2721 Query Resolution Jobs - Page 40

Hey there Want to help us build an EPIC EdTech company? We are looking for an extraordinary Technical Lead who is passionate about transforming how children engage with technology and acquire future-ready skills. At BrightChamps, one of the fastest-growing EdTech companies globally, our mission is to equip every child with the essential skills for the 21st century. We are committed to unlocking the hidden potential within every student, and our rapid expansion into multiple countries is a testament to our impact. We are seeking a Student Experience Manager who will lead the customer care team to deliver exceptional support and ensure a seamless student experience. The role involves managing ...

MAXVALUE CREDITS AND INVESTMENTS is looking for CUSTOMER CARE EXECUTIVE to join our dynamic team and embark on a rewarding career journey. Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy - to - follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer co...

As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment. You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the conta...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consultat...

We are seeking an Associate, Amazon Now to manage the pricing operations for Amazon Now. S/he will be required to effectively manage pricing tools for the category by driving internal and external benchmark. S/he will conduct dive deeps and share insights around pricing drivers. S/he will share business reports with brands and act as a partner for business growth. Key Responsibilities: Act as primary point of contact for Pricing operations Surface pricing related concerns to key vendors Provide guidance for vendor growth and success Help vendors understand and leverage best practices Seller Development Share industry insights and growth opportunities Provide recommendations for business opti...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

Job Title: Senior Prompt Engineer Location: Bangalore (On-site) Job Type: Full-time About Us: At Nurix AI, we envision a world powered by super-intelligent AI agents that transform how businesses engage with customers. Our cutting-edge AI agents do more than just solve problems, they create opportunities. From suggesting next purchases to boosting revenue while maintaining customer satisfaction, to analyzing vast datasets for actionable insights, our technologies shape your business and product strategies. By resolving queries with precision and delivering highly personalized interactions, we redefine the customer experience and drive measurable impact. Nurix.ai is at the forefront of AI inn...

About the company:- Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talen...

About the company:- Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talen...

About the company:- Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talen...

RC&WC:Vendor Management Officer About Retail Credit The Retail Credit & SBB department in the Bank is a Credit Underwriting department for all retail & SBB products of the Bank It is also responsible for ensuring the maintece of a good portfolio quality and for ensuring smooth credit appraisal processes Relationship officer manages Legal and Technical activities Monitors the vendor activities Managing and monitoring legal and technical initiations to vendor, follow up, co-ordination for query resolution & report acceptance Managing Legal & Technical vendor empanelment, monitoring of vendors Co-ordination with vendors & Centralized billing team for timely bill processing, collection of No Due...

RC&WC:Vendor Management Officer About Retail Credit The Retail Credit & SBB department in the Bank is a Credit Underwriting department for all retail & SBB products of the Bank It is also responsible for ensuring the maintece of a good portfolio quality and for ensuring smooth credit appraisal processes Relationship officer manages Legal and Technical activities Monitors the vendor activities Managing and monitoring legal and technical initiations to vendor, follow up, co-ordination for query resolution & report acceptance Managing Legal & Technical vendor empanelment, monitoring of vendors Co-ordination with vendors & Centralized billing team for timely bill processing, collection of No Due...

RC&WC:Vendor Management Officer About Retail Credit The Retail Credit & SBB department in the Bank is a Credit Underwriting department for all retail & SBB products of the Bank It is also responsible for ensuring the maintece of a good portfolio quality and for ensuring smooth credit appraisal processes Relationship officer manages Legal and Technical activities Monitors the vendor activities Managing and monitoring legal and technical initiations to vendor, follow up, co-ordination for query resolution & report acceptance Managing Legal & Technical vendor empanelment, monitoring of vendors Co-ordination with vendors & Centralized billing team for timely bill processing, collection of No Due...

Expectations from the Role / Job : Customer Data & Communication Management Maintain and regularly update customer information databases. Handle customer queries, feedback, and follow-ups through phone calls, emails, and in- person interactions. Record and track recurring concerns or service requests to support experience improvement. Customer Response Coordination Respond to customer messages and comments on social media promptly and appropriately. Escalate unresolved issues to relevant departments while ensuring timely closures. Maintain a log of interactions and feedback for periodic review. Social Media Content Communication Support Manage engagement and suggest improvements to enhance a...

About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 01-05 Year FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on s...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: •Assist users via phone, email, and chat, providing guidance on software us...

Location- Sec 18, Udyog Vihar, Phase 4, Gurgaon, Haryana Job Mode: Work from Office Working days: 6 days Role & responsibilities: *Engage with clients to understand their needs *Build and maintain strong client relationships to drive and enhance customer satisfaction. *Should have knowledge on Customer service Preferred candidate profile: *Minimum Graduation is required *Both Fresher and Experienced candidates can apply *Excellent English communication Salary: between 26k CTC depends on communication skill. Kindly drop your CV on this number 9220937208. Interested candidates can connect me Prerana (9220937208) Note: I'm not hiring for WFH so do not apply if you need WFH.

You will be responsible for the following tasks: - Share regular portfolio updates with existing clients. - Call and interact with clients to address their questions and service requests. - Assist in resolving queries. - Gather insights on difficulties faced by clients and communicate them to the advisory team. About the company: Value Educator, founded by Shashank Mahajan, is a platform where you can access full-time investor and financial advisor services. Shashank Mahajan is passionate about business analysis, growth, entrepreneurship, and is constantly exploring new aspects to enhance his personal and professional life.,

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Role & responsibilities Key Responsibilities: • Provide support to employees by responding to employee queries via a case management tool, in line with established SLAs. • Ensure maximum employee satisfaction by ensuring interactions with employees are precise and timely in response to their inquiries. • Acts as the first point of contact for all queries and requests from other HR partners. • Administration and management of employee related documentation, including verification of employment and new hire documentation. • Escalates issues as required to appropriate teams for resolution and maintain ownership of issues through to resolution. • Manages workload to defined Operational Level Agr...

Initiate calls to customers with overdue accounts to discuss and collect payments. Address customer inquiries resolve billing issues and handle complaints Job Location - Chennai, Thousand lights Required Candidate profile Qualification - Degree ( Arts Group Only) ( 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable Perks and benefits PF and ESI Incentive

Hello Folks, We at IGT have organized a Mega Walk-In Drive for International Process !!! Position: - Customer Service Associate Job Role: - 1. Handle inbound customer inquiries via calls, emails and chats related to travel. 2. Maintain a high standard of service quality, adhering to customer service guidelines. 3. Communicate effectively with customers, ensuring a positive and helpful interaction. Qualification: - 1. Minimum HSC or equivalent; a bachelor's degree is a plus. 2. Excellent verbal and written communication skills in english . 3. Freshers and experienced are eligible. Description: - 1. Blended Process. 2. Rotational Shifts. 3. Two Rotational Week Offs. 4. Two Way Cab Service. 5. ...