2721 Query Resolution Jobs - Page 46

We are hiring for Customer Services Executive Role : Customer Service Executive Reporting to : Head- Customer Service Place of Posting : HO Geographical Remit : Mumbai Job Purpose Responsible for seamless customer service and complaint management through contact center and collaboration with stakeholder departments Key Responsibilities Manage customer service and complaint management for the organization through call center and coordination with stakeholder departments Enhance customer experience across the lifecycle through service and complaint resolution frameworks Timely resolution of customer grievances Handle escalated complaints including ones from senior management, regulator, social...

Openings in Travel, Customer Service, Chat, Healthcare, Banking. HSC/Grads, Freshers/Experienced welcome. Salary up to 42K + perks for good comms. Mumbai/Thane/Navi Mumbai. share resume on pallav@careerguideline.com Contact Hr Pallav 72768 25565

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

We are looking for a Customer Escalation Officer to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues. This role requires strong communication skills, attention to detail, and a customer-first mindset to maintain service quality and client satisfaction. Roles and Responsibilities Manage customer escalations, queries, complaints, and grievances in a timely and efficient manner. Handle complex issues related to life insurance products and services. Ensure effective issue resolution through root cause analysis and implementat...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services...

Informed Consent Specialist (ICF) review and creation experience is required ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We're currently seeking an Informed Consent Form (ICF) Specialist to join our diverse and dynamic team. As an ICF Specialist at ICON, you'll be crucial in ensuring the accuracy, compliance, and timely approval of informed consent forms for clinical trials. Your role will directly contribute to the ethical conduct of clinical research and the successful initiati...

Dear Candidates, I hope this email finds you well. We're excited to announce that Paisabazaar.com is currently hiring for the position of Customer Service Executive/Senior Executive for the Sector 44 Gurugram region. We cordially invite you to attend a walk-in interview on the following dates to engage in a face-to-face discussion and explore potential opportunities with us. Bulk Walk-in Drive Date: 10th Oct'25 to 15th oct'25 Time: 10:30 AM - 2:30 PM Contact Person - HR Kiran -8800013127 Venue: Paisabazaar, Plot No 129, Sector 44 , near Huda metro station Job Details: - Responding to customer inquiries via phone, email, and chat. - Providing exceptional support and resolving issues. - Mainta...

Hi Job Seekers, We are Hiring for Multinational BPO at Noida Location! Profile : Customer Service Executive We are seeking a dedicated and customer-focused Chat Support Executive to join our customer service team. The ideal candidate will be responsible for handling customer queries, resolving issues, and providing support via live chat and emails in a professional and timely manner. CTC- Up to 2.5-3 LPA (With 3k quarterly bonus and performance based incentives) *Please go through the below job description and then apply* *Candidates should be Fluent with English Communication* Role & responsibilities : Provide accurate, valid, and complete information by using the right tools and methods. R...

Role & responsibilities The Telecaller will be responsible for managing inbound and outbound communications with customers, addressing grievances via email, and efficiently channeling potential sales leads from IndiaMART to the sales team. This role requires excellent communication skills, attention to detail, and a proactive approach to resolving issues and generating sales opportunities. For further details call - 9540047106

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Insha- 9251688425

Interested candidates can share their CV to Priya Singh on 9971166934 or can mail on priyasingh@policybazaar.com What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by coll...

Interested candidates can share their CV to Zoya Hasan on 9818058256 or can mail on zoyahasan@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5LPA to 4LPA Interview Mode - Face2Face What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solut...

Job Profile: Customer Service Executive Location: Gurgaon sector 44 Interview Mode: Face to face only Salary: 2.5-4 LPA + Incentives Job Overview: We are hiring Customer Service Representatives who will be responsible for handling customer queries, providing product information, and resolving issues efficiently to ensure a positive customer experience. Key Responsibilities: Handle inbound and outbound calls and respond to customer queries. Provide accurate information about insurance products and services. Resolve customer complaints and issues promptly and professionally. Maintain detailed records of customer interactions. Follow communication procedures, guidelines, and policies. Key Requi...

Roles and Responsibilities Provide exceptional customer support through phone calls, visits, and chats to resolve customer queries and concerns. Process customer requests, troubleshoot issues, and escalate complex problems when necessary. Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction. Desired Candidate Profile Fluent English communication skills (written & spoken). 0-1 year of experience in BPO/call center environment or Customer support. Excellent documentation skills for maintaining accurate records of customer interactions. Strong query resolution abilities to handle multiple tasks simultaneously. NOTE- Male candidates below 30 age D...

Roles and Responsibilities Provide exceptional customer support through phone calls, visits, and chats to resolve customer queries and concerns. Process customer requests, troubleshoot issues, and escalate complex problems when necessary. Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction. Desired Candidate Profile Fluent English communication skills (written & spoken). 0-1 year of experience in BPO/call center environment or Customer support. Excellent documentation skills for maintaining accurate records of customer interactions. Strong query resolution abilities to handle multiple tasks simultaneously. NOTE- Male candidates below 30 age D...

Role & responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate Should be Confident & Dynamic. ...

A leading microfinance company in India offering diverse financial services. Responsibilities: Handles and resolves grievances through a redressal system, ensuring timely closure within defined TAT. Tracks cases and meets targets efficiently.

As the Data Management Manager at our company, your role involves overseeing the daily operations and strategic development of the clinical data management team. You will be responsible for ensuring the accuracy, integrity, and compliance of clinical trial data while providing leadership, training, and performance oversight to data specialists. The ideal candidate for this position is hands-on, with proven experience in clinical data entry, query resolution, coordinating complex interventional clinical trials, leadership skills, and a collaborative mindset. **Key Responsibilities:** - **Team Leadership & Oversight:** - Supervise, mentor, and support a team of Clinical Data Specialists, ensur...

As a Cash Application Specialist, your role will involve understanding the End to End Order to Cash Cash Application cycle and allocating/applying cash against invoices with valid remittances. You will be responsible for uploading data in SAP for all collections, performing bank reconciliation, resolving reconciliation issues, generating invoices for miscellaneous sales activities, ensuring all pending deliveries are billed, and conducting various month end/annual activities. Additionally, you will be preparing MIS reporting, providing analytics for business support, and assisting in audit templates and first level query resolution. Key Responsibilities: - Upload data in SAP for all collecti...

Banking Email Support Executive - Work from Office (5 Days Working process) Tech Mahindra Office location: https://share.google/3NrBPBRypcvHKUhr9 Job Type: Full time | Work from Office Job Description : We are hiring for enthusiastic and customer-focused individuals for the Banking Email Support Process. The role involves handling customer queries and concerns through email communication related to banking services. Candidates must have decent spoken and written communication skills, attention to details, and a customer-first attitude. Key responsibilities : Handle customer queries and complaints received via email. Provide accurate and timely response to banking-related concerns. Maintain r...

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including respons...

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including respons...

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including respons...

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including respons...

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including respons...