2147 Query Resolution Jobs - Page 47

Cash collection, deposition & maintenance of accurate records Loan Closure cases updation & closure Coordination with RTO / local authorities for Trade License Renewal Coordination with Brokers for sale of Repossessed Vehicles for mapped stockyards Required Candidate profile Candidate must have experience in Repo Sales and Yard Management.

Job Opening: Kotak 811 Inbound Officer (Kotak Bank) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply , To Scheduled Your Interviev Call Or WhatsApp Contact HR Akshay:-9822146578

-Explain company products on calls to customers. -Act as the primary contact for customer queries & concerns. - Ensure excellent customer experience.

To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order. Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time. Control and monitor materials issued for customer trials and follow up actions. Logistics Coordination for Import and Local Purchase Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc Answering phone call and attending visitors. Customer Database Management ISO Documentation for CS and Marketing Data Management of back up in share folder

We're Hiring: Customer Service (Voice Process) IMMEDIATE JOINERS ONLY!! What We're Looking For: - Excellent English communication skills - Minimum Qualification: 12th Pass/Graduate - Prior BPO experience preferred/Freshers Can Apply - Must reside within Hexawares location boundaries (see below) Compensation & Benefits: - Salary: 20k in-hand, 23k CTC - Work Mode: Work From Office - Working Days: 5 Days (Weekends Off) - Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process: 1. HR Round 2. Operations Round Important: All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered): - Ambernath Ghatkopar (Central Line) - Thane Panvel...

Job description: Team Lead & SME - Social Media Escalations (Non-Voice) Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists who handle and r...

Handle client interactions via calls, emails, and chat professionally. Address inquiries, maintain records, collaborate with teams to resolve issues, ensure compliance with policies, enhance satisfaction, and report updates to management. Required Candidate profile Graduate in any discipline. Freshers (18K CTC), 0-1 yr (24K), 3+ yrs (27–31K). Strong English, multitasking, analytical skills, MS Office, customer support tools; healthcare BPO exp is a plus.

COMPREHENSIVE JOB DESCRIPTION TEMPLATE A. POSITION BACKGROUND ORGANIZATION / Medi Assist Insurance TPA Private Limited DIVISION SUMMARY DEPARTMENT SUMMARY To serve the customers well by delivering a high standard, efficient customer service and to represent the organization in the possible best way. B. POSITION DETAILS DIVISION / Customer Relationship Management DEPARTMENT DESIGNATION GRADE (BAND) Executive / Senior Executive REPORTING TO LEVEL A3/A4 LOCATION Bangalore C. POSITION REQUIREMENTS Education Minimum: Graduate Other Requirements Qualification: Any graduate Experience Minimum: 0 5 Industry: Healthcare D. Job Description/Key Roles & Responsibility • • • • Receive and check claim doc...

International Technical Support Education: Any graduate Experience: 1+ yrs Salary: Upto 4LPA Location: Bangalore and Hyderabad Interview mode: Virtual Good Communication, Experience in international Bpo and Immediate Joiners were preferred Contact HR Keerti: 8431376900

1)Trading Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2)Advise clients on which scripts to Buy Sell Hold, basis company's Research Report and own market knowledge. 3)Update clients for orders and trade on the recorded line. 4)Maintain active clients as per the defined norms. 5)Activate dormant clients. 6)Ensure resolution of clients query. 7)Maintain records of business on internal software. 8)Liaison with branches for revenue generation and query resolution 9)Follow guidelines of Risk management and Settlement 10)Ensure compliance as per various regulator and organization guidelines. 11)Acquire quality PCG clients through networking, database, market intell...

Role- Technical support executive Min 1 Yr Exp Into Customer Handling Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Simentha - 7734916684 HR Dipali - 9828218897

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in Lucknow? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- INTERNATIONAL/DOMESTIC PROCESS LOCATION- Lucknow (Vibhuti khand, Hazratganj ) ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whet...

Roles & Responsibilities: Handle and resolve customer issues escalated beyond frontline support. Act as the key contact for critical cases, ensuring timely closure within SLAs. Communicate effectively with customers and stakeholders, providing updates and resolutions. Coordinate with cross-functional teams to resolve root causes and prevent repeat issues. Maintain escalation records, prepare reports, and suggest process improvements to enhance customer satisfaction.

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. Then here's an Chance to All you Guys ! Freshers and Experienced freshers 24k experienced 35k hr@9886112704 hr@7795311458 HR @ 7848820048 hr@7848820049 hr@9343402211 hr@7849020010 hr@7848820045 call hr@7848820047 Join the TOP BPO's in Bangalore Pune Hyderabad Chennai. Available Positions:- Customer Support location:manayatha NOTE:- PLEASE schedule yo...

You will be responsible for actively maximizing cash-flow opportunities by effectively managing credit control, cash collection, and timely query resolution for a portfolio of assigned customer accounts. Your role will involve ensuring that all interactions with customers are in compliance with IHG policy, procedures, and Sara banes Oxley legislation. Your key accountabilities will include: - Managing the collections process, including regular follow-ups with customers for outstanding receivables, addressing aged past due items, ensuring compliance with processes and procedures, proactively informing about customer issues, and preventing repeated mistakes. - Developing and maintaining relati...

The Sales Coordinator (Back Office) will be responsible for developing and maintaining strong customer relationships. You will keep up-to-date with industry trends and competitor activities. Your role will involve contacting customers and potential customers over calls and emails, as well as maintaining records and organizing files both physically and digitally. Handling confidential and sensitive information responsibly will be a key aspect of your job. You will also be required to monitor emails and respond or forward as appropriate, as well as assist in resolving customer queries and issues through efficient communication. Additionally, you will be involved in preparing and drafting propo...

As a Student Relationship Manager at Quest For Success in Bengaluru, you will be responsible for managing student interactions, providing support, resolving queries, and ensuring a positive experience for students. Your role will involve collaborating with faculty and staff to enhance the student learning environment. Quest for Success offers comprehensive classroom preparation programs for various tests such as PSAT, SAT, ACT, AP, UCAT, IB, IGCSE, and provides assistance with Undergraduate Admissions Counseling. We have developed a rigorous testing practice for our classes using proprietary materials, maintaining small class sizes, and employing excellent faculty members. Join our team to m...

You will be responsible for managing stock inventory inward and outward with the assistance of your team according to Key Result Areas (KRA). This includes overseeing dispatch management, conducting stock audits, and effectively managing the stock register to ensure proper inventory functionality and data reflection. Additionally, you will be in charge of planning stock storage in alignment with inventory requirements and overseeing inspection management as per terms and conditions. Furthermore, you will handle insurance claim management for damages and losses as per policy guidelines, as well as manage courier operations in collaboration with courier partners to ensure smooth pickup and del...

The ideal candidate for this position should possess a degree in Any Graduation. Previous certification or experience relevant to the job description will be preferred. The age limit for applicants is 35 years old. The location for this opportunity is Kochi. In this role, your major responsibilities will include providing support to end users in mobile device enrolment, configuration, and provisioning. You will also be responsible for hosting, distributing, and managing web-based applications using MDM solution. Device management tasks will involve policy enforcement, remote control, and troubleshooting. Additionally, you will manage application distribution and updates, content management, ...

Should have Finance and Accounting exposure, working Procure to pay domains. End to end procurement process understanding. Hands-on experience in operating on AP workflow, P2P cycle, invoice validation process, VAT compliance. Required Candidate profile Monitor and govern P2P sub-processes, timely reporting. Should have prior people management experience. Knowledge of process steps like Indexing, invoice processing, query resolution and payments.

We are looking for IP Admin SME to join our IP Admin Team at Noida. This position exists to process correspondences issued by United States Patent & Trademark office (PTO or USPTO), patent offices worldwide and the filing documents submitted in PTO during the patent & trademarks life cycle. The main purpose of the role is to review, docket, de-docket information received from PTOs, law firms, agents, and clients into Intellectual property management system (IPMS) and routing the said information to the appropriate attorneys or paralegals for action. This is an exciting opportunity to work in the IP field where-in, self-improvement initiatives to drive client delight, building capability are ...

We are looking for someone to join our IP Admin Team at Noida. This position exists to process correspondences issued by United States Patent & Trademark office (PTO or USPTO), patent offices worldwide and the filing documents submitted in PTO during the patent & trademarks life cycle. The main purpose of the role is to review, docket, de-docket information received from PTOs, law firms, agents, and clients into Intellectual property management system (IPMS) and routing the said information to the appropriate attorneys or paralegals for action. This is an exciting opportunity to work in the IP field where-in, self-improvement initiatives to drive client delight, building capability are added...

About this role: Within the global Compensation & Benefits team, the Benefits Associate will be responsible for working with the Benefit Team and local HR Managers to deliver cost-effective and competitive benefit programs in assigned countries. The Benefits Associate proactively handles all aspects of day-to-day benefit administration, partnering closely with other members of the benefit team as well as HR, Payroll, Finance, Legal, Internal Communications, and benefits vendors. What youll do: Triage ASKHR tickets & answer questions Update benefits communications including intranet pages Raise PO’s & pay invoices Support benefit integration error reports Action Workday tasks Support administ...

You can also follow us on Linkedin and Instagram Job Summary Assist the Client Service - Technology team in their technology initiatives such as Help liaise with development team and end-user team members on issues being faced Help the client service teams by understanding and resolving queries of end-users Help with drafting of guidance material and education of end-user teams Draft communications to be sent to end-users on this initiative Test the new developments with different combinations of data and situations Assist in the day-to-day activities on the internal software including the following tasks: Beta testing of tax return module, Withholding tax module, advance tax module Unit tes...

13617 External Job Description ELC for employees Ensure timely completion of Confirmation process, transfer process and separation process ensuring good experience for the employee. Address employee queries in this regard. Query Resolution - Any query regarding policy clarification/employee life cycle processes to be resolved to its conclusion within 20 days through Sampark Helpdesk/Calls/mails. Proactively ensuring better understanding of policies and processes in Executives through communication during open houses, induction programmes, mailers, etc. Preparing Exit Trackers & Analyzing the Attrition data. Recruitment Smooth recruitment process being conducted - either by self or through th...