graduate With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage. Excellent communication skills. Exceptionally high moti...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...