2721 Query Resolution Jobs - Page 41

1. Overview of Team Structure, Function, and Department Support to Airbnb The hiring is for an expert who will be deployed in the Escalations Team. This team is primarily responsible for: Triaging escalations to the correct team once received. Actioning and resolving high-priority escalations requiring immediate assistance. The Escalations Team functions as part of the Airbnb Capability Center and supports overall business operations by ensuring swift and accurate handling of escalated cases. The agent handles customer escalations done to the Executive leadership team such as: block on account, payouts not received, Account Verification not completed. Host not able to update account informat...

Job Title: Online Teachers (All Subjects CBSE / ICSE) Location: Work From Home Class Range: Grades 1 to 12 Job Type: Full-Time Salary: 20,000 to 60,000 per month Job Description: We are seeking passionate and qualified teachers for all subjects under the CBSE and ICSE curriculum to conduct engaging online classes for students from Grade 1 to 12 . The ideal candidate should have strong subject knowledge, excellent communication skills, and a dedication to fostering a positive learning environment. Subjects Available: English Mathematics Science (Physics, Chemistry, Biology) Social Studies (History, Geography, Civics, Economics) Computer Science / IT Hindi / Regional Languages Other Elective S...

JD Account Management- Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly reports on ...

Role & responsibilities Preferred candidate profile Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs Ensuring adherence to quality parameters laid for grievance handling Data Reconciliation Risk and Compliance management Managing Senior Management Escalations Managing Social Media Escalation Managing Banking Partners and Internal Stakeholders End to End management of Grievance function as a whole

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services an...

As a candidate for this position, you will play a crucial role in maintaining strong relationships with clients. Your responsibilities will include: - Interacting regularly with clients to build and maintain strong relationships - Providing software training to new and existing clients - Addressing and resolving day-to-day queries from clients promptly - Ensuring all processes follow the defined standard operating procedures (SOPs) - Coordinating with internal teams to resolve client issues effectively - Maintaining clear communication and providing regular updates to clients - Keeping records of client interactions, training sessions, and issue resolutions - Contributing to overall client s...

US based company that works in Cargo, Logistics Employees are expected to interact with US-based customers. ( Paid - Training is provided for 1 month) 5 days working/2 rotational offs Shift timings- Rotational Night Shifts. 70%Email - 30% Inbound Voice Process - US Salary- Fresher 18k to Exp 22k. Monthly Incentives upto - 2750. Travel Allowance- 3500 both ways Joining date - November 2025 Job Criteria: 1) Immediate joiners required Should be available to join us in November 2) Excellent verbal & written English communication skills. 3) Freshers and tenured can apply Work Location: Airoli Navi Mumbai Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Email/Typing Assessment...

As an experienced Project Coordinator at DuckTale IT Services Pvt. Ltd., your role will involve: - Coordinating between clients and the development team to ensure seamless communication and alignment of project goals. - Managing project timelines effectively to guarantee on-time delivery of all project milestones. - Preparing detailed reports, tracking project progress, and providing timely updates to the management team. - Handling daily communication with stakeholders and resolving any project-related queries promptly. - Providing support to the team to ensure smooth functioning of all project activities. If you possess 1 to 2 years of relevant experience and can join immediately, we encou...

As a sales professional, your role will focus on driving mutual fund sales, building long-term partnerships, and ensuring high levels of client satisfaction through a strategic approach. Key Responsibilities: - Identify, generate, and convert leads to build a robust network of distributors. - Conduct cold calls and field visits to engage potential clients. - Support the client onboarding process, optimizing funnel conversion rates. - Develop and implement innovative sales and marketing strategies to increase client acquisition. - Offer continuous support for query resolution and client calls to maintain strong distributor relationships. - Provide hand holding to new partners and support busi...

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...

Urgent hiring for Customer service Call on 9740521948 and Share CV mohini.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievanc...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks su...

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Microfinance Training Manager provides support by creating disseminating and educating sales staff with respect to the product, process, policy and operations of the microfinance business. This role contributes towards knowledge dissemination in terms of product policy sales support, and query resolution for smooth functioning of business. Key ...

Role & responsibilities We are seeking a detail-oriented and customer-focused CRM professional to manage our Customer Relationship Management system and ensure smooth customer engagement. The role involves handling customer data, resolving queries, driving retention strategies, and ensuring excellent client satisfaction. Key Responsibilities: Manage and update customer records in the CRM system. Handle customer queries, complaints, and feedback in a professional manner. Build strong customer relationships to ensure repeat business and retention. Coordinate with sales, service, and marketing teams for smooth customer handling. Track and analyze customer interactions, prepare regular reports o...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks suc...

Role : VIP Consultant Location - Thane About the Team : Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, were the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy this is your calling! As a VIP Consultant, you'll work closely with our HNI clients, ensurin...

Key Accountabilities: Assess maintenance issues, review procedures and make decisions utilising all relevant resources available to ensure appropriate action is taken. Completion of assigned tickets as required. Carrying out all duties in line with client procedures. Communicating with outsourced support/clients /residents and internal teams on issues and actions taken. (Where appropriate to do so, refers clients/Property Managers to more experienced Property Managers or Supervisors where information sought is beyond current knowledge level or where a client escalation procedure is documented). Providing relevant, timely and accurate information to client and caller where appropriate. Answer...

Role : VIP Consultant Location - Sakinaka About the Team : Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, were the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy this is your calling! As a VIP Consultant, you'll work closely with our HNI clients, ensu...

Roles and Responsibilities Responsible for managing customer orders, coordinating with production and dispatch teams, and ensuring timely delivery and customer satisfaction. The role involves handling customer inquiries, resolving complaints, and maintaining excellent communication between customers and internal departments. Receive and process customer orders accurately in ERP Coordinate with the production, planning, and dispatch teams for on-time order fulfillment. Maintain regular communication with customers regarding order status, delivery schedules, and product availability. Handle customer complaints, returns, and feedback professionally and ensure quick resolution. Prepare and share...

As an E-Commerce Manager at our company in Lucknow, you will be responsible for managing end-to-end and scaling e-commerce operations across platforms, driving IVR sales and online business growth. You will lead vendor onboarding and oversee the management of the marketplace. Your role will involve driving online sales growth, optimizing product listings, pricing, and promotions. Additionally, you will coordinate with marketing, operations, supply chain, and logistics teams to ensure smooth order fulfillment. Monitoring analytics, conversion rates, and implementing strategies to improve performance will be crucial. Your focus will also be on ensuring customer satisfaction through timely reso...

We are looking for a Female Customer Care Executive, fluent in English, with excellent communication skills and a positive attitude to handle customer interactions and deliver exceptional service in a professional setting.

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

As a Sky Service Distribution Officer, you will be the front line of customer support, ensuring a positive and efficient experience for our customers. Your primary role is to resolve customer queries and provide accurate information on our retail liability products and services. You will be an integral part of our contact center team, contributing to a seamless and satisfying customer journey. A high school diploma or equivalent is required. Prior experience in a customer service role, preferably in a banking or ficial institution. Excellent communication skills, both verbal and written, in English and local languages. Strong problem-solving abilities and a customer-centric approach. Ability...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks suc...

Role Description Ensure the continued delivery of a robust and stable operating environment to support the Global Trade Services (GTS). Contribute to the overall operational strategy of GTS function and responsible for its effective implementation. Improve service delivery and productivity to maximise service quality and operational efficiency and minimising operational risk through the effective implementation of appropriate controls. Demonstrated commitment to continuous process improvement is required with good People management skills. This role is part of the Trading assistants which require the trade/risk to be captured on T0 basis. Critical task which involves constant interaction wit...