2147 Query Resolution Jobs - Page 44

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Data Science, Data Mining, Data co-ordination with marketing team, BI teamDriving FA data campaignsSales query resolution on regular basis Duties and Responsibilities Meeting & exceeding business goals/targets in different products ie Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration metrics Effectively engage with Credit, Operations & Risk t...

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critic...

Job Purpose This position is open with Bajaj Finance ltd. Data Science, Data Mining, Data co-ordination with marketing team, BI teamDriving FA data campaignsSales query resolution on regular basis Duties and Responsibilities Meeting & exceeding business goals/targets in different products ie Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration m...

Job Purpose This position is open with Bajaj Finance ltd. Data Science, Data Mining, Data co-ordination with marketing team, BI teamDriving FA data campaignsSales query resolution on regular basis Duties and Responsibilities Meeting & exceeding business goals/targets in different products ie Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration m...

Job Purpose This position is open with Bajaj Finance ltd. Data Science, Data Mining, Data co-ordination with marketing team, BI teamDriving FA data campaignsSales query resolution on regular basis Duties and Responsibilities Meeting & exceeding business goals/targets in different products ie Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration m...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity...

Greetings from Synergy Resource Greetings from Synergy Resource Solutions, a leading HR Management Consultancy. Our Client, a leading AHU & HVAC Products Manufacturing company is hiring for: Position : Assistant Manager HR - Plant Experience: 5-7years in a manufacturing set up Location: Santej, Ahmedabad Qualification: Any graduate Salary: 5-11 lacs per annum Office time: 9 AM to 6:15 PM (2 saturdays off) Job Role: Understanding and executing staffing requisition, requirements and issues from all departments Maintain employees leaves, medical and attendance record. Keeping track of employees attendance / absenteeism. Attending / Understanding employee s grievances in their work engagement le...

The Citizen Centre Manager shall be a part of Lodha s facility management team (PCMA) and shall Own and execute all customer facing communications (information, query resolution etc.) as part of facility management team of Townships after aligning with Townships strategy and leadership team Be responsible for forming/updating resident councils and actively engaging with them on regular basis as part of city governance Engages on ground with residents to identify influencers and establish a second communication network for word-of-mouth Identifies difficult-to-work with residents and/or resident groups Lead planned or unplanned meetings with residents on any issues pertaining to facility mana...

Handle inbound and/or outbound customer calls, chats, or emails from international customers Resolve customer queries, complaints or technical issues in a professional and timely manner Any UG/GRAD/PG {Fresher/Experienced} Can Apply! HR @ 9084809903

ATTENTION JOBSEEKERS !!! GREETINGS FROM RECOUP INFO We are looking for talented customer delight associate for the direct payroll of one of the Biggest Food Delivery App in India! (Captive Unit). If you have a passion for delivering top notch customer service and possess excellent English communication, this is the perfect opportunity for you. WORK FROM OFFICE Process - Customer Delight Associate Location - Gurugram Week Off- Rotational Shifts - Rotational Interview Mode - Only Walkin ELIGIBILITY : Any Graduate Fresher/Experienced can apply. Undergraduates with Experience can also apply. Excellent English Communications. Must be an immediate joiner. 5 Days working with rotational shifts and ...

Enjoy cabs is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a ...

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients a...

Customer Engagement Manage lifecycle relationships with ~250 customers across allocated segments/projects. Deliver proactive engagement at key milestones and moments of truth to build trust andloyalty. Drive customer delight through responsiveness, personalisation, and high-touch service. Revenue Ownership Own a collections book of 120 Cr per year driving timely and consistent follow-ups. Enable 30 Cr+ in new business annually through referrals, upgrades, and cross-sellconversations. Improve engagement and mindshare to unlock loyalty and renewal potential. Service Excellence Ensure query resolution within defined TATs; maintain a low complaint escalation rate. Standardize and elevate custome...

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs, Should be Good at Chat, Domestic, International Required Candidate profile Minimum qualification is 10 + 2. Any graduate Shifts: Rotational Benefits: NSA, OT, Sodexo Meal Card. if opting work from office travel allowance will be given .

Responsibilities: Handle customer queries across WhatsApp, Email & Social DMs, ensure quick resolutions, make follow-up/upsell calls, escalate issues, track FAQs, maintain brand tone, and meet KPIs like FRT, TAT, CSAT & conversions

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Kamya- 9084148502

We are Hiring for MNC BPO Job Location - Mumbai/Pune/Indore/Thane/Dombivli/Airoli/Bangalore Candidate Should have Good Communication Skill & Ready to Join On Immediate basis. Need to Resolve Customer Queries

You will be responsible for handling customer service calls in Hindi and English at our Ghaziabad location as a Senior Process Executive. Your primary duties will include efficiently addressing customer queries and issues, adhering to established procedures to meet SLA targets, ensuring voice quality standards are maintained, and maximizing call handling efficiency to meet quality benchmarks. The role also involves working from the office in Ghaziabad, with a requirement for good communication skills in both Hindi and English. To be considered for this position, you must hold a minimum education qualification of 10+2+3 full-time and have at least 1 year of relevant experience. The working sc...

TECH MAHINDRA - HIRING FOR Australia Process Key Responsibilities: - Voice Process customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 6-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Shift Requirements: - Candidates should be comfortable working rotatio...