2721 Query Resolution Jobs - Page 42

Key Responsibilities Handle inbound calls from customers and retailers to resolve queries related to BytePes EMI schemes, upgrade offers, payment process, and app functionality. Outbound calls to follow up with potential customers or inactive retailers and assist them through the transaction, onboarding and activation journey. Assist retailers in document verification and registration, coordinating with Business Development Executives (BDEs) to resolve any gaps. Maintain and update customer records, onboarding status, and call outcomes accurately in CRM systems. Address escalations raised by field teams or customers and ensure timely resolution with proper documentation. Clearly explain Byte...

Role Overview: The Payroll Partner will be responsible for managing the end-to-end activities related to employee Full & Final (F&F) settlements, query management, and stakeholder coordination to ensure accurate and timely payroll processing. The role demands strong analytical, coordination, and communication skills with a focus on precision, compliance, and employee experience. Role & responsibilities: Prepare and validate Full & Final settlement inputs in line with organizational policies and payroll timelines. Ensure accurate computation of recoveries, leave encashment, and other terminal benefits. Perform data verification and reconciliation before submission to the payroll team for proc...

We are looking for a Female Customer Care Executive , fluent in English, with excellent communication skills and a positive attitude to handle customer interactions and deliver exceptional service in a professional setting. House rent allowance

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Key Responsibilities: Make outbound calls to customers to confirm scheduled appointments or service visits. Verify and update customer information in the CRM or scheduling system. Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries or route complex concerns to the appropriate department. Send follow-up messages or emails confirming call outcomes. Maintain daily call logs and reports on communication outcomes. Collaborate with internal teams to optimize scheduling and improve customer engagement processes. Support marketing or feedback campaigns when required. Required Skills and Qualifications: Excellent verbal communic...

I m hiring for international voice processes (Noida ) Salary Upto 40k in-hand Virtual Interview Both side cab facility Good incentives Hiring undergraduate and graduate both Call Anam 82878-97782 Required Candidate profile Candidates should have good communication skills Ready to work in night shift Apply and build hands-on experience in International Customer Support (Voice Process).

This is a very consumer-facing role but not in the way most people think. You won t just handle DMs or "answer calls." you'll be the bridge between brand and customer, shaping how people feel, trust, and connect with AMINU. If you're someone who loves people, enjoys solving problems, and wants to build a strong foundation in marketing this is your playground. What you'll do - Talk to customers, listen carefully, answer their questions, and make skincare feel personal. - Guide people through routines, solve small concerns, and make them feel at home with AMINU. - Observe how customers interact with our website - notice what works and is a work in progress. - Share your learnings with the team...

International Voice Process (US Shifts) Salary – 2.5 LPA to 6.3 LPA Shifts – US Rotational Working Days – 5 days working Experience – Freshers and Experienced Requirement – BPO exp. Notice Period – Immediate joiners Contact – Divyanshi(8905115503)

COMPREHENSIVE JOB DESCRIPTION TEMPLATE A. POSITION BACKGROUND ORGANIZATION / Medi Assist Insurance TPA Private Limited DIVISION SUMMARY DEPARTMENT SUMMARY To serve the customers well by delivering a high standard, efficient customer service and to represent the organization in the possible best way. B. POSITION DETAILS DIVISION / Customer Relationship Management DEPARTMENT DESIGNATION GRADE (BAND) Executive / Senior Executive REPORTING TO LEVEL A3/A4 LOCATION Bangalore C. POSITION REQUIREMENTS Education Minimum: Graduate Other Requirements Qualification: Any graduate Experience Minimum: 0 5 Industry: Healthcare D. Job Description/Key Roles & Responsibility • • • • Receive and check claim doc...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. . Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tas...

Handling customer queries, and providing chat, voice, and email support. Conducting surveys with customers to understand the usage and overall experience to collect prompt and accurate feedback from customers. Troubleshooting problems and seeing them through to resolution. Demonstrating excellent product knowledge to enhance customer support. Escalating users unresolved issues to the appropriate internal teams. Excellent comprehension skills - ability to clearly understand and address customer needs appropriately.

As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment. You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the conta...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

This position is for Basantnagar Cement Works - Telangana) Officer/ Senior Officer JB 11 Job Purpose Job Purpose Description: 1.Costing MIS Preparation of daily Cost Sheet. 2.Accounting - Review Expenses GLs in SAP. 3.Support DH/SH in Various Accounting, Costing related work. 4.Co-ordination with UKSC for timely payment and booking of bills and Query Resolution. 5.Co-ordination for Payroll related JV/Recovery/FF settlement. 6.Vendor Reconciliation to release and Hold GST. Professional Experience description: Should have good experience of handling Accounting and reconciliation etc. Professional Qualifications: B. Com/ M Com / CA Inter Professional Experience: 3-5 years Functional Specializat...

R constellation Private Limited is looking for Tele Callers to join our dynamic team and embark on a rewarding career journey. Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on...

Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity This role is responsible for managing the HR Helpdesk function, ensuring timely and accurate resolution of employee quer...

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Career growth opportunity !

Chat & Call Support Intern: Manage customer queries via chat/calls, share accurate service info, record interactions, and ensure satisfaction. Requires good communication, basic computer skills.. Benefits: Certificate, incentives, full-time role.

Role & responsibilities: *Engage with clients to understand their needs *Build and maintain strong client relationships over chat or email to drive and enhance customer satisfaction. *Should have knowledge on Customer service Preferred candidate profile: *Minimum Graduation is required *Candidate should have 1 years of experience with documents. Experienced candidates can apply Candidate should have the experience in customer service preferred *Excellent English communication Salary: Upto 26KCTC Kindly drop your CV on this number 9220937208 Interested candidates can connect me Prerana 9220937208

Role Overview: As a Customer Service Executive at our company, you will be the frontline representative responsible for providing exceptional customer service and support to our international clientele. Whether you are a seasoned professional or a fresh graduate, possessing excellent English communication skills and comfortable with working in rotational shifts, we invite you to join us. This role offers a fantastic opportunity to enhance your skills, receive competitive remuneration, and experience personal and professional growth within a supportive work environment. Key Responsibilities: - Provide outstanding customer service to international clients via telephone. - Work in rotational sh...

Description Accounts Payable Coordinator I Syneos Health? is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life?. Discover what our 29,000 employees, across 110 countries already know. WOR...

The Associate/Senior Editor role at Communications Biology is ideal for researchers who love science but feel that a career at the bench isn t enough to satisfy your desire to learn more about the natural world and for those who enjoy reading papers outside their chosen area of research. We are looking for someone with a research background in Genetics, Cognitive neuroscience, Computational biology, Ecology, Immunology or Cancer biology but would consider strong candidates with other backgrounds in biological research. A large part of the role will involve working alongside the journal s Editorial Board. Role Responsibilities Processing contracts and payments Entering contracts analyzing con...

Cannanore Honda is looking for Tele Callers to join our dynamic team and embark on a rewarding career journey. Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...