2147 Query Resolution Jobs - Page 49

Roles & Responsibilities: Manage Voice Process Activity Inbound or Outbound Greet and direct customers Answer customers questions about specific products/services. Handle escalations and irritable customers. Provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution. Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively. Improving brand image on complaints. Required Experience: Minimum 1.5 to 3 years into Customer Service...

Job Opening for Freshers Mohali Location: Sector 66, Phase 9, Mohali Interested Candidates can WhatsApp their resume on : 9988265439 ( HR DIKSHA ) TO APPLY : KINDLY SHARED RESUME ON WHATSPP ONLY FOR FAST REVERT Qualification: BCA / BTECH / BSC / BE Polytechnic Diploma (after 12th) Job Details: Job Role: Inform customers about products & services Handle inbound & outbound calls Open to both freshers and experienced candidates Working Days: 6 days a week Interview Timings: 11:00 AM 2:00 PM Shift Timing: Day shift (for both girls and boys) Salary & Benefits: Salary Range: 15,000 26,000 CTC + PF Benefits: Health insurance Provident fund Application Instructions: To Apply: WhatsApp your resume to...

Connexpark InfoSolutions is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and co...

PiCaSoid is looking for CUSTOMER CARE EXECUTIVE to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a ti...

Happy 7 Days Hypermarket LLP is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns an...

Navnit Group is looking for Customer Care Executive Jaguar Landrover - Andheri East. to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling cus...

We are seeking a dedicated and customer-focused Customer Support Executive to join our Real Estate Group. The role involves handling customer queries, managing property-related documentation, ensuring smooth communication between clients and internal teams, and providing an excellent customer service experience throughout the sales and post-sales process. Key Responsibilities: Customer Interaction & Query Resolution Act as the first point of contact for all customer inquiries (calls, emails, walk-ins). Provide accurate and timely information regarding projects, pricing, documentation, and possession. Address complaints and ensure quick resolution while maintaining a positive customer experie...

HIRING FOR INTERNATIONAL CUSTOMER SERVICE Fresher can apply UG+6 months exp(customer service) Package -Upto 3LPA Excellent communication skills 24*7 shift cab&shuttle Ping on 8448388768 (Sakshi) sakshitiwari.img@gmail.com

Profile- Customer service Exp- min 2yrs Package -Upto 30-33k Qualification- Graduates only Day shifts Anushika 9211073262

Hiring Escalation Specialist with 1.5–2 yrs of relevant experience in customer escalations. Must have excellent communication in English, Hindi & Kannada. E-com background added advantage. Work from Office, 6 days working, immediate joiners only.

Enjoy cabs is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a ...

Bulk Hiring for Customer Support (International) 5 Days Working Both side cabs Rotational Shifts Location: Noida / Gurgaon / Delhi NCR UnderGrad/ Grad / Freshers/ Experienced anyone can apply Excellent Comms required Call HR Diksha: 7650019021

SERVICE DELIVERY OFFICER (SDO) KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The SDO will act as a backup to the SO. Non-transaction related servicing at the Branch - Audit,Reconciliation of Branch Accounts Customer query resolution - Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 3 years in branch banking operations. Post-graduate or gr...

1. Purpose Responsible for the providing best in class customer service to the assigned national and regional key accounts and increasing the revenues from such accounts 2. Key Responsibilities Responsibilities Serve as a Single Point of Contact in Blue Dart for all queries, issues, grievances etc of the assigned key accounts Develop and maintain good relations with key decision makers in the client organization and continuously leverage such relationships to get more business for Blue Dart Develop deep understanding of the clients business needs to identify the best manner of designing and positioning Blue Darts services to meet their requirements; Visit customers regularly along with sales...

Provide expert technical support to improve customer satisfaction and drive business growth through efficient coordination with stakeholders; develop in-depth product & application knowledge.

Key Responsibilities: Manage and resolve customer queries via calls, emails, and chat. Provide accurate information regarding products, orders, returns, and delivery. Maintain high levels of customer satisfaction by ensuring timely and professional responses. Coordinate with internal teams for escalations and issue resolutions. Work effectively in a fast-paced e-commerce support environment. Build and maintain strong customer relationships through positive communication. Requirements: 34 years of experience in customer support within the e-commerce domain . Strong communication and interpersonal skills (English fluency is a must). Proven experience in handling customers across international ...

Seeking a detail-oriented Admin Head to manage mutual fund transactions, ensure regulatory compliance, and support investors and teams. Must coordinate with AMCs, RTAs, sales, and stakeholders, with strong operational and organizational skills. Sales incentives Performance bonus

*Min 0 - 6 months of experience in any customer support voice is added advantage ***Multilingual -- Tamil + Hindi (2 are Mandate) *PC or laptop with internet connectivity are mandate *Immediate joiners only Required Candidate profile *Permanent WORK FROM HOME *Computer or Laptop with internet connectivity are mandatory *Immediate joiners only Perks and benefits PF & ESI Overtime Allowance Night Shift Allowance

Responsibilities: * Manage customer queries via phone * Resolve complaints promptly & fairly * Maintain high CSAT through excellent service * Handle incoming calls with empathy & efficiency

Job Title: Customer Online Support Executive Location: Goregaon West Experience: 03 years (Freshers are welcome to apply) Key Responsibilities: Respond to customer queries via email, chat, and phone for both D2C and B2B clients Provide accurate product information, order updates, and support after purchase Coordinate with internal teams (sales, logistics, etc.) to resolve customer issues effectively Maintain accurate and updated records of customer interactions using CRM tools Ensure high levels of customer satisfaction and consistent service standards Assist with tracking orders, handling returns, and collecting customer feedback Share your update resume on : 7057482139

We are hiring this profile for one of our client in Banking Industry. Role & responsibilities: 1.Handling in-bound & Out-bounds Calls. Query Management & Resolution. End- to End Customer query management & resolution. 2. Experience in Debt Collection. Following up with Customers for payment of EMI. Languages : Kannada/ Gujrati / Telugu/ Oriya/ Tamil.( Know to any of this Language) For Collection Process General Shift, Call Center Operation Rotational Shift

Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability 1. Provide servicing to customers ensuring optimum service levels to enhance customer experience 2. Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures 3. Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations 4. Ensure maintenance of TAT of resolution across sub-processes 5. Ensure process documentation ...

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Vaibhavi Mobile: 7796426975

Job Description Position BRM Location Hyderabad Department Direct Sales Force Function CAT - Elite Reporting to RM Band Senior Manager (4A) KEY RESPONSIBILITIES Maintain Customer Relationship Ensure that team builds sustainable relationships and trust with customer accounts through open and interactive communication Determine clients particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments Track and Supervise Campaign Calling Track Segmented product based campaigns including GLIP, SWP, FWP and others Ensure that the team follows communication procedures, guidelines & policies Supervise/Track Service Reque...

Care Allianz is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in ...