2147 Query Resolution Jobs - Page 46

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Job Description The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer ...

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and co...

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction. Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates. Provide timely support to customers through effective query resolution and issue escalation when necessary. Desired Candidate Profile Strong skills in calls handling, customer complaints management, mis report preparation, query resolution, and customer service excellence. Ability to work effectively under pressure while maintaining attention to detail and meeting deadlines. Escalate unresolved iss...

looking for a customer focused individual with Versant 5 to join our Customer Support team. In this role, you will be responsible for handling customer queries, concerns, and complaints via chat and email channels in a timely and effective manner

As a Purchase Engineer based in Bangalore (Bommasandra), you will be responsible for handling various procurement activities related to materials and supplies. With a qualification in BE-Mechanical/Automobile/Industrial Engineering and 2-4 years of relevant experience, you will report directly to the Engineering Manager. Your primary duties will include processing inquiries, obtaining quotations, estimating costs, negotiating with vendors, and placing orders. You will also be tasked with managing material purchase requisitions (MRPs) and purchase orders (POs). Additionally, you will be required to prepare Comparative Statements, analyze Quotations, and maintain effective communication with v...

As a Sr CRA I based in Beijing at Syneos Health, you will play a crucial role in monitoring clinical research studies to ensure they are conducted in line with established clinical practices. You will be responsible for both on-site and remote monitoring, developing tools, procedures, and processes to maintain quality monitoring standards. Your dedication to contributing to the design, implementation, and delivery of processes and programs will be instrumental in the success of clinical research studies. Syneos Health is committed to fostering a supportive and engaging work environment where career development, progression, and peer recognition are prioritized. As part of our Total Self cult...

ROLE SUMMARY As an Associate in our Customer Relationship Management (CRM) team at PaisaOne, you will play a pivotal role in managing end-to-end transaction handling and facilitating customer loan processing. You'll be the bridge between our clients and PaisaOne, ensuring a seamless experience from completing the process on boarding process till disbursement is done. Your effective communication, both oral and written, will be vital in assisting clients and ensuring registration is done smoothly. WHAT WILL YOU DO? End-to-End Transaction Handling: Take ownership of the leads from initiation to completion, ensuring all customer requirements are met in adherence with our policy. Loan Processing...

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/Whatsaap @7900814086 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview Perks and benefits Cab Facility PF Great Incentives Bonus

SUMMARY Job Title: SME RTR(Record To Report) Experience: 4+ years of experience in RTR Academics: Bachelor’s degree in Commerce (B.Com), Master’s in Commerce (M.Com), Master of Business Administration (MBA - Finance) Skills: Strong leadership and motivational skills with experience in staff management Excellent verbal and written English communication skills Flexibility in work content and timings Proficiency in desktop and workflow management tools Excellent knowledge of Report To Report End to End Proces s and General Accounting & Fixed assets Excellent knowledge in General Accounting including Fixed Assets, Inter-company, Period End Closing, and Reporting Logical thinking and query resolu...

ESSENTIAL DUTIES AND RESPONSIBILITIES Process PO and NON-PO invoices for vendors aligned to US and Canadian region Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data as per the TAT & SLAs Be a point of contact for escalated items and lead to assist the team and support the immediate lead Prepare and update process documents and should train all the team member (new & existing) Ensure PO & Non-PO Invoices are posted accurately Prepare & share Daily / Weekly / Monthly reports with all the stake holders (internal & external) Process and monitor invoices entered in ERP / accounting system (ORACLE / COUPA) to ensure payment is proce...

Hi, Naukri.com is hiring for Customer Support-B2B role for Noida location. Please find the mentioned JD for the said role: Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions ...

Must have excellent communication skills 1 year Tele-sales experience is mandatory ( On Paper) 12th/Graduate both can apply Work From Office 24*7 rotational shift 5 days working & 2 rotational off Need Immediate Joiners Required Candidate profile Need to attend Face to Face interview. Initially 3 months no leave will be provided.

Responsibilities: * Prepare reports using specified software * Resolve queries promptly * Provide technical support to clients * Enter data accurately into systems * Maintain client satisfaction through timely assistance Over time allowance

Role & responsibilities : Implementing and maintaining efficient email processes and workflows. Ensuring timely and accurate responses to emails and inquiries. Sorting and categorizing incoming emails based on priority and content. Responding to customer inquiries and resolving issues via email communication. Collaborating with other departments to streamline cross-functional email processes. Monitoring email performance metrics and suggesting improvements. Ensuring compliance with email communication regulations and policies. Preferred candidate profile :- Any Graduate Candidate should be a working professional.

Job Title - Customer Care Executive Location- Noida & Gurugram Salary - Upto 50k-60k CTC Experience - Freshers/ Exp Qualifications - UG/Graduate Skills - Good Communication Skills Contact : HR Mitali 8318747693( send cv on whatsapp or call )

As a Business Intelligence Analyst in our team, you will be responsible for collecting and coordinating business requirements for analytical reporting. Your role will involve monitoring the performance of reports and dashboards, completing data validations, and resolving data integrity issues. Additionally, you will play a crucial part in providing BI system user support by offering training and resolving queries to ensure the most effective usage of BI data. Your expertise in data analysis and reporting will be essential in driving business decisions and improving operational efficiency.,

You are invited to apply for the position of Junior Executive- Tech Transfer at a leading pharmaceutical company located in Hosur, Tamil Nadu. The ideal candidate should possess a minimum of 4 to 12 years of experience in the pharmaceutical industry and hold an M.Pharma degree. Your main responsibilities will revolve around the tech transfer and site transfer products. This will include participating in batch execution activities, reviewing necessary documents, and applying for test licenses. You will also be tasked with ensuring the availability of item codes for raw materials, primary packaging materials, filters, and tubings. Additionally, you will need to conduct gap assessments for prod...

As a Customer Support Executive at MARS Cosmetics, located in Delhi - NSP, you will play a crucial role in providing exceptional customer service. This full-time position is ideal for individuals with up to one year of experience or freshers who are passionate about assisting customers and thrive in a dynamic work setting. Your primary responsibility will involve handling inbound and outbound customer communications through calls, emails, and chats. It will be your duty to address customer queries, concerns, and complaints promptly and professionally, ensuring that accurate and complete information is provided using the necessary tools and resources at your disposal. Additionally, you will b...

Design Cafe is looking for a Sales Manager for their Chennai - OMR Center location. As a Sales Manager, you will be responsible for inside sales activities and are expected to have a minimum of 3 to 5 years of experience in inside sales or a similar role. This is an Individual Contributor role with no team handling involved. In this role, you will be required to make outgoing calls to potential customers to schedule high-quality leads for sales. You will need to identify customer needs, provide solutions, and alternatives, and build a strong pipeline while nurturing relationships with prospects. It is essential to ensure a positive experience for every prospective customer and achieve sales ...

We have International Voice/Chat process. Salary: 24 K CTC / 20 K in hand + 2,000 PLI Excellent English communication (spoken & written) Shift: 24/7 rotational (mostly night shifts) Required Candidate profile Training: 3 Months Paid Training + Certification Transport: One-sided cab for females in odd hours Eligibility: Min 12th Pass, Age 18–35 yrs

We have both domestic Voice & Chat process Required Good communication Skills Salary: 19 K CTC / 14 K in hand +1 K PLI (PLI will be applicable after training period) Required Candidate profile For Females: Day Shift For Male: 24*7 rotational Shift (majorly night shift) 5 days working & 2 rotational off Location: Mansarovar, Jaipur

It's inbound customer service Voice process Required Hindi & basic English communication skills It’s Contractual job (till 31st October 2025- last working day) Graduates and Undergraduates both can apply Required Candidate profile Salary : 16 k CTC and 12 k in hand 24*7 Rotational shifts 5 days working & 2 Rotational week off 9.5 hrs working 1 hour break

Cash collection, deposition & maintenance of accurate records Loan Closure cases updation & closure Coordination with RTO / local authorities for Trade License Renewal Coordination with Brokers for sale of Repossessed Vehicles for mapped stockyards Required Candidate profile Candidate must have experience in Repo Sales and Yard Management.

Cash collection, deposition & maintenance of accurate records Loan Closure cases updation & closure Coordination with RTO / local authorities for Trade License Renewal Coordination with Brokers for sale of Repossessed Vehicles for mapped stockyards Required Candidate profile Candidate must have experience in Repo Sales and Yard Management.