2147 Query Resolution Jobs - Page 50

SUMMARY Job Title: SME RTR(Record To Report) Experience: 4+ years of experience in RTR Academics: Bachelor’s degree in Commerce (B.Com), Master’s in Commerce (M.Com), Master of Business Administration (MBA - Finance) Skills: Strong leadership and motivational skills with experience in staff management Excellent verbal and written English communication skills Flexibility in work content and timings Proficiency in desktop and workflow management tools Excellent knowledge of Report To Report End to End Proces s and General Accounting & Fixed assets Excellent knowledge in General Accounting including Fixed Assets, Inter-company, Period End Closing, and Reporting Logical thinking and query resolu...

Responsibilities: * Manage customer queries via Whatsapp business, email & chat * Resolve complaints promptly * Handle customer concerns with empathy & efficiency

Job Purpose: The CRM Executive will ensure superior customer service by managing the post-sales journey, from booking to possession. The role involves documentation, coordination with finance and legal, and providing timely updates, thereby enhancing customer trust and satisfaction. Key Responsibilities: Manage customer documentation, booking forms, and agreements. Coordinate with finance for timely demand letters, collections, and receipts. Provide regular updates on construction, possession timelines, and approvals. Resolve customer queries and grievances promptly. Assist in handover formalities and possession process. Maintain customer database and track interactions in CRM software. Supp...

ORG: A well established Wealth Management Company ROLE: - To assist customers with queries related to their investments, products , features etc. via calls and chats - Handle customer complaints, provide solutions - Build Client Relations Required Candidate profile - Freshers or Experienced in Customer Service - Fluency in English & Hindi - Graduate - Knowledge in Mutual Funds / Wealth Mgt preferred - Flexible to work on rotational offs, 5 days / week

Interact with customers over a call with strong skills. Maintain accurate call records & customer interaction logs. Resolve customer queries & issues in a timely & efficient manner. Ability to handle a pressure over a call, Need immediate joiner. Required Candidate profile Kannada fluency is mandatory Basic english communication is required Must be a graduate immediate joiners preferred Contact: HR Suranjana - 9337289772

* Handle inbound and outbound calls for international customers. * Meet performance targets including call handling time, quality, and customer satisfaction * Ensure first-call resolution (FCR) and maintain service level agreements (SLAs). * Strong organizational and multitasking skills. * Basic computer skills (MS Office, CRM systems, typing speed)

Urgent hiring for Customer Support Executive for Road Side Assistance in Gurgaon Location: Sector-66, Gurgaon Work Week: 6 Days Benefits: TA + PF + Insurance JD: To handle all incoming and outgoing calls in a prompt and courteous manner in line with company standards. To assist and co-ordinate with the clients and the dealer network for prompt customer service. Documenting all the correspondence with the customer whether inbound or outbound, written documents etc, into an integrated system for enhanced reporting extraction for client and operations team. Work with team spirit to achieve a common goal i.e. customer satisfaction. Determined and focused to achieve all the targets set up by the ...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Closing working with cross departments, Bridge between sales and product team and support sales team for disbursements. Graduate in any discipline. 1. Preparing MIS for large Corporate - PAN India, Tracking of Repayments, Fees & Disbursement status, Sanction terms and Conditions for all Corporate Clients 2. Put Call/ Interest Reset Details, Book Comparison. 3. Coordinating with all the regions for preparing the Monthly Pipeline report. 4. Tracking the pipeline on daily basis TDS Query Resolution. 5. Post Disbursement Activities - Collection, Deferral & PDD. 6. Solving SOA related queries Coordinating with the operations department to solve issues related to overdue charges, ARN and Security ...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Roles and Responsibilities Should have skills in Excel Day to day MIS follow up Prepare the report & handle the operation related query with TAT Will take responsibility of handling front desk (Reception) Query - Inbound Calls Resolve the issues and escalated issues by interacting with concerned in HO and informing to clients Client Master Changes data updating (CMC).

Roles and Responsibilities Should have skills in Excel. Day to day MIS follow up. Prepare the report & handle the operation related query with TAT. Will take responsibility of handling front desk (Reception) . Query - Inbound Calls Resolve the issues and escalated issues by interacting with concerned in HO and informing to clients. Client Master Changes data updation (CMC).

Handle customer queries effectively via call/chat/email Ensure timely resolution and maintain customer satisfaction Maintain call logs and reports as per process requirement Follow standard operating procedures and guidelines Handle inbound and outbound customer interactions Provide accurate information and resolve queries Document customer interactions in the system Maintain service quality and meet defined KPIs Must be proficient in English & Hindi (Read, Write, Speak) Key Requirements: Good communication and interpersonal skills Comfortable with rotational shifts, if required Strong verbal and written communication skills Ability to multitask and manage time effectively Comfortable with r...

Monitor forex markets, open/close current accounts/savings accounts, assist clients with daily banking, resolve queries, recommend banking products, negotiate bank charges, coordinate with bankers, and ensure smooth day-to-day banking operations.

Job Overview TE Connectivity's Sales and Marketing Teams are responsible for the sales and marketing of TE's products, systems or services including sales oriented activities, market development and communications. Responsibilities Supporting their day-to-day tasks, including preparing price proposals, creating presentations, and conducting research. Managing orders, providing general customer support, identifying opportunities for upselling and cross-selling, and collaborating on product launches, promotions, and pricing strategies. Collaborating with customers to collect information, selling additional products and services to current customers, and ensuring customers' needs are met. Monit...

PRIMARY RESPONSIBILITIES Attend to and resolve queries received on phone, emails and fax from customers, sales and credit control departments Attend to complaints in accordance with the company's guidelines and policy Coordinate with various departments to resolve queries within a stipulated time frame Chase deliveries with the transport/courier companies and revert to the customer with ETAs. Trace missing parcels/goods and revert to the customer Handle queries from Wholesale accounts allocated and ensure all queries are dealt with promptly and correctly Inform customers of any expected delivery delays Handle irate customers and manage their expectation Coordinate with Courier services to ch...

Role & responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate Should be Confident & Dynamic. ...

Role & responsibilities 1.Candidate should have experience in Accounts Payable(Payment processing) 2.Good knowledge of GST & TDS , Invoice processing 3.Working knowledge on SAP(Mandate) 4. Should understand GRN Process and bring automations in process 5. PR Review/ P2P Cycle, 2 way Match/ 3 Way Match 6.Invoice processing within TAT 7.Can handle AP helpdesk, Query Resolution, query management. 8.Excel should be good (Vlookup, Hlookup,Sumif, Countif, Pivate table)

We are looking for an energetic and persuasive Telecaller to connect with prospective students and parents, provide information about our courses, and help with admission conversions. The role requires strong communication, convincing ability, and a customer-friendly attitude Role & responsibilities Make outbound calls to prospective students and parents regarding institute courses. Explain course details, fee structure, and admission process clearly. Handle inbound calls, resolve queries, and provide accurate information. Maintain call records, follow up with interested leads, and ensure timely responses. Achieve daily/weekly call targets and contribute to admission goals. Work closely with...

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements promptly. Provide accurate information regarding products, services, and processes. Sales Data Management: Gather relevant sales information from customers and PoSPs and present it in an easily readable and organized format. Ensure that all sales data is updated in the system for tracking and reporting purposes. Customer/PoSP Follow-up: Follow up with customers and PoSPs to ensure they are satisfied with the products they have received and that their issues are resolved. Track customer and PoSP satisfaction and escalate issues to relevant teams when necessary...

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements promptly. Provide accurate information regarding products, services, and processes. Sales Data Management: Gather relevant sales information from customers and PoSPs and present it in an easily readable and organized format. Ensure that all sales data is updated in the system for tracking and reporting purposes. Customer/PoSP Follow-up: Follow up with customers and PoSPs to ensure they are satisfied with the products they have received and that their issues are resolved. Track customer and PoSP satisfaction and escalate issues to relevant teams when necessary...

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements promptly. Provide accurate information regarding products, services, and processes. Sales Data Management: Gather relevant sales information from customers and PoSPs and present it in an easily readable and organized format. Ensure that all sales data is updated in the system for tracking and reporting purposes. Customer/PoSP Follow-up: Follow up with customers and PoSPs to ensure they are satisfied with the products they have received and that their issues are resolved. Track customer and PoSP satisfaction and escalate issues to relevant teams when necessary...

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements promptly. Provide accurate information regarding products, services, and processes. Sales Data Management: Gather relevant sales information from customers and PoSPs and present it in an easily readable and organized format. Ensure that all sales data is updated in the system for tracking and reporting purposes. Customer/PoSP Follow-up: Follow up with customers and PoSPs to ensure they are satisfied with the products they have received and that their issues are resolved. Track customer and PoSP satisfaction and escalate issues to relevant teams when necessary...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CHAT SUPPORT EXECUTIVE PROCESS- CHAT PROCESS. LOCATION- NOIDA SECTOR 62 & 63. ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable ...