2721 Query Resolution Jobs - Page 45

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention

Roles and Responsibilities: • Respond to Customer Queries in a timely and accurate way, via phone, email orchat,ensuring a positive customer experience. • Identify customer needs and help customer use specific features effectively. Analyse and report product malfunctions (by conducting tests in various scenariosorimpersonating users to replicate issues.). • Update our internal database with information regarding technical issues andvaluablediscussions with customers. • Monitor customer complaints on social media and proactively reachout toprovideassistance and resolve issues. • Share feature requests and effective workarounds with teammembers. • Inform customers about new features and functi...

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and co...

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Conducting investigation by coordinating with customer as well as distributor for grievance investigation and resolution Creating an investigation report for consequence management as well as closure of customer grievance Handling of Customer Escalations, Grievances, Emails and Feedback with best appropriate resolution in accordance with the laid down guidelines Coordination and follow up with key stakeholders for end to end clearance of cases and closures • Transaction processing in the ambit of the role 100% Compliance to all internal, external and regulatory processes, guidelines and norms Responsibility, Ownership and Customer Centricity to ensure timely closures with minimalistic superv...

Job title Credit Control Manager Accounts Receivable (Ahmedabad, India) Ref # 250000G9 Location India Ahmedabad Job family Corporate & Commercial Closing date: 07-Sep-2025 Qatar Airways is seeking experienced professionals for the role of Credit Control Manger Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India, This position will be primarily responsible for overall collections management, controlling and monitoring the accounts receivables of Qatar Airways network Managing the credit control unit within the overall S2C function ensuring full control on all receivables from all channels including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc Defining the polic...

As an Accounts & Audit Executive at our dynamic consulting firm, your role will involve handling client accounting, tax filings, and audit support. Your attention to detail and passion for accuracy will be essential as you work with diverse clients in a professional services environment. **Key Responsibilities:** - Maintain client accounts, ledgers, and financial records. - Assist in GST/VAT, TDS, and other statutory filings. - Support audit assignments including vouching, verification, and report preparation. - Perform bank reconciliations and basic bookkeeping. - Coordinate with clients for data collection and query resolution. - Ensure compliance with relevant accounting standards and reg...

Hi Jobseeker, Greeting from Shiningstars ITPL We are hiring for Customer Service Executives at Bengaluru and Hyderabad Salary:- For Bengaluru - upto 3.5LPA For Hyderabad - upto 4.5LPA *Any Fresher/ Experienced /Undergraduate/Graduate all can apply* *CANDIDATES MUST KNOW HINDI (FOR BENGALURU)* Working Conditions : Rotational Shift (Day/Night) 5/6 working days Weekly off : Rotational Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update acco...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in Noida? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- Customer Support Executive 6 days working Rotational Shifts LOCATION- Noida Desired Candidate Profile UG/Fresher/Experience all are eligible. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. ROLES AND RESPONSIBILITIES- *Ensuring customer satisfaction by listening to them and solving their problems. *Solve Custome...

Role & responsibilities Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity...

We are hiring an Executive Account Management to build, maintain, and strengthen long-term relationships with clients by understanding their needs, providing tailored solutions, and ensuring high levels of customer satisfaction by acting as the primary point of contact between the client and the organization, ensuring seamless communication, service delivery, and overall account success. Responsibilities: Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner Coordinate with respective stake holders for cashless claim settlement and resolution Explain claim decisions, deductions and provide status updates clearly to customers and agents. Escalate...

Step into a role of Fraud Analyst, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you'll need previous experience in: Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score) Handle customer requests with the support of clearly defined script...

As an intern at our company in Ahmedabad, you will be responsible for working on various purchasing and accounting tools to ensure they are updated. Your role will also involve generating insights and resolving accounting/purchasing-related queries of the sales team. **Key Responsibilities:** - Work on various purchasing and accounting tools to keep them updated - Generate insights - Resolve accounting/purchasing-related queries of the sales team **Qualifications Required:** - Fresher with a willingness to learn and contribute to the team,

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, issues, and feedback via email. The ideal candidate will have excellent written communication skills, a strong understanding of customer service principles, and the ability to provide timely and effective solutions to customer concerns. Job Responsibilities Strong command over written English (grammatically correct written English) Customer Support Assist the customer process and solve Customer queries via email or chat. Ensuring customer satisfaction through prompt responses and query resolution Coordinate with interna...

Job Description: The Query Manager International Patient Care acts as the primary liaison between international patients, their families, and hospital departments. The role involves managing end-to-end query resolution , providing medical guidance and cost estimates , and coordinating with clinical and operational teams to ensure a smooth and compassionate experience for patients traveling for treatment. Roles & Responsibilities: Manage and respond to international patient queries received via email, website, or referral partners within defined TAT (Turnaround Time). Coordinate with consultants, clinical coordinators, and finance teams to prepare medical opinions, treatment plans, and cost e...

Client Management: Ensure that all needs of clients are successfully met and managed after booking. After-Sales Service: Provide continuous support to existing clients and ensure they are fully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients to improve services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients, from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smooth and positive experience. Product & Service Guidance: Offer insights and assistance to clients r...

Should be very strong in Object-Oriented programming and design patterns. Should be strong in writing optimized MySQL queries. Have bright ideas and clear goals. Proficiency in PHP, jQuery, Javascript, CSS, HTML & MySQL. Excellent command on PHP and MySQL. Good hand on experience of e Comm website, payment gateway integration and API. Creation for mobile app would be preferred. Development of PHP based web applications. Writing of fully optimized code for optimum performance and efficiency of the website. Adhere to the process and coding standards and guidelines. Resolving queries & help development team. Contribute to customer support over e-mail. Required Experience, Skills and Qualificati...

Senior Executive ORM - Job Title: Senior Executive ORM (Social Media Escalations) Location: [Bangalore] Department: [ORM] Role Overview The Senior Executive ORM will be responsible for managing critical and high-priority customer escalations received via social media channels. The role requires prompt, empathetic, and resolution-focused responses to safeguard brand reputation, ensure customer satisfaction, and provide actionable feedback to internal stakeholders. Key Responsibilities Monitor and respond to escalations on all social media platforms (Facebook, Twitter/X, Instagram, etc.) in real-time. Handle high-impact and sensitive cases with accuracy, discretion, and professionalism. Coordi...

Posting daily balances accurately. Mapping and processing payments. Performing regular balance reconciliations. Calculating commissions and retro commissions. Handling client calls and resolving queries promptly. Requirements Basic knowledge of accounting. Strong numerical and analytical skills. Proficiency in MS Office (Excel, Word, PowerPoint). Good communication and interpersonal skills. Ability to adapt quickly and learn on the go.

Crew Flight Duty Time limitations Tracking. Monitor and track crew duty time in accordance with Flight Time and Flight Duty Periods Limitations (FDTL) regulations to ensure compliance. Implement scheduling reassignments as necessary to prevent crew members from exceeding allowable duty limits and assigning equalization of hours / sectors, operations permitting. Roster Communication and Updates Notify crew roster changes, including assignments, shifts, and updates, to cabin crew members in a timely manner. Facilitate clear and concise communication channels to ensure all crew members are informed of their duties and responsibilities. Address any queries or concerns raised by crew members rega...

Finance Intern We are looking for a detail-oriented and proactive Finance Intern to join our team. The ideal candidate should be good with numbers, quick at learning, and have strong communication skills. This role involves managing day-to-day accounting tasks, financial reconciliations, and client coordination to ensure seamless operations. Key Responsibilities Posting daily balances accurately. Mapping and processing payments. Performing regular balance reconciliations. Calculating commissions and retro commissions. Handling client calls and resolving queries promptly. Requirements Basic knowledge of accounting. Strong numerical and analytical skills. Proficiency in MS Office (Excel, Word,...

Finance Intern We are looking for a detail-oriented and proactive Finance Intern to join our team. The ideal candidate should be good with numbers, quick at learning, and have strong communication skills. This role involves managing day-to-day accounting tasks, financial reconciliations, and client coordination to ensure seamless operations. Key Responsibilities Posting daily balances accurately. Mapping and processing payments. Performing regular balance reconciliations. Calculating commissions and retro commissions. Handling client calls and resolving queries promptly. Requirements Basic knowledge of accounting. Strong numerical and analytical skills. Proficiency in MS Office (Excel, Word,...

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Career growth opportunity !

Job Title: Customer Support Executive eCommerce Location: India, Noida Sec-63 Department: Customer Experience / Operations Reports To: Customer Support Manager Shift Time- 12 PM IST- 9 PM IST About the Role We are looking for a Customer Support Executive to join our growing eCommerce team and deliver an outstanding customer experience across all touchpoints. The ideal candidate will manage inquiries from our website and global marketplaces such as Amazon, Flipkart, Walmart, eBay, Etsy , and others ensuring prompt, effective, and empathetic resolutions that reflect our brands service excellence. A background in the beauty industry or experience supporting international brands will be highly p...