749 Query Resolution Jobs - Page 4

Job Title: Customer Support Executive Company: Uber India Location: #10-27-2/4, V Mall, Lifestyle Building, Level 3 & 4, Visakhapatnam Mode: Work from Office Salary: 30,000 per month Joining: Immediate Joiners Preferred Job Description: We are hiring experienced Customer Support Executives for Uber India to join our dynamic team in Visakhapatnam . If you're passionate about customer service and have handled escalations and safety issues, we want to hear from you! Key Responsibilities: Handle customer support queries related to Uber India services Resolve safety concerns and escalate issues when necessary Manage inbound and outbound calls/chats/emails professionally Document interactions and maintain accurate records Work effectively in a team and meet performance metrics Ensure customer satisfaction through problem resolution Requirements: Languages: Proficiency in English, Hindi, and at least one regional language Experience: Minimum 1 year of experience in a BPO/customer support process Skills: Strong communication and interpersonal skills Hands-on experience with MS Excel and Google Sheets Ability to handle safety-related escalations calmly and efficiently Additional Details: Interview Mode: Virtual Work Type: Full-time, from office

Engage with students to guide them through program details, assist with queries And support their learning journey with timely follow-ups and coordination. Required Candidate profile Graduates with 6M - 1Y experience in customer-facing roles. Strong in communication, coordination, and learner support. Only Female Candidates are eligible.

About vmedulife Software vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn. We are looking for enthusiastic and communication-savvy individuals to join our team as ERP Support Executives . The role involves handling inbound calls from clients/end-users regarding ERP implementation support, resolving queries, and coordinating with internal teams for timely resolution. Roles and Responsibilities Handle incoming calls from clients related to ERP implementation and usage Understand client issues and provide first-level support or guidance Escalate unresolved queries to the technical/implementation team Maintain call logs, issue tracking, and follow-ups Ensure timely and professional communication with users Coordinate with internal departments for resolution of client issues Requirements: 0 to 3 yrs experience candidates Good verbal communication skills in English and Hindi/Marathi Basic understanding of ERP or software systems (training will be provided) Patience and a customer-centric approach Ability to learn and understand ERP modules quickly Good documentation and follow-up skills Work Location: 2nd Floor, EFC Business Centre, Hinjewadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057 Benefits: Employee Provident Fund and ESIC Medical Insurance Note : Designation and CTC will be as per market standards and based on your total experience in the IT industry.

Title : Assistant Manager - Operations Location : Mumbai Reports To : Associate Vice President About us: Established in 2016, Equentis Wealth Advisory is a SEBI registered investment advisor dedicated to providing innovative and comprehensive financial solutions. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the financial industry. We are currently seeking a dynamic and experienced General Manager to lead our Customer Support team. Equentis has over 400+ employees, three offices in Mumbai, Delhi, Bengaluru and over 40,000+ clients across geographies. Website: https://www.researchandranking.com/ Position Overview: As the Assistant Manager of Customer Support, you will play a crucial role in ensuring the highest level of customer satisfaction by resolving the clients queries within specified times. The ideal candidate will have a strong background in customer service and a deep understanding of the stock market. Broader Role / Direct Responsibilities: Handling the daily operations of the customer support team to ensure prompt and effective resolution of customer inquiries and issues received through emails and phone calls. Develop and implement strategies to enhance customer satisfaction and loyalty Capable of resolving escalated queries Hands on experience of handling SEBI/Exchange related queries/inspection/audit Continuously evaluate and optimize customer support processes to improve efficiency and effectiveness Coordinating with internal teams to ensure timely and accurate responses to client inquiries, requests, and complaints. Collaborate with cross-functional teams to implement improvements and ensure seamless communication MIS Reporting Qualifications & Skills Required : •Bachelors degree in business, Finance, or a related field/Postgraduate (MBA in Finance is preferable) •Minimum of 3-5 years of experience of working with a SEBI registered intermediary such as, Stock Broker, Investment Advisor, Portfolio Manager Service •NISM Certification (Series XA and XB) is preferred •Excellent organizational and time-management skills •Strong analytical and problem-solving skills •Ability to work Individually and in a team environment

":" Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Following up on inquiries and ensuring timely response Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc. Providing professional customer support and resolving queries related to Trips, Fare, Process, Payments Ensuring a positive and professional approach in all interactions. Build and nurture strong, collaborative relationships with new and existing customers Take proactive steps to engage with customers for feedback, ensuring continuous improvement in service quality and customer retention. Requirements Communication Skills: Excellent verbal and written communication skills Qualification: 12th pass / Graduate (preferred). Experience: Minimum 1 Year (Freshers can also apply) Full Time Role - Day Shift Only Work From Office: Baner, Pune Multiple Shifts to choose from. Benefits Growth Opportunities: Join a rapidly expanding company with significant prospects for personal and professional development. Competitive Compensation: Receive salary in line with industry standards. Career Advancement: Opportunities for upward mobility and career progression within the organization. Work-Life Balance: Enjoy a structured shift system with a Flexible weekly off.

Skill required: Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Shift : US Shift (5:00pm to 5:00am window) Work Location: Airoli-MDC7 What are we looking for? Experience Profile Prior international BPO work experience preferred. Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Strive and achieve SLA target and business outcome indicators defined by the client Knowledge & Skill Requirement : Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer. Good technical aptitude with an ability to learn quickly. Excellent verbal and written communication skills Roles and Responsibilities: Job Responsibilities / Authorities Receive inbound Call ensure that cases and interactions are logged correctly in the required tool. Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal. Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines. Place outbound calls to customers when required in line with Client / Company guidelines Minimize customer complaints and escalations by providing exceptional service and call control. We look forward to meeting you and helping you take the first step in your career journey! See you there !

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process. HR connect-Ms Durga- 80721 35893 Required Candidate profile Extra Benefits: - 1. Incentives up to INR 5,000 2. One side transport available Shift Time & Week Off: - 6 Days working 24*7 Rotational Shifts Rotational Week Off. Excellent Communication

Responsibilities: * Manage customer queries via phone, email & chat * Provide timely solutions within SLA * Maintain high NPS score through effective communication * Collaborate with teams for issue escalation when necessary

Position - Associate - Email Escalations Location - Gurugram Shift - Rotational Shift Qualification - Graduation/Post-Graduation Experience - 1 - 7 Years Preferred Industry - Travel / Aviation / E-commerce Job Responsibilities: Responsible for personally managing the high level of escalations to the CEO, MD, legal, DGCA portals and other management leaders. Responsible for delivering the key customer KPIs & high level of customer satisfaction. Maintain a thorough understanding of products, services, and company policies to provide accurate and consistent responses to customer inquiries. Analyze email response data and performance metrics to identify areas for improvement and implement appropriate measures. Assist in developing and updating email templates, guidelines, and knowledge base articles to ensure accurate and consistent responses. Stay updated on industry trends and best practices in email support and customer service, incorporating them into team processes. People-person who fosters a positive and collaborative work environment. Excellent communication skills (Verbal & Written). Please share your resume on nivedita@acsconsultants.in & Reference are also welcome

The ideal candidate will be responsible for meeting the customer service standards and ensuring that the SOPs related to the department are followed. You will be required to generate data in a timely manner and create store reports. Additionally, you will need to handle DC & DSD GRN, follow up on sales enquiries, and work on improving checkout productivity. You will also be tasked with coordinating with the customer service desk for query resolution and ensuring that store level promotions are communicated effectively. It is crucial to focus on ensuring profitability and effectively managing the team. This is a full-time position based in Thrissur, Kerala, with day shift hours. The candidate should have the ability to reliably commute or plan to relocate before starting work. Preferred qualifications include a Higher Secondary (12th Pass) education and at least 5 years of experience in consumer durables and home appliances. In addition to a competitive salary, the position offers benefits such as health insurance and Provident Fund.,

This role is for one of Weekday's clients. As a Relationship Manager/Officer, you will be responsible for acquiring customers through DSA channels, handling end-to-end sales processes, coordinating with credit and operations teams for timely disbursements, and ensuring quick resolution of client queries. You should have proven experience in sourcing and servicing Micro LAP (up to 50 Lakhs) and Home Loans (up to 1 Cr). It is essential to maintain high-quality customer service standards, track competitive market trends, and meet consistent monthly disbursement targets. Key Responsibilities include: - Sourcing LAP + HL customers through DSA channels. - Ensuring complete documentation and application process. - Coordinating with credit and operations for timely sanction & disbursement. - Maintaining high-quality customer service standards and query resolution within TAT. - Tracking and reporting competitive market trends. - Ensuring consistent monthly disbursement targets are met. To be successful in this role, you must have a minimum of 6 months of recent and relevant experience in MicroLAP + HL. Additionally, you should have strong communication and negotiation skills, a presentable personality, and field readiness for client interactions. It is crucial to have no career breaks or unexplained gaps and not be currently working in or sourced from a Corporate DSA. Preference will be given to candidates with demonstrated profile stability. If you are energetic, target-oriented, and possess the required skills, we encourage you to apply for this full-time position located in Ahmedabad, Rajkot, or Ankleshwar.,

Role & responsibilities Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the customers and provide logical lasting solutions. Identify and escalate issues appropriately and ensure a timely response. Ensure best in class customer satisfaction (CSAT) Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. Ensure escalations are followed up within specified timeline. Go the extra mile to WOW each Customer you connect with Build customer loyalty by follow-up of customer calls. Enhances the customer experience by providing sales information assistance, through use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company. Schedule adherence as per business requirements Works effectively within the team and contributes to a healthy team-oriented environment. Completes assigned tasks within given deadlines. Preferred candidate profile Minimum 1 years of Contact Centre experience in a Soft Skill driven environment Good English language skills required. Excellent communication skills both written (Email/Chat) and verbal (Voice) Good problem-solving skills Strong interpersonal and organizational skill Good computer skills in all MS Office packages Comfortable to work within an agile team Experience in reservations and bookings is an advantage

We are actively seeking a highly analytical and detail-oriented Investor Relations - Sell Side Analyst to join our client's team through Acme Services . This pivotal role is specifically for candidates with Sell Side Firm experience . The ideal candidate will provide crucial support to investor relations by generating reports, maintaining robust financial models, and analyzing market trends. You'll be proficient in using tools like Bloomberg , tracking industry updates, and assisting with investor queries, demonstrating strong knowledge of valuation methodologies such as DCF, EV/EBITDA, DuPont, and credit ratios . Key Responsibilities Reporting & Financial Modeling Support : Provide essential support to Investor Relations by preparing various reports, financial models , and analyzing investor data . Valuation & Market Analysis : Maintain and update complex valuation models and conduct thorough market trend analysis to identify key insights. Information Gathering & Tracking : Utilize platforms like Bloomberg to gather financial data. Actively track industry updates and competitive landscapes to inform investor communications. Investor Query Assistance : Assist efficiently with investor queries , providing accurate and timely information. Financial & Valuation Expertise : Apply strong knowledge of financial methodologies including DCF (Discounted Cash Flow), EV/EBITDA, DuPont analysis, and credit ratios in all analytical tasks. Skills Proven experience working with a Sell Side Firm . Strong analytical skills to support Investor Relations with reports, financial models, and investor data . Proficiency in maintaining valuation models and analyzing market trends . Experience using financial terminals like Bloomberg . Ability to track industry updates and assist effectively with investor queries . In-depth knowledge of DCF, EV/EBITDA, DuPont analysis, and credit ratios . Qualifications MBA from Tier 1 or Tier 2 Colleges / CA (Chartered Accountant) / CFA Level 3 / ICWA . Demonstrable experience in a sell-side firm in an analytical or investor relations support role. Exceptional communication and presentation skills.

We are actively seeking a highly analytical and detail-oriented Investor Relations - Sell Side Analyst to join our client's team through Acme Services . This pivotal role is specifically for candidates with Sell Side Firm experience . The ideal candidate will provide crucial support to investor relations by generating reports, maintaining robust financial models, and analyzing market trends. You'll be proficient in using tools like Bloomberg , tracking industry updates, and assisting with investor queries, demonstrating strong knowledge of valuation methodologies such as DCF, EV/EBITDA, DuPont, and credit ratios . Key Responsibilities Reporting & Financial Modeling Support : Provide essential support to Investor Relations by preparing various reports, financial models , and analyzing investor data . Valuation & Market Analysis : Maintain and update complex valuation models and conduct thorough market trend analysis to identify key insights. Information Gathering & Tracking : Utilize platforms like Bloomberg to gather financial data. Actively track industry updates and competitive landscapes to inform investor communications. Investor Query Assistance : Assist efficiently with investor queries , providing accurate and timely information. Financial & Valuation Expertise : Apply strong knowledge of financial methodologies including DCF (Discounted Cash Flow), EV/EBITDA, DuPont analysis, and credit ratios in all analytical tasks. Skills Proven experience working with a Sell Side Firm . Strong analytical skills to support Investor Relations with reports, financial models, and investor data . Proficiency in maintaining valuation models and analyzing market trends . Experience using financial terminals like Bloomberg . Ability to track industry updates and assist effectively with investor queries . In-depth knowledge of DCF, EV/EBITDA, DuPont analysis, and credit ratios . Qualifications MBA from Tier 1 or Tier 2 Colleges / CA (Chartered Accountant) / CFA Level 3 / ICWA . Demonstrable experience in a sell-side firm in an analytical or investor relations support role. Exceptional communication and presentation skills.

We are actively seeking a highly analytical and detail-oriented Investor Relations - Sell Side Analyst to join our client's team through Acme Services . This pivotal role is specifically for candidates with Sell Side Firm experience . The ideal candidate will provide crucial support to investor relations by generating reports, maintaining robust financial models, and analyzing market trends. You'll be proficient in using tools like Bloomberg , tracking industry updates, and assisting with investor queries, demonstrating strong knowledge of valuation methodologies such as DCF, EV/EBITDA, DuPont, and credit ratios . Key Responsibilities Reporting & Financial Modeling Support : Provide essential support to Investor Relations by preparing various reports, financial models , and analyzing investor data . Valuation & Market Analysis : Maintain and update complex valuation models and conduct thorough market trend analysis to identify key insights. Information Gathering & Tracking : Utilize platforms like Bloomberg to gather financial data. Actively track industry updates and competitive landscapes to inform investor communications. Investor Query Assistance : Assist efficiently with investor queries , providing accurate and timely information. Financial & Valuation Expertise : Apply strong knowledge of financial methodologies including DCF (Discounted Cash Flow), EV/EBITDA, DuPont analysis, and credit ratios in all analytical tasks. Skills Proven experience working with a Sell Side Firm . Strong analytical skills to support Investor Relations with reports, financial models, and investor data . Proficiency in maintaining valuation models and analyzing market trends . Experience using financial terminals like Bloomberg . Ability to track industry updates and assist effectively with investor queries . In-depth knowledge of DCF, EV/EBITDA, DuPont analysis, and credit ratios . Qualifications MBA from Tier 1 or Tier 2 Colleges / CA (Chartered Accountant) / CFA Level 3 / ICWA . Demonstrable experience in a sell-side firm in an analytical or investor relations support role. Exceptional communication and presentation skills.

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction.

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

We are actively seeking a highly analytical and detail-oriented Investor Relations - Sell Side Analyst to join our client's team through Acme Services . This pivotal role is specifically for candidates with Sell Side Firm experience . The ideal candidate will provide crucial support to investor relations by generating reports, maintaining robust financial models, and analyzing market trends. You'll be proficient in using tools like Bloomberg , tracking industry updates, and assisting with investor queries, demonstrating strong knowledge of valuation methodologies such as DCF, EV/EBITDA, DuPont, and credit ratios . Key Responsibilities Reporting & Financial Modeling Support : Provide essential support to Investor Relations by preparing various reports, financial models , and analyzing investor data . Valuation & Market Analysis : Maintain and update complex valuation models and conduct thorough market trend analysis to identify key insights. Information Gathering & Tracking : Utilize platforms like Bloomberg to gather financial data. Actively track industry updates and competitive landscapes to inform investor communications. Investor Query Assistance : Assist efficiently with investor queries , providing accurate and timely information. Financial & Valuation Expertise : Apply strong knowledge of financial methodologies including DCF (Discounted Cash Flow), EV/EBITDA, DuPont analysis, and credit ratios in all analytical tasks. Skills Proven experience working with a Sell Side Firm . Strong analytical skills to support Investor Relations with reports, financial models, and investor data . Proficiency in maintaining valuation models and analyzing market trends . Experience using financial terminals like Bloomberg . Ability to track industry updates and assist effectively with investor queries . In-depth knowledge of DCF, EV/EBITDA, DuPont analysis, and credit ratios . Qualifications MBA from Tier 1 or Tier 2 Colleges / CA (Chartered Accountant) / CFA Level 3 / ICWA . Demonstrable experience in a sell-side firm in an analytical or investor relations support role. Exceptional communication and presentation skills.

We are actively seeking a highly analytical and detail-oriented Investor Relations - Sell Side Analyst to join our client's team through Acme Services . This pivotal role is specifically for candidates with Sell Side Firm experience . The ideal candidate will provide crucial support to investor relations by generating reports, maintaining robust financial models, and analyzing market trends. You'll be proficient in using tools like Bloomberg , tracking industry updates, and assisting with investor queries, demonstrating strong knowledge of valuation methodologies such as DCF, EV/EBITDA, DuPont, and credit ratios . Key Responsibilities Reporting & Financial Modeling Support : Provide essential support to Investor Relations by preparing various reports, financial models , and analyzing investor data . Valuation & Market Analysis : Maintain and update complex valuation models and conduct thorough market trend analysis to identify key insights. Information Gathering & Tracking : Utilize platforms like Bloomberg to gather financial data. Actively track industry updates and competitive landscapes to inform investor communications. Investor Query Assistance : Assist efficiently with investor queries , providing accurate and timely information. Financial & Valuation Expertise : Apply strong knowledge of financial methodologies including DCF (Discounted Cash Flow), EV/EBITDA, DuPont analysis, and credit ratios in all analytical tasks. Skills Proven experience working with a Sell Side Firm . Strong analytical skills to support Investor Relations with reports, financial models, and investor data . Proficiency in maintaining valuation models and analyzing market trends . Experience using financial terminals like Bloomberg . Ability to track industry updates and assist effectively with investor queries . In-depth knowledge of DCF, EV/EBITDA, DuPont analysis, and credit ratios . Qualifications MBA from Tier 1 or Tier 2 Colleges / CA (Chartered Accountant) / CFA Level 3 / ICWA . Demonstrable experience in a sell-side firm in an analytical or investor relations support role. Exceptional communication and presentation skills.

The job involves managing HR operations including onboarding and offboarding processes, handling HR systems such as Darwinbox, Flexiele, and Ricago, addressing employee queries and ensuring engagement, ensuring statutory compliance with PF and ESIC regulations, generating reports and maintaining documentation, coordinating with vendors and stakeholders, and possessing strong documentation skills. This is a full-time, permanent position with benefits such as cell phone reimbursement, flexible schedule, health insurance, internet reimbursement, life insurance, and paid sick time. The work schedule is during day shift, Monday to Friday, with a morning shift. The work location is in person.,

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR BLENDED PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- KOLKATA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduates can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 20k ctc for freshers Upto 26k ctc in for experienced Cabs provided in odd hours. WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- SALT LAKE/NEWTOWN KOLKATA #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #kolkatajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #kolkata #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #kolkatajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints ,

Domain - International Technical Support Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Up to 4 LPA Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Contact - Divyanshi(8905115503)

Responsibilities & Key Deliverables Job Role: The candidate would be responsible for: Management and enhancement of Loyalty Program (Mechanics & Retailers) & Engagement Activities for SBU Aftermarket Business with the help of Loyalty Agency Handling Loyalty Agency for development and enhancement in functionalities for popularization of program Catalogue management Budget Management (Effective utilisation of budget & Cost management) Supporting Field Team for smooth execution and query resolution Event /Conference/ Campaign Management Quality Projects Mahindra Yellow Belt (Q C Story) Desired Skills: Understanding of Aftermarket Distribution business Understanding of Loyalty Program Concepts and logics Comfortable with Technology & Digital adoption a. Portal b. Mobile Applications Vendor management a. Creative agencies b. Loyalty program agencies Proficient in Excel, MS office Any Additional Knowledge/Skills: Program Management Education Qualification MBA/Bachelor of Engineering/ Btech General Experience 3-5 Years of experience Critical Experience Additional Requirements: Collaborative Agile & Bold Self-motivated Executioner Innovative System Generated Secondary Skills

Mobile App Transactions / Mobile Banking Transactions escalation L2 query resolution for credit cards. Handling escalated tickets from the first line Customer Support team shamli.urbanecorps21@gmail.com

Maintaining a professional and courteous demeanor at all times Providing information about insurance products Processing insurance applications or claims Answering customer questions about insurance policies Handling inbound and outbound calls Food allowance Provident fund Health insurance Sales incentives