2134 Query Resolution Jobs - Page 40

Roles and Responsibilities Manage customer care operations, ensuring timely resolution of customer queries and issues. Handle escalated cases from team members, providing guidance on query resolution and issue management. Develop and implement effective strategies for handling complaints, resolving disputes, and improving overall customer satisfaction. Collaborate with internal teams to resolve complex technical issues related to after-sales service, product support, and warranty claims. Analyze performance metrics to identify areas for improvement in the customer care process.

Responsibilities: * Coordinate after sales support, customer service ops. * Manage product & client queries via phone, email & chat. * Resolve issues promptly with issue resolution skills. * Documentation , Inventory , Sales Support Coordination etc

Job Title: Customer Support Executive Department: Customer Service Location: Gurugram Job Type: Full-Time Reports to: Customer Support Manager / Team Lead Job Summary: We are seeking a detail-oriented and professional Customer Support Executive with prior experience in handling customer interactions related to digital personal loans within an NBFC environment. The ideal candidate will be responsible for addressing customer queries through calls and emails, verifying customer identity before disclosing sensitive loan information, and ensuring a high standard of service that aligns with the companys brand value. Key Responsibilities: Call Handling: Answer incoming hotline calls and assist cust...

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention Location: Bengaluru,Hyderabad,Chennai,Kolkata,Pune,Jaipur...

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clients with minimum investment potention Rs.25 Lac through networking, database, market intelligenc...

We are hiring Telesales Executives to join our growing team. The role includes marketing, branding, promotions, advertisements, and sales through telecalling. Responsibilities: Make outbound calls to promote products/services Build brand awareness and support promotional activities. Maintain customer relationships and provide follow-up support. Requirements: Freshers and experienced candidates can apply Strong communication & persuasion skills Basic understanding of sales/marketing preferred

Overview: We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction. Key Responsibilities: Lead, motivate, and manage a team of Non-Voice Customer Support Representatives to achieve performance goals and high levels of customer satisfaction. Oversee daily operations to ensure the team meets or exceeds key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Provide coaching, training, a...

Voice / Non Voice / computer skill appreciated Required Candidate profile Able to speak, write and learn English language

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to em...

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clients with minimum investment potention Rs.25 Lac through networking, database, market intelligenc...

Must have Experience in a customer support role, email process, and complaint handling.

Job Responsibilities: Act as a Relationship Manager for paid customers, building trust and ensuring long-term engagement. Understand customer needs and assist in finding the right tenant or property with tailored solutions. Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress. Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service. Go the extra mile to provide exceptional customer service and ensure customer satisfaction. Preference will be given to immediate joiners. Mode- Work From Office Location- Bangalore Incentives- 15000 to 20000 per month Benefits: 1. Medical Insurance of 1 lakh 2. Prom...

On behalf of our client (from Online Home Buying Platform Company), we are looking for Direct Sales Relationship Managers (multiple positions) at Mumbai, Navi Mumbai, Thane locations. Title: Relationship Manager - Direct Sales Salary budget range - Rs.5.00 lakhs to Rs.6.50 lakhs per annum Direct Sales experience is required , and candidate with only Pre-Sales work experience, please do not apply. RERA knowledge, real estate market knowledge is a must. Responsibilities: Customer 360-degree lead management on the tech platform. This will include end to end lead handling generated by the Digital engagement, self-calling on databases and call center. All the leads to be nurtured with intention t...

Hi Jobseekrs, We are looking for enthusiastic and confident individuals to join our Customer Support team in Noida. Both International and Domestic processes are available. Candidates must have excellent English communication skills and a customer-centric approach. Hiring Customer Support Executives | Noida Location Location: Noida Profile: Customer Support Executive (International & Domestic Processes) Salary: 1.75 to 4 LPA Eligibility: Graduate / Undergraduate | Fresher & Experienced both can apply Key Highlights: Freshers & Experienced candidates welcome Graduate / Undergraduate both eligible Salary up to 4 LPA (based on experience & interview performance) Exciting career growth opportuni...

Overseeing the execution of interior works on-site .Maintaining high standards of quality and ensuring the design specifications. Collaborating with architects ensure that the work aligns with the overall design vision & meets client expectations.

Kickstart Your Career in International Chat Process! We are hiring International Chat 4 Months Contractual Role Process: International Chat & Email Support Shifts: Rotational Night Shifts (Both Way Cabs Provided) Experience Required: Min. 1 year in Chat/Email Process OR Fresher with excellent communication Additional Skills: Good voice quality, Writex 250 words cross, Ops Salary: 3.2 4.2 LPA (Based on experience final decision by management) Eligibility: Any Graduate / Undergraduate (with relevant exp. or fresher with good skills) Work Location: Marathahalli, Bangalore For Interview Details, Contact: HR Varsha 9251688428 varsha.glorious@gmail.com

As a dedicated professional in this role, you will be responsible for strengthening operational delivery to maximize Agency business and customer acquisition. Your primary focus will be on delivering growth through revenue retention and generation initiatives. Collaborating effectively with the Branch Operations Team is crucial in order to generate customer leads and achieve set targets. You will need to derive new initiatives from the existing customer base and explore untapped markets to drive new sales. By leveraging various vectors strategically, you will aim to achieve the desired targets. Managing customer parameters such as persistency for sales and ensuring the product mix aligns wit...

Hiring for Email Support Executive (Customer Service) Location: Airoli, Mumbai Eligibility: Graduate (Mandatory) Fresher / Min. 1 yr in Customer Service in Email Good English Communication Shifts: Day 5 Days Working | 2 Rotational Offs Salary: Fresher to 11 Months Exp.: 20.8K In-Hand 12+ Months Exp.: 24.2K In-Hand Immediate Joiners Preferred Call/WhatsApp: 9111762733

Act as first point of contact for ass assign clients. Address employee & HR queries. Attend emergency cashless calls. Support clients with Wellness activities. Maintain EB portal- client assure for assigned clients.

Kaizen Realty is looking for Tele Callers to join our dynamic team and embark on a rewarding career journey Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs an...

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention Location: Bengaluru,Hyderabad,Chennai,Kolkata,Pune,Jaipur...

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clients with minimum investment potention Rs.25 Lac through networking, database, market intelligenc...

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clientsn with minimum investment potention > Rs.25 Lac through networking, database, market intellig...

Editorial Project Manager Do you enjoy taking ownership for delivering successful communications campaigns Would you enjoy collaborating with global colleagues to innovate across our digital channels About our Team Our global team collaborates with a wide-range of people from the research and health communities to bring stories to life. We shine a light on the opportunities and challenges undertaken by our community to show how Elsevier is an important partner on their journey to achieve their goals. Our team brings together an extensive mix of skills and experience to support each other in showcasing the stories that matter to our audience. About the Role As an Editorial Project Manager, yo...

We are seeking a Sr Associate, Amazon Now to lead business expansion for Perishables category. S/he will be expected to identify brand gaps, drive negotiations and accelerate new brand onboarding on the platform for ARIPL. S/he will also be required to effectively manage pricing for the category by driving internal and external benchmark. S/he will act as a partner to brands ensuring smooth onboarding, supporting with business operations and drive mutual business growth. Key Responsibilities: Act as primary point of contact and trusted advisor for assigned vendors Conduct regular check-ins with vendors to understand their business needs Provide personalized guidance for vendor growth and suc...