2147 Query Resolution Jobs - Page 48

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Employment Type: Full-Time, On-Site Company Overview: DailyObjects is a rapidly growing D2C lifestyle brand that blends exceptional design, superior craftsmanship, and innovative functionality to deliver unique products. Our fast-paced, dynamic culture encourages innovation, adaptability, and a commitment to excellence in every customer interaction. Role Overview: We are hiring a Customer Support Executive who can deliver top-tier support through calls and WhatsApp messaging. The role requires a solution-oriented approach to addressing customer needs, ensuring positive experiences while maintaining DailyObjects brand integrity. Key Responsibilities: - Manage incoming customer interactions vi...

Job Summary: We are seeking a dynamic and detail-oriented CRM Executive to manage and enhance our customer relationship management strategies. The CRM Executive will support the development and execution of CRM campaigns, ensure data integrity, analyze customer insights, and contribute to improving customer engagement and loyalty. Key Responsibilities: Assist in the planning and execution of CRM campaigns across email, SMS, push notifications, and other communication channels. Segment customer data to target specific audiences with personalized and relevant messaging. Monitor and analyze CRM campaign performance and key metrics (open rates, click rates, conversions, etc.). Collaborate with m...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Received call and answer the query of the patient Answer incoming customer calls professionally and courteously. Understand and resolve customer queries regarding products, orders, payments, delivery, returns, and policies. Log call details and customer information accurately in the CRM or call management system. Provide timely and accurate information about promotions, stock availability, and order status. Escalate complex issues to supervisors or relevant departments as needed. Follow company guidelines to handle complaints, refunds, and cancellations effectively. Achieve daily/weekly targets related to call handling time, customer satisfaction, and issue resolution. Maintain up-to-date kn...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

The ideal candidate for this role will be responsible for building a strong relationship with our clients and analyzing their data. You will act as the main point of contact for our clients, maintaining and fostering relationships by providing personalized financial advice and services. Additionally, you will be expected to identify new business opportunities to support the growth of our client base. Your responsibilities will include customer engagement and relationship building to ensure client satisfaction. You will also be involved in cross-selling and revenue generation activities, presenting the value proposition to both sales leads and existing customers. Prospecting for new sales lea...

As a Customer Support Executive at HoneyVeda, you will be responsible for responding to customer queries through email, chat, phone, and social media to ensure quick and efficient resolution. Your primary duties will include addressing concerns such as order status, complaints, leakages, and delivery issues. Additionally, you will handle queries related to address verification, product usage, and benefits promptly and effectively. In this role, you will also collaborate with logistics partners like Delhivery and ShipRocket to address order-related concerns and ensure smooth coordination. Engaging with loyal customers to gather testimonials and organize events will be part of your responsibil...

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Project Management Associate within the national branch team, you will coordinate the escheatment process outreach, manage cases for terminated advisors, handle rejected money movements, track and ensure compliance with penny stock procedures, and conduct EVP escalations resolutions. You will also serve as a backup for other critical processes, engaging directly with Advisors and Field Leaders to perform key tasks as part of the national branch book of work. You will work with market directors and regional directors to resolve queries, manage mailboxes, and report critica...

Position 1 - Designation - Accounts Assistant Job Profile Invoice Processing Experience 3 to 5 Years Key Skills Require - SAP Job Summary: Process and validate vendor invoices in SAP, ensuring accuracy and completeness. Match invoices against purchase orders and goods receipt notes (GRNs). Identify and resolve discrepancies in invoices, purchase orders, and payments. Ensure timely invoice posting Collaborate with internal teams such as Procurement and Warehouse to resolve issues. Maintain accurate records and documentation for audit purposes. Follow company policies and compliance standards in all AP activities. Position 2 - Designation - Accounts Assistant Job Profile - Helpdesk Queries Exp...

As the CX Manager, you will own the end-to-end customer journeyensuring seamless, personalized experiences across WhatsApp, email, social media, website, and post-purchase touchpoints. You will build strong processes, leverage data for continuous improvement, and work closely with marketing, operations, and product teams to deliver an exceptional brand experience. Key Responsibilities Map and continuously optimize the customer experience from awareness to advocacy. Identify pain points and create moments that surprise & delight customers. Lead the customer support team to deliver fast, empathetic, and personalized responses. Oversee WhatsApp, email, and social media query resolution with cle...

We're looking for a Solution Support manager to strengthen our Merchant Success team someone who can straddle the line between product, support, and merchant delight. Person will be the first line of handling technical support (L1) for merchants using our Shopify app. you'll handle product and integration queries, troubleshoot merchant issues, and work closely with our product and tech teams to ensure a seamless resolution process. You will also work proactively with the L0 (live chat) support agents team to create SOPs and playbooks that reduce query resolution times and boost merchant satisfaction ultimately contributing to better app store ratings and retention. What you'll Own Technical ...

Client onboarding (managing Welcome meet, welcome calls and sending welcome emails) Follow up on collections & stamp duty payments Capture daily follow up on excel Executing stamp duty & registration formalities Following up on Loan docs, sanction & disbursement by co-ordinating with customers & bankers Escalation management Interested candidates can send your updated resume to swarna.murthy@anarock.com

HIRING FOR INTERNATIONAL CUSTOMER SERVICE Fresher can apply UG+6 months exp(customer service) Package -Upto 3LPA Excellent communication skills Ping on 8448388768 (Sakshi) sakshitiwari.img@gmail.com

Job Description: Field Ticket Coordinator Position: Field Ticket Coordinator Department: Deployment Team Company: IndoFast Energy Overview: The Deployment Team is the core of field operations at IndoFast Energy, managing deployment, decommissioning, and daily operations. We are seeking a skilled and detail-oriented Field Ticket Coordinator to handle field tickets, ensuring their timely resolution while identifying trends and supporting the operational excellence of our deployment activities. Key Responsibilities: 1. Ticket Management: o Act as the primary custodian of the IndoFast ticketing tool, ensuring smooth operation and maintenance. o Monitor, review, and prioritize incoming field tick...

Medi Assist TPA Health insurance Gautham budhnagar sector 3 Noida G M Tower, 1st Floor, D-7, Sector-3, Noida - 201301, Uttar Job description for CRM -Noida Resolving customer queries within TAT and ensuring smooth claim process Providing information to the customers and to respond to their claim related queries Coordinating with the customers/agents for cashless claim settlement Coordinating with internal stakeholders like enrolment, Account management, claims, investigation, support team to settle claims .Visiting client location weekly twice or thrice. Thanks Hariprasad Mob :+ 91 9731826983

Description We are looking for a dedicated Customer Support Executive for our voice process team in India. The ideal candidate will be responsible for addressing customer queries, providing solutions, and ensuring a high level of customer satisfaction. Responsibilities Handle customer inquiries and provide support via voice calls. Resolve customer issues in a timely and efficient manner. Maintain a high level of customer satisfaction through effective communication. Document customer interactions and feedback in the system. Collaborate with team members and other departments to improve customer experience. Skills and Qualifications Excellent verbal communication skills in English and Hindi. ...

Join us as a Service Analyst at Barclays, where you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. As a Service Analyst at Barclays, you should have experience with: - Print Administration including Print Queue Management, User Management, and Day to Day Administration. - Print Server Administration and Server OS Patch Management. - Secure Printing Solution Experience. - Print Hardware Management, preferably with multiple Print Hardware Vendors. - Analytic Reporting Skills. - Incident Management Tools such as Service first and...

The Dealer Code Audit Team is currently looking for a motivated and detail-oriented Audit Analyst to become part of our team. As an Audit Analyst, you will play a key role in maintaining the accuracy and integrity of dealer data in the iERP/PSAR system. Your responsibilities will include conducting comprehensive audits of dealer codes, updating banking details, overseeing code holds and releases, resolving important queries, and creating essential performance metrics. In addition to these tasks, the successful candidate will be pivotal in handling audit inquiries and participating in ongoing efforts to improve processes, aiming to boost operational efficiency and data accuracy. If you are so...

JOB DESCRIPTION - REGIONAL MEDICAL AFFAIRS MANAGER Designation: Regional Manager - Medical Affairs Reporting : Associate director, SMA Region to be covered : India North and West Location : West or North Minimum Qualification & Experience: MD/MBBS/MDS/BDS with at least 3-5 years of experience in regional/ medico marketing role with a pharmaceutical/nutrition company. Critical Skills Required: Possess excellent interpersonal, communication, coordination, and time-management skills. Ability to problem solve, work in teams, lead others toward defined objectives and present complex data clearly are also critical. Able to work independently and meticulously. Adaptable and having the ability to wo...

To schedule your interview for Bangalore based MNC, call now: Ritika:- 9118020369//Suhail:- 9651848158 In case you are not able to connect WhatsApp your resume @9118020369//hrritika12i@gmail.com Direct interview with the company's HR No placement charge Required profile:- *Grad/UG *Fresher *Sales acumen- Upselling *Non-voice process *24x7 shifts/ Cabs in odd hours *Immediate joiners *Salary:- 327000 (21000 in-hand) *Incentives 2500/based on performance *Excellent communication in English required Other benefits:- PF//ESIC//TA//PLI//Appraisals//Medical insurance//Cabs

JOB DESCRIPTION POSITION 8: TEAM LEADER ACCOUNT MANAGEMENT / RELATIONSHIP PERSONNEL PURPOSE OF ROLE: Ensure smooth claims processing for customers. Lead a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Management Level Industry Type Mid Management Insurance, Service Industry Visit customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim r...

Role & responsibilities Maintain relationship with insurers. Manage their queries and resolve them satisfactorily. Meet important clients regularly. Check status of clients, work with internal team members to clear outstanding and pending claims Interact with internal & external stake holders to ensure customer queries are addressed in a timely manner Encourage clients to submit the required pending documents to reprocess the claims. Resolve customer queries and grievances with reasonable explanation. Handling inbound and outbound calls, managing escalations Preferred candidate profile 5-6 years in a customer facing/customer support role which involves finding solutions. Health Insurance/TPA...

SUMMARY Job Title: SME RTR(Record To Report) Experience: 4+ years of experience in RTR Academics: Bachelor’s degree in Commerce (B.Com), Master’s in Commerce (M.Com), Master of Business Administration (MBA - Finance) Skills: Strong leadership and motivational skills with experience in staff management Excellent verbal and written English communication skills Flexibility in work content and timings Proficiency in desktop and workflow management tools Excellent knowledge of Report To Report End to End Proces s and General Accounting & Fixed assets Excellent knowledge in General Accounting including Fixed Assets, Inter-company, Period End Closing, and Reporting Logical thinking and query resolu...